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| Ambiguous statement? |
PLUTUS1947 |
05/12/03 |
Hello Fellow Experts
I live in the UK.
My wife recently sent away for a free sample pair of tights. She knew that when she received these, she would be sent more which she would have to purchase if she decided to keep them.
She has just received 4 pairs.
The invoice is asking for £12.15 which represents a charge for 3 of the 4 pairs plus of course P & P.
Also on the invoice is the statement:
"Enclosed is the FREE PAIR we promised you, plus your first order".
The way I read this statement is that this pair of tights is free irrespective of whether my wife keeps the other 3.
The other way of looking at is is that the 4th pair is free on the proviso that my wife pays for the other 3, although it does nor specifically say this.
Hence my feeling that the statement in the invoice is ambiguous.
My feeling is that if my wife decides not to keep the tights, all she need do is return 3 pairs and keep the 4th as a free gift, bearing in mind that she has already received one free pair earlier.
Do you consider this to be a correct interpretation of the statement given in the invoice?
Your thoughts will be appreciated.
Thank you.
ICARUS
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| Answered By |
Answered On |
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Harmonyhill
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05/12/03 |
Yes, that is how it works ICARUS. She is free to keep the 'free' pair of tights but must either pay for or return the other three pairs which is considered her first order.
Hope that answers your question, if she subscribed to receiving periodic offers, sometimes these are designed as such that she must respond or more will be sent as a default and then she would either have to return those or pay for them.
If she did subscrib to something, she can stop the periodic mailings by writing CANCEL on the invoice she returns the stockings with.
Harmonyhill |
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