| ScottGem: 33 areas of Expertise |

Beginners & Newbies
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 161 |
| Answers Given | 350 |
| Public FAQs Posted | 7 |
| Avg. Response Time | 14hrs,04mins |
| Total Points: | 8079 |
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CD Recorders (CDRW)
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 20 |
| Answers Given | 38 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 17hrs,11mins |
| Total Points: | 1385 |
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Cyberculture & Online Etiquette
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 1 |
| Answers Given | 8 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 8hrs,43mins |
| Total Points: | 675 |
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Cycling
I recently returned to cycling after a long layoff. However, I have taught bike repair and led trips for your groups and clubs. |

| Direct Questions Asked | 0 |
| Answers Given | 12 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 6hrs,30mins |
| Total Points: | 770 |
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Databases
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 21 |
| Answers Given | 43 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 22hrs,56mins |
| Total Points: | 975 |
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Desktop Publishing
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 3 |
| Answers Given | 13 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 2hrs,31mins |
| Total Points: | 740 |
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Disaster Recovery
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 7 |
| Answers Given | 15 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 21hrs,27mins |
| Total Points: | 753 |
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Email (SMTP)
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 8 |
| Answers Given | 57 |
| Public FAQs Posted | 1 |
| Avg. Response Time | 6hrs,41mins |
| Total Points: | 1702 |
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Freeware & Shareware Applications
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 2 |
| Answers Given | 11 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 1hrs,41mins |
| Total Points: | 722 |
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Handheld Computing
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 6 |
| Answers Given | 5 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 10hrs,35mins |
| Total Points: | 570 |
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Hard Drives
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 12 |
| Answers Given | 32 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 17hrs,19mins |
| Total Points: | 1264 |
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Hardware
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 28 |
| Answers Given | 96 |
| Public FAQs Posted | 1 |
| Avg. Response Time | 7hrs,11mins |
| Total Points: | 2461 |
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Home Computing
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 26 |
| Answers Given | 74 |
| Public FAQs Posted | 1 |
| Avg. Response Time | 5hrs,43mins |
| Total Points: | 2212 |
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Internet
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 39 |
| Answers Given | 76 |
| Public FAQs Posted | 1 |
| Avg. Response Time | 2hrs,13mins |
| Total Points: | 2044 |
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Internet Access
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 7 |
| Answers Given | 29 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 8hrs,25mins |
| Total Points: | 1040 |
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Microsoft Applications
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 54 |
| Answers Given | 155 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 21hrs,52mins |
| Total Points: | 3895 |
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Modems
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 2 |
| Answers Given | 15 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 7hrs,51mins |
| Total Points: | 835 |
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MS Access
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. I have been an Access developer for over 4 years, having put more then a dozen apps into production. I've also been a database designer for over 15 years working with various products. |

| Direct Questions Asked | 19 |
| Answers Given | 38 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 3hrs,29mins |
| Total Points: | 1080 |
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Network Planning & Design
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 3 |
| Answers Given | 13 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 7hrs,42mins |
| Total Points: | 740 |
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Networks
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 36 |
| Answers Given | 86 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 18hrs,30mins |
| Total Points: | 2058 |
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Office and Back-Office Applications
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 1 |
| Answers Given | 5 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 3hrs,17mins |
| Total Points: | 575 |
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Other Computing Technology ...
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 33 |
| Answers Given | 573 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 11hrs,51mins |
| Total Points: | 12591 |
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Other Internet
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 4 |
| Answers Given | 25 |
| Public FAQs Posted | 2 |
| Avg. Response Time | 1hrs,04mins |
| Total Points: | 1089 |
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PCs
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 20 |
| Answers Given | 88 |
| Public FAQs Posted | 6 |
| Avg. Response Time | 9hrs,09mins |
| Total Points: | 2284 |
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Printers
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 6 |
| Answers Given | 19 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 0hrs,05mins |
| Total Points: | 860 |
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Scanners
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 3 |
| Answers Given | 10 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 20hrs,27mins |
| Total Points: | 699 |
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Software
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 46 |
| Answers Given | 193 |
| Public FAQs Posted | 1 |
| Avg. Response Time | 12hrs,22mins |
| Total Points: | 4437 |
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Telecommuting
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 10 |
| Answers Given | 12 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 21hrs,00mins |
| Total Points: | 775 |
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Upgrading your PC
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 2 |
| Answers Given | 9 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 10hrs,28mins |
| Total Points: | 695 |
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Web Page Design
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 2 |
| Answers Given | 25 |
| Public FAQs Posted | 1 |
| Avg. Response Time | 11hrs,30mins |
| Total Points: | 1059 |
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Windows 2000
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 5 |
| Answers Given | 25 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 9hrs,57mins |
| Total Points: | 940 |
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Windows 98
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 22 |
| Answers Given | 98 |
| Public FAQs Posted | 2 |
| Avg. Response Time | 17hrs,46mins |
| Total Points: | 2365 |
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Windows XP (All versions)
I have been an IT professional for over 15 years. During that time I have accumulated a large store of knowledge and experience. This allows me to assist with a large variety of technology issues. |

| Direct Questions Asked | 31 |
| Answers Given | 199 |
| Public FAQs Posted | 0 |
| Avg. Response Time | 19hrs,12mins |
| Total Points: | 4700 |
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