Question Details	Asked By	Asked On
Ambiguous statement?	PLUTUS1947	05/12/03
Hello Fellow Experts I live in the UK. My wife recently sent away for a free sample pair of tights. She knew that when she received these, she would be sent more which she would have to purchase if she decided to keep them. She has just received 4 pairs. The invoice is asking for £12.15 which represents a charge for 3 of the 4 pairs plus of course P & P. Also on the invoice is the statement: "Enclosed is the FREE PAIR we promised you, plus your first order". The way I read this statement is that this pair of tights is free irrespective of whether my wife keeps the other 3. The other way of looking at is is that the 4th pair is free on the proviso that my wife pays for the other 3, although it does nor specifically say this. Hence my feeling that the statement in the invoice is ambiguous. My feeling is that if my wife decides not to keep the tights, all she need do is return 3 pairs and keep the 4th as a free gift, bearing in mind that she has already received one free pair earlier. Do you consider this to be a correct interpretation of the statement given in the invoice? Your thoughts will be appreciated. Thank you. ICARUS
Answered By		Answered On
LEOLINGHAM		05/24/03
CUSTOMER SERVICE *According to your brief, your wife has already recived a free tight earlier which is free. The second free tight is an appreciation and token gift for placing the order. Hence, -if your accepts the order, she can have it free. -if she does not accept the order, she must return the package as it is--all four tights intact since she has already received a free tight earlier. regards LEO LINGHAM

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