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Question Details Asked By Asked On
Tips of tolerance salama 03/30/03
    I work in a health insurance business that caters for adults as well as children.

    I have in the past dealt with customers who show total arrogance to the services we provide.

    At times working ish difficult.A parent may bring a child to our business and I would note the behaviour/conduct of the child inappropriate.
    When the parent is informed about the child's behaviour he/she may divert the problem and instead go to complain to our customer service dept. and the results would be caution on my part.

    What I am asking is,If there's an inappropriate behaviour by customer how owuld I handle it?

Summary of Answers Received Answered On Answered By Average Rating
1. Hello: What I don't understand is, if you are a worker f...
 03/30/03 bal317Above Average Answer
2. If someone's behavior is potentially dangerous to that pe...
 04/16/03 Noe_SpaemmeExcellent or Above Average Answer
3. Let me see, you basicly sell a product ??? And you complain...
 02/13/04 Fr_ChuckAbove Average Answer
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