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These are answers that ScottGem has provided in Other Computing Technology

Question/Answer
ztz198 asked on 11/16/07 - windows XP reinstillation cd

hello

i have a windows XP reinstallation cd that cam with one of my dell pc's i was wondering if i can use this cd to install XP on another non dell system (clean install) or it would not work unless it had a previous version of XP or any other OS already installed on it

thanks

ScottGem answered on 12/14/07:

No, its probably the same key as the preinstalled version so it was activated when you activated it.

Hope this helps
Scott<>

Question/Answer
ztz198 asked on 11/16/07 - windows XP reinstillation cd

hello

i have a windows XP reinstallation cd that cam with one of my dell pc's i was wondering if i can use this cd to install XP on another non dell system (clean install) or it would not work unless it had a previous version of XP or any other OS already installed on it

thanks

ScottGem answered on 11/16/07:

it won't work because Windows is licensed to a specific machine.

Hope this helps
Scott<>

Question/Answer
Richelle asked on 11/11/07 - dojo management

I am looking for affordible software that can help me manage a small dojo.

regards

Richard

ScottGem answered on 11/11/07:

Anything that can manage memberships should do. I would also, check trade mags that's where these thigns are usually advertised. Or you can develop your own using any database app.

Hope this helps,
Scott<>
Microsoft Access MVP 2007

Richelle rated this answer Above Average Answer

Question/Answer
Skyeee asked on 10/30/07 - Different Processors

What is the diference between AMD Turion and AMD Athalon?? I am thinking about buying a laptop. Thanks

ScottGem answered on 11/02/07:

The Turion is designed as a mobile processor so it provides less heat and longer battery life.

Hope this helps
Scott<>

Skyeee rated this answer Excellent or Above Average Answer

Question/Answer
lafore asked on 11/02/07 - General Computing

Please explain POST, BIOS and CMOS, and how they are related. Thank you very much.

ScottGem answered on 11/02/07:

Try whatis.com for a glossary of computer terms.

Hope this helps,
Scott<>
Microsoft Access MVP 2007

Question/Answer
Equams asked on 10/10/07 - Hard Drive freezes

A 20 gig hard drive is filled with over 2000 photos etc, hard drive freezes up at all commands, hard drive was put into another computer as a slave, would there be a problem locating all the photos?

ScottGem answered on 10/10/07:

If it works as a slave in the other PC then just copy the photos. If it doesn't work as a slave you are stuck.

Hope this helps
Scott<>

Question/Answer
sirhc12345 asked on 07/20/07 - wireless network

I was sitting at walmart today with my laptop and looked for a connection and found one with full strength and it was insecure but it ask me for the network name, do you know how to get the network name?

ScottGem answered on 07/20/07:

The owner of that network would have to give it to you. As a security measure, people it is recommended that the SSID be surpressed.

Just a point. Even if the owner of that network didn't secure their network, it would still be illegal for you to access it without permission.


Hope this helps
Scott<>


sirhc12345 rated this answer Excellent or Above Average Answer

Question/Answer
venus55 asked on 07/10/07 - Transferring files from one computer to another

I didn't know what category to put this under.
My computer went out a couple days ago. It was a presario compaq and I was running windows xpsp2. I called HP and explained what it was doing and they said it was my hard drive. I have ordered a new computer. At this time I'm using a friends computer and was wondering is there a way I can get the files I want (pictures, my favorites folder ect.) off of my broken computer and transfer them to this computer so I can put them on to cd's and be able to put them on my new computer when it gets here?
Any help would be very greatly appreciated. Thanks

ScottGem answered on 07/10/07:

If your hard drive totally crashed then it unlikely you can get anything off of it. You can try putting the old drive in ther new PC as a secondary drive and seeing if you can get anything off of it. You might have to send it to a drive recovery service like OnTrack.com. You may be able to use some drive recovery software, google Drive Recovery for more info.

Hope this helps
Scott<>

venus55 rated this answer Excellent or Above Average Answer

Question/Answer
Richelle asked on 07/04/07 - Reliable PC

How reliable are HP Computers are they worth buying.

Best regards

Richard

ScottGem answered on 07/05/07:

They are extrememly reliable. I've been running a Presario for over 3 years now with no problems. I just bought a Pavilon that has worked smoothly. I know a load of people who swear by HP. Plus their tech support has won awards.

Hope this helps
Scott<>

Richelle rated this answer Excellent or Above Average Answer
Skyeee rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 06/05/07 - What is the name of/term used for someone who sells your items on the internet?

Does anyone know the correct term/name of - a person who sells one's items, such as knic knacs, toys, children's clothes, household stuff ...... for someone, like myself, who is looking for someone to do the selling, postings, photos, shipping, collecting the money etc.......
I am stuck, and cannot find anyone in Montreal who does this kind of a thing. HELP??!! :) ( And: Is this the correct place to place this question on this site?!) Thanks!!

ScottGem answered on 06/06/07:

Look for Consignment selling or E-Bay sales agents.

Hope this helps
Scott<>

violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
Ajfist asked on 04/23/07 - IT Degree

What kind of job future can i secure by obtaining a bachelor of science in Information Technology?

ScottGem answered on 04/24/07:

That depends on what you want. I would suggest talking to your college Guidance counselor.

HTH
Scott<>
Microsoft Access MVP 2007

Ajfist rated this answer Poor or Incomplete Answer

Question/Answer
Ccl471 asked on 03/23/07 - Converting a Windows Media Audio File to MP3

Dear Scott:

In an answer you once gave me you mentioned that a WMA file can be converted to an MP3 file. How is that done?


Many thanks,

C.L.

ScottGem answered on 03/24/07:

Did you try using File>Save As?

HTH
Scott<>

Question/Answer
Geraldask asked on 03/21/07 - is it possible

to capature any date ,,email or address book after you copy windows on top of windows. XP outlook express.

THANKS,

Geraldask

ScottGem answered on 03/22/07:

Reinstalling Windows shouldn't overwrite any date unless you did a clean install. If you did then its gone.

HTH
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
DUHMANTiS asked on 02/26/07 - NEW VISTA MACHINE PURCHASED

How much trouble will it be to make my new computer dual bootable with winxp? it has vista on it now from bestbuy, i dont like the new vista its not compatible with alot of things out there still..

ScottGem answered on 02/26/07:

It would probably be better to create A dual boot if XP was installed first. Other wise I would use System Commander from v-com to do it.

Question/Answer
jamesasexyguy asked on 02/03/07 - please help me out

i have installed xp home edition in c drive and another in e drive . i have formatted e drive but when i start my laptop it still shows select choices what to do?

ScottGem answered on 02/03/07:

Go to Start>Run and type in MSConfig Under Boot.ini there should be a line about bootmenu or something like that that can be set to 0. You might want to do some research on boot.ini commands before changing anything.

HTH
Scott<>

Question/Answer
Skyeee asked on 01/26/07 - Celeron vs Athlon

Hi .. I know Intel Pentium is the best and I already have 2 desktops both with Intel Pentiums but I am thinking about buying a laptop and they are very expensive so I am considering an Athlon or a Celron.
What is the difference and what would you recommend?
Thank You

ScottGem answered on 01/26/07:

Ummm, no. The new Intel Core 2 Duo processor is the best. But, with older processors, AMD generally out performs the comparable AMD.

Forget Celeron, those are very low end. For a laptop I would go with either a Turion X 2 ot the Intel Core 2 Duo. If you can't afford one of those, go with a single core Turion.

HTH
Scott<>

Skyeee rated this answer Excellent or Above Average Answer

Question/Answer
ronko asked on 01/19/07 - DVD-RW recording

I want to transfer some of my old vcr tapes to dvd-rw -- I have tried on my JVC compotent -- do I need to format the DVD-RW's before trying to make the transfer. Any suggestions.

Ron

ScottGem answered on 01/19/07:

Are you using a combination VCR/DVD Recorder? If so, I would use DVD-Rs not RWs since you want a permanent recording. I'm not sure about JVC, but I've had two such devices and in both cases there is a "Dubbing" process explained in the manual.

HTH
Scott<>

ronko rated this answer Excellent or Above Average Answer

Question/Answer
naushad_khan asked on 12/24/06 - How to download form Mirc Software

Dear Sir,

Can you please give me some details about Mirc software. I really want to know to download files form this software. Please help.

Regards,

Naushad Khan.

ScottGem answered on 12/24/06:

IRC (Internet Relay Chat) is an instant messaging medium. You can get the software to use it at mirc.com.

HTH
Scott<>

naushad_khan rated this answer Average Answer
Pride_of_Alderaban rated this answer Excellent or Above Average Answer

Question/Answer
naushad_khan asked on 12/23/06 - I want to learn MS Excel, MS Access & VB so that i can easily create some dbase programme

Dear Sir,
Please give me a solution. I want to learn MS Excel, MS Access & VB on the net easily and deeply. I want to create some dbase programme. I have a basic knowledge on all the three subjects.

Regards,

Naushad

ScottGem answered on 12/23/06:

So what's stopping you? There are numeroud books, online courses, classroom courses, etc. That you can use to increase your knowledge.

HTH
Scott<>

naushad_khan rated this answer Above Average Answer
Pride_of_Alderaban rated this answer Excellent or Above Average Answer

Question/Answer
AnswerLtd asked on 12/13/06 - AnswerLtd.com | AskMeInc.com | AskMeLtd.com

Hello all,

We have the following domains :

AnswerLtd.com | AskMeInc.com | AskMeLtd.com

& offer the following domain names to www.AnswerWay.com for sale.

The above 3 domain names are more professional & attractive than www.AnswerWay.com - this site will look and fit more better on the above three names, than on www.AnswerWay.com

Let us know if you are interested.

ScottGem answered on 12/13/06:

I think Answerway is fine.

Scott<>

AnswerLtd rated this answer Excellent or Above Average Answer
Pride_of_Alderaban rated this answer Excellent or Above Average Answer

Question/Answer
MAHASHA asked on 11/23/06 - Dual OS in XP home edition

Dear Expert
Hi
I have window XP home edition..When boot window then show us two OS XP.I want a delete one of them.How to delete one of OS.

PLEASE GIVE ME INSTRUCTION STEP BY STEP.
Thanks
Truly MAHASHA

ScottGem answered on 11/23/06:

That depends on whether there actually are 2 installation. Do you have multiple partitions? It may just be that you need to edit the boot.ini file.

HTH
Scott<>

MAHASHA rated this answer Above Average Answer

Question/Answer
Richelle asked on 11/14/06 - Second Harddrive

I have a system which is 4 year old it runs XP Pro 256mb with a 40gig Maxtor. My sister gave me an old system running Window 2000 with a 40gig Harddrive how do i incorporate this second harddrive into my system.

Best regards

Richard

ScottGem answered on 11/15/06:

As Pride noted, you add the drive as a secondary slave to your current primary master. If you check the drive manufacturers web site, you can probably find diagrams showing the installation and how you need to jumper the drives.

Since it was an W2K machine the drive is probably formatted as a NTFS. It might not be necessary to partition it, but you will want to format it and clean it off. If the physical install was done right, Win XP should list it as a drive in My Computer. Just right click and you can format the drive.

HTH
Scott<>

Richelle rated this answer Excellent or Above Average Answer

Question/Answer
venus55 asked on 10/20/06 - choosing a registry cleaner

I have several registry cleaners and need help picking one.Of the ones I have listed below which ones are the best and the worst to get. On a scale of 1-5 please help me pick one.

ccleaner,...error killer,...regscrubXP,, max registry cleaner...reg cure...registry fix,...tweak now reg cleaner,,,and easy cleaner. Thanks so much to whoever helps. There are so may registry cleaners out here today that I don't know which one that does its job without messin up the computer thanks much for your answers

ScottGem answered on 10/20/06:

The one I've heard the best about is CCleaner.

HTH
Scott<>

venus55 rated this answer Excellent or Above Average Answer

Question/Answer
sartaj2007 asked on 10/19/06 - hanging problem

hello
sir i have 256 mb ram , 550 mhz processor,
128 mb geforce 3d card, windows xp pro.
the problem is when i had 128 mb ram , and 32
mb AGP card in those days my and game never hang
but now a days even i have more capable devices
and my game hanging i can't understand that whats
the problem . plz tell me

ScottGem answered on 10/19/06:

Have you checked for upgraded versions of the game? Its possible, you have to much hardware.

HTH
Scott<>

sartaj2007 rated this answer Above Average Answer

Question/Answer
AMEET asked on 10/12/06 - software

please give me the serial no. of Office 2000.

ScottGem answered on 10/12/06:

Do you mean the CD key? If so, you get it when you purchase the product legally.

HTH
Scott<>

Pride_of_Alderaban rated this answer Excellent or Above Average Answer

Question/Answer
AMEET asked on 10/12/06 - hardware

My SiS VGA 6225 driver has lost.I also did not find the driver in the website.what should I do this time.Please give me the remedy that I can Myself come out of it.

ScottGem answered on 10/12/06:

You may have to do some digging here. Try googling [I]SiS VGA 6225[/I]. there are a bunch of sites that you can look thru.

HTH
Scott<>

Question/Answer
stevia_smith asked on 10/10/06 - Convert Ms Excel 2000 Formula into Ms Excel 2003 Formula

I have .xls file written on Ms Excel 2000, and then I want to open that file using Ms Excel 2003, but some formula cannot work on Ms Excel 2003, do you know how to convert the formula written on Ms Excel 2000 into Ms Excel 2003 formula ? Are there some software to do that things ?

Thanks

ScottGem answered on 10/11/06:

What formula and why do you think it doesn't work? Excel 2003 uses the same file type in existence since Office 97. I've had no problem opening files created in Excel 2K in Excel 03. So we would need to know more specifics to help.

HTH
Scott<>

Question/Answer
moodyjl asked on 10/09/06 - email jpeg attachments

I have a new laptop and have downloaded Earthlink Total Access and Earthlink Total Access Mailbox. I cannot open attachments with jpg extentions. I get the usual popup window asking me if I want to open a temporary copy using the associated viewer. When I select OK, I get a another popup window telling me there is no application associated with this file type. Is there anything I can do to open these files?

ScottGem answered on 10/09/06:

You need to associate some program with JPGs. Find a JPG and right click. Select Open With and choose the viewer you want to use. Make sure you check the Always Open With box.

HTH
Scott<>

Question/Answer
sartaj2007 asked on 10/09/06 - how to recover ms office files that damaged cause by virus .

hello
sir last day there were some important data was damaged cause virus .i had many files of ms word , ms excel , ms ppt , and when any virus attacked my pc my all the word and excel files was changed in machine language or any other language , means to say that my proper written data was changed . so plz tell me varios ideas to recover them in original shape. is there any utility software which can recover them , or and other trick .thnx

ScottGem answered on 10/09/06:

Are you sdure the files were changed or maybe just the extension changed? If the files were actually changed, not much you can do. This is why we do periodic backups.

Just with your anti-virus provider to see what options you might have to reverse the changes.

HTH
Scott<>

Pride_of_Alderaban rated this answer Excellent or Above Average Answer
sartaj2007 rated this answer Above Average Answer

Question/Answer
sartaj2007 asked on 10/08/06 - scanner detection problem in windows xp

hello

i have an XP and when i plug in my scanner
"acer scanprisa 640p"
but my windows did not detect it automatically and also manually, it's has parellel EPP port .
please is there any solution to resolve this problem or there is any setting in BIOS .
plz tell me .

ScottGem answered on 10/08/06:

Did it ever work under XP? If not, it may not be compatible. Did you check at the mfg's web site for updated drivers?

HTH
Scott<>

aquaris rated this answer Excellent or Above Average Answer
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sartaj2007 rated this answer Bad/Wrong Answer

Question/Answer
retiredmanvan asked on 10/01/06 - Wiping and reformatting a hard drive.

I want to learn how to completely wipe off and reformat a hard drive with windows professional on it?

ScottGem answered on 10/01/06:

Boot to your XP CD and reinstall using the full install option.

HTH
Scott<>

Pride_of_Alderaban rated this answer Excellent or Above Average Answer
retiredmanvan rated this answer Excellent or Above Average Answer

Question/Answer
kenzo asked on 09/11/06 - Acer Aspire 5673WLMi

Does anybody know anything about Acer Aspire 5673WLMi? I am going to buy it and i want your opinion.

ScottGem answered on 09/11/06:

Acer makes decent machines. They are often an OEM supplier so many no nmaes are actaully Acers.

HTH
Scott<>

kenzo rated this answer Above Average Answer

Question/Answer
AMEET asked on 09/08/06 - COMPUTER HARDWARE

Please give me detail steps for the lenear networking
for a syber cafe.I am going to open a cyber cafe.So please provide me the simple hardware process for the networking. Thanks

ScottGem answered on 09/08/06:

The "simple" hardware process is to install the wiring, the internet connection, a server and the PCs.

But this is really an issue of if you have to ask the question you aren't ready for implementation. You really should contract with a network implementation specialist to prepare a plan for you based on the location and size of the cafe.

HTH
Scott<>

AMEET rated this answer Above Average Answer
Pride_of_Alderaban rated this answer Excellent or Above Average Answer

Question/Answer
jerry_sienfeld asked on 08/29/06 - compaq presario M2000 crashes

Hi
I have a 6month old Compaq M2000 notebook that went dead the other day. Would not start at all. I opened it up and without really doing anything it came back to life when it turned it on with the back cover removed. I re-assembled it, and dead again. Long story short, it seems to revive when I unplug the LED panel (the one with the power switch) cable and refit it. That seems to reset something. It dies suddenly at random intervals and I have to reset using the cable unplug-replug thing. Any ideas??
also when i plug in any cable say like the ethernet cable or unplug it..the screen goes to blank.plzzzz help.

ScottGem answered on 08/29/06:

If you hadn't opened it, I would say get it repaiered under the warranty. Opening it may have voided the warranty.

Now you need to take it to a tech who might be able to fix it.

HTH
Scott<>

jerry_sienfeld rated this answer Average Answer

Question/Answer
PKHING asked on 08/18/06 - internet download manager

Everytime when i wish to download something from internet, a dialog box will alwasy interupt me and prompts me to buy internet download manager. Without it I might not able to download anything from internet. What is the use of it?

ScottGem answered on 08/19/06:

You have some adware on your system. Use AdAware or Spybot to get rid of it.

HTH
Scott<>

PKHING rated this answer Excellent or Above Average Answer

Question/Answer
aime-cinema asked on 08/14/06 - Answerway

How do I rate an answer to a question?

ScottGem answered on 08/14/06:

When rating, its helpful to add a comment, even if its only a thank you. But if you give a lower rating, then you should give the answerer the courtesy of explaining.

HTH
Scott<>

Question/Answer
AMEET asked on 08/10/06 - COMPUTER PURCHASE

HOW TO PURCHASE A 2nd HAND COMPUTER? WHAT SHOULD I COFIGURE ABOUT THE PARTS AT THE TIME OF PURCHASEING IT? I WANT TO PURCHASE 2nd HAND COMPUTER . SO PLEASE SUGGEST ME HOW TO PURCHASE IT FOR MY BEST USE FOR LONG TIME. I HAVE SEARCHED ALL MARKET BUT NO SHOPS IS GIVING WARRENTY FOR THE 2nd COMPUTER.SO SUGGEST ME HOW TO PURCHASE.

ScottGem answered on 08/11/06:

Frankly, there is not a great market for used PCs. Technology has moved so fast that older PCs don't match up well. Plus prices have lowered so much that buying used doesn't make a lot of sense. When you can get a new PC for under $500 that is probably better than any used machine available, it just doesn't make sense.

Also, forget about configuring or warranties. If anyone is going to be selling a used PC it will be AS IS.

Shop around. Here's just one example:

http://www.shopping.hp.com/webapp/shopping/computer_series.do?series_name=a1400e_series&catLevel=3&category=desktops/hp_pavilion/a1400_series&storeName=computer_store

HTH
Scott<>

AMEET rated this answer Average Answer
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Question/Answer
sayyed asked on 08/09/06 - Increase of memory

How to increase vga memory from regestery from 64m/b to 128 m/b?

ScottGem answered on 08/09/06:

Video RAM is either built onto the card or hard coded is its shared.

To increase video RAM you need to upgrade your video adapter.

HTH
Scott<>

Question/Answer
AMEET asked on 08/08/06 - COMPUTER HARDWERE

MY COMPUTER IS NOT GIVING A BEEP TONE WHEN I AM GOING TO START MY PC. WHAT SHOULD I SUPPOSED TO DO?

ScottGem answered on 08/09/06:

Beeps are often a sign of a problem, so no beep is probably a good thing.

Is there something wrong otherwise?

HTH
Scott<>

sayyed rated this answer Bad/Wrong Answer
AMEET rated this answer Above Average Answer

Question/Answer
jonboi asked on 08/08/06 - remoing xp pro with front page and restoring xp home edition.

I have windows xp home edition service pack 2 operating on my computer. An automatic download of from microsoft windows strongly recommended that i download microsoft xp pro with frontpage. Now i have no access to any of my office programs(word, excel). Every time i try to open an office program it asks me to finish installing xp with front page by inserting the relevant disc. I never recieved such a disc. i've tried removing xp with front page but this deletes all my office programs and i was never given the disc to reinstall office when i purchased my computer. I've tried doing system restores and calling up both dell and microsoft and its still not fixed.
Does anyone have any advice on how to sucessfully remove xp with frontpage and restore my settings back to xp home edition????

ScottGem answered on 08/08/06:

Something is not right here. First, you cannot upgrade from XP Home to XP Pro via a download. You have to buy the upgrade. Second, Front Page does not come with Windows, its a component of Microsoft Office. So there is no such thing as Win XP Pro with Frontpage. There might be an Office XP Pro with Frontpage, but that would still be a paid upgrade. So, I have no clue what it is you think you downloaded.

The first thing I would try is check in Add/Remove Programs and see if you can remove what you downloaded. If not, then the only other thing I can suggest is to backup your data files and use the Dell recovery disk and return your system to factory settings.

HTH
Scott<>

Question/Answer
Ccl471 asked on 08/06/06 - Computers Used in 3D Imaging and Animation

I don't know if I remember correctly, but is it 3D Imaging and Animation that requires high powered computers, like top-of-the-line Apples and PCs?

So if it is, then how often do people in those professions need to replace their computers to keep up-to-date in their fields? Do they need to buy a new computer every year, the latest and greatest?


Many thanks,

C.L.

ScottGem answered on 08/06/06:

Actually, such applications use higher powered computers like Sun Workstations that use RISC chips. Generally, the people who do this type of work, work at a company that supplies the computing power.

HTH
Scott<>

Ccl471 rated this answer Excellent or Above Average Answer

Question/Answer
Skyeee asked on 08/04/06 - Printer Cd won't install on New PC

Hello There! I just purchased a brand new Computer Yesterday. It Has Windows Xp Media Center 2005 on it. I have an HP all in one that was working fine on the other Computer which is only 4 yrs old. On My New Co mputer when I try to install the PSC Software it does nothing. I cant even get an hourglass. But when I go to My computer and look at the E Drive (which is where it is on my new PC) it shows a picture of a box with a Cd next to it and has A1055_Americas written on it. What is this?? What can I do to get my almost New All in one to work on my new Computer? New PC has Media Center old pc had win xp home edition. Both have Road runner. Thank You.. Please Help!!

ScottGem answered on 08/04/06:

What model printer is it? Did you try running the SETUP.EXE file on the CD?

It could be that the CD is damaged and you may need to download the drivers from HP.com.

HTH
Scott<>

Skyeee rated this answer Excellent or Above Average Answer

Question/Answer
tammlyn asked on 08/03/06 - Error opening a PDF on the web

hi

I used to be able to open all PDF files on the web but now I keep getting an error saying Exployer encountered and error and needs to shut down and my browser closes. I have both Adobe Reader 7 and Acrobat 6 and am able to open any PDF on my CPU or from others. It is only the PDFs from the web.I have tried files I know I can open when I'm on another and have no problems.

Please help.

ScottGem answered on 08/04/06:

You should not be running both versions of the Reader. Adobe has indicated this may cause problems. When you install 7 it should have removed 6. I would uninstall both, then reinstall just 7.

HTH
Scott<>

tammlyn rated this answer Excellent or Above Average Answer

Question/Answer
uperformkarthick asked on 07/20/06 - how to screen microsoft outlook 2003 messages

hai
i want to know how to scree the outlook messages from the inbox of others without knowing them

ScottGem answered on 07/20/06:

In other words you want to spy on their e-mail?

Sorry, spying on people is not an answer to whatever problem you are having. If you want to explain the real problem, we may be able to offer alternatives.

HTH
Scott<>

uperformkarthick rated this answer Excellent or Above Average Answer

Question/Answer
Skyeee asked on 07/18/06 - Service Pack 2

I am thinking of installing Service Pack 2. Is there anything I should know and do with my my system before installing this?? Because There will no longer be support for Service pack 1 after October 10. I have Windows XP Home Edition. I am buying a new Comp in Nov or Dec.should I even bother with Service pack 2?? I am almost out of hard drive space as it is.. Thanks

ScottGem answered on 07/18/06:

I've installed SP2 on several machines with no problems. I would run a defrag first and backup essential data.

HTH
Scott<>

Skyeee rated this answer Excellent or Above Average Answer

Question/Answer
Skyeee asked on 07/17/06 - Formatting "C" Drive

I have a 2 Part Question. I am using Windows XP Home Edition. When You go to Start,my comp, rt click 'C" Drive, Properties, the choice at the Bottom is COMPRESS DRIVE TO SAVE DISK SPACE. then when you go Start, my comp, rt Click 'C' Drive . The Option at bottom of this window is FORMAT. what is the difference between these 2 options COMPRESS and FORMAT ?? what does each one of these do?? Thank You

ScottGem answered on 07/18/06:

Format wipes the drive clean, it prepares or re-prepares a drive to be written to by the OS.

Compress takes all the files on the drive and creates one giant ZIP like file out of them. It then gives you an interface so it still looks like your drive.

Compression was all the rage when hard drives were in the 20-40Mg range and a 40MG drive cost a couple of hundred dollars.

Now with 100+ Gig drives under $100 it doesn't make sense.

HTH
Scott<>

Skyeee rated this answer Excellent or Above Average Answer

Question/Answer
itguy asked on 07/17/06 - IT Career

Hi. I am a junior student in a Computer Science college and have 1.5 years of software development experience in the past (Perl, VB, SQL). I have a lot of free time in the summer and was wondering what should I do in order to make it in the IT. I want to be one of the best programmers and eventually become a consultant, because thats what the best programmers become, I guess. Should I read some IT books in my free time? How should I figure out what books to read? There are so many technologies. Will recruiters value my extra reading and studying?

Also, I work at night doing student type job, but I want to switch to IT job. How can I do this? Are there part-time internships I can do in the mornings in Summer?

What should I do if I am looking for a job and there is a language that I dont know, but I want to learn it for the job. Can I say to the recruiter that I will learn this language on the job? Should I take a course in it? Can I just learn it on my own? How is it done in the IT industry? Because college teaches us only couple of languages but many programmers know so many languages.

ScottGem answered on 07/17/06:

Well first I would suggest learning C++ or whatever is the current most popular C dialect. That seems to be what is being looked for.

As for internships, check with your school, they should be able to help you there.

In your spare time, practice! Find a problem that you can solve and write a program for it. Try contacting charities and see if they need something.

HTH
Scott<>

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Question/Answer
uperformkarthick asked on 07/14/06 - networking

i have connected a modem to a switch and we are sharing the internet i am using a domain and 5 computers if every time computer starts it is takes a long time to log on can you tell me what is the reason

ScottGem answered on 07/14/06:

Why are you connecting the DSL modem to a switch? You would be much better off with a router. You could then use the router for DHCP instead of the server.

I have a feeling that may be the problem.

HTH
Scott<>

uperformkarthick rated this answer Average Answer

Question/Answer
bryblank1 asked on 07/11/06 - Programs

a program that spreads copies of itself throughout the network without needing a host program is called what?

ScottGem answered on 07/11/06:

Please don't ask or expect us to do your homework for you. Assignments are given to you to research. We can help confirm if you want. For example if you worded your question:

"a program that spreads copies of itself throughout the network without needing a host program is called a mole, correct?" (wrong answer btw). We can then tell you if that's correct. But we aren't going to do the work for you.

HTH
Scott<>

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Question/Answer
bryblank1 asked on 07/11/06 - Style Tags

what special web pages use style tags to set the style of a group of pages are known as what?

ScottGem answered on 07/11/06:

CSS

HTH
Scott<>

Question/Answer
Ccl471 asked on 06/20/06 - Computer Businesses

Do economic recessions hurt the computer retail business? Specifically, I'm inquiring about small businesses -- single location mom & pop operations.

I know the dot.com bust of the year 2000 hurt the IT industry badly. But I don't expect that to mean necessarily that all future recessions will have the same effect on the computer business. That's because a friend of mine who was a former stock broker for a major brokerage and is also a successful stock investor told me towards the end of the dot.com boom that at the time IT was already a maturing industry.

The launching of the internet in ྛ caused an explosive expansion in the market of the tech sector and the spectacular performance of the resulting bull market was a one-time event that will not happen again, at least not as a result of the internet coming into existence again, because then it would have to go out of existence first. For a boom that caused the market to climb that high, when the crash finally came, it had to be a big crash. That's why the dot.com bust was so bad on the IT industry.

My friend correctly predicted that the subsequent economic recovery would not be a spectacular boom like the dot.com one. He said it would likely see just gradual growth. Because it is not a spectacular boom that makes the market climb to ultra-high levels, when the correction comes, it won't be a big crash. So I don't think when the recession comes this time it will hurt the IT industry so badly. It seems to me that how bad the IT industry does in recessions depends on the severity of the recession.

So please let me know if my observations are correct. Thanks very much and God bless.


C.L.




ScottGem answered on 06/21/06:

First, there are many different segments of IT. Many not affected at all by the dot.com era.

IMHO, computer sales (both retail and wholesale) will be affected by econoimic slowdown, both positively and negatively. In the negative, companies have less money to spend so they they are more likely to make do with existing equipment. On the flip side, technology is often a lower cost way to improve productivity.

The dot.com bust hurt IT mostly because of loss of jobs. Many IT jobs that had opened to help run the dot.com companies dried up. But technology as a business tool was not hurt at all.

By the way, the launching of the Internet didn't fuel the dot.com era. The Internet existed for more than 15 years when the dot.com era started. It wasn't even the launch of the WWW that initated it. That happened in 1993. It wasn't until the late 90s that businesses realized the value of the WEB as a marketing tool and as another outlet for sales.

HTH
Scott<>

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Question/Answer
Ccl471 asked on 06/18/06 - Rechargeable Power Storage Device for Laptops

I once saw at TigerDirect.com an item that they don't seem to carry anymore. It was a thin, pinkish panel-like contraption that they said was for storing power for use on a laptop computer.

It was rechargeable, and was said to hold enough charge to power a laptop for 16 hours. It was just the right size and shape to fit underneath a laptop. I was thinking that if I got one of these contraptions that I'd be able to use it on a 12+ hour flight from L.A. to Taiwan.

So if they don't make this device anymore, is there anything out there that can do the same job, so I'd be able to use a laptop anywhere without having to worry about having to recharge my batteries every -- what is it -- every 2 hours or so?


Many thanks,

C.L.

ScottGem answered on 06/18/06:

First, I've never heard of such a device (though they have them for Cell phones and MP3 players) but if you could find one it would probably weigh as much, if not more than the laptop itself.

If you get a laptop with a mobile processor, like the Turion I mentioned earlier, you could expect 4-6 hours of battery life.

HTH
Scott<>

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Question/Answer
rahardy asked on 06/06/06 - Adobe Reader

Is there a way to identify a place in a PDF file so that the file will open to that word? E.G., in Wordperfect, when reading a long document, one can place a "bookmark" by placing the cursor where one stops reading and saving before closing the file. Then, when the file is re-opened, it will open to that point, i.e., it is simply a method of "saving my place" to continue reading later.

ScottGem answered on 06/06/06:

Yes, but it depends on whether the feature was turned on by the document author. Look up bookmarks in Acrobat Help.

HTH
Scott<>

Question/Answer
gtoman asked on 06/06/06 - 2 hard drives

I have an emachines T6528. i currently have xp home on the primary master hard drive. i have a linux operating system called simplymepis installed on another hard drive that was in another pc. i'll disconnect the xp hard drive and install the linux one to master primary. after i get it set with the command path to allow me to choose which hard drive i want to boot to when both hard drives are in the pc, should i make it master slave or secondary master with xp being primary master? I heard that a bootup command path has to be changed in the linux hard drive so the bootup program can give a
choice of which hard drive i want to boot to.
i would go into the command prompt program in linux, like DOS in windows (i dont remember what its called right now).
what is the command path i would need to type so that i would get the choice of which hard drive i want to boot into?
Thanks,Jim

ScottGem answered on 06/06/06:

First I recommend System Commander from v-com.com. Its generally considered the best tool for managing a multi-boot machine.

Second, you might have to reinstall XP if its not going to be run from the same drive letter it was installed to.

HTH
Scott<>

Question/Answer
gtoman asked on 06/05/06 - Video RAM

i bought a new pc which has video embedded into the motherboard using 128MB of the system RAM. i have a video card in another pc that i removed and installed it in this pc and it works fine. but wouldn't doing that release the 128MB from the embedded video in the system RAM since there is now a video card,which has its own 128MB of RAM, and show that RAM in total system RAM which is 1024MB in the motherboard slots? When I go into System Properties it still shows 896MB which is 128MB less than the 1024 MB installed in the motherboard slots.How can I get that RAM to be shown in the total system RAM to 1024MB instead of 896MB?
Thanks,Jim

ScottGem answered on 06/05/06:

You need to disable the on board video. This is usually done in your CMOS settings.

HTH
Scott<>

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Question/Answer
Ccl471 asked on 05/27/06 - Computer Operator

Is there such a thing as a job with the title Computer Operator, which fits the description given in Yahoo Careers?

The description says that the job duties are to operate a pc using Windows and MS-Office. Also expected is knowledge of how to use and do some simple maintenance on a printer.

But whenever I search for such a job in the classified section of my local paper, what I find is that jobs with the title Computer Operator require more knowledge than in the above description, like network/LAN administration ability.

Does that mean that a job with the title Computer Operator with the description given in Yahoo Careers doesn't exist?


Many thanks,

C.L.

ScottGem answered on 05/27/06:

Traditional the title of Computer Operator referred to someone who watched over the functions of a mainframe. Mostly these people sat in the cold rooms where such machines were stored to make sure it ran smoothly. These jobs were generally round the clock so the operators worked in shifts.

With the de-emphasis on mainframes. The title has referred to people who maintain servers and LAN equipment like routers etc. I've not really hear it referred to someone who sits at a PC. The current term for such is usually knowledge worker.

HTH
Scott<>

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Question/Answer
babygyrl asked on 05/24/06 - Computer keeps crashing on IMVU website

I recently signed up for IMVU. My computer will not let me pull up my homepage on IMVU. Everytime that I try to, a window pops up stating that Internet Explorer has to close due to some technical difficulties, or something like that. Anyway, I was wondering if you could tell me how to fix this problem. Thank you.

ScottGem answered on 05/25/06:

If that is the only site causing a problem, I would contact them. You may need to use an add on or patch to accomodate something they are doing.

HTH
Scott<>

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Question/Answer
jocase asked on 05/18/06 - Securing a Wireless Home Network

Using a Linksys wireless router, I share my internet connection and printer from my Dell notebook (Win xp pro, service pack 2) with my desktop (win xp pro. service pack 2)

If you want to configure each computer manually, no flash drives no wizards, do you access the router on the desktop computer via the number given by linksys to type in to your browser window, set security and then go to your laptop and type in the number given by Linksys in the browser on the lap top and replicate the settings there?

As you can see, I am confused about the security setup. HELP!

ScottGem answered on 05/19/06:

Answer to followup:

Yes, 192.168.x.x is a private address not accessible on the WEB. Basically, the router has a mini web server built in and uses a WEB based app to configure the router. If it didn't do this it would probabvly have to install software on the PC to access the router.

HTH
Scott<>

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Question/Answer
luhayes asked on 04/23/06 - Creating a message board

I enjoy and learn a lot from this message board.

Our family is very spread out and I would like to have a similar type message board that our family can use to share personal news back and forth rather than just using email.

If possible, I would like it to not be open to people outside the family.

Any ideas?

ScottGem answered on 04/23/06:

The easiest thing to do is use Yahoo Groups.

They are free. The group can be private with membership by invitation only or members must be pre-approved. Besdies the message boards there is a calendar, file storage (like for photos) and more. There is even a chat room for real time chatting.

The only requisite is having a Yahoo account which is free.

HTH
Scott<>

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Question/Answer
gtoman asked on 03/21/06 - Viruses and Spyware

A friends PC slowed to a crawl so he called a PC repair company to come out and fix his PC. He said he wasn't running an antivirus and spyware program and the tech found loads of viruses and spyware on this hdrive. If these things are already implanted onto the hard drive will installing antivirus and spyware software at that time, if it could even be installed, remove and fix the problems or is it too late and he would have to fdisk and reinstall XP Home?

ScottGem answered on 03/21/06:

Frankly, I would start from scratch in this case. Installing the A/V and A/S software may detect existing infections and remove them or it may not. Some viruses especially are pesky and may need a manual removal. So cleaning up the machine may be an arduous task.

HTH
Scott<>

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Question/Answer
rmelville asked on 03/19/06 - Assertion error

Booting up a fairly new and large PC, my brother gets
an ASSERTION ERROR and that's where the thing remains.
This will go on repeatedly.

Where should he start to shoot the trouble and what needs to be asserted?
A command problem?
Missing file?

A hint please.. and I shall help him.

Thanks

ScottGem answered on 03/19/06:

I googled "assertion error" and came up with several different things, alot having to do with gaming. The problem seems to be from a programming error.

It might help to know what version of Windows is being used (though if its new I'm assuming XP) and at what point the error occurs. Also is that the only message shown.

You can try botting to safe mode and see if the error still occurs. If it doesn't, then the problem is something that is being run. Without knowing when the error occurs, its hard to tell you where to go from there.

HTH
Scott<>

Question/Answer
gtoman asked on 03/17/06 - how to post digital pics to websites

i'm trying something new. i found a classic car website that has peoples accounts(?) and posted pictures of their cars under their name. how is this done?

ScottGem answered on 03/17/06:

Ask the site. There are many ways to allow users to upload pictures to go in their profiles or records.

HTH
Scott<>

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Question/Answer
dublin40 asked on 03/11/06 - windows media player

Deasr Scott
Thank you for your reply. My skill level is low & I just don't know how to delete it. The clip is only about a min long. I have gone over the player screen & see no delete button. Please take this old man step by step.

Again..Thank you

ScottGem answered on 03/11/06:

Right click on the title and select Properties. In there you can find the location and name of the file. Use Windows Explorer to find the file and delete it from there.

HTH
Scott<>

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Question/Answer
dublin40 asked on 03/11/06 - microsoft windows media player

windows xp

I recently went to start>programs & opened the microsoft windows media player on a teen's computer. I found,to my dismay, a porn clip. How can I prevent such downloads & how can I remove it from the media player?

Thank you

ScottGem answered on 03/11/06:

You can remove the file, by deleting it and then removing it from the recycle bin. The properties of the clip should tell you where on your hard drive its located.

But stopping the download is another matter. If your teen is determined to find such material there is nothing you can do about. You can use screeners like Net Nanny or Cyber Patrol to try and block such sites, but nothing is 100%.

Your best bet is having a frank talk with the teen and work towards understanding what is acceptable behavior in your home. If you need to, you can restrict access to the Net expect under supervision. But as long as you give them unsupervised access, then if they want to find porn, they will.

HTH
Scott<>

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Question/Answer
excon asked on 02/21/06 - Webcam


Hello experts:

I don't have a USB. Where would I plug a webcam into?

excon

ScottGem answered on 02/21/06:

Almost all webcams are USB. You would have to search for one that might be serial, if any still exist

HTH
Scott<>

excon rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 02/06/06 - Hello experts. I can not find the kind of information I need.

I'm interested in buying a monitor. It has s-vidio, bnc ,vpr, and rgb 34connectors.I'll get to s-vidio in a minute. Does anyone know what these other interfaces and do they know if I can get a plug that would alow connectivity with a 15 pin svga. Now to s-vidio. I have ATI 9500/9700 vidio with vga, didigal, and s-vidio. Can I use my vidio cards power to incress desolution to get beter readable so I could use the screen as a computer monitor.My vidio card is a ATI 9500/9700 pro with 128k ddr. 400 mz

Thanks lots,

Geraldask

ScottGem answered on 02/07/06:

BNC is a type of coax connector used in video applications. RGB stands for Red-Green-Blue and is also called composite video where the colors are sent in separate channels. I've never heard of VPR and a WEb search didn't bring up anything quickly.

As for using such a monitor as a PC monitor, unless it specifies VGA input You probably won't get very good performance. TV monitors use a different system for displaying images then computer monitors.

HTH
Scott<>

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Question/Answer
lean179 asked on 02/01/06 - From VHS to DVD

Hallo,

what kind of software do I need to convert my VHS cassettes into DVD?

How to connect my VHS player to my computer? Through which doors?

Thanks!

ScottGem answered on 02/01/06:

Probably the easiest thing would be to get a dual deck VCR/DVD Recorder. I've seen several in the $200-$300 range. These will make it very easy to dub your VHS tapes onto a DVD.

If you want to use your computer, you will need to get a video capture device. These devices start at around $60 (see Dazzle 80) and go into a couple of hundred. They connect to your PC generally thru a USB or as an internal card. You then connect your video source (your VCR) into the capture card and use the included software to capture the video to a file on your PC. You may be able to burn directly to DVD (you will need a DVD burner too) or you can edit the file and then burn.

HTH
Scott<>

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Question/Answer
Prakash asked on 01/28/06 - office xp/03 (excel)

dear sir
i am looking for an internet site which offers free tutoring of office xp/03
something like
www.electricteacher.com
what i am looking is for is detailed help in excel and word
thanks
pm

ScottGem answered on 01/28/06:

Try freeskills.com or hplearning.com

HTH
Scott<>

Prakash rated this answer Bad/Wrong Answer

Question/Answer
Raging asked on 01/20/06 - mail marshal

is there a setting or something that can be done in the mail marshal console that can be applied to ensure no spam email gets through to anyone in an orgnization?

ScottGem answered on 01/21/06:

I'm not familiar with Mail Marshal, but its not possible to totally eliminate spam without blocking real messages.

I suggest you contact tech support for Mail Marshal to see what they have available for training to help you configure it to its optimum settings.

HTH
Scott<>

Question/Answer
ace_of_jokerz asked on 01/20/06 - outlook problem

i'm having a problem with outlook not downloading my incoming mail. it seems to work just fine as long as i remember to disable norton internet security before i start outlook. this is alright, but annoying, and it seems dangerous to me...

is there a permanent fix i can make use of?

ScottGem answered on 01/20/06:

You probably need to set Outlook as a trusted application to Norton. Check Norton help on how to do that.

HTH
Scott<>

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Question/Answer
Geraldask asked on 01/18/06 - PLEASE how can I

How can I get rid of the "Some items can not be displayed" message on the start menu. I have incressed the number that can be displayed.

Thanks

Geraldask

ScottGem answered on 01/18/06:

Try decreasing the number. The Start menu size is limited. If you have too many itmes you can get that message.

HTH
Scott<>

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Question/Answer
Richelle asked on 01/12/06 - Outlook Express

For the past week i am unable to get into my inbox via outlook express.
The following message is recieved:
Your POP3 server has not responded in 60 seconds would you like to wait another 60 second for the server to respond.
This message i get repeatedly the error #oX800ccc19.

Best Regards

Richard

ScottGem answered on 01/12/06:

this looks like a problem on your e-mail service. you should contact them. also review your account seetings to make sure your pop3 server is correct.

hth
Scott<>

Question/Answer
Raging asked on 01/07/06 - software to block spam

is there any downloadable software that helps block spam if mail marshal doesn't seem to do it?

ScottGem answered on 01/07/06:

There are several spam blocking tools depending on what e-mail client you use.

HTH
Scott<>

Question/Answer
Raging asked on 01/07/06 - fixing the registry

hi, i have a notebook, i hae this registry repair unregistered version, when i ran it, it says i have 358 errors that need to be fixed? is there a way to do this without registering or any shortcut way.
also when i click on some applications it runs slow when opening so how can i make this a bit faster??

ScottGem answered on 01/07/06:

Without knowing exactly what the Registry issues are, the answer is no. To try an get around the unregistered version would be unethical.

See my other answer.

HTH
Scott<>

Question/Answer
Raging asked on 01/07/06 - application

sometimes when i am using an application to do work, it's just a basic type database applicatoin that runs timetables. it freeze's, sometimes it goes really fast and other times it goes really slow. what are some basics i can do, i try refreshing but it doesn't make much of a difference?

ScottGem answered on 01/07/06:

It would help to know a) what version of Windows and b) how much RAM you have.

Database applications do tend to rubberband with performance. A lot depends on the complexity of the queries being performed.

Make sure you system is defragged, you might want to increase your virtuial memory too.

HTH
Scott<>

Question/Answer
Raging asked on 01/01/06 - ram question

if you have a computer with 256mb of ram it would make more sense to upgrade the ram right to say 512 or 1GB.

So changing a processor is not worth it is it as it has only 4 pins and if anything goes wrong all the information will be lost right?

ScottGem answered on 01/01/06:

First, the value of increasing RAM in a system is dependent on the OS installed. With Win 9x (95, 98, ME) there is little value for going over 256M. The reason for this is the Resource pools used by those OSes. You will run out of resources long before you run out of RAM. You will see signficant performance increases going up to 128M. Lesser increases but visible in going from 128 to 256. Over 256, any performance increase will be negligible.

On the other hand, the Win NT line (NT, 2K XP) manages memory differently. Therefore you will see performance increases going up to 4G depending on what the Motherboard and the OS supports.

A processor has many more than 4 pins. Changing a processor might also show significant gains depending on how far a jump you would be making. However, you might need to change the mobo to make a significant jump.

HTH
Scott<>

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Question/Answer
Raging asked on 12/31/05 - Books on Active Directory

Does anyone know any good books by a decent author that is good for someone (beginner) to learn and go through active directory.
Thanks.
Looking for something that's easy to understand and follow.

ScottGem answered on 01/01/06:

There is an Active Directory for Dummies version.

http://www.amazon.com/exec/obidos/search-handle-url/index%3Dstripbooks%2526field-keywords%3Dactive%2520directory%2520for%2520dummies%2526results-process%3Ddefault%2526dispatch%3Dsearch/ref%3Dpd%5Fsl%5Fov%5Ftops-1%5Fstripbooks%5F4203710%5F1/103-6227180-7207035

HTH
Scott<>

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Question/Answer
Raging asked on 12/31/05 - carat 1.7.2

where can i download the software program carat 1.7.2, i tried google searches but couldn't find links. it's a finanical package. if anyone can assist in where i could download this (trial version is fine) i would be most grateful.

ScottGem answered on 01/01/06:

I tried several searches also and couldn't come up with anything. Where did you hear about this software? Do you have any clues about the authors or vendors?

Scott<>

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Question/Answer
Skyeee asked on 12/26/05 - DVI and Analog

What is DVI and ANALOG ? I am considering buying an LCD monitor. Thanks a bunch

ScottGem answered on 12/27/05:

The D stands for Digital as opposed to Analog. The difference between digital and analog is digital refers to the way data is transmitted. A digital signal is made up of bits (0s and 1s) that is translated by the device into a display. Analog transmits data via a physical quantity. For example wavelengths sent over a phone line.

In your specific instance it refers to an interface between a monitor and a video board. Both the monitor and the video board have to support DVI to be able to make use of it.

Flat Panel monitors are all the rage and CRTs are rapidly disappearing. This is generally because desk space is at a premium. However, there is little difference in quality between a CRT and a LCD. The main advantage of the LCD is space saving. You do pay a premium for that space saving as LCDs generally cost 2-3x as much as a CRT.

One last point, I have yet to see a monitor that connects via a USB connection (though some monitors have USB ports built in for convenience). But that's not how they connect to the video board.

HTH
Scott<>

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Question/Answer
Ccl471 asked on 12/26/05 - MS-Word 97 Follow-up

Dear Scott:

A short while ago you answered a question for me about the copy of MS-Word 97 on my sister's computer.

I wasn't able to locate that question, so I am unable to post this as a Clarification there.

We were having problems opening Word documents on the computer, and you told me that her Word 97 program was corrupted and needed to be uninstalled and re-installed using the installation CD.

Well, I checked the box we use to store all the CDs that came with the computer and I was unable to find a Word 97 disc or Office 97 disc.

In April 1999, when my sister wanted to buy a pc, because she didn't know about computers she asked a family friend who used to work in IT for advice. He bought the computer for her from an online vendor and she reimbursed him the purchase price.

It seems clear to me that he installed Word 97 on the computer with the CD that came with his computer, meaning that my sister's Word 97 is an illegal copy.

When I tried to uninstall the program from my sister's computer, using Control Panel > Add/Remove Programs, a dialog box came up telling me to place my Office 97 CD into the DVD-ROM drive.

Since I don't have the installation CD, I was unable to do the uninstall.

Is there a way to do the uninstall manually, like deleting the MS-Word folder and removing the necessary files from the System Registry?

If you can help me do that, that would be great. Then I'll purchase a used Office 97 CD from eBay. Or maybe an Office 2000 CD.

Would my sister's computer meet the system requirements for Office 2000? Her pc has a 450 MHz Pentium 3 CPU with a 100 MHz FSB and 128 MB of RAM and an 8 GB HD, running Windows 98(First Ed.).



Many thanks,

C.L.

ScottGem answered on 12/26/05:

I would try getting the disk from E-Bay first. Then see if you can do a reinstall or uninstall from it. If that fails, then I would remove the folder and search the Registry for all references to Office, Word, Excel, and Powerpoint and remove them.

HTH
Scott<>

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Question/Answer
Raging asked on 12/25/05 - Virtual Memory increase...etc

Hi how can you change the virtual memory that the PC uses, is it a different process if you are dealing with servers as opposed to a stand alone PC with XP Home.
I think you go to My comp, properties and select the advanced tab of more settings under the performance options.
IT says virtual memory “a paging file is an area on the hard disk that Windows uses as if it were RAM”, my total paging files is set to 744MB, is this alright or can I get more efficient use by changing this number.
I have .99GB.
Please let me know – thanks.

ScottGem answered on 12/26/05:

Just one point to add to Fred's research.

Virtual Memory is specific to a local machine so the process is the same whether its a workstation or a server. However, there are different memory considerations for servers then for workstations.

HTH
Scott<>

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Question/Answer
Raging asked on 12/25/05 - Password protecting drives

Is it possible to password protect internal hard drives, I have 2 data g & h and I would like to add a password to them so that only I can access them?
Please let me know.
Have a normal PC, Win XP. Home edition with SP2.
Cheers.
R.

ScottGem answered on 12/26/05:

With Win XP you can secure folders to specific user accounts. look up Sharing and Security in Windows Help for details on how to do this.

HTH
Scott<>

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Question/Answer
aw2ww asked on 12/22/05 - deleted mail

I have an account in Yahoo mail.However I have not used the account for more than 4 months and my mails have been deleted.There are very important documents in the mail box.I have written to Yahoo mail but they are unable to help.Are there any software that would help to retrace those lost datas/mails?
Hope you could help me out!
Thank you very much.

ScottGem answered on 12/22/05:

Sorry but they are gone. Even if there was software to recover the mails, you would have to run it against their servers. No way is Yahoo going to allow that.

Your best bet is to ask the sender to resend.

HTH
Scott<>

aw2ww rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 12/21/05 - Server back up tapes

How often should a server back up tape be changed? Is there any pattern in which to do this?

ScottGem answered on 12/22/05:

Server tapes should be rotated. I would have at least a set of 7 preferably 14. Each day the tape is replaced and labeled. After the 7th day, put the first tape back in.

As to replacing the tapes, go by the manufacturers recommendations.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 12/21/05 - Aquiring Network Address problem

i have a wireless network with a linksys wrt54g router. my base station is running xp home and so is my wireless Toshiba laptop and my daughters wireless Compaq laptop. i went to the linksys Wirless-G broadband router website (192.168.1.1) and set up WPA-TKIP Personal encryption and assigned it a 12 digit WPA Shared Key.
My daughters new Compaq laptop works fine with these settings but my Toshiba laptop, in the "Choose a Wireless Network" program box says "Aquiring network address". it shows IP address 0.0.0.0 : Subnet Mask 0.0.0.0 : Assigned by DHCP : IPv6 Enabled : Access Point : Network:(my network name) : Encryption Disabled (why disabled when set to WPA-TKIP?-Is this a problem?) and Signal Strength Excellent.
How can I get the Toshiba to get an IP Address and all the other settings to work in encryption?
I also found my neighbors wireless network name shown in the "Choose a wireless Network" dialog box so when my network is set to "Disabled" for encryption they can see everything we have on our pc's if they want to. NOT GOOD!!
Thanks,Jim

ScottGem answered on 12/21/05:

First, I would set MAC filtering on your system and just list the MAC addresses of your laptops. That will prevent the neighbors from eavesdropping.

As for the problems connecting the Toshiba, I would call Linksys support. They have excellent 24/7 toll free support.

HTH
Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 12/20/05 - Hidden Share

$ - represents a hidden share, how do hidden shares work?

ScottGem answered on 12/21/05:

A hidden share is simply a share that is not listed when searching the network. You have to know the hidden share name to connect to it.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 12/20/05 - Domains

How does a domain work? I know you can have one on 1 server and another elsewhere (as backup) but are you able to explain to me please?

ScottGem answered on 12/21/05:

I'm assuming you mean domain in terms of Windows networking.

The following article should help you understand this. If you are working with Windoes 2003, then you wouild be better off researching and learning about Active Directory.

http://www.microsoft.com/technet/archive/winntas/proddocs/concept/xcp01.mspx

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 12/19/05 - .pst file

hi if i am using x's computer with x's log on but i am getting my own log on how can i transfer the emails on x's computer to my new log in on computer y.
can someone please tell me the simplest way of transferring emails from one email account to another (baring in mind the same computer is being used).
Thank you.

ScottGem answered on 12/20/05:

This depends greatly on how the E-mail account has been setup, what client is used etc.

If you are using Outlook and have your own set of folders (Inbox, Outboxt, Sent etc.), then you probably have s separate PST. If you right click on the top most folder (usually called Personal Folders) and select Properties, then Advanced you can see the name and location of the PST file. You can then just copy that file to another PC.

However, if you don't have you own PST, then you need to provide more info for us to help.

HTH
Scott<>

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Question/Answer
Prakash asked on 12/17/05 - adobe acrobat

hello experts

please can you tell me how to save an adobe acrobat file
i want to save a webpage..

http://dnh.nic.in/Home%20Page_files/Tourism/silvassa.pdf

i click on file save as , it saves , but when i open i see some characters "/*-/*-/*-" .. machine language

please tell me how to save it on computer , if it could be saved in word then its the best option
thanks alot
pm

ScottGem answered on 12/17/05:

As the other said you need to Acrobat Reader to view PDF files. You generally cannot save a PDF as a Word doc. You can try copying and pasting from the PDF to Word, but that functionality may be disabled.

But the purpose of PDFs is to distribute documents so that can be viewed on any platform. All you need is the free reader.

HTH
Scott<>

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Question/Answer
Raging asked on 12/16/05 - VPN

excuse my ignorance but can anyone be so kind to explain how virtual private networks work, any websites (good one's) on this and how to troubleshoot a VPN...etc?

ScottGem answered on 12/17/05:

The problem here is that the term VPN (Virtual Private Network) describes a general functionality not a specific process. A VPN is a way to securely connect computers using the Internet. However, there are many flavors, vendors, schemes etc. that are considered VPNs.

The link Fred gave gives a good background but for info on troubleshooting you need to consider the software/hardware used. So the Manufacturer's websites would be the best source.

HTH
Scott<>

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Question/Answer
purplejoy asked on 12/15/05 - External Hard Drive

I installed an external hard drive for extra storage. Everything was fine until recently when I start the computer & it does not show up in the My computer section. Then it will show up the next time I reboot but not the time after that. How can I gaurantee that it shows up each time I reboot.

ScottGem answered on 12/16/05:

I also have an external USB drive and I occasionally have problems with it being detected at startup. Generally, I'll power off the drive and power it back up and the drive will be recognized.

HTH
Scott<>

purplejoy rated this answer Average Answer

Question/Answer
Skyeee asked on 12/12/05 - restore original internet explorer icon

hi . I somehow lost my IE icon. I created a shortcut by copying and pasting from Start men. but How can I get the original icon back?? because I am using tuneup win styler and I love it!! But it wont change the IE icon because it is not the original. any one knoe how to get original IE icon back? I am using Windows XP Home edition and Road Runner High Speed. Thank You

ScottGem answered on 12/13/05:

What icon do you have? You can try right clicking on the icon and selecting Properties, then use Change icon and select the one you want.

HTH
Scott<>

Skyeee rated this answer Average Answer

Question/Answer
Raging asked on 12/08/05 - Macros making comp run slow

Hi can someone kindly explain if I am running macros and it's causing my PC to slow down (XP Pro) what can I do to make my machine run faster, like defrag as use vareity of financial applications.

Thanks.

ScottGem answered on 12/13/05:

You mean in Excel? Are these VBA routines? If so, post copies of the macros in the Excel forum and see if anyone can suggest more efficient coding.

Scott<>

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Question/Answer
excon asked on 12/10/05 - Cell Phone Tracking


Hello experts:

NY TImes. Today.

"...Cellular operators like Verizon Wireless and Cingular Wireless know, within about 300 yards, the location of their subscribers whenever a phone is turned on. Even if the phone is not in use it is communicating with cellphone tower sites, and the wireless provider keeps track of the phone's position as it travels. The operators have said that they turn over location information when presented with a court order to do so..."

This is what I was concerned about when I spoke with you guy's earlier.

excon

ScottGem answered on 12/11/05:

I think I found the article you mentioned:

http://prisonplanet.com/articles/december2005/101205tracking.htm

This was news to me as well. But its still not a concern for me. I have no problem with the services being able to pinpoint my location as long as the information is not freely available, as that article makes it clear that its not.

Scott<>

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Question/Answer
hermaneb asked on 12/07/05 - Phyical command prompt

I have a home wireless network consisting of two PCs.
Ping is successful from both. Secondary can access Primary's printer by just clicking PRINT. Both are configured to SHARE.
What is actual sequence of commands to allow Primary PC to access Secondary PC files?

ScottGem answered on 12/08/05:

There is no "sequence of commands". You need to setup a share on the Secondary PC that covers the folder(s) you want to share. You then MAP the folder(s) to a drive letter(s) on the other PC.

HTH
Scott<>

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Question/Answer
Raging asked on 11/29/05 - Monitor

Do you think it’s better to replace the monitor or repair the internal parts?

ScottGem answered on 11/30/05:

Depends on the monitor, what's wrong with it and your budget.

It is likely that cost of repair will exceed the cost of replacement. But it would depend on what's wrong.

A point on flat panel monitors. I use both CRTs and flat panels between home an office. In my experience there is no discernable difference in the image quality. In my opinion the ONLY value of a flat panel is space. Flat panels take up a significantly amount of desk space. However, flat panels also cost significantly more. So you need to determine whether the savings is desk space is worth the extra cost. To many people it is.

HTH
Scott<>

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Question/Answer
Richelle asked on 11/27/05 - IE 6.0 SP2 Hangs

This question needs an urgent response.
For the past 14 days i haven't been able to get on the Internet because IE 6.0 just hangs for a long time and then displays,page cannot be found,.I have restore my setting but still the same problem.
I went to Knowledge base Via Dell, it a Dell Inspiron 2200 Notebook,an tried to repair IE 6.0. I didn't do the in-place upgrade because i wanted to get other opinion before i attempt such a drastic step.
Urgently awaiting a response.

Regards

Richard

ScottGem answered on 11/27/05:

Not sure what this in=place upgrade is, but I don't think it would be such a drastic step. if Dell is recommending it I would do it.

HTH
Scott<>

Question/Answer
Raging asked on 11/27/05 - Ms Word

how do you make the all function thing appear on the task pane, where you can choose your indents by clicking on the button instead of searching. like you can just click on numbers and it appears, same with bullet points but how do you add the indent function to the taskpane??

ScottGem answered on 11/27/05:

It would hellp if you mentioned what version of Word you are using. I think what you are lokking for is Styles and Formatting, on the Format menu. However I agree with Gerald. I set my tabs using the ruler bar. You can also activate the Task Pane y right clicking on the menu bar. Another option is to add buttons on your formatting toolbar for creating bullets and numbered lists.

HTH
Scott<>

Raging rated this answer Above Average Answer

Question/Answer
Raging asked on 11/25/05 -
winxp system clock issues

Hello on my PC everytime I run a Norton, my system clock goes back 2 hours. How can I stop this from happening?

WinXP is my OS.

ScottGem answered on 11/25/05:

Assuming you mean Nortan Anti/Virus, there should be no reason for this. I would contact Symantec tech support.

HTH
Scott<>

Raging rated this answer Average Answer

Question/Answer
gtoman asked on 11/22/05 - compaq m2000 notebook

running xp home. at bootup it would go thru bios then the windows xp loading window opened then it rebooted and kept rebooting. i ran a hard drive test in the phoenix bios and the test status said "#2-07 FAIL". also at bootup a BSOD would flash by and all i could read was unmountable_boot_volume. i put in the restore cd then tried the FIXMBR program and the results were "this computer appears to have a non-standard or invalid master boot record". i then ran C: chkdsk /r and it fixed one or more errors on the volume.
I rebooted and it loaded fine. so, i have it all up and running except the wireless network. it was fine on it b4 all this happened. i've tried everything i know of to get it back on the network and also online, but it won't. i'm all out of options that i know of. any help will be MUCH appreciated.
Thanks, Jim

ScottGem answered on 11/22/05:

Even though Chkdsk got you back up, I would run Chkdsk regularly for a week or so. See if there any more bad sectors appear. If they do, it probably means the hard drive needs replacing.

As for the WiFi. Try removing it completely from your Network Connections list and then rebooting to get Windows to redetect it. If Windows doesn't redetect it could have been damaged.

HTH
Scott<>

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Question/Answer
Raging asked on 11/20/05 - Unix Administration

Unix Administration, - what does it entail?

ScottGem answered on 11/21/05:

Education! That is way too broad a subject to ask here. You need to either do some research, take a course or read a book.

Scott<>

Raging rated this answer Average Answer

Question/Answer
excon asked on 11/20/05 - GPS


Hello nerds:

I have a GPS cell phone. With particularity, just how does that feature help me? I know how it can help the government, but I have no idea how it can help me.

What's up? Is it a government ploy? Or is it so that I can find myself?

excon

ScottGem answered on 11/20/05:

Ummm Nerd? I admit to being a Geek, but I take offense at nerd!

The GPS feature in phones can be used in a number of ways.

1) You call 911 because you've had an accident, but you are too injured to give your location. the 911 operator can use the GPS to pinpoint you

2) You are hungry and want to find a restaurant, you can use a service that will show you restaurants within a short distance of your current location.

3) You are driver for a delivery company, the company can use the GPS to know where you are in case of an issue.

These are just 3 examples.

Scott<>

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Question/Answer
DoctorLove asked on 11/19/05 - Slow boot up

Hi, my pc has been REAL slow to boot up to Windows... it is an old Gateway, and even before it gets to the "Windows XP Loading" screen, it stays on the initial "Gateway" logo balck screen for about 3-5 minutes before Windows starts coming on.... ones that starts loading, its normal, ie, Windows loads up within a minute or so with everything ready to go. Could it be a memory issue or bad hard drive cables or what? Everything seems to be working fine though in XP.

ScottGem answered on 11/20/05:

Have you done regular maintenance? Especially a defrag? Have you run MSCONFIG and checked under the Startup tab and cleaned out anything that loads at atartup that you don't need? Have you run an anti-spyware scan?

HTH
Scott<>

Question/Answer
Greenlea asked on 11/18/05 - Word 2002

Please help.
I am using word 2002.
When I want to remove some text, when I was in Print View, I used to be able to highlight the text and hit my keyboard delete button.
Now that does not work.
How can I fix it?
Thank you.
Greenlea

ScottGem answered on 11/18/05:

What does happen when you press the Delete key? Have you tried Ctrl+X? Have you rebooted and tried again?

Scott<>

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Question/Answer
michelleg asked on 11/13/05 - can not use the command prompt

I got into command prompt, but my C:/> looks like this and everytime i type scandisk it says it is a bad command or wrong file name. I have typed scandisk in caps and not in caps. HELP!!!!!!!!!!!!!!! One more thing I got into bois and saved defaults, and it still did nothing. Then I enabled afew things, I am desperate. How do I know the what should be disabled or enabled in the bios, utility setup?

ScottGem answered on 11/13/05:

First, if you have a followup use the Clarification/Followup option instead of starting a new note.

The command prompt is correct (Fred need to update his instructions). But if you are getting that error, there could be some other problems. Did you try the SCANREG as well? Do you have your WIN98 CD?

Scott<>

Question/Answer
speedball1 asked on 11/12/05 - Recruiting for AskMeHelpDesk

I see a lot of you that I've worked with and some I haven't. I'm a expert on the plumbing page herethat hasn't had a question in two months. I would like to invite you-all to check us out at. http://www.askmehelpdesk.com/forum/index.php?referrerid=4870
This is the fastest growing Q & A site on the web and we're looking for experts that have a sincere desire to share their knowledge and expertise. I'm looking forward to working with you. Tom aka speedball1

ScottGem answered on 11/13/05:

I have a problem with this. I see nothing wrong with answering a question about other sites. But to advertise another site just doesn't seem right. Would you walk into Wal-Mart and hand out flyers for K-Mart?

I am distressed that Answerway has not gained the popularity I think it deserves. But I don't think that justifies, try to kill it further by suggesting people go elsewhere.

Scott<>

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Question/Answer
Richelle asked on 11/09/05 - Typing Problems

I have a customer with a new Dell Inspiron 2200 which has Microsoft Office Professional.
Her problem begins when she type there are five keys that are giving problem:
When she Type w = she gets CW
C = CX
E = WE
D = DS
S = SD
I did a virus scan with Norton 2005 Internet Security and no virues were found.
What could be causing this problem.

Regards

Richard

ScottGem answered on 11/10/05:

Does this only happens in Word or Office programs or does it happen wherever she types. If she hasn't tested, try typing in Notepad.

If its happening in all programs, connect an external keyboard and see if it still happens. If another keyboard works OK, then its most likely a hardware problem and the machine needs servicing.

If its only happening in Word or Office apps, try uninstalling and reinstalling Office. If its only happening in word, check the glossary or autocomplete feature. Its possible someone setup shortcuts for those letters.

HTH
Scott<>

Richelle rated this answer Above Average Answer

Question/Answer
Raging asked on 11/09/05 - uninstallation

I try to remove an application, an old accounting program that I don't use but it gives me this message when I go to add/remove and click on remove, why is this so?

The log file ‘C:Program FilesCCSWinDeIsL1.isu’ is not valid or the data has been corrupted. Uninstallation will not continue

ScottGem answered on 11/09/05:

Either the program is not well behaved so it doesn't have a proper uninstall file or that file got corrupted.

You can try reinstalling, then uninstalling. If that doesn't work, then you can delete the folders and try editing the Registry (carefully) to remove all references.

HTH
Scott<>

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Question/Answer
Dathaeus asked on 11/08/05 - Hey guys, Jeopardy Question

I was watching Jeopardy the other night for the first time in a decade, and they had this one question on the INTERNET... i forget who the guy's name was, but they said he was one of the people responsible for the internet's birth (not Gore, haha), and helped coin THIS 10-letter phrase... this is driving me crazy... it was a 1000 question, so I am sure its not something like "internet." And i think it is one word, not like "worldwideweb"... anyone have any ideas?

ScottGem answered on 11/09/05:

I was thinking it was cyberspace, but that was coined by a scifi writer in 1982.

Hyperlinks fit, If it was Tim Berners-Lee that might work, except Lee wasn't responsible for the Internet, just the WEB.

Scott<>

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Question/Answer
stiamo_bene_insieme asked on 11/04/05 - how would life be without modern technology? What is something that a person would not live without

how would life be without modern technology? What is something that a person would not live without? What are the advantage of modern technology?

ScottGem answered on 11/05/05:

This sounds like a homework question. Was the assignment for you write about it or to get other people's opinions?

Scott<>

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Question/Answer
Skyeee asked on 11/03/05 - Hp Record Now Not working

My Hp Record Now stopped working. IThis happened once before and someone gave me a website to go towhich automatically fixes the problem but I can't remember what the website was. Can someone help me?? Hp Record Now is a CD burning program that came preinstalled on my HP computer. Thanks for any help!

ScottGem answered on 11/03/05:

Did you try going to HP.com and seeing it there was any updates?

HTH
Scott<>

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Question/Answer
endium asked on 10/24/05 - Ideas Please.

My client has a url www.smirtgirl.ws. She wants to develop it on women's affairs but without any pictures of ladies. Could you please give some ideas of what would be the content of the website ?

Thanks,
>>>Endium<<<

ScottGem answered on 10/24/05:

No. The content of a WEBsite is dictated by the subject matter. If you client is knowledgeable about women's affairs then she is the best person to know what content to use.

Clearly it would be articles and text of interest to women.

HTH
Scott<>

endium rated this answer Excellent or Above Average Answer

Question/Answer
Ccl471 asked on 10/20/05 - Cannot Run or Uninstall Program

I have Physician's Assistant 1.8 installed on my computer. I am using a PC with a 1.2GHz AMD Athlon CPU with a 333MHz FSB and 256MB RAM.

The program won't run. When I either double-click on the Desktop icon or try to start it from the Startup Menu, I get this error message:



16 Bit Windows Subsystem

C:WINDOWSSYSTEM32AUTOEXEC.NT The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.



I thought I could uninstall it and reinstall it with the CD-ROM but when I try to uninstall it, I get the same error message.

I don't know what went wrong after I first installed the program. Perhaps I installed it when I was still using Windows ME, and it messed up when I upgraded to Win XP.

How do I fix the bug so that I can uninstall the program?



Many thanks,

C.L.

ScottGem answered on 10/21/05:

Hi CL,
This program appears to be incompatible with XP. So what appears to have happened is the upgrade to XP replaced a system file that is incompatible with it.

This leaves 3 options for you. First, is to select the Executable (EXE) file then right click and select properties. In Compatability mode select to run it as a different version of Windows. The second option would be to check with the author and see if they have an XP compatible upgrade. The third would be try to remove it by editing the registry then deleting the folders, but that would be a very last resort.

HTH
Scott<>

Question/Answer
Ccl471 asked on 10/19/05 - Copying Programs and Files from One PC to Another

After I buy a new PC, I want to copy most of the programs and some of the files from my old PC to the new one.

Do I need to network the two computers together? The old PC cannot take an ethernet cable. Can it be networked with the new PC through a USB port?

Is there a simpler way of copying the stuff without networking, perhaps a program that allows you to transfer or copy files from one PC to another with the two PCs connected by a USB cable?



Many thanks,

C.L.

ScottGem answered on 10/20/05:

Hi C.L.
You gotten some varying information here, so let me try to sort it out.

First, Vista, is currently on track for sometime in the spring. But I wouldn't bet that it doesn't slip into the summer. If you want to wait that long, you might be better off buying a PC designed for Vista rather then upgrading. But I wouldn't hold off a purchase just for Vista. I would, however, make sure that I get a true 64 bit CPU to ensure it takes advantage of the 64 bit features of Vista. That means either an AMD Athlon 64 or the Intel 800 series (I think). Personally I would go for the AMD.

The Transfer Files and Settings wizard should be in Vista. But I wouldn't bet that transferring programs will go without a hitch. You may still need to reinstall some from the original disks. Definitely give it a try first.

As to the best connection. If you plan on retiring your existing PC, using Direct Cable Connection is the easiest to setup. But it means purchasing a File Transfer cable. Such cables come in serial, parallel and USB versions. USB would be the fastest. Parallel and serial would be much slower. However, if you plan on keeping the old machine and using it as an aditional PC, then I would network them and transfer that way.

HTH
Scott<>

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Question/Answer
hermaneb asked on 10/13/05 - Wireless router email problem

Prologue -- Primary PC is Compaq Deskpro 4000 w/233 processor while Secondary is IBM 300GL w/433. Using D-Link DI-524 wireless router connected via ethernet to Primary while Secondary has D-Link DWL-G524 wireless adapter card.

Problem....email sent from (wife's) Secondary PC goes
to correct address. Reply or fwd. or email directed to her email address is handled by Router randomly.
Sometimes delivers to Primary PC or vis versa. How do I correct so that my email is routed to Primary and wife's email is routed to Secondary?

ScottGem answered on 10/13/05:

Unless you are using a mail server on your LAN it doesn't work that way. Assuming you are using a POP3 mailbox, then mail is downloading to the PC when the mail box is polled. Whatever PC you use to poll the mailbox is where its stored.

It might help to know what e-mail service and client you use.

HTH
Scott<>

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Question/Answer
hermaneb asked on 10/13/05 - PC D-Link wireless G PCI Adapter

How to "connect" when in current "disconnected" mode?

ScottGem answered on 10/13/05:

You should have a network icon on the tray area, right click it and choose to connect.

HTH
Scott<>

hermaneb rated this answer Excellent or Above Average Answer

Question/Answer
Richelle asked on 09/27/05 - Converting cassette Tape

I want to convert my cassette tapes to some form so that i can burn them unto a cds. How will i be able to do this? My dell notebook has a dvd burner but it only came with microphone & headphone inputs.
Any feasible response will be appreciated.

Regards

Richard

ScottGem answered on 09/28/05:

The following is a review of a device that will connect your stereo to your PC to record from LP, Cassette etc. This device claims to boost the quality of the recordings as well as provide the connections and recording software to make your recordings.

I've tried just connecting a stereo to a PC and have been disappointed by the sound quality.

HTH
Scott<>

Question/Answer
gtoman asked on 09/23/05 - SuSe Linux

I downloaded and burned this OS on dvd. It loads and then asks for Linux Login. How am I supposed to know the login and password? i just ran it for the first time and it never said anyhting about these.
thanks, Jim

ScottGem answered on 09/23/05:

While Linux itself is Open Source and freely distributed, There are firms that package Linux with a proprietary installer and utility package to make the process easier. Redhat, SuSe and others fall into that category. Those install packages are NOT free and require paying a licensing fee.

The login and password would be given when purchase the package.

HTH
Scott<>

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Question/Answer
gtoman asked on 09/22/05 - Fedora/Red Hat

Windows XP will always remain my primary OS. I'm curious to see what the Linux Fedora OS looks like so I downloaded it yesterday. the problem is "finding it". I've never had this problem before. i had to use the Torrent download program to download a Linux based OS. The program is it's 1.3GB in size and it was shown as "finished" downloading in the Torrent dialog box. I closed that program and went to my desktop, which is where i download all programs to, but it wasn't there. I searched everywhere for it. I CAN'T FIND IT! I checked my hard drive size and it's definetly 1.3GB larger than before the download so Fedora must be in there someplace.
Anyone have an idea where I can look to find it? this is the first, and hopefully, the last time this will happen.
Thanks, Jim

ScottGem answered on 09/22/05:

Search for files by date and size.

HTH
Scott<>

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Question/Answer
Raging asked on 09/21/05 - outlook out of office assistant

how do you configure out of office assistant in outlook - win xp home edition.

ScottGem answered on 09/21/05:

I went to Outlook Help, typed in "out of office" and found this information:

[B]Automatically reply to incoming messages while out of the office[/B]

This feature requires you to use a Microsoft Exchange Server e-mail account. Most personal e-mail accounts through an Internet service provider (ISP) (ISP: A business that provides access to the Internet for such things as electronic mail, chat rooms, or use of the World Wide Web. Some ISPs are multinational, offering access in many locations, while others are limited to a specific region.) are POP3 accounts and do not support this feature.

In Mail, on the Tools menu, click Out of Office Assistant.
I don't see the Out of Office Assistant command

The Out of Office Assistant command does not appear unless you are using an Exchange Server e-mail account and you are in the Mail view.
Click I am currently Out of the Office.
In the AutoReply only once to each sender with the following text box, type the message that you want to send to others while you are out.

----------------------------------------

I checked in Help to make sure it was only available when using an Exchange server. But it illustrates how easy it is to find info if you look.

You could make a temporary rule to answer all mail while away, but that means leaving your PC on and connected.

HTH
Scott<>

Raging rated this answer Above Average Answer

Question/Answer
Raging asked on 09/09/05 - OUtlook

When attempting to use Outlook and I recive a message stating the computer cannot connect to the company's Microsoft Exchange server 2003 and if I have relocated from one branch to another and I could connect to the exchange from my old branch.
So I pingd the IP address of company web server on the intranet and the command reported back successfully but I want to ensure that I can access the company web from the customer network,

Do I need to coinfigure the privacy to medium or
configure security level for internet zone to medium or select repair option on the LAN or to select automatically detect settings check box for the LAN connection in IE??

ScottGem answered on 09/13/05:

This is a question that should ONLY be directed at the company's Exchange admin. That person is the only one you should go to for info and instructions on connecting to a company Exchange server.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 09/09/05 - Can anyone answer this?

If all client comps run win xp pro and all user data is stored on a network file server. 4 users in the company use a computer named all_staff. Each user logs on to all_staff by using a separate log on name. all_staff runs an application named App1. you create a shortcut to app1 in the all users profile on all_staff. Each of the 4 users can ccess app1 by using the shortcut. Some of the users report that one user deleted the shortcut to app1. now, the other users cannot use app1 when they use all_staff. How canit be that one user cannot delete the app1 shortcut for the other users without affecting any other computers on the network?

ScottGem answered on 09/13/05:

As Curly said, one answer is to put the shortcut on the individual user's desktop. This can be located in Documents and SettingsusernameDesktop.

Another solution is to make the user accounts as Limited. This restricts them from making changes to menus and desktops. If you want to really fine tune the permissions, do some research on Policy Editor at microsoft.com.

HTH
Scott<>

P.S. I think you were too generous in rating Fred's answer. He knows very little about XP and should not have tried to answer this.

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 09/11/05 - IMAP in outlook

when would you need to enable IMAP in Outlook. I know SMTP sends messeages or is used to send to a server, right?

ScottGem answered on 09/12/05:

Jo and Fred explained what IMAP is, but I'm not sure if they answered your question. IMAP is just another mail protocol. Similar to POP3 as was mentioned but different. IMAP never really took off as a standard so there are very few mail services that use it. But if you have an e-m ail box on a service that uses IMAP, then you will need to enable it.

Its kinda like the competing IM services. If you want to IM a friend using Yahoo, then you need to use a Yahoo compatible IM client. You can IM a Yahoo user using AIM.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 09/08/05 - Dr. Watson tool

Is the purpose of Dr. Watson to capture error messages in software applications that it then sends to Microsoft.
How do you use this tool? Is it also advisable to use this tool if you start a system and it shuts down before you can really get going on it?

ScottGem answered on 09/08/05:

This is another example of where you can get info yourself if you just use the search engines. You will find the pages like this one:

http://www.computerhope.com/software/drwatson.htm

The thing about the logs Watson creates is that they are not readable by the average user. While Watson doesn't automatically send its info to Microsoft, it may be used to show what exactly is happening with an error.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 09/07/05 - encryptiong and emailing...

what feat can you use in outlook when wanting to send messages that cannot be changed?

encryption, file compression, antivirus or digital signatures. i would have thought compression and encryption would be the right answer is this so?

ScottGem answered on 09/08/05:

It depends on what you mean by changed. Its highly unlikely a message will be changed between sender and recipient. However, someone could forward the message and change it. Encryption won't prevent that.

If you are using an Exchange server, you may be able to force a No forward rule. This would be under Tools>Options>Security. Encryption will allow you require a password to decrypt, but once decrypted, it can still be edited and forward. Digital signatures just verify the sender, but don't prevent editng when forwarded.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 09/02/05 - Let me try again
Let me try again

this computer has had severial dialup IP installed on it. They come up and I have to let them dial, fail and then I can cancle. I do this until the good IP comes up. Step by step how can I remove the old IP programs without changing the one that works.

Thanks,

Geraldask

ScottGem answered on 09/02/05:

Ahh that's what I was waiting for to find out what you meant by dialers. Fred gave you the right answer for Win 9x. But since you didn't say (and I don't recall) what version of Windows I'll give you the answer for Win XP as well. Go to Start and My Network Places or Control Panel and Network Connections. You will see a list of Dial Up connections. Delete those you don't want.

If you want to keep them but not have to go through each one. Go to Tools>Internet Options. Under the Connections tab you can set a default connection and/or Remove those you don't want.

HTH
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 09/01/05 - OLKD files

Hi,

Sometimes when I open word docs from my Outlook and than make changes it wants to save in some folder called OLKD, what is this OLKD??

ScottGem answered on 09/02/05:

Outlook Data, Downloads? What is the full path to this folder?

I suspect its a folder outlook set up as the default to hold files that you you open directly from an e-mail. Whether you choose Open or Save the file still has to be downloaded to your hard drive before it can be opened. When you select Open, Outlook stores the file in a temp folder. The file is then deleted when you close it. It sounds like that's what this folder is.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Skyeee asked on 08/31/05 - Microsoft Windows Error Message

Hi. I keep getting the following Error message lately.
Microsoft Windows
The System has recovered from a serious error.A log of this error has created. Please tell microsoft about this problem. We have created an error report that you can send to help us improve Microsoft Windows. We will treat this report as confidential and anonnymous. To see what data this report contains click here.
Send error report Don't send.
No matter what I click on it keeps popping back up. I tried rebooting with no luck. Please help!!
I am using Windows XP with Service pk 1. Road runner. I have 512 memory. I clean my temp files and cookies and history and run spybot every day. I run a defrag once a month(which I just did). I run Norton antivirus 2005 every 3 days or so. Also, My computer keeps rebooting by itself. I will be in the middle of defragging or running Norton etc, and all of a sudden it shuts off and starts up again by itself. PLEASE HELP!! Thank You

ScottGem answered on 08/31/05:

First, That message indicates a problem, but wihtout knowing what caused the error its hard to help. I would boot to your XP CD and run the repair option. I would then try booting to Safe Mode to defrag.

After you have done that, upgrade ro SP2.

HTH
Scott<>

Skyeee rated this answer Excellent or Above Average Answer

Question/Answer
richturner asked on 08/31/05 - McAfee, SP2, and other headaches

Hi, Scott:

I've been going through computer hell lately. I'll try to keep this short, but you'll need background details.

Background: My Gateway computer died and has been sent back to Gateway for repairs, but that's not the issue. So that I could get back in business, I hooked up my wife's 4-year-old computer to the Internet (it had not been so connected). On the advice of a friend who works with computers, the first thing I did was to download all of Microsoft's updates. (Both computers are using XP Home.)

All went well until I installed MS Security Pack 2 and then McAfee antivirus. I may have made a serious goof in the installation somewhere because, after a series of error messages and numerous restarts, I got into a loop where the computer just kept rebooting and wouldn't stop. The only way out, as a last resort, was to reinstall XP from the disc in repair mode. That had me back in business. McAfee was running fine. I redid MS updates but not SP2.

Then I did a reinstall of SP2, being very careful that I let the installation run the distance. It took nearly three hours. When I did the restart after SP2 installation, everything seemed fine. I turned off the computer, but when I turned it back on an hour later, it took forever to start up.

When it did, my taskbar wasn't showing, and McAfee gave me this message: "An error occurred while initializing Active Shield [McAfee's root program]. Please close other applications and try restarting Active Shield." There were two other (duplicate) messages: "Register Class Objects failed. hres=0X800706BA. The RPC server is unavailable. Maximum retry attempts exceeeded." I tried restarting Active Shield but could not get it to run. Since I could not access the task bar, I had to shut down from Windows Task Manager. A restart got the same results. At first, I could not do a System Restore because I kept getting messages saying that System Restore "was not able to protect the computer."

Finally, when I somehow got a taskbar and was able to run system restore, I did a System Restore to the point before installing SP2. Note that McAfee had been installed before this, so this restore should not have affected it. But it did. After system restore, I got a message that saying that "some components of McAfee are missing. Please install. I tried various methods of uninstalling and reinstalling McAfee to no avail. I finally gave up on that and downloaded a free 15-day trial of Norton (which detected no viruses when I ran a scan).

Finally, here are my questions:
1. Do you know of any conflicts between McAfee and SP2?
2. How do I remove all vestiges of McAfee? I've done all the uninstalls I can in control panel (as McAfee recommends), but some McAfee files remain. I've used MSCONFIG to stop some McAfee things from trying to launch on startup (they still do), but how do I get rid of them for good?
3. I really think I should have SP2, but how can I safely install it without getting into another mess? (I fear that it might have the same effect on Norton).
4. Do you think I should try McAfee again or just convert the Norton free trial to a paid subscription?
5. After I get my computer back from Gateway (I expect that it will be wiped), how can I safely put McAfee (I have the disc) and SP2 on it?

I know this is a lot, and I would appreciate any part of it that you can answer.

Rich

ScottGem answered on 08/31/05:

1. I believe it is advisable to update all A/V utilities before installing SP2 (I just did the SP2 upgrade on my dautghter's laptop and it took close to 4 hours.) There were changes in SP2 that affect A/V programs.

2. You may need to clean out the Registry manually. Did you check on McAfee's site for unisntall intructions and/or utilities?

3. Just make sure your A/V is certified for SP2.

4. Personally I do NOT like Norton A/V. I'm not to high on McAfee either. The one I use is E-Trust Armor (from Computers Associates). This caused no problems on my daughter's machine.

5. See point 3. Check McAfee's site to make sure you have an SP2 compatible version or get a new SP2 compatible A/V.

Scott<>

richturner rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 08/30/05 - Upgrading

I want to make my computer faster:

I have 760MB of Ram, can I make this go up more and what would be good to go to next 1GB??
I'm running 2.19GHZ and have a Celeron CPU at 2.20GHZ.
I also have 2 now full 40GB drives, if I upgrade can the informatoin be transferred over as I think my HP drive does not have any more slots left in it?

ScottGem answered on 08/31/05:

You left out a key piece of info, the version of Windows. If you are running Win XP, then going up to 1G may help a bit. if you are running Win 9x then you already have more RAM then you can use.

A Celeron is a slower chip, but its unlikely you can upgrade the chip by much. You need to check the motherboard documentation to determine how much RAM you can add and what processors are supported.

If your drives are very full, then replacing one might help. Its the first thing I would try based on what you have told us. Yes you can transfer everything. Most new drives come with software that will allow you to clone an existing drive onto the new one. You would connect up the new drive to open channel (you might have to disconnect something (one of your CD/DVD drives?) and run the software to make an exact copy. You can then replace the old drive.

You might also consider an external USB drive.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 08/30/05 - Email issue

Hi my friend uses Outlook or webmail to send me emails. I use Outlook and today he was sending me some emails that never came through. I have recieved emails and been able to send to other contacts.

I know he has sent me emails before, what could be the problem, like some settings on his computer Outlook are wrong or problems with ISP.

Anyone got ideas on this??

ScottGem answered on 08/31/05:

No clue. Did he get any indication on his end that they didn't go through? The only possibility I can think of is your ISP's spam filter rejected them.

Scott<>

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Question/Answer
Raging asked on 08/29/05 - how to re-obtain yahoo password.

i cannot for the life of me remember how to get the yahoo password.

Any help, majorly appreciated. Thank you.

R.

ScottGem answered on 08/30/05:

Fred gave you the correct instructions for attempting to retrieve your Yahoo password. However, if you can't prove to them that you are the account holder, then you will be locked out. You'll have to create a new account.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 08/29/05 - 2 hdrives - 2 os's

my primary master hdrive is xp home, it came with the pc. i installed linspire on another hdrive and set it as primary slave. bios finds all the drives: cdrom, dvd, and the 2 hdrives. it boots to xp and doesn't show the other hdrive in the my computer dialog box with linspire.
why and how can i get it setup so i'll have a choice to which hdrive i want to open at boot up?
thanks, Jim

ScottGem answered on 08/30/05:

I would take a look at System Commander (www.v-com.com). Its generally considered the top multi-boot manager on the market.

Most PCs have 2 IDE channels that can each support 2 IDE devices for a total of 4. One channel is primary, the other secondary. Each channel has a master and a slave. So it sounds like your second drive is set as the slave on the primary channel.

I'm not sure where you are looking that you don't see the other drive. I don't know what file system Linspire uses, but that could be why its not seen to Win XP.

The selection for OS comes during the POST. You need something that is read during the POST to offer you a choice. That's where System Commander comes in.

HTH
Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 08/27/05 - A desktop that was running my Win XP Pro has died.

I have a laptop that has Win ME on it but I would like to put both operating system on the C: drive. The lap has what it takes to run XP Pro but can I do double operating systems without reformat.

Thanks this is a BIG step and I want to be sure the information is correct!!


Big Thanks,

Geraldask

ScottGem answered on 08/27/05:

I'm going to agree with VG about replacing Win ME. ME, by most accounts is the worst version of Windows ever released, XP the best.

But, if you want to dual boot, I would NOT recommend putting them both on the same partition. I would higly recommend that XP go on its own partition and that partition be an NTFS partition.

HTH
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 08/27/05 - In Windows ME I get a network Log On Screen

I never use it and just press cancel and goto desktop. HOW can I remove this step so I casn just go to my dsktop.

Thanks a million$$

Geraldask

ScottGem answered on 08/27/05:

Not sure if this will work for ME, but it works for other Win 9x versions. First go to Control Panel and under Users, delete all user accounts. Next, Do a search for all PWL files and delete all you find. Finally, go to Network Neighborhood and under the Properties set the Network client to Windows logon or none.

HTH
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 08/22/05 - Puzzling question

From my understanding if you on a personal home standard ISP provider computer delete an email from deleted items it is gone for good.

But if in a large corporation (running on networks and the rest of it) this occurs, is there a way to recover the deleted item that is totally gone from there?

ScottGem answered on 08/23/05:

The fact of the matter is it depends. It depends on what e-mail system the corporation is using. It depends on how the system is setup. It depends on how it is deleted.

With both Lotus Notes, for example, if you delete an e-mail while online that e-mail is gone from both your local PC and your local server. It might be recoverable from a replica if the admin acts fast enough. It might also be on a tape backup depedning on timing.

With Exchange, I believe that deleted notes are deleted from the server mailbox but stored in a local deleted folder until purged from there. I don't believe the admins have the ability to recover it from the server, but it may exist on a backup tape.

There are other systems like Novell's Groupwise or simply using POP3 standards on the LAN. So there is no definitive answer without knowing the specifics.

HTH
Scott<>

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Question/Answer
Raging asked on 08/22/05 - Shutting down a server in command prompt

O.K. can I ask someone if they know what the command is that you type in the prompt to shut down a server?

Regards,
R.

ScottGem answered on 08/23/05:

That, of course, depends on the server. What type of server, what OS is on the server. What you mean by shutdown. Shutting down a WEB server is different from shutting down a file server.

Computing can be a very specific discipline. You need to be precise in your descriptions.

Scott<>

Raging rated this answer Above Average Answer

Question/Answer
Raging asked on 08/22/05 - understanding a .pst file

is the purpose of a .pst file to serve as a storage for users who do not have microsoft exchange server on their computer??

ScottGem answered on 08/23/05:

A PST file is all of your Outlook information in ONE file. It contains all your personal folders, calendar, contacts etc. Unlike Outlook Express's DBX files which contain a single mail folder. You can have multiple PSTs, for example an Archive file.

Every Outlook user has a local PST, where they have an Exchange server or not.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
diogenes asked on 08/22/05 - MS Home publishing acting up

My MS home Publishing Spell check is on the fritz. Missing a file -- Ok - who took it? Smile... I need it back -- Thank you

ScottGem answered on 08/22/05:

Just reinstall the software. If the file was accidentally deleted, reinstalling will put it back.

HTH
Scott<>

Question/Answer
frankiee asked on 08/20/05 - Temperary internet file size and saving offline

I have been saving favorites off line so that I have info in my computer when I go on ship for 3.5 months.
I discovered as I save more that info that I saved ealier was not there anymore in off line mode.
I went to the temperary internet files and I had it turned it down to 80 Meg
I turned it up now. Will I now be able to save more of the info I want without it erasing?
Thanks

ScottGem answered on 08/20/05:

I'm not sure I follow what you are doing here. Your Temp Internet Files has little to do with your favorites. Its simply a cache folder where IE stores recently visited pages so they can be retrieved more quickly when you hit the back button.

If you export your favorites, and use the same filename, it will overwrite the previous export. Favorties are normally saved on your PC in your Favorites folder.

Can you elaborate more on what you are trying to do?

Scott<>

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Question/Answer
Raging asked on 08/19/05 - Email question in Outlook

I have an ISP that is “Woosh”

I would like to change the email from “abc.def@woosh.co.nz” to my yahoo email address, is this possible, the version I want to do this in is not Oultook Express but just Outlook.

Can someone please tell me how?


Thank you.

ScottGem answered on 08/19/05:

Doesn't work that way. You can cancel an e-mail address and open another. You can use Outlook to poll multiple e-mail addresses. You cen set up Yahoo to retrieve mail from up to 3 POP3 mailboxes for free. You might be able to have woosh automatically forward your mail to your Yahoo address. Those are your possibilities.

To use Outlook to poll multiple e-mail addresses, go to Tools>Accounts and follow the wizard to create a new account. However, you won't be able to get your Yahoo mail in Oulook unless you pay extra for POP3 access to Yahoo.

If you want to poll other POP3 accounts from Yahoo, go to Mail Options>Mail Accounts. If you want to pay for POP3 access to your Yahoo mailbox, use the Mail Upgrades option.

If you want to see if you can forward your woosh mail automatically to Yahoo, you will need to ask them if they offer the service.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
frankiee asked on 08/18/05 - Can computer modem be used for recording telephone calls

Can computer modem be used for recording telephone calls?
If not.
Could I buy a certain modem that would allow me to do that?
Right now I think I have a coexelant v-90 speaker ..............
Thanks

ScottGem answered on 08/18/05:

Yes there are voice capable modems that allow you to use them as a regular phone. Such modems usually come with software to allow them to act as an answering machine and to make & answer calls.

Do a search on Voice modems for more info on this. You would want to make sure the included software can do all that you want. Of course it would only be able to record calls made or answered thru the modem.

HTH
Scott<>

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Question/Answer
Raging asked on 08/17/05 - DOS

How do you shut down a computer using DOS, what command do you type in there?

ScottGem answered on 08/17/05:

Doesn't work that way. With a DOS based machine you just press the power button. it wasn't until later versions of Windows, that the ability to automatically power off when you shut down Windows came into being.

DOS has no ability to do this.

HTH
Scott<>

Raging rated this answer Above Average Answer

Question/Answer
Raging asked on 08/14/05 - using outlook 03

i am using email software outlook 2003 and everytime i go to type something in the to field like say a letter "r" it brings up the email address i hate this automatic rembmering.

What can I do to clear it??

ScottGem answered on 08/15/05:

It appears that Fred doesn't know the difference between Outlook 2003 and Outlook Express. Since his instructions don't work for Outlook 03 I assume they were OE. He did have the right idea though, just the wrong program.

The correct path is Tools>Options, Select Preferences tab, then Press E-Mail Options button. Then press Advanced E-mail Options button At the bottom, uncheck The "Suggest names while completing To, Cc and Bcc fields".

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
kkemper asked on 08/12/05 - sound card

how do I decide where the sound card goes in
a server--by dell. I had one installed and
one trouble shooting program says it is there
and another says it is not.

I don't hear anything and I want to

ScottGem answered on 08/13/05:

The soundcard has jacks for speakers.

Scott<>

kkemper rated this answer Above Average Answer

Question/Answer
kkemper asked on 08/12/05 - sound card

how do I decide where the sound card goes in
a server--by dell. I had one installed and
one trouble shooting program says it is there
and another says it is not.

I don't hear anything and I want to

ScottGem answered on 08/12/05:

It shouldn't matter what slot its in, though why you would need a sound card in a server is another question.

If it doesn't work in one slot, try it in a diferent one.

HTH
Scott<>

kkemper rated this answer Average Answer

Question/Answer
superqaz asked on 08/12/05 - mp9 volume

i haVE ALWAY FOUIND THERES NOT ENOUGH VOLUME IN MEDIA PLAYER 9,ESPECIALLY PLAYING RADIO STREAMS. HAVE CHECKED ALL CONTROLS AND SPEAKERS.
BETTER VOLUME IS HAD FROM OTHER PLAYERS.

THANKS MARK

ScottGem answered on 08/12/05:

Generally, you have a volume control on your speakers and a volume control on your sound card. If both are cranked up high and the volume of the media you are trying to play is still too low it is probably the media. Especially if other media plays OK.

HTH
Scott<>

superqaz rated this answer Excellent or Above Average Answer

Question/Answer
superqaz asked on 08/12/05 - RETRICTIONS in effect on this computer see administrater

hi

i cant delete history or use any options in the menue in IE browser due to error msg: RETRICTIONS in effect on this pc see administrater

i am the administrater
useing xp pro

thanks mark

ScottGem answered on 08/12/05:

Are you sure the user account you are using has admin powers?

Scott<>

superqaz rated this answer Above Average Answer

Question/Answer
Geraldask asked on 08/11/05 - There is a web page that may contain a spreadsheet

Is there a way to copy then paste into excel so that I can keep the format so the sheet on my hard drive will work... Or at least a way I could download it in a format so I could see the formulas. I have it in word so I sure the author would not mind because he did nothing to protect it in anyway and that's easy to do. It's not complacated but I need it for someone quick..

thanks as always,

Geraldask

ScottGem answered on 08/11/05:

If its laid out in a table, you may be able to copy and paste into Excel. If you have it in Word, you should be able to copy and paste the table into Excel. You will probably lose some formatting either way. But it should preserve the the contents of the cells.

There are also two ways to try the paste. You can try just selecting the top left cell or you might need to highlight a matching grid. For example if the WEB page is a 4x6 grid, then you would want to highlight 4 columns by 6 rows before pasting.

HTH
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
gregory15 asked on 08/10/05 - Administrator in Windows XP

I run Windows XP and am trying to use a CD-RW disc as a back up.I have put the files I want to back up on the disk but I am unable to update them as Windows tell me I am not allowed to do this and I have to ask the Administraor permission.How do I do this.I use Nero 6

ScottGem answered on 08/10/05:

Did you format the CD/RW before writing to it? To use a CD/RW as a rewriteable, you need to format it first. I'm not that familiar with Nero so I'm not sure exactly how to do it with Nero. Check the Help screens for CD/RW.

HTH
Scott<>

gregory15 rated this answer Above Average Answer

Question/Answer
kaf5731 asked on 07/31/05 - Deleting Files

I must send my laptop out for service. Is there a way to "clean" files better than simply deleting them?

ScottGem answered on 07/31/05:

There are "wipe" utilities that will do the job. Try tucows.com or download.com and search for WIPE.

HTH
Scott<>

Question/Answer
gtoman asked on 07/22/05 - new email account problems

we have XP Home edition. my wife tried to set up her new email accounts in both Incredimail and Microsoft Outlook. she went thru setup in both programs. she typed her new user name and password into the boxes and did the whole setup proceedure in each program and the"Congradulations! message comes up in Incredimail, "your new account is setup!" and when she trys to check for new mail the same error message pops up in either of them:
Server Details -ERR box locked
why does this msg appear in both programs and how can it be fixed so she can use either one or even just one of the 2 programs?
Thanks,Jim

ScottGem answered on 07/23/05:

That's a new message on me. Have you checked with your mail provider? Sounds like they may not have completed the setup of the new boxes.

HTH
Scott<>

Question/Answer
Skyeee asked on 07/22/05 - CD ROM DRIVE NOT RECOGNIZING CDs

My Cd Rom Drive is not recognizing my cds. Nothing runs on AUTORUN any more.You have to go to MY COMP, and double clik the D Drive. And if I try to copy a CD it says please insert disk into cd drive even tho there is a disk in there. This problem just started recently. Please help. I am using Win XP and I have a HP. thanks.

ScottGem answered on 07/23/05:

When you manually open the D Drive can you run a CD? If not, then there are a couple of possibilities. Assuming the drive came witht he PC, I would go into Device Manager and check for listed problems. If nothing is listed, try removing the drive and then rebooting and let Windows redetect it.

HTH
Scott<>

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Question/Answer
TEENAS asked on 07/14/05 - SOFTWARE CATEGORIES

What two categories would a user require on there system for optimal performance and useage of a scanner?

Teenas

ScottGem answered on 07/15/05:

Since most scanners are now USB a USB 2.0 port would be one thing. The other would be at least 512M of RAM to more quickly process the scan.

I would also suggest a Windows XP installation to provide the best performance.

There are other factors that depend on what you are scanning and wat you will do with the scanned image after the scan.

HTH
Scott<>

Question/Answer
Skyeee asked on 07/13/05 - Files from cd to my pictures

Hi! I just did a complete system recovery on my comp. before I did it, I put all my sig tags on cds. How do I put them back on my comp in (My Pictures)from the CD?? Thank You.

ScottGem answered on 07/13/05:

Just copy them the way you would copy any files.

HTH
Scott<>

Skyeee rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 07/11/05 - ZipGenius

I've heard of this to be a very good zip-unzip FREE program.It specifies it's use is for Windows Explorer. Will it also work with Firefox which is my default browser. If not, what other zip-unzip program would you recommend for Firefox, preferrably a FREE one.
thanks,Jim

ScottGem answered on 07/11/05:

I've not heard of ZipGenius but when it says Windows Explorer it doesn't mean Internet Explorer. What it means is that it allows you to view open and unzip ZIP files from within Windows Explorer. ZIP utilities don't really work with a browser. You really shouldn't open files thru the browser but save them to your hard drive then open them.

If you are using XP it has built in support for ZIP files.

HTH
Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
richturner asked on 07/10/05 - Explorer launches automatically

Scott:

Just today, I've had a problem with IE 6. When I boot up my computer (either a restart or a fresh start), I get my desktop for a couple of seconds and then Explorer launches itself automatically. I'm on cable, so I'm always connected, but I have no idea why Explorer has suddenly decided to do this. All I have to do is close it, but I don't understand why it's launching on start-up. I checked the start-up folder, and IE isn't in there. Any idea why it's launching itself? -- Rich

ScottGem answered on 07/11/05:

Hi Rich,

Most likely something is trying to go to a web site on startup. Have you run a spyware check?

HTH
Scott<>

richturner rated this answer Excellent or Above Average Answer

Question/Answer
Richelle asked on 07/10/05 - Transferring files

What is the quickest way to transfer my favorite folder from my PC to my
Laptop.

Best regards

Richard

ScottGem answered on 07/10/05:

Depends on how the laptop is connected to the PC. And how big your favorite folder is.

If there is no connection, probably burning to CD is the easiest. Next would be using a "flash" memory drive. Then a file transfer cable.

HTH
Scott<>

Richelle rated this answer Above Average Answer

Question/Answer
Ggillcom asked on 07/01/05 - problem with boot-up.

When I start my computer there is no beep and the monitor does not go on until I hit the reset switch. That only happens if I leave the computer off for more than 5 min. Otherwise it will boot up normally.

Jerry

ScottGem answered on 07/01/05:

Sounds like its going into hibernation. Check the Power Settings.

Ggillcom rated this answer Excellent or Above Average Answer

Question/Answer
gregory15 asked on 06/29/05 - Shutting down Windows

I am having trouble shutting down my computer.It can take three attempts to do this.I get the screen when it should show it is now safe to turn off your computer but nothing happens and I have to reboot and keep trying until it shuts down(usually on the third attempt).Anyone have any ideas how to solve this problem

ScottGem answered on 06/30/05:

Would help if you mention what version of Windows. That's a key piece of info for any help request.

Windows has had a history of shutdown problems. It sounds like Windows is shuttiong down OK, but its just not turning the power off on the PC. When you get the Safe To turn off message it means Windows has shut down and you can power off the PC. Instead of rebooting, just hit the power switch.

This is more a hardware issue and your best bet is to contact your system manufacturer.

You can go to support.microsoft.com and search on Shutdown problems to find some troubleshooting tips.

HTH
Scott<>

Question/Answer
gtoman asked on 06/28/05 - Lexmark 5200 series printer

I'm running XP Home on the base station pc and also on a wireless laptop. I use a Linksys wireless router and i'm on high speed cable thru Comcast. The printer worked fine for a couple of months. yesterday i tried to print something and i got this error message:"Operation could not be completed. The print spooler service is not running."
i deleted the printer from device manager to do a reinstall and when i clicked on install i get the same error msg. Another error msg i saw said : "The RPC server is unavailable."
another thing: after i have the cd with the drivers in the drive a dialog box says :"Spooler service is not started. Do you want the spooler service started now?"
i click Yes and the dialog box disappears and nothing happens. could it be corrupt drivers? If so, why did it work fine for awhile with installation drivers that came with it then stop working?
anyone know whats wrong and how to fix it?
thanks, Jim

ScottGem answered on 06/28/05:

Did you try checking those error messages at support.microsoft.com. That might help you troubleshoot. You might also check for updated drivers from Lexmark.


Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 06/26/05 - Software development process

"Scottgem" please do not answer as you will just belittle the question.

Now for the rest of the AMAZING team, can someone explain to me:

The software development process and how it fits into the business approach and goals of an orgnisation (can be an example).

Would really appreciate it.

Thank you.

ScottGem answered on 06/27/05:

Please do not presume to tell me what I can and can't answer. As I've said before, I will answer questions as much for browsers who might also be interested in the answer as for the asker. In your case, more so.

However, the answer, in this case varies from organization to organization and from application to application. So there is no one answer.

I've worked on applications where I was the sole developer and the application would be in use by a single person or small workgroup. In such cases the software development process is much more self contained.

I've also worked on applications that were to be used enterprisewide, developed by a team of designers and had an impact on many processes used by an organization. Such apps required a much different approach.

What I suggest you do (as I have done in the past) is search the WEB on Software Development Life Cycle. Also known as SDLC, you should find many articles that describe the process in general and gove examples.

Scott<>

Curlyben rated this answer Excellent or Above Average Answer
Raging rated this answer Bad/Wrong Answer

Question/Answer
Raging asked on 06/22/05 - what is a good way to answer this question at interviews

How do you deal with a co-worker who doesn't get along with you??

ScottGem answered on 06/22/05:

There is an Interviewing category here on Answerway

Interviewing

I suggest you ask there.

One of the things employers look for are people who can do research. People who can find out answers for themselves by reading documentation, searching reference material and reasoning out answers from such info and their own experiences.

Frankly, I would be very disinclined to hire you based on your activities here because you seem to be unable or too lazy to do your own work. This is meant to be constructive criticism to help you in the future.

Scott<>

Raging rated this answer Bad/Wrong Answer

Question/Answer
Geraldask asked on 06/22/05 - Can someone who uses Hibernate tell me......

If when they return to windows to they have to stop and fill in a log in screen. I have used a utility from Freshview and I don't know if that's the problem or does windows XP do it and if it does can you change that setting???

Appreciate the help.

Geraldask

ScottGem answered on 06/22/05:

On my office laptop I get the Windows Logon when I unhibernate. On my Home PC, which does have three users, I get the Welcome screen.

HTH
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
Richelle asked on 06/21/05 - Video Learn

where can i find a video on printer repairs.
It will help in self repair.

Regards

Richard

ScottGem answered on 06/22/05:

Frankly, I doubt if its worth it. It would depend on the printer, but most likely, replacement is cheaper.

I doubt if you will find any video since printers are too different. In addition, manufacturers would not release such info to the general public. If they had such videos they would be used for training of technicians.

Good Luck
Scott<>

Question/Answer
Geraldask asked on 06/16/05 - I need to reformat.....
I need to reformat........

and install everything on my system to really fix everything I need fixing but I need a short term fix for a problem I have. When I go to start / all programs/ not everything is there. I have short cuts I have moved to file folders which load thangs OK. I can also go the win explorer or find and get to the programs but I can't quit remember how to get program files back into all programs. Thanks you guys and girls...........


Geraldask

ScottGem answered on 06/16/05:

if you want to reformat, make sure you have all your drivers and software install files before you do.

If you just want to add icons to your Programs list, you can do that by right clicking on Start, selecting Open, then Open the Programs folder. Once there you can add folders and shortcuts.

HTH
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 06/11/05 - report writing tools.

hi what tools / software can be used to write excpetional reports in?

ScottGem answered on 06/11/05:

Crystal Reports is usually considered the top of the line report writer.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 06/06/05 - What are sites...
What are other on-line sites....

like answerway.com I can get answers and answer questions...

Geraldask

ScottGem answered on 06/06/05:

Other sites I participate on are askmehelpdesk.com, pointask.com, allexperts.com and UtterAccess.com. The latter is mostly for MSAccess and other Office apps.

Of all that I participate on, I prefer Answerway for structure. While there are some issues with the followup system, Answerway has the best structure. Askmehelpdesk is not bad, its threaded system does good followup, but there is no way to rate answers other then by comment. Pointask has by far the worst followup setup which makes it very difficult if the question requires more info. And their rating system is a joke. Allexperts is mostly one on one so you really need to trust the people you are asking help for.

HTH
Scott<>

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Question/Answer
Geraldask asked on 05/30/05 - My hard drive light

The assess light blinks mose all the time. My speed is super.. I am running spybot,adware,microsoft anti bata blocker. Task manager has 30 process running. xp pro 800 fbs 2.4 p4 overclocked 20% 1 gh memory.

Any and all ideas THANKS!!

Geraldask

ScottGem answered on 05/30/05:

There are several things that may cause the hard drive light to flicker. Your antivirus is one. The MS anti spyware will also do it since it's real time protection. I wouldn't worry about it is nothing else is wrong.

HTH
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 05/26/05 - HELP!SPYWARE BLASTER ICON IS NOT APPEARING ON DESKTOP..?!

I just installed the free Spyware Blaster and followed the directions and ticked off the place that asks about having the icon on my desktop......BUT I CANNOT LOCATE IT!? WHY? ANYONE HAVE ANY SUGGESTIONS? THANKS!

ScottGem answered on 05/26/05:

Not all programs install a desktop icon. Did you look under Programs?

HTH
Scott<>

violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 05/26/05 - HELP!! THIS WINDOW CONTINUOSLY POPS UP!

CAN ANYONE HELP ME WITH THIS PROBLEM?? This window continuously pops up in the centre of my screen, when I turn on the PC, when I am on the internet, when I write an email, etc. I continuously close it and it keeps on opening again. This is the description: at the top it says EXPLORER. On the left is a red circle with a white X inside. And it says: This program has performed an illegal operation and will be shut down. If the problem persists contact the program vendor.
On the right side are two options, a square that says CLOSE or another square that says DETAILS. If I click on Details it says: Explorer caused an exception
6d007fH in module WEBCHECK.DLL at 015f:78b 32599.
Registers: EAX=0080fdbc.......(and more etc.etc.)
Bytes at CS:EIP: 8b 5d .......( " " " " )
Stack dump: ....................... " " "
CAN ANYONE GIVE ME ANY ADVICE OR EASY INSTRUCTIONS OR SUGGESTIONS OR OPINIONS ON WHAT I MYSELF MIGHT BE ABLE TO DO? (At the moment I am unable to have it repaired professionally, so I thought I might try via this site)THANKS!

ScottGem answered on 05/26/05:

Sounds like you may have the MyDoom virus. Check out this site:

http://www.neuber.com/taskmanager/process/webcheck.dll.html

Microsoft has a tool for fixing this. Its part of your Updates.

HTH
Scott<>

violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
Prakash asked on 05/23/05 - usb mp3 pen drive

desr sir
i have a usb mp3 pen drive with 128 mb flash memery, now the pendrive

works okay, i use it like any other hardsisk , create folders and subfolders,i

am worrired about the mp3 player , i mean if i copy my data and songs into

the pendrive mp3 player at the same time will the mp3 player recognize the

songs and skip the data folders

actually , i got the mp3 usb player and it stopped working but i stopped

working when i made folders, the songs had been transffered to the player as

data, but the inbujilt mp3 player could not find the files .. it said " no files:

when actually the songs were transferred

well i called the shop and ad they areonly distirbutors they replaced it witha

new one which will get today but they have no knowledge can you help me?

also can you tell me how to edit mp3 songs ... assuming have the songs

stored on my player i plug it in my pc and it shows a removable drive can i

just add files and delete files ? in the computer and will the same changes

take place in the pendrive mp3 plater

i'm asking so many questions coz my usb mp3 player malfunctioned within 3

transfers of data and songs , i'm getting a replacemtn today and dont want to

screw up all over again

to summarise can i store mp3 and data in the same pendrive and will the

inbuilt playe recognize songs and skip the data, it did not happpen in my

piece

thanks
pm

ScottGem answered on 05/24/05:

Theorectically yes. MP3 files are just data files after all. But I did purchase a MP3 player that I never got to work right. You need to read the manual and/or contact the manufacturer of the unit (not the seller) and get specific instructions on how to use it.

HTH
Scott<>

Prakash rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 05/22/05 - software testing tools

can anyone shed light on what software testing tools are used in the IT industry today & also explain to me the role of:

-entry software tester
-intermediate software tester &
-senior software tester.

cheers,
rag.

ScottGem answered on 05/23/05:

It depends on software being tested and the testing methodology. This is one of the reasons why I felt you were not yet qualified for a position like this. A software tester needs to be methodical and detailed. They may need to followup and research the problems they encounter. They do NOT expect others to do their research for them. If you want to find out what software testing tools are on the market, then just plug software testing tools into your favorite search engine and do the research!

As to what constitutes an entry-level as opposed to intermediate as opposed to senior. That would depend on the organization. Each organization will have its own definitions. I would suspect that an entry level tester is given testing scripts to follow to make sure features work as planned. As you go up to intermiediate and senior the type of testing may get more involved as well as the research necessary to resolve any errors found.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 05/19/05 - software testing coverin letter

hi,

i have been presented with an opportunity to get a very basic entry level softwrae testing position...

i was just wondering if anyone had any pointers on how you market your covering letter for software testing positions at entry level.

any pointers would be great along with examples of websites that demonstrate what entails a good software testing covering letter.


thank you,
rag.

ScottGem answered on 05/20/05:

I doubt very seriously if you would find an example so specific.

Since this is an entry level position, they, presumably, aren't expecting much in experience. So the key is to promote skills you have that match their requirements. Most importantly would be throughness and attention to detail. Look back over the job description and try to provide examples in your past that illustrate a match for the requirements.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 05/19/05 - Linksys range expander problems

My wireless router is a WRT54G and I have a WRE54G range expander. I have my Toshiba wireless laptop downstairs and the signal strength was 54Mbps for a long time but it recently went down to 11Mbps. I got the range expander and went thru the setup but during setup i got error messages. I was setting up the laptop downstairs with the CD in it and everything went good until i got a message: "Error-WRE54G cannot associate with his AP in Repeater Mode."
Then i went to the base station, put the CD in it and during setup a message says "Cannot Detect Wireless Card". I want to get the wireless speed back up to 54Mbps in the laptop.
Any help will be appreciated.
Thanks, Jim

ScottGem answered on 05/20/05:

I would really suggest calling Linksys tech support on this. They have 24/7 toll free support that has been excellent every time I've used it.

HTH
Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
maranel asked on 05/15/05 - BATTERY

SCOTT
ITRIED THE CMOS PIN I TOOK IT OUT FOR A SHORT WHILE AND PUT IT BACK BUT NOTHING HAPPENED I HAD TROUBLE TAKING THE BATTERY OUT SO I LIFTED IT UP THAT LOOKS DICONNECTED TO ME I WILL LET IT STAY 24 HOURS LIKE THAT COMPAQ PRESERIO CDS 520 MONITOR ISBUILT INTO THE COMPUTER VERY NEAT LOOKING DONT THINK THERE ISNO DOCUMENTATION

ScottGem answered on 05/16/05:

There has to be documentation on HP's website somewhere.

Scott<>

maranel rated this answer Excellent or Above Average Answer

Question/Answer
maranel asked on 05/15/05 - POWER ON

SCOTT
I HAVE THIS COMPUTER THAT I PICKEDUP IN THE TRASH WHERE IT SAYS POWER ON PASSWORD WHEN I TURN IT ON
DOES THAT MEAN I NEED A NEW MOTHERBOARD BECAUSE WHO WOULD KNOW THE PASSWORD

ScottGem answered on 05/15/05:

You need to find the motherboard brand and model. Then you can check the mfg's web site for how to reset the CMOS. Usually its either via a jumper on the motherboard or pulling the battery for up to 24 hours.

HTH
Scott<>

maranel rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 05/14/05 - ms word lost short cut.

I try to go to MS word on my computer but get missing saying missing short cut error: ‘windows is searching for winword.exe to locate the file yourself click browse”

ScottGem answered on 05/14/05:

Delete and recreate the shortcut. If you don't know how, lookup creating shortcuts in Windows Help.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 05/12/05 - backing up & exporting pst files from outlook

Can some one please explain to me how to back up and export pst file from outlook 2003 (& express).

Thank you,
Rag.

ScottGem answered on 05/13/05:

File>Export.

Any backup program can backup the PST file that Outlook uses. For OE you need to back up your DBX files.

HTH
Scott<>

Raging rated this answer Above Average Answer

Question/Answer
Raging asked on 05/12/05 - Smiley faces in outlook

In MS outlook 2003.

How do you get the smiley faces inserted in an email.

I tried doing this via auto-correct but this wouldn't work, is there another way or any settings that need to be configured.

Thank you,
Rag.

ScottGem answered on 05/13/05:

To insert a graphical smiley face you need to insert a graphics file or a link to an online file into your e-mail. That means the e-mail has to support HTML and/or embedded graphics.

Or you can use a symbol font, but the recipient would need the same font.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Prakash asked on 05/12/05 - mozilla

hi i have recently moved up to firefox , while the browser os good, i'm worried about the frequent updates they come out with , last week it was 1.0.3 now its 1.0.4

thats an average f one update a month , i'm not worried about my harddisk space but i am worried about my windows registry getting clogged up with so much of software beng added and deleted

well i wanted to ask that suppose i am updating from 1.03 to 1.0.04 version will it download the entire version or just the new things

i also use zone alarm , free version and norton antivirus
i fear that will so much software upgrading my computer will slow down and crash , i have 40 gb harddisk but i am worried about windows registry

ScottGem answered on 05/12/05:

Downloading updates or patches to a program is not going to affect you much. Generally the patches are small since they only include patched code.

There might not be any registry changes at all.

HTH
Scott<>

Prakash rated this answer Excellent or Above Average Answer

Question/Answer
anilkck asked on 05/12/05 - DATA ENTRY IN MS EXCEL

Hi there,
How can I use MS Excel for Catalogue making? I have more than 1000 products with different description, prices and code numbers. The catalogues to be made as per customers' enquiry. When I insert an image of a particular product in the Excel Sheet, I want to get all other datas (description, prices, code numbers, etc.) along with the picture.

Please help me by giving correct answer.

Anil

ScottGem answered on 05/12/05:

Excel is not the best choice for this. You CAN do it but it would be very cumbersome. And would probasbly require a significant amount of VBA coding to get done.

Microsoft Access would be a much better choice.

HTH
Scott<>

anilkck rated this answer Excellent or Above Average Answer

Question/Answer
Prakash asked on 05/12/05 - event managing software

dear sir
i am looking for an an offline , event managing software which will remind of of appointments and store phone numbers etc ,but i have a condition , i should be able to save the software and the numbers and events stored within into a 1.44 mb floppy sisk , so that i can view phone numbers anywhere

i found a software MT ORGANISER on downloads.com and its excellent , it stores everything and it is 300 kb, but i cannot trasfer my contacts to a floppy
can you help me find such a software

thanks
prakash

ScottGem answered on 05/12/05:

Frankly, I would suggest getting a low end Palm Zire. I think you can get the Zire 21 for around $100. Like all PDAs, the Zire has calendar, contact and Todo list management. You get a desktop app as well so you can enter info on either the desktop or the PDA and keep them synchronized.

This way you can carry all your contacts and calendar with you. You would NOT need to find a PC that uses floppies (increasingly difficult to find) to read your info.

Plus a PDA can do more then just the above.

HTH
Scott<>

Prakash rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 05/10/05 - Laptop

What is the better brand laptop to go with HP or Acer?
Also what are good reliable laptop brands..etc?

ScottGem answered on 05/11/05:

In my opinion (and those of others) IBM Thinkpads are the best laptops. However, HP has some very nice models, especially for the non business user. Acer comes under the radar when it comes to laptops. I would count Dell and Sony a small step behind HP.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 05/09/05 - The new Windows

I am looking for useful articles on features the new Windows Microsoft are working on will have.

Regards,
R.

ScottGem answered on 05/10/05:

Do a WEB search on Windows Longhorn. That should get you information.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 05/07/05 - vga64k stop error

In trying to install new XP Pro on Dell OptiPlex CX110. It goes thru all the correct proceedures untill the end where I get Buul Screen with a vga64k memory dump error. It also says something about a device error running in a loop and the system is shut down to keep the hardware from getting damaged. I sorry I don't have computer in front of me but that the jets of the information. I have searched but all I find are things that will fix a computer that is running. I knoew it's not much but mabey someone can help..

geraldask

ScottGem answered on 05/07/05:

Sounds like the video board is incompatible with XP Pro. I would make sure the video adapter is supported. If it is , then download the drivers and set the video to SVGA. Then try the install, if it goes thru, install the new drivers.

HTH
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
frankiee asked on 05/06/05 - Can't see some pages

JavaScript? [Q:3.9]

That error message shows up and I can not see some things on my computer.
What do I need and where do I got to go
Hi
Thanks

ScottGem answered on 05/07/05:

Frankiee,

You should have indicated whether this happened at one site or several. If it only happens at one site, it is more likely the site, not you. I assumed it happened at multiple sites which is why I didn't answer immediately. Had you mentioned that it was happening at Pointask, we could have told you the problem is them, not you. (this is not criticism, but a tip to help you when asking questions in the future, the more details you provide the better our ability to answer)

Pointask is dead at this point. Nothing new has been posted since 3/19. Whether it will ever be resurrected I have no clue. Personally, I wouldn't care if it isn't.

HTH
Scott<>

frankiee rated this answer Excellent or Above Average Answer

Question/Answer
Skyeee asked on 05/02/05 - Installing Print Shop Deluxe 15

Hi! I havre been using Print shop Deluxe 15 for a few yrs now and I ununstalled it by accident from the add/remove programs.Now I am trying to install it again and I keep getting the following window with error message . after I put the install CD in it goes fine to 61% Then when it says to insert the program disc My comp light does not flash at all but the CD rom light flashes and i get the following message window
COMPONENT TRANSFER ERROR
Component: additional Contenet files
File Group: Contenet Files Typical_Prog CD
File: D:codePS15WEB.TDT
Error: Data Error(Cyclic redundancy check)
"Ok"
What does this mean and how can I fix it so I can reinstall My Paint Shop Pro Deluxe 15?? Thank You
I am using Windows XP and I have plenty of hard drive space and memory. I rebooted and tried again. I also disabled my antivirus and spy removal soaftware while trying to reinstall .

ScottGem answered on 05/03/05:

It sounds like the CD may be damaged causing a problem opening that file during the install.

You can try a CD cleaner but if the problme persists you will probably need to get a replacement CD. Frankly, since PSD is now up to version 20, I would just upgrade.You can check at Broderbund.com to see if there are any upgrade discounts. The list price is only $50 so you should be able to find it cheaper on sale or with upgrade pricing.

HTH
Scott<>

Skyeee rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 05/02/05 - software testing job honest opinion.

Software testing role, what would be the pro's & cons of this job, I need an honest opinion...

The Tester will assist in the creation of test plans and test applications that interface with, or incorporate CTI Middleware components, or other applications as may be directed from time to time.



This position may involve occasional extended hours.



Responsibilities

- System unit testing and integration testing with other existing applications

- Contribute to the development of test plans and test scripts to fulfill product testing requirements

- Contribute to the development of technical specifications to fulfill the feature specification requirements

- Contribute to the development of user documentation

- Involvement in user acceptance test and program bug fixing

- Communication with the Senior Tester and understanding of the business requirements


Technical Skills:

- Understanding of PCs and common PC software applications (Microsoft Office etc)

- Understanding of telephony and telephone system features

- Methodical and systematic approach to problem solving

- Pedantic attention to detail

- Good interpersonal skills

ScottGem answered on 05/02/05:

I'm not sure what you want an opinion of. If its the job itself It looks like a nice job. There's not enough info to judge the pros and cons.

If you are asking about your qualifications for the job, I would have to be skeptical. Based on the nature of the questions you have asked here, I would not think you are qualified for it.

Remember you asked for an "honest opinion" and that's what I'm giving you. If you would like me to expand on why I don't think you qualified, I would be glad to.

HTH
Scott<>

Raging rated this answer Bad/Wrong Answer

Question/Answer
Raging asked on 05/01/05 - clearing history on IE

when you go to IE Toos > Internet Options > Clear History, this does not clear all the traces, where else can you go to on the computer (XP) like a folder or something or registry to clear it totally??

Any ideas will be most appreciated.
Cheers.
R.

ScottGem answered on 05/02/05:

Nothing will clear it totally. You also want to delete Temp Internet files. There may be cookies that will help indicate where you surf, but deleting all cookies can cause other problems when visiting sites you frequent.

Frankly, I don't bother. I have nothing to hide about my surfing habits so I have no need to worry about what my history or other traces shows. Also I don't give access to my machine and protect it with firewalls so I'm not worried about hackers.

If you are on a corporate or organization PC that is on a network, then clearing your personal hard drive isn't going to to stop the netowrk admins from monitoring your activity if they want to.

HTH
Scott<>

Raging rated this answer Above Average Answer

Question/Answer
Raging asked on 05/01/05 - web based email

Does anyone have any ideas of other web-based emails available apart from:

hotmail
nyc.com
yahoo.com

am really keen for some suggestions regarding this.

Cheers,
R.

ScottGem answered on 05/02/05:

There are a number of them. Do a Search for free e-mail and you should find some.

Some specifics are:

bigfoot.com
gmail.com
iwon.com
excite.com

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 05/01/05 - reformatting question.

How do you reformat a pc if you do not have a back up cd. Is it possible??

ScottGem answered on 05/02/05:

Reformatting has nothing to do with having a backup CD. How you reformat depends on what version of Windows you have.

Generally you use a bootable disk that has the Format command on it. You boot to that disk and run Format.

Where the backup CD or your OS CD comes into play is what you do AFTER you reformat. A formatted drive is bare. It has practically nothing on it. If you format as a System disk, it will have a boot sector and info about the OS used to format it. Otherwise it has nothing. So once formatted you need to install an OS.

HTH
Scott<>

Raging rated this answer Above Average Answer

Question/Answer
Raging asked on 04/30/05 - immunize

what does immunize achieve when using spybot search & destroy??

ScottGem answered on 05/01/05:

Main Entry: im·mu·nize
: to make immune

Main Entry: im·mune
1 a : FREE, EXEMPT b : marked by protection
2 : not susceptible or responsive ; especially : having a high degree of resistance to a disease

The last definitition is the most applicable. Most computer terms are easily understandable from their regular meanings. This is just another example of that. Spybot is giving your PC a "high degree of resisitance" to infection.

HTH
Scott<>

Raging rated this answer Above Average Answer

Question/Answer
Raging asked on 04/30/05 - pop up's when opening IE

hi when i open IE on 1 of my computers, 1 pop up comes up i close it & get about antoher 67 that pop up & close IE. how can i fix this??

ScottGem answered on 05/01/05:

Get a popup killer. There are several freebies. Also check for spyware.

HTH
Scott<>

Raging rated this answer Above Average Answer

Question/Answer
Raging asked on 04/28/05 - dvd softwrae (trials..etc)

Hi Is there a way on Laptops to make certain zone DVD's play all zone's?

Cany anything be downloaded to do this so that you don't have limited zone functionality in what you can play?

Or is there any type of trial software or better yet free software available that can handle this?

Would windows update or anything else help?

Look forward to ideas on this people.

Cheers,
R.

ScottGem answered on 04/29/05:

If by zones, you mean regions. I believe the answer is no. DVDs were setup to be regional so DVDs made for one market could not be sold in another.

HTH
Scott<>

Raging rated this answer Bad/Wrong Answer

Question/Answer
gtoman asked on 04/23/05 - 16 bit Windows Subsystem

I have a Toshiba A45-S130 laptop running XP home. when i try to install the drivers for my Lexmark Z25-Z45 printer I get this error message:
16 bit Windows Subsystem
C:WINDOWSSYSTEM32AUTOEXEC.NT The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' the terminate the application.
I'm running a small network with XP Home on my basestation and printer works fine with it since it's connected to the pc but i can't get it to work with the laptop which is 80211.g wireless and communicates fine with the other pc's.
thanks, Jim

ScottGem answered on 04/23/05:

That message indicates a corrupted Autoexec.nt file. This article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;305521

will tell you how to fix it.

HTH
Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 04/19/05 - starting up comp faster

does any 1 have any tips on how to make the computer start up faster?

i know how to modify the wait to kill service in registry to shut it down faster but don't if there is anything that can be modified to make it start up faster?

any ideas any1??

ScottGem answered on 04/20/05:

You neglected to tell us what OS. There are different things that can be done depending on the OS.

Some standards are reducing the number of programs loading at startup, not using wallpaper, especially a complex graphic, reducing the number of desktop icons, reducing the number of fonts.

HTH
Scott<>

Raging rated this answer Above Average Answer

Question/Answer
Raging asked on 04/19/05 - comp goods

what are the essentials to look for when buying a computer (laptop)?

ScottGem answered on 04/20/05:

Buying a computer has always been a matter of what the user needs, not any hard and fast formula for specs. A computer for a hard core gamer can be much different from one for someone who just does some word processing and Net surfing.

The point is there is no such thing as essentials.

I recommend getting as much PC as you can afford. The fact is that technology is moving so fast that what you buy now is outstripped in a matter of months. That doesn't mean that what you buy now won't work for you for years to come.

My current recommended minimums are an Athlon 64 with 512M of RAM, 120G hard drive and 64M Video 3d video accelerator. I would also recommend USB and Firewire ports. All PCs nowadays come with onboard sound and ethernet and a 56K modem. Most come with memory card readers.

HTH
Scott<>

Raging rated this answer Above Average Answer

Question/Answer
keenu asked on 04/13/05 - Computer crash

Well, guys, my computer crashed. I am using my mother-in-law's right now. I had the problem of the scan disk running at start-up and fixed that and then, VOILA!, it crashed. It won't boot up past recognizing the IDEs. Then it makes this clicking sound. I think it must be the hard drive? That's the only thing I can think of that would make that noise. It is not the fan. We checked. We have had problems in the past with it not booting past this same point and had to hit the side of the cpu (you know, like in the old days when you hit the side of the tv!!!). That would work, then we would take it apart and clean it out and make sure everything was connected properly and it would work fine again. At any rate, any ideas? If it is the hard drive (how can I tell?) then can I just buy one and load windows myself? I think I could.
I just had everything in my computer replaced a year or so ago BUT the hard drive. OK, enough for now. Please give me somewhere to start!
Thanks!
Patty

ScottGem answered on 04/13/05:

As I recall you have Win 98. So the first thing to try is to boot to a bootable floppy and then try to read the hard drive. If that works, then try reinstalling Windows from CD.

If you can't read the hard drive, then its gone. Get a new drive and load Windows from your CD.

HTH
Scott<>

keenu rated this answer Excellent or Above Average Answer

Question/Answer
TMarc asked on 04/07/05 - POPUP Software

My son, away at college, is being swamped with popups..He says whenever he turns on his computer it takes about 20 minutes to get them down to where he can work by ignoring them .. Can anyone recommend a free popup software that he can download from the internet.. I hoping for a package that will not interfere with his college-provided browser, etc. They provide a virus protection and firwall.. but no popup stopper... Many thanks

ScottGem answered on 04/07/05:

What version of Windows and IE is he using? Win XP SP2 has popup blocking included. Otherwise there are many free blockers. Try searching tucows.com or download.com for them.

Also if this is happening as soon as he turns on the PC he probably has a lot of spyware. He should get one of the anti-spyware utilities like AdAware or Spybot.

HTH
Scott<>

TMarc rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 04/06/05 - enabling ICS

how do you enable internet connection sharing so 2 computers can have internet access with a non-dial up modem.

ScottGem answered on 04/06/05:

If by non-dialup modem you are tlaking about a broadband modem I would not recommend using ICS. ICS has gotten a rep for being a little flaky and unstable.

You are much better off using a broadband router. Such routers have come way down in price. They also provide a faster, more secure and more stable connection. In addition the "server" PC would not have to be on to make the connection.

To use ICS you would have to have 2 network cards in one of the PCs. One to connect to the modem the other to connect to the other PCs. You could use a crossover cable or a hub/switch.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
keenu asked on 04/05/05 - Scan at start up


My computer has started running scan disk, full surface scan, every time we start it up now. I have checked msconfig start up, we have sypware software, norton virus prot., etc. Oh, and it says we didn't properly shut down but we did.
Why would it do this?
What can I do to stop it?




























ScottGem answered on 04/05/05:

Try checking the boot.ini file (you can do that thru MSCONFIG. See if Scandisk is set to run on startup in there.

Scott<>

keenu rated this answer Average Answer

Question/Answer
keenu asked on 04/05/05 - Scan at start up


My computer has started running scan disk, full surface scan, every time we start it up now. I have checked msconfig start up, we have sypware software, norton virus prot., etc. Oh, and it says we didn't properly shut down but we did.
Why would it do this?
What can I do to stop it?




























ScottGem answered on 04/05/05:

Sounds like you started a scan and never completed it. Let it run all the way through the next time and then make sure you use Start>Shutdown and shutdown Windows.

HTH
Scott<>

I'm assuming you have Win 9x (95, 98, Me) it might help to know.

keenu rated this answer Average Answer

Question/Answer
Raging asked on 04/01/05 - Updating windows media player

How do I go about updating windows media player?

ScottGem answered on 04/01/05:

Just do your Windows Updates. If there is an update available it will be offered.

HTH
Scott<>

Raging rated this answer Above Average Answer

Question/Answer
Raging asked on 03/31/05 - Windows Media Player

On Win Media Player, I have created some play lists, I wish to know how do you delete the play list & contents within the play list easily?

ScottGem answered on 04/01/05:

I opened up Media Player and went to Help>Index. I typed in Playlists and under the playlist topic was a Deleting subtopic. Selecting that offered the choices Deleting a playlist and Deleting items in a playlist.

As long as I was there I figured I'd copy and paste the info for you.
To delete a playlist
Click Media Library, and then, in the Contents pane, expand My Playlists.
Click the playlist you want to delete, and then do one of the following:
Click the Delete button, and then click Delete Playlist.
Right-click the playlist you want to delete, and then click Delete.
If prompted, choose one of the following options:
Delete from Media Library only
Delete from Media Library and my computer

To delete items from a playlist
Click Media Library, and then, in the Contents pane, expand My Playlists.
Click the playlist that you want to modify.
Click the item in the playlist that you want to remove, and then do one of the following:
Click the Delete button, and then click Delete from Playlist.
Press DELETE.
The item is deleted from the playlist. Because the item is not deleted from Media Library, you can add it back to the playlist at any time by right-clicking the item in Media Library, and then clicking Add to Playlist.

HTH
Scott<>



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Question/Answer
Raging asked on 03/31/05 - Programs for burning DVD's

I have Nero Express 6 which I find utterly useless.

I was wondering if anyone knew of any trial software I could download which can actually Burn DVD's. Yes I do have a DVD burner it is my F drive.

Many Thanks.

ScottGem answered on 03/31/05:

I use Roxio's software and it works fine for me. Not sure if there is a free trial though. Check Roxio.com.

HTH
Scott<>

Raging rated this answer Above Average Answer

Question/Answer
Raging asked on 03/31/05 - Opening data disc

Hi,

how do you go about opening files stored on a cd as a data disc?

ScottGem answered on 03/31/05:

Same way you would open files stored anywhere. There are basically two ways to open a data file.

A) Use Windows Explorer and find the file in its folder then double click it. If the file format is associated with an application installed on your system then the application will open with that file.

B) Open the application that uses that data format, then use File>Open and find and select the file.

If the file is on a CD/R, then the file will be read only. If you want to edit that file, you should copy it from the CD first. Alternatively you can use file>Save As and save it to your hard drive.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
RKSOOD asked on 03/28/05 - Can't submit a question on "Pointask"

HEllo!
I monitor your and "pointask" websites. I am using Windows XP and Mozilla Firefox and I.E. Whenever I try to submit a question on "pointask", I get the following error message.

"Error, question not submitted - sorry. Does your browser support JavaScript? [Q:3.9]"

I am unable to get in touch with "pointask". Can you help?
Thanks,
Regards,
rksood.

ScottGem answered on 03/28/05:

Pointask has been down for more than a week. The last questions posted seem to be from 3/19. For a while the site couldn't be access at all. It finally came back up today, but new questions still can't be posted.

Its the site not you.

Frankly, I would not be sorry if it never came back.

HTH
Scott<>

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Question/Answer
Ccl471 asked on 03/28/05 - Notebook Computers

When did notebook computers first come out? And which manufacturer made and sold them?


Many thanks,

C.L.

ScottGem answered on 03/28/05:

Hi CL,

Well it depends on what you define as notebooks.

The first portable computer was (I believe) a Osborne CP/M machine that came in a suitcase size case. The keyboard was the cover and it included a 9" monchrome monitor.

After the IBM PC changed the market, Compaq was formed and their first product was a similar luggable computer.

The first real laptop was a Grid machine that didn't go very far.

NEC is credited with the first notebook Ultralite in 1989.

These facts and more can be found here:
http://www.mobilepcmag.com/features/2005_04/birthofnotebook-2.html

HTH
Scott<>

Ccl471 rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 03/23/05 - Email gone

I was trying to save my email to a floppy thru WIN XP. I forgot the paths so I downloaded a program that would do it for me. After installed I remembered how to do it and removed the program. Now when I go to c:/doc&set/user name/local settings/application data/identies/"the big number"/there is no microsoft..outlook express.."another big numger" file on me computer.

I have asked for support from company but have heard nothing. You may need more info which I will gladly give. I did try system restore and it di d not work

Thanks,

geraldask in troble

ScottGem answered on 03/23/05:

Do a search for *.dbx. Its possible they may have been moved. Does the mail appear when you open OE?

In my opinion, just copying the DBX files is NOT the best way to backup or archive your mail. Using File>Export and exporting to a PST or using a 3rd party utility are better options.

HTH
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 03/19/05 - I MAY BE PURCHASING A DELL COMPUTER.....OPINIONS ADVICE PLEASE

I am the type of person that when making a big purchase(such as a car or computer) - I tend to keep them for a long time. I think that I now need to purchase another computer-to be used just my teenage son and I -homework and surfing basically, Many people have suggested DELL. I would like to have opinions, advice, suggestions on what would be the wisest purchase (if I will probably keep the computer for approximately 8 years.)? Is there anything for approximately $700. (Canadian Dollars) that anyone can recommend? I know that it will not really be $700. because there are always additional costs of taxes and delivery (another$100) plus plus plus...it will probably be closer to $1000.(and should I get any types of additional warranties or are these rip offs?) THANKS

ScottGem answered on 03/19/05:

Violet,

Frankly I would not recommend a Dell in your case. The reason being that you seem to need more handholding then some users (this is not a putdown, just an observation). If you buy retail, you can probably get a support plan from the store that will cover you better then Dell or any other mfg would.

Since you plan on keeping the PC for a while, I would strongly recommend an AMD 64 based machine (Dell doesn't carry those). The AMD 64 is the only 64bit prcoessor available for consumers as of now. So an AMD 64 based PC will remain current a lot longer then others.

I've seen some HP or Compaq AMD 64 machines available in sub $1000 bundles at several stores.

HTH
Scott<>

violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 03/19/05 - CAN I ATTEMPT TO DO A "REPAIR INSTALL OF WINDOWS"- WITH "EXPERTS" GUIDANCE....OR IS

Since I have recently been through spyware infections on my computer, and Microsoft "walked me through" eliminating them after 2 weeks and 7 hours total- of instructions on the phone (as a result of my son visiting porno sites and picking up some nasty infections!) my computer does NOT seem to be the same. (NOT SURE IF THIS IS THE CORRECT TERM: COMPUTER HAS BEEN CORRUPTED?) For instance I cannot use "windows update" anymore - it shows error etc, and also very often when I am on the internet I get"cannot display page", PLUS MANY more stressful difficulties. Microsoft suggsted that I need to do a "repair install of windows". IS IT POSSIBLE TO RECEIVE EASY INSTRUCTIONS SUGGESTIONS AND ADVICE ON HOW TO DO THIS? (rather than having to once again hire a technician)THANKS.

ScottGem answered on 03/19/05:

Violet,

Assuming you have Windows XP, just insert your XP CD and power up the computer. When prompted choose Repair then follow the prompts choosing the default settings.

HTH
Scott<>

violet0019 rated this answer Bad/Wrong Answer

Question/Answer
violet0019 asked on 03/19/05 - HELP!URGENT! SEEKING FREE PARENTAL CONTROL TYPE OF HELP(RE:PORNO AND TEEN!)

I have just experienced alot of stress in having to rid my computer from some terrible spyware infections etc.- as a result of my teenage son visiting porno sites!Can you please send me OPINIONS ADVICE,INFORMATION & SUGGESTIONS regarding a 14 yr.old and porno on the internet. Are there any FREE AND EASY TO INSTALL (as I am not too computer literate at the moment) PARENTAL CONTROLS that I can obtain (aside from paying for this via my provider) Also, someone told me that the teens can still find ways to get through these controls that parents put in, but I still feel that I MUST try to do whatever I can. THANK YOU!

ScottGem answered on 03/19/05:

Violet,

No parental control program is going to be absolute. There are still ways to get around them. If your 14 year old is going to want to view such things he is going to find a way.

The best solution is supervision. Don't allow him to use the Net without supervision. At least until you can trust him more.

HTH
Scott<>

violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 03/19/05 - HELP!EASY INSTRUCTIONS APPRECIATED ON HOW TO MAKE BACKUPS ON FLOPPY DISKS PLEASE!

I am self taught & I would like to know how to do back ups of my entire "Favourites - CAN I OBTAIN VERY EASY INSTRUCTIONS ON: HOW CAN I MAKE A BACK UP ON FLOPPY DISK OF THE ENTIRE FAVOURITES LIST CONTAINING ALL THE FOLDERS AND PAGES (ALL AT ONCE)? OR: do I need to actually open up each folder and each page and transfer all of them separately? (Which I imagine would take a very long time to do!) THANK YOU FOR ANY ADVICE AND INSTRUCTIONS! .

ScottGem answered on 03/19/05:

Violet,

If you are talking about your Internet favorties, then its very easy. Select File>Import and Export. When the Favorites Wizard opens, press next then Select to Export Favorties. From there you can select either the Entire Favorties folder or individual folders. What you want is to select the topmost folder, marked Favorites. From there its going to eask you to export to a folder or address. Type in:

A:Bookmark.htm

Click Next and you are done. If a Bookmark.htm file already exists on that floppy it will ask if you want to replace.

HTH
Scott<>


violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 03/19/05 - UNDERSTANDING BACKUP & SEEKING EASY EXPLANATIONS/INSTRUCTIONS

I am self taught and basically surf the internet,and would appreciate very easy instructions on the following please:if I do a back up of my "favourites"- and then a few days later I have added more favourites to my list, then what happens with the original back up I have made on a floppy disk...do I put it back in and the computer will actually add and somehow include these new listings into my old back ups or..?? WHAT DO I DO TO HAVE THE NEW FAVOURITES ADDED ONTO THE FLOPPY DISK I ALREADY MADE? HOW DOES THIS REALLY WORK. It seems a bit overwhelming and confusing to me. THANKS

ScottGem answered on 03/19/05:

Hi Violet,

It depends on how you make the backup. If you do it by using File>Export and saving your favs as Bookmark.htm, then what you should do is put the floppy in the drive and saving them to the floppy overwriting the existing file. So your floppy will be updated with the new list, including any additions, changes or deletions.

Think of it this way. ANY backup is a file containing the current information. If you create the backup using the same file name in the same location, then it will replace the existing file. If you use a different name and/or location, then you will have a copy of the new data and a copy of the old data.

HTH
Scott<>

violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 03/18/05 - +++ Help!! TRS-80 Model I
++++Help TRS-80 Model I-Expert

i have a powerup problem with my 1979 Radio Shack Model I computer. Anyone have any hands on or first hand knowledge of this I would really appreciate some help right now...

Geraldask

ScottGem answered on 03/18/05:

You are kidding aren't you? You still have a working TRaSh-80??? Why would you even try to power it up?

Scott<>

Geraldask rated this answer Average Answer

Question/Answer
frankiee asked on 03/13/05 - DVD burning problem

I just got a DVD burner and when I use it the end result is a good picture but the sound is very choppy.
The hard drive is running at 98% to 100% when I am burnning and I figure that is why.
My hard drive is a 40 gig with 18% free.
I shut down everything I could see except the NERO burning program with MSCONFIG but the CPU usage is still maxed. I used spybot and PC PITSTOP to look for spyware in the background and they are good.
I have an ATHLON XP 1800 with XP PRO on it
The min sys requirments for the burner says P 3 800MHZ ant 250 RAM. I have 512 of RAM
Any ideas on what is happening

ScottGem answered on 03/13/05:

Hi Frankiee,
A few issues here. First it would help to know what you are burning. But a 40G drive with 18% free could cause problems in burning. If you are going to be doing any video editing or DVD burning, you really need to get more hard drive space. I would suggest adding a second drive.

CPU usage has nothing to do with your hard drive. That percent indicates the usage of your processor (the AMD XP). Burning and video are very processor intensive activities and having it spike is not unusual.

HTH
Scott<>

frankiee rated this answer Excellent or Above Average Answer

Question/Answer
RKSOOD asked on 03/09/05 - Loading a software with multiple discs.

Hello!
I am using Windows XP with Mozilla Firefox.I have successfully loaded a version of Encyclopoedia Brittanica with three discs; Installation disc,Disc 1 and Disc 2. Whenever I want to operate the software,I get a message saying"insert disc 1 or disc 2".After inserting either of the discs, the operation is normal.Can I make this loaded software work without inserting either of the discs everytime?
Thanks
Regards..............rksood.

ScottGem answered on 03/09/05:

RK,
There are 4 possibilities here.

1) Many apps that require data on CDs ofer an option to store that data on the hard drive. I would re run the install to see if such an option is offered. If not I would contact Britannica to see if there is a way to do it.

2) You can try creating a folder on your hard drive called Disc1 and Disc2 and copy the complete contents of each disk to the folders. When it prompts you to insert the disc you can try pointing to the correct folder.

3) You can get one of the "virtual CD" utilities. These utilities emulate a CD on your hard drive allowing you to access data from them.

4) What Murray said, that its a copy protection scheme and it will only work when inserting the CD.

HTH
Scott<>

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Question/Answer
Raging asked on 03/08/05 - folder options

i'm having a hard time understanding folder options, i.e. is there a write up on line that anyone can send me a link that will make me better understand how to open

folder using a single click
open prgroams that i can group to task bar
folders to open and display folder items as icons and not current file settings
jpeg files to always open in paint
no security tab when i share a file
pop up descriptions for folder & desktop items no longer appear when i hover mouse over them??

any help would be great.

ScottGem answered on 03/08/05:

Jo,
Gave you some great advice. There is a lot of good info in the help screens. You really should learn how to use the resources available. It would save you a lot of time wating for someone to answer a question.

Some of the options you listed are really very self-explanatory.

The full text of folder using a single click is Single click to open an item, as opposed to double click. this refers to clicking with the left mouse button.

Paint is a barebones drawing utility. That setting will open any JPEG files in Paint as opposed to another image editor.

Hovering a mouse cursor will cause a description bubble to display. That option disables it.

HTH
Scott<>

Raging rated this answer Above Average Answer

Question/Answer
RKSOOD asked on 03/05/05 - How to get clipboard shortcut on to the desktop?

Hello!
I am using Windows xp with Mozilla Firfox. Please let me know how to get clipboard viewer shortcut on the desktop? Thanks.
Regards............rksood

ScottGem answered on 03/05/05:

I did some more research and found this info. Should be of help.

http://www.andyrathbone.com/tips/clipbrd.html

HTH
Scott<>

RKSOOD rated this answer Excellent or Above Average Answer

Question/Answer
frankiee asked on 03/05/05 - computer use monitoring at work

My wife is a supervisor for a company where they have to have a computer to monitor a house on the computer screen on a continuous 24 hour a day basis.
The only other reason for the computer is to send messages to some clients by E-mail.
The problem is that the workers are suppose to be on the computer for the E-mail business only and then they must go back to monitoring the house and other business they do at the office. It is a 24 hour monitoring service and there is only 1 or 2 people there at a time with no supervisor there.
The problem is that the computer does funny things after a while. There are stories of people going weird places they should not be etc.
The computer must be up and running for security reasons.
My wife got a program called “Spybuddy” but has not installed it yet.
One of our concerns is we here there a programs out there to disable that program.
What is the best spy program?
In your experience, what is the best method to make sure that the computers are being used for work purposes only.
Also; Can we network the work computer and our home computer to be able to see exactly what they are doing on the work computer?
We want to make it that we don,t have to put a web cam in the office to have to babysit them at nites but that is an option that has been considered if the company can not keep the employees from exploring the net all night. Do you think there are legal problems with putting in a web cam? We are in Ontario Canada.
Thank you very much for taking the time to read this.

ScottGem answered on 03/05/05:

Hi Frankiee,

Frankly, I would put in the Webcam. I think that's the best way of monitoring use of the PC.

Some other alternatives. Check out GoToMyPC.com. You can use that to monitor what is happening on that PC. Or you might use a package like PC Anywhere.

However, before you start monitoring you need to consult the company attorney and prepare a IT usuage policy. This policy will state clearly what employees can and can't do using company equipment. Without such a document, spying on the employees may be subject to lawsuit.

You don't say what version of Windows, but if its XP, you can severely restrict what can be done on a PC using Policy editor.

HTH
Scott<>

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Question/Answer
gtoman asked on 03/04/05 - microsoft outlook

i'm now using this program and when i try to open a hyperlink in an email msg it won't open. i tried holding down the shift key and they still don't open.
any ideas?

ScottGem answered on 03/04/05:

See if this article helps:

http://support.microsoft.com/default.aspx?scid=kb;en-us;257464

HTH
Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 02/26/05 - outlook 2003 - non responding issues

lately my outlook 2003 is responding really slow & more often than not it just freez's & goes on to "program not responding" i have to end task & restart the app again.

is there anyway i can fix this?

ScottGem answered on 02/26/05:

First, have you scanned for viruses and spyware and cleaned them all out? If that's been done, try inserting your Office CD and running the repair option.

HTH
Scott<>

Raging rated this answer Above Average Answer

Question/Answer
frankiee asked on 02/25/05 - Computer grounding?

Why is it important that a computer is grounded.
Does the computer use the ground as a circuit or is it just to discharge any residual magnetism or static from the case that may develop?
Thanks

ScottGem answered on 02/25/05:

Hi Frankiee,

Grounding is important for electrical appliances for a few reasons. Read the link Fred gave you, it looks very good and thorough.

But I think you may be referring to grounding yourself when opening the computer case and working within it. The purpose of that is to discharge any residual static electricity so you dont fry any of your circuits.

HTH
Scott<>

frankiee rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 02/24/05 - Win MX - music program

Hi,

Does anyone know much about this Win MX application & what it is used for?

Any websites that explain what it can or cannot do would be much apprecited.

Thank you.

ScottGem answered on 02/24/05:

Win MX is one of the peer to peer file sharing programs. Its generally considered one of the safer ones with less spyware and other junk. But its still primarily used for pirating music.

Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
frankiee asked on 02/22/05 - Forgot BIOS password

I forgot the password to the BIOS
I cant see howq that happened
Maybe the kids went in there
Anyway, how I can get in to the BIOS

ScottGem answered on 02/23/05:

Frankiee,

This depends on your motherboard. There are basically two ways to do this. Some newer motherboards have a switch or jumper on the motherboard which will reset the CMOS (more on that in a minute). If your motherboard does not have such a feature, then you need to remove the motherboard battery to reset the CMOS. It may be necessary to remove it for as much as 24 hours.

The CMOS is a low power chip that contains hardware settings even when your system is powered off. It draws its power from the motherboard battery. Its often confused with the BIOS because it holds settings the BIOS reads during bootup.

HTH
Scott<>

frankiee rated this answer Excellent or Above Average Answer

Question/Answer
frankiee asked on 02/20/05 - Norton Icon disappeared

I use XP pro and Norton 2002 anti virus
Usually it shows an icon on the bottom right as soon as I start up.
Now it is gone.
I have gone to the norton site online and scaned for security risk and there is none
I have done the norton online virus scan and there is none
This happened to me before and I reinstalled the virus program and the icon returned.
I like the icon down there because it tells me that Norton is running.
This is what is running in the task tray:
navapsvc.exe

Is this all I need to be safe?
Did a malicious program reconfigure my settings?
Should I reinstall norton again??
Thank you in advance

ScottGem answered on 02/20/05:

Frankiee,
First let me check the obvious, XP can be set to hide icons in the tray that are less frequently used. Are you expanding the tray to see all the incons there?

If that's not the problem, did you check under MSCONFIG (Start>Run MSCONFIG, then Startup) to see if the load for NAV is checked?

Also, have you checked in Symnatec's Knowledge base for Tray icon disappears. There might be something on that that explains how to fix it.

HTH
Scott<>

frankiee rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 02/14/05 - external floppy drive

i need one and i've been to all the major computer store websites. i'm running XP Home but for all the floppy drives they say they are for 98,ME and 2000. will any of the floppy drives work with XP?

ScottGem answered on 02/14/05:

I would double check with the manufacturers. The reason why the packages may only specify 98, ME and 2K is because the packaging is old. Very few people are making floppies these days. But there should be no problem with a USB floppy working on XP.

HTH
Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
deadk asked on 02/12/05 - 'how to remove norton antivirus after add/or remove programs does not work

when i got a new antivirus program from charter it told me to delete my old program. since i had norton i had to go to the website to help me delete it. it told me to delete all the files it had. but then in the add/or remove programs, both "norton antivirus" and "norton internet security" are still there. It says---" the path 'C:abusoftware0330401.symNAVNAV.MSI' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'NAV.MSI' in a folder from which you can install the product Norton Antivirus" if i cant take this out, i cant install my new antivirus. hopefully u could help me out here

ScottGem answered on 02/12/05:

Go to symantec.com and search for the removal tool for you version. Symantech has a tool that will remove all vestiges of NAV.

HTH
Scott<>

deadk rated this answer Average Answer

Question/Answer
gtoman asked on 02/11/05 - LOP.com and other junk!

I'm running XP Home with 4 accounts. I find a lot of these problem programs in my daughter's account that she has downloaded or has gone to websites that have this crap in them. How can LOP.com associated websites like search200.com and MY Web Search and others be in all of our accounts when they have been downloaded into hers? Or, is it possible that my wife and son don't know if they've gone somewhere where this LOP.com crap is and it goes into their accounts also?
Here's my HJT log file:
Logfile of HijackThis v1.99.0
Scan saved at 8:14:16 AM, on 2/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:Program FilesAheadInCDInCDsrv.exe
C:WINDOWSsystem32LEXBCES.EXE
C:WINDOWSsystem32LEXPPS.EXE
C:WINDOWSsystem32spoolsv.exe
C:Program FilesAlwil SoftwareAvast4aswUpdSv.exe
C:Program FilesAlwil SoftwareAvast4ashServ.exe
C:PROGRA~1GrisoftAVGFRE~1avgamsvr.exe
C:PROGRA~1GrisoftAVGFRE~1avgupsvc.exe
C:WINDOWSSystem32nvsvc32.exe
C:WINDOWSSystem32RioMSC.exe
C:WINDOWSSystem32tcpsvcs.exe
C:WINDOWSSystem32snmp.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSExplorer.EXE
C:WINDOWSSystem32wuauclt.exe
C:Documents and SettingsOwnerMy DocumentsHijackThis.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Bar = http://www.hjysempordppvwmbmrsundgp.net/nF...y0k8bnm3fG.html
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Bar = http://www.hjysempordppvwmbmrsundgp.net/nF...y0k8bnm3fG.html
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyServer = sas.r4.attbi.com:8000
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = *.r4.attbi.com
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 6.0ReaderActiveXAcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:PROGRA~1SPYBOT~1SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:WINDOWSsystem32msdxm.ocx
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:Program FilesAIM ToolbarAIMBar.dll
O4 - HKLM..Run: [NvCplDaemon] RUNDLL32.EXE C:WINDOWSSystem32NvCpl.dll,NvStartup
O6 - HKCUSoftwarePoliciesMicrosoftInternet ExplorerRestrictions present
O6 - HKCUSoftwarePoliciesMicrosoftInternet ExplorerControl Panel present
O8 - Extra context menu item: &AIM Search - res://C:Program FilesAIM ToolbarAIMBar.dll/aimsearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_01binnpjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_01binnpjpi150_01.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:Program FilesAIMaim.exe
O9 - Extra button: ICQ 4.1 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:Program FilesICQLiteICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:Program FilesICQLiteICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengerMSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengerMSMSGS.EXE
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {2042B57E-6336-459E-B7CE-2A0F6C9E6AF8} (IEPlayInterface Class) - http://www.lotrdvd.com/dvdkey/extended_dvd...ds/iaieplay.dll
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredimail.com/contents/setup...p1/imloader.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O23 - Service: avast! iAVS4 Control Service - Unknown - C:Program FilesAlwil SoftwareAvast4aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown - C:Program FilesAlwil SoftwareAvast4ashServ.exe
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:PROGRA~1GrisoftAVGFRE~1avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:PROGRA~1GrisoftAVGFRE~1avgupsvc.exe
O23 - Service: InCD Helper - Ahead Software AG - C:Program FilesAheadInCDInCDsrv.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:WINDOWSsystem32LEXBCES.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:WINDOWSSystem32nvsvc32.exe
O23 - Service: Rio MSC Manager - Digital Networks North America, Inc. - C:WINDOWSSystem32RioMSC.exe

Any help will be appreciated,
Thanks, Jim

ScottGem answered on 02/11/05:

The way the accounts are setup on XP, each user has their own folder under Documents and Settings. Anything in there is specific to the account. Depending on the account type, they may or may not have access to other parts of the PC. So these files might be stored outside their Documents and Settings folder. That's how they show up for other accounts as well.

HTH
Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
Skyeee asked on 02/09/05 - Adding Fonts to Yahoo Geocities

Hi! How do I add new fonts to yahoo geocities? They have a very small selection to choose from. I would like to add some more for my web Pages. Thank you, Skyeee

ScottGem answered on 02/10/05:

I doubt if you can. Their templates are probably set as to the fonts they offer. There is good reason for this. An HTML page is just a series of formatting tags. These tags tell the browser how to display the page when its opened by the browser. In the case of fonts, the HTML FONT tag, lists a font name. The browser then looks on the local system to find that font and uses it to display the tagged text. However, if the browser can't find that exact font, it will substitute something else. So if you try to use a fancy font, that other people don't have, it will not display properly on their PCs. For that reason, its best to stick to standard fonts, especially for most text.

This doesn't mean you can't have a fancy text effect. What you can do is create headlines or standout text in a graphics program and save it as a GIF or JPG. Then place the graphic on your page as a link.

HTH
Scott<>

Skyeee rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 02/07/05 - RESTORE CD

i have an emachines 466is. the hard drive crashed so i bought another one. i used the restore cd that came with the pc and while it's running it shows a lot of paths saying "Can't find ........" then it stops and says your hard drive has been restored. remove disk and restart computer. when i did it goes to a C: prompt and thats it.
Don't these cd's have the OS on them?? they only have device drivers and their original programs?

ScottGem answered on 02/07/05:

Did you call E-machines tech support? What it sounds like is that you may have used the CD in the wrong way. Instead of storing, you did a copy. A Restore would probably recreate all the folders, but a copy can't.

I would reread the manual and see if there are more specific instructions.

HTH
Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
haribob asked on 02/02/05 - Outlook Express

Some email programs have a feature that automatically responds to a sender telling them that you are on vacation and will not respond for a few days. Does OE have this feature and, if so, how does it work?

haribob1@earthlink.net

ScottGem answered on 02/02/05:

Yes and no. That feature is primarily a function of the e-mail SYSTEM not the e-mail client. The way it works, is a rule is set up on the e-mail SERVER so that when an e-mail is received, an autoresponse is sent out.

You can set rules in Outlook Express, but for a rule to work in OE, you have to receive the mail first. So for you to autorespond to an e-mail you have to download it from your e-mail server. This means you need to leave your PC on while on Vacation, it has to have a broadband, always on connection and you have to set OE to poll your mailbox regularly.

You would be better off seeing if Earthlink has a feature for this.

HTH
Scott<>

haribob rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 01/31/05 - sending email to other workstations

I have a small wireless network and all the workstations have xp home. my wife opened a few email messages at the basestation pc and wanted to forward or send them to her same email account on the laptop. we all use Incredimail.
how can u move messages from one pc to another?

ScottGem answered on 01/31/05:

You can just forward them back to yourself. Another thing you can do is make sure that retrieved mail is NOT deleted from the server. Then you can poll the mailbox again from the laptop.

HTH
Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
frankiee asked on 01/29/05 - desktop toolbar

On my desktop I have got this tool bar on the left side of the screen that has opions like: "folder tasks", "other places", "details".
I don't know how it got there and I do not know how to remove it. The kids say they don't know how it got there either.
Thanks

ScottGem answered on 01/29/05:

Did you try right clicking on the title bar and see if there is anything there that identifies it? Also check under Task Manager and see what's running. Another place to check is in the Startup tab and see what may be loading at Startup.

You might also consider doing a spyware scan ( I would suggest using AdAware or Spybot).

HTH
Scott<>

P.S. For the future, it usually helps to include what version of Windows you are using.

frankiee rated this answer Excellent or Above Average Answer

Question/Answer
bethel asked on 01/26/05 - formatting drive

How do I format a c: hard drive ? Thanks

ScottGem answered on 01/26/05:

Depends on what OS is on the machine. Generally you boot to an emergency boot floppy or an OS CD. From there you can format the drive.

If you let us know what OS we can advise more specifically.

HTH
Scott<>

bethel rated this answer Excellent or Above Average Answer

Question/Answer
luhayes asked on 01/22/05 - AOL screen now appears at startup

When I turn on my Win XP computer, I get the AOL 9.0 sign in screen. This only started today.

What can be done to simply get me to the desktop when I turn on the computer. AOL seems to be taking over my computer!

ScottGem answered on 01/22/05:

There should be an AOL icon in the tray area. Right click that icon and select Auto Start options, then select for none.

If that doesn't work that try what Gerald suggested.

By the way, if the options changed, something you did probably reset them.

HTH
Scott<>

luhayes rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 01/21/05 - MOffice not responding

I have XP Home and when anyone logs out of their accounts a message appears and stays there untill you click on Cancel or Close. It says "MOffice" "This program is not responding". I tried to find MOffice in the registry and didn't and in other programs either. What else can I do to find and delete it?
Another problem happened yesterday: When I boot the pc a small dialog box appears on the desktop saying Error File "MDATA.DAT not found". I click ok and it disappears. How can I stop that from happening?
Thanks, Jim

ScottGem answered on 01/21/05:

Try checking in MSCONFIG startup to see if these items are loading there.

HTH
Scott<>

fredg rated this answer Poor or Incomplete Answer
gtoman rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 01/19/05 - problems reading dvd's

i have a Sony DRU710A DVD burner in my pc. I burn't a dvd with pictures and sound on it and when i play it in that drive it works fine. i also have a toshiba laptop with a dvd drive and it plays fine in it also.
My main entertainment dvd player is a Mintek DVD-1600
DVD/MP3/CD/CD-R/CD-RW/PICTURE CD PLAYER.
When I tried the dvd in this one it wouldn't play. It says Loading DVD for awhile then it just goes to a blank screen so I burn't another dvd with other things on it and it does the same thing. it works fine with new dvd's you get at a store.
why won't it play the ones i burn't?

ScottGem answered on 01/19/05:

It sounds like you created a data DVD by just copying data files to the DVD. This will work fine when used in a DVD drive, but probably will not work in a DVD player, You would need to use your DVD authoring software to create a player compatible DVD.

HTH
Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 01/11/05 - pinging

When you ping an IP address & the stats for it come back & generally say



Packets: sent = 4, Received = 4, Lost = 0 (0% Loss) this is pretty normal,



What does it mean if you ping an IP address that states packets: sent = 4, received = 3, Lost = 0 (0% loss).


a)Anyone have any ideas on this?
b)What is meant by destination host is unreachable?

ScottGem answered on 01/12/05:

It means exactly what it says. 4 packets were sent and 3 received back. Each packet contains 64 bytes, so all 64 bytes were either sent or received meaning 0% loss.

The other is also very clear. The destination host is the computer you are pinging. It can't be found so is unreachable.

This illustrates something I have often said. While some computer terms are jargon and need an explanation, most can be deciphered by just considering their english meaning.

HTH
Scott<>

P.S. if you want a background about Ping check out:
http://ftp.arl.mil/~mike/ping.html

Raging rated this answer Bad/Wrong Answer

Question/Answer
gtoman asked on 01/10/05 - WindowsME upgrade to XP Home

my aunt has an older dell dimension 600 series pc. i installed XP Home upgrade and everything works fine except she can't login to her MSN internet account and her MSN email. she said it's showing she currently has MSN vs. 8. do u think the problem could be solved if she gets an MSN vs.9.0 cd for upgrade? her main problem is she can get online after 2 or 3 tries (she has old dialup) but it only goes to her MSN homepage and won't open any programs. she's called MSN and Dell for help and she said all the MSN phone numbers she's tried don't connect to them. thats weird! dell didn't give her any helpful answers either.
any help will be appreciated. Jim

ScottGem answered on 01/11/05:

Did you run the Upgrade Analyzer for XP before upgrading? If you did and it didn't come up with any incompatibilies, then XP Home should run OK. You might not get the full performance of XP Home, but you should have a more stable system.

As for MSN I would definitely try to upgrade. But, if the problem is in connecting via Dial-up I would look for updated drivers for her modem. Modems were one of the items that had major compatibility problems when upgrading to XP.
It may even be worth replacing the modem, since they are pretty cheap.

I would also look at her security settings for IE. Make sure MSN is in the Trusted Zone.

HTH
Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 01/09/05 - I want to copy outlook data files

I want to copy outlook express data files: address book, email, and emailsubfolders from an old HD to a new HD with more space. I have installed the OP and put all the programs on the new HD. I can use the old HD as a slave to the new HD and rerad files on both. I just don't remember what Microsoft told me to do. It was thru explorer and it was a simple drop and drag and the files involved were long numbers...but that is all I remember. The address book is most important.

Thanks,

Geraldask

ScottGem answered on 01/09/05:

OE folders are DBX files. Search the old drive for *.DBX and you should find the folder where the old files are.

HTH
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
Richelle asked on 01/04/05 - Harddrives

Where can i purchase harddrive that already have an os installed and come with a recovery disk.
Is their a supplier for such a drive.

happy Newyear

Richard

ScottGem answered on 01/04/05:

I've never heard of anyone selling a drive with OS installed. There are too many other hardware factors for that to be practical.

HTH
Scott<>

Richelle rated this answer Above Average Answer
fredg rated this answer Bad/Wrong Answer
SESaskDFC rated this answer Excellent or Above Average Answer

Question/Answer
craigchamberlain asked on 01/02/05 - cookies

hi everyone,
When I have to type in my user name or password in different areas
on my old computer and I went back to that site I would only have to
type in like the first letter and then the cookie would come up with
my name or password but now I have a new computer with windows xp
and it won't work like that anymore.
I was wondering if anyone can tell me how to change the settings to
have the cookies show up like it use to.
My wife and I both use the same computer and I don't like having to
re-type everything in all the time.
thanks,
Craig

ScottGem answered on 01/03/05:

Hi Craig,
Karen gave you the answer, but I just wanted to clarify something for you. What you are referring to is a feature of IE called AutoComplete. This feature stores information you enter in fields on a WEB page so when you are prompted for similar info, IE will fill in or offer you a choice of how you have responded previously. This really has nothing to do with cookies.

Cookies are small text files stored on your machine by some sites that contain info about you for use when you return to the site. Its the site that chooses what info to store, and how the cookies are used.

Also the Autocomplete feature is different from IE remembering passwords. That's a separate feature.

HTH
Scott<>

craigchamberlain rated this answer Excellent or Above Average Answer
fredg rated this answer Bad/Wrong Answer

Question/Answer
frankiee asked on 12/30/04 - computer shareware

recently i deleted kazaa lite 2.4.3.from our computer.in error.i went on line and downloaded another version and for some reason when it comes up the search will not work. it says it is connecting but is not. i then download morpheus and also e donkey to see if they would work.same thing is happening-they download fine,i open them but the page that comes up is the server is not connecting.does anyone know why? we have heard that there are fake kazaa's out there and maybe we downloaded one of these,im not sure what those symptoms would be if we had.is it that we are unable to connect now??? thanks

ScottGem answered on 12/30/04:

With so many legal services available now and with so many problems with the peer to peer services slipping spyware, viruses and other junk (not to mention the threat of lawsuits) I wonder why anyone would risk using things like KaZaa or Morpheus at all.

My advice is to get rid of all the junk and go with a legal service.

Scott<>

fredg rated this answer Poor or Incomplete Answer
frankiee rated this answer Excellent or Above Average Answer

Question/Answer
luhayes asked on 12/29/04 - 1 GB Memorex USB keychain drive

I just purchased a new 1 gb Memorex USB keychain drive.

My laptop with Win XP recognizes it OK.

My deaktop with Win XP won't recognize it however it does recognize 2 smaller keychain drives I have used on this system.

I have tried plugging the new USB drive directly into the original USB port on the computer but still no luck.

Any ideas?

ScottGem answered on 12/30/04:

Does your desktop recognize any USB devices? Did you try using different USB ports on the desktop? Did you check your USB root hub in Device Manager?

HTH
Scott<>

luhayes rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 12/29/04 - Search Now! and search200

i have 4 accounts set up in xp home. whenever my wife goes in hers she click on internet explorer icon and this stupid big task bar appears at the bottom of the desktop. when i right click on it shows the name http://search200/passthrough/pass2.html and Search Now! for the name of it. i've gone in the registry and found it in there as well as Lop.com and deleted them. i'll log out of her acc't and go in mine then check in the registries of my kids accounts and it's not in there nor does it appear in their desktops. when i go back into my wifes acc't and click on inet xplor icon the stupid thing reappers!!! how can i get rid of it in her account???? thanks. Jim

ScottGem answered on 12/29/04:

You need to run spyware utility from that account. Try AdAware or Spybot.

HTH
Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
luhayes asked on 12/29/04 - USB keychain drives

I was under the impression that USB keychain drives worked on both Windows and Mac systems. Someone told me this isn't so.

Thoughts?

ScottGem answered on 12/29/04:

As far as I know, they do. Most MACs will read and write to FAT formatted media. The only issue is file format. There are many file formats that are common to both MACs and Windows. If the file format is not compatible you may have a problem using the file.

HTH
Scott<>

luhayes rated this answer Excellent or Above Average Answer

Question/Answer
fredg asked on 12/18/04 - Opinions Wanted; Computing Technology

Hello,
A person asked this question here at Answerway:
sometimes my toshiba laptop slows down at any program i'm using. i go into Task Mangager and then under the the Processes tab it shows 100% usage at the bottom of it so i have to reboot the pc to run normal. why does it do this?

This was my answer:
What is your windows version, like 98, xp, etc.
How much RAM do you have??
You are running out of memory; trying to run too many things in the background.
Go to Start/Run, then type in MSCONFIG.
Click on the StartUp tab.
Look to the left to see all the programs that start up when you boot up the computer.
You probably don't need all of them.
Things like "auto update" isn't really needed; you can do those manually.
Look to see if programs start up that you don't need.
Left click on one to uncheck it...if you need it, then you can place a checkmark by it later.
Merry Christmas,
fredg

This was another volunteer's (who shall remain nameless) rating of my answer. He gave me a rating of 2, using this reason:
He's not running out of memory, just processing cycles.

The asker gave a rating of 5 for my answer. The other volunteer gave a rating of 2, calling it "running out of processing cycles".

In my opinion, and many computer experts, the words "running out of processing cycles" and "RAM" are directly related; so much so, that they are used many times interchangeably.

QUESTION:
In your opinion, do you think the other volunteer should have rated me a 2, based on the above?
(The above are copied and pasted exactly word-for-word).
I will appreciate all opinions/answers.
Thank you,
and I wish you all a very Happy Holidays,
fredg






ScottGem answered on 12/21/04:

OK, I was going to wait until some truly knowledgeable people weighed in here, but your direct question to me was so outrageous I couldn't wait.

First, there is no matter of "opinion" here. It is established fact that CPU Usage and Ram Usage are different things. I saw your post on 2 sites (Answerway and Pointask) I don't know what other 2 sites you posted on. Those 2 only had 4 responses. Of those 4, 1 had an opinion that we should "knock off your silly games". The other (from an expert I respect) said; "Strictly speaking, Scott's comment was correct. There's a clear distinction between memory usage and processing cycles and it's very sloppy to use the two terms as if they were interchangeable." I suspect you may not have seen that response when you did your count. As to the other sites you claim to have posted this on, I don't know what they are so I cannot comment on your alleged responses.

I can point to other comments I got that from talking to people who I know are knowledgeable who all agreed with me that the terms are not interchangeable. CPU Usage occurs when a program issues an instruction to the processor. Processors can handle many instructions at once, but when the processor is being bombarded, instructions are queued up to wait for the current processes to clear. When that happens CPU Usage spikes to 100%. Programs and/or Processes that are loaded at Startup tend to use very few processing cycles. They are usually designed to run idly in the background using the CPU when its free on a low priority. Those are facts, not opinion. Therefore my comments and rating were correct and justified.

What I found most amusing in your direct note to me was this comment; "I will tell you this: Any ratings of my answers will be looked at. IF they are reasonable, I will learn from them. IF they are strictly "out of spite", I will laugh at our "insaneness", and forget it." This from the person who rated one of my answers with this comment; "You are assuming the questioner can actually work with computer hardware....bad answer. fredg
PS; I can play "tit for tat" as long as you can, ego maniac."


As for being able to "learn from them", this is a specific example that belies that. You obviously didn't learn from the fact that mistook CPU Usage for being out of memory.

Who is really giving poor ratings out of spite Fred??? It seems this is something YOU do! I can point to other ratings from you here that were not justified.

I have NEVER rated anyone strictly from spite. Any time I rate a response its based on the quality of the response and I can justify my rating as I have done here.

My only concern, on these Q & A sites, has been and will always be the quality of the help being offered. When I see someone who frequently gives answers that are not quality answers I will comment on it. You have a respectable amount of knowledge, but its not as great as you seem to think it is. Your diagnostic ability, especially, is lacking. This has caused you to sometimes give answer that are misleading, unhelpful or just plain incorrect. I have documented these several times. On balance you help much more than not. But the bad answers are a significant percentage.

I bear you no ill will Fred. I do not resort to the name calling, insulting, personal attacks as you have done. I simply deal in facts. Facts that I have proven time and time again.

But I am really getting sick and tired of your harassment of me. This all started when you sent me some unsolcitited comments on Pointask a long time back. I responded to those comments politely but with disagreement. Apparently that got your nose out of joint since you have been nipping at my heels ever since. So stop this harassment!

Scott<>

fredg rated this answer Excellent or Above Average Answer
Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
Prakash asked on 12/15/04 - incredimail and yahoo mail

hi can i "copy" my contacts , address book from yahoo messenger to incredimail , often the contacts are not copied correctly hence what the procedure?

ScottGem answered on 12/16/04:

Yahoo Messenger is an Instant messaging client, not e-mail. So I'm not sure if you can export your contacts from that. Look for an Import/Export choice somewhere in the menus, like the File menu.

In the Yahoo E-mail Address book, there is an Import/Export link on the right side.

HTH
Scott<>

Prakash rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 12/14/04 - 100% usage

sometimes my toshiba laptop slows down at any program i'm using. i go into Task Mangager and then under the the Processes tab it shows 100% usage at the bottom of it so i have to reboot the pc to run normal. why does it do this?

ScottGem answered on 12/14/04:

If its CPU usage. It just means that your CPU is being used 100% to process all the requests its getting. A reboot will help. so will closing running apps.

HTH
Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 12/13/04 - new mouse problem

i bought a mouse and on the box it shows cd-rom drive in system requirments. i opened the box and theres a FLOPPY! my laptop doesn't have a floppy drive! is it possible i could go to my other pc and burn the drivers from the floppy to a cd so i can install them onto the laptop?
thanks,Jim

ScottGem answered on 12/13/04:

Should be no problem. You might also be able to download the drivers from their website.

I would contact the mfg and complain though.

HTH
Scott<>

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 12/09/04 - removal

Hi I am a teacher, my OS is XP Home & upon me going away some of my students have got into my laptop & browsed pornographic websites & now I have some icon instant access to the right of my screen & a lot of pop ups of very OFFENSIVE sites constantly popping up.

How can I get rid of the pop ups (is there any software) & the instant access to the right side of my task bar where the clock is & how can I make security on my computer tighter so that this doesn't happen again??

ScottGem answered on 12/10/04:

Get Spybot or AdAware. one or both should kill this stuff.

Do you have a power on password for the computer? Did you have a Windows password for it? XP is reasonably secure. The Windows password should keep out most. A poweron password should keep out the rest.

Also, since its a laptop, why wasn't it under lock and key?

HTH
Scott<>

paultech rated this answer Poor or Incomplete Answer
Raging rated this answer Average Answer
SamWood rated this answer Bad/Wrong Answer

Question/Answer
Raging asked on 12/05/04 - Modems DLINK G604T

Does anyone know any sites or can explain clearly how to set this up wirelessly, i can connect these to one computer fine but to do wirelessy i need more assistance & any information on this would be a great help.

Thank you.

ScottGem answered on 12/06/04:

Call DLink. I've had very good experience with their tech support. Which is toll free 24/7. They should be able to help you with your questions.

Generally, You need a wireless network card on the PCs you want to connect wirelessly. Depending on the operating system the configuration of the card is different. So its really impossible to help you with such a vague question. You really are better off calling D-Link.

HTH
Scott<>

Raging rated this answer Above Average Answer

Question/Answer
Raging asked on 12/04/04 - dvd writers

with use of a dvd writer are you able to use normal programs like record new to copy dvds, record now is used for cd's but would it really matter as nero express 6 i d'nt find too good.

ScottGem answered on 12/05/04:

Yes, the software has to support DVD burners.

Hope this helps,
Scottu

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 12/04/04 - embedding & linking (help)

what really is the difference between embedding a document & linking it in simple terms & how do you identify that if you want say a word file to always offer the most up to date information each time the file is opened but it doesn't & you just get the same information what would have happend i.e. would it because it's not embedded or not linked. i would assume not embedded but i dn't understand why?

ScottGem answered on 12/05/04:

Embedding and linking definitions differ depending on the application you are embedding or linking to. But the basic premise is that embedding takes a snapshot of another file and places it within the container file. While linking provides a link to the external file. Therefore linking will usually show the most up to date version of the linked file.

Hope this helps,
Scottu

Raging rated this answer Average Answer

Question/Answer
craigchamberlain asked on 12/03/04 - books downloaded

hi everyone,
this might be a stupid question but when a person see's a book to download how does the person that has the book put it on the internet?
Someone told me that they scan each page but that doesn't seem right to me because I would think that would take to long to that.
thanks,
Craig

ScottGem answered on 12/04/04:

Well that really depends on the book. Just about all printing these days is done electronically. So even if the author submits a typed manuscript, its eventually converted to an electronic file. It might be from scanning or just keyboarding. From there is can be printed on paper or an e-book created.

Hope this helps,
Scottu

craigchamberlain rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 12/01/04 - patches for pc to play all zone dvds

Is there any patch or can any settings be altered on laptops to allow dvd's to play from all zones & not have to change them as you are only allowed to change so many times before it won't play all zone dvd's.

question: any patches or settings that can be configured to over-write this rule?

ScottGem answered on 12/02/04:

I just did a search on DVD Region and came up with several sites offering software to play DVDs from any region.

Hope this helps,
Scottu

Raging rated this answer Above Average Answer

Question/Answer
gtoman asked on 12/01/04 - Article in PC World mag.

In the Oct. 2004, pg 174, their article about Keep Viruses, Worms and Spyware off your PC is very a good article and explains good safety but it applies to Internet Explorer. I'm using Mozilla Firefox. Would what they talk about apply also to it? If so, what's the proceedure for changing these settings in Firefox?
Thanks, Jim

ScottGem answered on 12/01/04:

There are some standard Internet settings. By going to the Internet icon in Control Panel, you should find them. if any of the settings discussed in that article are generic Internet (rather then browser specific) they would be found there.

Hope this helps,
Scottu

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
excon asked on 11/30/04 - email backup


Hello experts:

I want to back up my email. Where do I find it stored on my hard drive? I have windows xp.

Thanks,

ScottGem answered on 11/30/04:

It depends on what e-mail client you use. If its Outlook Express, look for DBX files.

Hope this helps,
Scottu

excon rated this answer Excellent or Above Average Answer

Question/Answer
Richelle asked on 11/30/04 - waterproof ink

I am looking for waterproof ink for my Canon I850 or something that i can use to make my wedding & Postcard prints water resistant.
Is their such a product.

Regards

Richard

ScottGem answered on 11/30/04:

Frankly, I say why bother? If you really fee you need to preserve your phoots from getting wet, then laminate them. Otherwise, if they do wind up getting damaged, just reprint them.

Hope this helps,
Scottu

Question/Answer
Raging asked on 11/23/04 - updating virus signatures

if using applications like eTrust 7.0 for PCs as virus protection & not being able to download signatures from www3.ca.com/support/vicdownload & it does not do the trick, what would be the next corrective step of action to take?

ScottGem answered on 11/24/04:

Have you tried contact their tech support?

Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Luis122083 asked on 11/23/04 - Infrared Remote Controls

I was wondering how can i make my computer power up using an infrared remote, just the same way you turn on a tv? Please reply back to the address below.

Hernandez.Luis@Edwards.af.mil

ScottGem answered on 11/24/04:

Unless this capability is buitl into the machine, the only way I know to add it would be with an external device. You would need a switch that can be operated by remote control. The PC would plug into the switch and be left on.

However most newer machines have an auto shut off so when you shut down Windows the PC turns off. This feature would probably interfere.

My suggestion is to get one of the new Media Center PCs.

HTH
Scott<>

Luis122083 rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 11/21/04 - can't connect using the wan port

how do you connect on the D-link (modem/router/wireless) DI624T using the WAN port?

ScottGem answered on 11/22/04:

duplicate

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 11/21/04 - can't connect using the wan port

how do you connect on the D-link (modem/router/wireless) DI624T using the WAN port?

ScottGem answered on 11/22/04:

I couldn't find a DI624T. The DI-624 is a broadband router, not a modem. You connect your broadband modem to WAN port.

HTH
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
craigchamberlain asked on 11/21/04 - hotmail locks up

Hi everyone,
when I go to hotmail and click on one of my message's it locks up and then I have to get out of internet explorer,it doesn't do it until I click on the message and it opens up.
It started doing this a couple of days ago and it does it in my wife's hotmail also so I was wondering if anyone has any idea's on how to fix it or what the problem is.
Eveything else works alright,I have windows xp.

ScottGem answered on 11/21/04:

Try deleting all your hotmail cookies. This usually indicated a corrupted cookie.

Hope this helps,
Scottu

craigchamberlain rated this answer Excellent or Above Average Answer

Question/Answer
craigchamberlain asked on 11/20/04 - print in excel

Hi everyone,
I'm trying to print a budget chart out in excel but when I print it out everything prints but the horizontal lines and vertical lines,so I was wondering if anyone can help me out.
I have windows xp if that matters.
thanks,
Craig

ScottGem answered on 11/21/04:

Its not clear which lines you are referring to. Check the properties of the chart or the sheet. Those lines may just be there for viewing. You may have to select that they be printable.

Hope this helps,
Scottu

craigchamberlain rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 11/20/04 - system file checker (SFC)

hi i am putting in the comand SFC /scannow to determine whether there are any missing files. it goes through & i waited until windows verifies that all protected files are in tact & their original versions. is that all i need to do after that or is there another command prompt that i must enter after this?

ScottGem answered on 11/21/04:

That should be all you need as far as SFC is concerned.

Hope this helps,
Scottu

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 11/20/04 - disk defrag

is the purpose of a disk defrag to ensure that the system runs faster instead of slower?

ScottGem answered on 11/21/04:

The purpose of a defrag, is to place all parts of all files in contiguous sectors on a disk.

As files are deleted and resaved, it becomes possible for them to become fragmented. A saved file will occupy the first free area of a disk the system can find. If that area is not large enough for that file, then parts of the file will stored in the next free area, causing the file to become fragmented.

As a disk becomes more and more fragmented it can slow down because it will take longer to read files.

So defragging frequently helps speed up machines.

Hope this helps,
Scottu

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 11/20/04 - where to find archievd items

once archiving has been performed by the prompt that comes in outlook where do you go to find your archived items?

ScottGem answered on 11/20/04:

Depends on where YOU set up the Archive file. There Should be an archive folder in your folder list.

Hope this helps,
Scottu

Raging rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 11/09/04 - 16 bit MS-DOS System

I have XP Home.this error message appears at different times:
16 bit MS-DOS Subsystem
C:Docume~1OwnerLocals~1Tempe0c4d.exe
C:WindowsSYSTEM32AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose`Close` to Terminate the application.
Close Ignore

I chose Ignore and it dissapears, but then it reappears at any time.
Any ideas why this happens?
thanks,Jim

ScottGem answered on 11/09/04:

Run MSCONFIG and see if that file (Tempe0c4d.exe) is listed in the Startup. If it is uncheck it. If its not, try renaming the file.

HTH,
Scott<>

gtoman rated this answer Above Average Answer

Question/Answer
Geraldask asked on 11/07/04 - ms outlook opens photo program??

ms outlook opens email attachments on an outdated photo program that I use to use. Installed new program. How do I tell outlook to go to new program.

Thanks a million,

Geraldask

ScottGem answered on 11/07/04:

Its not just Outlook. Your association with those graphics types is with that older program. Look up Association in windows Help. It will tell you how to set the new program to open those file types.

Hope this helps,
Scottu

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 10/30/04 - non extractable file

C:Documents and SettingsOwnerLocal SettingsTempCCEF.tmp is a non extractable container file of type MIME

what would this mean if it was picked up from a system scan & put in qurantine, should i delete it?

ScottGem answered on 10/31/04:

A MIME file is a file that was encoded from binary to text. If a System scan put it in quarantine then you, of course, delete it.

Hope this helps,
Scottu

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Ccl471 asked on 10/29/04 - Employment in Various IT Careers

I saw on the news a few months ago that a certain IT job was outsourced to India. I think it was software engineering. They said that the American company that outsourced the job would rather pay an Indian software engineer something like around $22,000 a year to do the job than pay an American to do the job here for, what is it, like $64,000 to $70,000+ that software engineers get paid here?

Well, I'm considering changing careers, and I think I might want to do maybe something like computer networking or maybe database administration. I imagine those jobs can't be outsourced because those jobs require somebody to be present here, where the computer networks and systems are located, right? I mean, you can't have someone in India administer a network located at a company here in the U.S. or have someone in India administer the database of a computer network located here either, right?

Or am I mistaken? Can networking or database administration jobs be outsourced? And are these two careers vulnerable to layoffs during economic recessions?


Many thanks,

C.L.

ScottGem answered on 10/29/04:

Actually some of it CAN be outsourced. Database Admin especially doesn't require physical proximity to the servers. Networking admin usually requires more hands on though it depends on the tasks. For example, one can create IDs, manage permissions and other configuration tasks remotely.

Hope this helps,
Scott<>

Ccl471 rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 10/27/04 - Archiving

how do you archive in Outlook express 6, what is purpose of archiving?

ScottGem answered on 10/28/04:

Just look up the word archive in any dictionary and you will understand the purpose of archiving. Not sure how OE does it. I know Outlook has an option to archive with several settings to customize it. Archiving can be set to occur on a regular basis or on command.

Look up Archiving in OE help to see how it does it.

Hope this helps,
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 10/27/04 - email loss

is there anyway to recover deleted emails back from the system.

anyone know how to do this?

ScottGem answered on 10/28/04:

From "the system"???? and what system would that be? That's a key piece of info here.

Without that info no way to give an answer.

What I can tell you is generally how e-mail works. Mail is sent to a mail server servicing the mail domain listed in the address (i.e. hotmail.com). The mail server then stores that mail in the addressee's mailbox on the server. The addressee then uses a mail client to read that mail. If the addressee uses a local client (like Outlook Express), then the mail is downloaded to the local PC into a mail storage file. This file acts like a database storing alll the mail in that file. With some e-mail clients there may be separate files for each e-mail folder or it may all be one big file.

If you don't use a local client to download the mail, then you are viewing the mail on the server itself.

Depending on the settings, the mail may be immediately deleted from the mail server after retrieval by the local client or it may hang around for awhile on the mail store.

Generally on a local client, deleted mail is stored in a deleted folder. Once mail is deleted from that folder, its basically gone from the local machine. You might be able to recover it with some sophisticated (and expensive tools).

Once the mail is deleted from the mail server its all essentially gone. It would probably take a court order to get it from the mail service.

Hope this helps,
Scott<>


In any

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 10/25/04 - service pack 2

what is the safest way to download service pack 2.


like if u started to install it & click cancel what effect does this have on the PC or operating system?

ScottGem answered on 10/26/04:

When you select to begin the upgrade, a small install program is downloaded. This program then starts to run actually processing the install. If you cancel, it shouldn't affect your machine at all. If you stop or shut down without letting the install cancel you could have propblems.

Hope this helps,
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Ggillcom asked on 10/24/04 - fdisk

New installation.Inserted startup disk in drive A.Error message:"error reading fixed disk".BIOS has detected the fixed disk.

ScottGem answered on 10/25/04:

You need to go into the CMOS setup and make sure the hard drive is being recognized. If it isn't check the cables and the jumpers.

Hope this helps,
Scottu

Ggillcom rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 10/22/04 - Data Recovery

hi there. i am a teacher & i have been updating my win 98 to the new edition of winxp with the service pack 2. however on the installation i did for a laptop it's frozen & only comes to a blue screen & doesn't boot up. i need to print reports but can't get them due to always getting stuck with my installation. the reports were put on the network server, is there anyway i can get these reports & work done on them. i.e can i recover it back.

what i have tried so far:

-uninstall of service pack 2 - try get system back to original state.
-obtaining latest drivers for printer.
-& not knowing which option to go for click, o.k, more info or cancel as they all run risk of losing data.

so my question is does anyone know what i should do to get reports back or know of how to perform data recovery, are there any websites that explain this where you can obtain a download or program for free? i would really appreciate any help at all.

ScottGem answered on 10/23/04:

If the reports were put on the network server, then they should be there. All you need to is log onto the network to get at them.

Data Recovery software can be expensive. The best I know of is at ontrack.com.

I wonder where you got this upgrade disk from. XP is licensed to one PC only. Using a disk meant for another machine can cause problems.

Hope this helps,
Scottu

Raging rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 10/22/04 - partitions

I'm curious about this. I read this this at another website:
"If you have your hard drives partitioned so that all the data is saved on partitions other than c: that way they are not in danger when u do upgrades or other potentailly
'dangerous' things".

If you do make several partitions and you use them for storage and/or other OS's and if the hard drive crashes how will anything be saved on the hard drive? all the partitions and everything in them will be gone! so how does that keep you out of danger?
Thanks, Jim

ScottGem answered on 10/23/04:

There are different levels of "crashes". By storing all your data on another partition (that's how I do it), if your OS crashes and you need to restore that, you are only restoring the C partition, leaving your data intact. Even with a damaged drive, it may be easier to get back data if its in a separate partition. Rarely does a hard drive completely crash where its totally unusable.

Hope this helps,
Scottu

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
hotpotato asked on 10/22/04 - hello

Hi i was wondering if you were able to help me understand this article and tell me what it is about.

http://www.cioinsight.com/article2/0,1397,1456958,00.asp

Thank you so much!

ScottGem answered on 10/22/04:

This is the second time you have asked me to explain an article. The last time I asked you for some clarification and you never responded.

I would like to know
a) why you are trying to understand the article and
b) what about the article you don't understand.

This medium is more suited to asking specific questions. If you encounter something you don't understand then you need to define that.

Scott<>

Question/Answer
Raging asked on 10/17/04 - importing & exporting

what's the easiset way to export files from previous computer onto another computer. is there clear step to step instructions available on any website?

ScottGem answered on 10/18/04:

Importing/Exporting is taking data from a program's data file format and saving it so it can be used in another program. This is done using the File menu where there should be an Export or Save As option.

As for copying those files (or any files) to another PC, there are several methods. What's easiest depends on the two PCs. One can use floppy discs, CD discs, flash drives, LAN connection, direct cable connection, sending via e-mail or uploading to/Downloading from a third party.

Step by step instructions would depend on the method used. Using removeable media (Floppy, CD, Flash drives) is just a matter of copying to and from the media. Using a LAN is just a matter of copying from the local drive to a network drive and back to the other local drive. Direct connection depends on the software used. E-mail is just attaching to and downloading from the e-mail. Uploading/Downloading depends on the third party used.

Hope this helps,
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 10/17/04 - dll.file

how do you fix the error "dll.file not found, searching for...(another file) i.e. "fast file" error in ms97.

any clues anyone?

ScottGem answered on 10/18/04:

You rteinstall the program that's asking for it or you reinstall Windows or use System File Checker (SFC) to restore missing or damaged files.

Hope this helps,
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Flanker asked on 10/17/04 - CD-RW's

When it comes to working with a CD-RW instead of a regular CD-R , is there anything one must do prior to using them so they work correctly ? or is their use basically the same ! Where can I find out more on this subject ? Note : Using Windows XP. THX JF

ScottGem answered on 10/18/04:

That depends on HOW you want to use them. If you want to use them as a rewriteable disk (like a floppy), you need a packet writing utility. RWs need to be formatted for packet writing and nmeed a utility (like Roxio's DirectCD. I don't like the way Win XP handles RWs. In fact I haven't been able to get it to work satisfactorily, so I upgraded to the latest version of Roxio.

Hope this helps,
Scott<>

Flanker rated this answer Excellent or Above Average Answer

Question/Answer
Prakash asked on 10/15/04 - Zonealarm

dear experts
i have a pentium 4 , 1.5 ghz based pc and am a normal home internet user

i have a registered copy of norton antivirus ..

recently my friend told me the importance of having a firewall , and how it stops spyware etc

i asked my pc guy and he said that , i should keep any one , either norton antivirus 2004 or zone alarm
the trouble is that , if install zonealarm it will be the trial version
he told me that
if i keep both my pc will slow down dramatically , i think he is right , my friend has a pc with the same config as mine , he had both and his pc slowed down considerbly
pls advice
thanks
prakash

ScottGem answered on 10/15/04:

I think you need a new PC guy. An anti-virus and a firewall are two separate things. They fight different enemies and work differently. If you use a boradband connection you NEED both. You also need a spyware utility as that is a third thing. A firewall doesn't prevent spyware, but some can help detect it by stopping outgoing communications. Zone Alarm does that.

If you are using a dialup connection then a firewall is not as necessary. As for slowing things down, having both shouldn't have a major affect on performance.

Hope this helps,
Scottu

Prakash rated this answer Excellent or Above Average Answer

Question/Answer
TMarc asked on 10/12/04 - Downloaded text data

Hey Scott.. I have received a file of data in text format downloaded from a mainframe application. I need to convert this data into SAS format. I've tried to do this conversion using the SAS 'wizard' and by direct programming techniques....both of which I've done dozens of times. The data is dilimited with the "|" (the pipe)..There are ten data elements. My problem is that the last (10th) data element has some strange characters which SAS is confusing as an 'end of record' indicator or possibly a RETURN. Therefore, SAS is treating the middle of this 10th data element as the beginning of the next record. I've tried importing into MS Access, MS Excel---same exact results.. I tried to a 'find and replace' with notepad and WORD..About 3/4th of the way thru, they freeze up and I lose all the changes made thus far. I have determined that I can live without this 10th data element. Can you tell me how to be rid of this data element while preserving the first nine data elements. I'd be eternally grateful. THanks for your time.

ScottGem answered on 10/13/04:

Hmm a toughie. The first thing I would try is see if you can import into Access but skip the 10th element. If that doesn't work, I would see if you can get a different extract.

Hope this helps,
Scott<>

TMarc rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 10/12/04 - ping

in the ping command,
is there any prompt you can type that makes the system configured to how it was before (i.e say you were working away with an applicatoin but it's gone mad, can you type a command the resets it to how it worked prior).

any one know?

ScottGem answered on 10/13/04:

The only purpose of the Ping command is to test a signal sent to a particular address.

Hope this helps,
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 10/12/04 - MODEMS CONFIG

Hi, can anyone tell me the best possible way to

configure

-DSL302G MODEMS
-DSL500504 MODEMS

Any websites with clear instructions on how to do this would be great & really appreciated.

ScottGem answered on 10/13/04:

Try dslreports.com

Hope this helps,
Scott<>

Raging rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 10/06/04 - HELP HELP I have a XP home system.

I also have a new copy of XP Professional. If I were to choose to do so can I just install (copy) the XP pro over the XP home system without a reformat and not change the data in any way. Please be sure, Thanks in advance.

Thanks,

Geraldask

ScottGem answered on 10/07/04:

It depends. If its not a upgrade version it may require a bare drive. If it is an upgrade version, should be no problem. You can boot to the CD and it will tell you if it needs a bare drive or not.

Hope this helps,
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
excon asked on 09/29/04 - Servers


Hello Experts:

I play online poker at a popular online casino. At any given time, they say they have 50,000 people online playing at xxx tables. I added up the money they must be making and I about XXX.

I am curious, however, about how many servers would be required for a site like that. 3 or 4? 20-50. A couple hundred? What?

excon

ScottGem answered on 09/29/04:

There is no way to tell. There are too many factors involved it could be anywhere from a few to a few hundred.

Hope this helps,
Scottu

excon rated this answer Excellent or Above Average Answer

Question/Answer
Prakash asked on 09/29/04 - picture editing

hey experts
i downloaded pics from my digital camera to my computer , it opened using windows picture and fax viewer
unfortunately some pictres were taken during sunset and they have come dark ..
is there some where or some software to increase the brightness , sharpness and other propeties of a picture
thanks
Prakash

ScottGem answered on 09/29/04:

There are loads of such apps. Your camera probably came bundled with some. If not, Jasc Paint Shop Pro is probably the best of the low end. You can find trial versions of it at most shareware libraries.

Hope this helps,
Scottu

Prakash rated this answer Excellent or Above Average Answer

Question/Answer
TMarc asked on 09/15/04 - Adobe followup question..

Hey Paul..Thanks for the quick response to my original question re: How to convert WORD document to adobe format..But..I have a couple of questions..What do you mean by "open your PDF document" ?? I'm trying to convert TO pdf format..I almost think you gave me instructions on how to convert pdf format to WORD..Did I miss something..?? Thanks, again for your time.

Ted

ScottGem answered on 09/17/04:

I remember reading Paul's answer and thinking that he was giving instructions on going from PDF ro Word as well.

To convert ANY document to PDF format you need a PDF writer utility. One comes with the full Adobe Acrobat package. But there are thrid party writers as well. Scansoft makes one and I use a freebie called CutePDF.

The drawback of the 3rd party utilities is that they don't give you the full features you get with Acrobat.

Hope this helps,
Scott<>

TMarc rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 09/15/04 - CoolWebSearch!!!!!

This is the second time this crappy website has been, SOMEHOW, download. I deleted it the last time but don't remember how,so HOW do u delete this web site when i go onto the i-net? googles my homepage but it still goes to this website!!
thanks, Jim

ScottGem answered on 09/15/04:

you should also be more careful where you surf or what links you follow. That's how you wind up getting this junk.

Hope this helps,
Scottu

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 09/05/04 - creating new folders in outlook &

is there any kind genius soul out there that know's when you create a new folder by right clicking on inbox & say new folder created is fiona, how do i get fiona's emails to get delievered there? any clues anyone?

much appreicated it will be.

ScottGem answered on 09/05/04:

Create a Rule (Tools>Rule Wizard).

Hope this helps,
Scottu

Raging rated this answer Above Average Answer

Question/Answer
Squall asked on 08/29/04 - DVD Audio

Hi

Is there a free downloadable program I could get to extract audio from a DVD and convert it to MP3 or wav?

Thanks

ScottGem answered on 08/29/04:

Someone recently asked a similar question. I'll give the same answer. There may be such software, but there are copyright issues here that I would not want to deal with. It would be legal to make such a copy as long as it was for personal use only and as long as you own the DVD. But making copies, even of just the audio, to use distribute or use publicly, would be illegal.

Hope this helps,
Scottu

Squall rated this answer Excellent or Above Average Answer

Question/Answer
luhayes asked on 08/29/04 - Using Laptop in Europe

Taking laptop to Europe.

What do I need to know about electric connections, access (wired and wireless). I have the convertor from 210 to 120 volts. Have Gateway computor using 98 2nc ed and Internet Explorer 6. At moment laptop is dial up modem only but can upgrade if necessary.

Is "Go to my PC" an option?

ScottGem answered on 08/29/04:

Electrical you seem to have covered. So the key is Internet Access. You should talk to your ISP to see if they have any numbers in Europe. If you use Braodband, see if they have a travelers program. My cable company has a program where you can buy hours to use as dialup. I would also check with AT&T, I recall they had such a plan at one time.

If you have 802.11 on the laptop, I beleive there are Internet Cafes with hotspots. Also check with the hotels you will be staying at, they may provided wired or wireless access.

As for Go To My PC. If you need to get files that will be on your home desktop or office PCs, then that is an option.

Hope this helps,
Scottu

luhayes rated this answer Excellent or Above Average Answer

Question/Answer
gtoman asked on 08/28/04 - weird searchbar keeps appearing!

when i go online, googles my hompage, this weird searchbar is at the bottom of my screen. nowhere does say a name from where it came from it gives you choices like Make Money and Investing, Casino, Dating,Morgage, Travel, Insurance, Credit and some more things. Theres no x in the upper right hand corner to click on to close the stupid thing!
How can I get rid of it????

ScottGem answered on 08/28/04:

Get AdAware or Spybot. should remove it.

Hope this helps,
Scottu

gtoman rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 08/28/04 - I like to use auto hide on the task bar BUT

many times when I move down to get it it will not respond, so I hit the windows key to bring it up. I have also unlocked it and draged it up so that it is about 1/2 inch wide and that helped some. I still find myself having to hit the windows key a lot.....

PLEASE experts tell me something that will improve the responce of auto hide!!!

Thanks for your help...

Geraldask

ScottGem answered on 08/28/04:

I'm not sure if I can help, but I find that, if you run certain software full screen, the Taskbar will not pop up over it. You should make sure you have Always on Top checked. But I suspect the problem occurs with specific apps.

Hope this helps,
Scottu

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
bloodcherry asked on 08/25/04 - If-Then and Lookup Functions in MS Excel

Hi, I've been racking my brain on trying to do these and I've messed up so many times and tried to fight through it, but no matter what, no matter how much time I can't comprehend this apparently. I really hope somebody can help me, because I need it really badly and I'll appreciate it forever.
I'm have to insert and IF-Then function to determine if this manager will get a 15% commission or a 20% commission with the cut off amount being $12000. Now I came up with this: =IF(C2 <= ?", (C2 * 0.15 + C2),(C2 * 0.2 + C2)) but when reading the question it seems like the answer must be a percentage, that somehow I'm too make a formula that will generate 15% or 20% not the ammount of commission they earned. I tried to then do =IF(C2 <= ?", (0.15),(0.20) but all that does is generate 0.15 back to me, which isn't right, I know that there are some commission which are 20% through checking the formulas previously. So I have no idea what to do or how to set up a formula that will generate a straight percentage. How do I start? Where did I mess up? Help.
Second I'm having trouble with the LOOKUP function, I have to insert a column that will use it to determine the bonuses for each manager and I don't know how to start setting up formulas. I did the second chart, with one column being the If and the other being the Then but thats where it stopped. What do I do?
I know I haven't given you all the data that I'm working with which might be a hinderance, but if there is any information you need from me to figure this out just let me know.
I hope that someone will be able to help me. Thanks in advance.

ScottGem answered on 08/25/04:

First, I assume this formula is going in D2 and you want the formula to show the amount PLUS the commission. In that case the formula shouls be:

=IF(C2<=12000, C2*1.15, C2*1.2)

The way a VLookup works, is it takes a value in a cell and look that value up against a table. It will return the value from a column to the right of the cell where the value matches. If there is no exact match, it will use the last row that is below the value.

Without knowing more about what you need to do here I can't be more specific.

Hope this helps,
Scottu

bloodcherry rated this answer Above Average Answer

Question/Answer
richturner asked on 08/21/04 - Creating a Postcard in Word

Scott, can you give me any tips on creating a postcard in Word from Office XP? I've looked under Tools / Letters and Labels / Envelopes and Mailings, but nothing in there seems designed to produce a postcard of the size used by the post office. What I want to do is produce standard text on the back of a postcard and print it out on a series of pre-stamped postcards issued by the post office. I don't mind if I have to manually address the postcards, although it would be nice if the addresses could also be printed out. Is there any way to do this easily in Word?
Rich

ScottGem answered on 08/21/04:

Check for Avery's postcard paper. Then use that number to create labels. If you want to do single postcards, then just make a custom paper size.

Hope this helps,
Scottu

richturner rated this answer Above Average Answer

Question/Answer
abu_abdullah asked on 08/20/04 - time spend on internet

Please guide how to find the time spent in internet in ones pc. advice for both MS ME and windows xp professional os. thanks.

ScottGem answered on 08/21/04:

Unless you log that time yourself, there is no specifc way. Its definitely not something built into Windows. Your ISP should be able to provide a log of when you connect to them. But that would only be valid with a dialup connection.

There are some shareware apps that can be set to record the time you spend. Check places like tucows.com or download.com for them.

Hope this helps,
Scottu

abu_abdullah rated this answer Above Average Answer

Question/Answer
sabhi_d asked on 08/18/04 - Case Studies

Can I have some case studies topics in Software Development

ScottGem answered on 08/19/04:

Sure, go to google.com or your favorite search engine and plug in "case studies" "Software development". That should bring up something.

But please don't expect us to do your research for you.

Hope this helps,
Scott<>

sabhi_d rated this answer Bad/Wrong Answer

Question/Answer
luhayes asked on 08/11/04 - Burning a CD

Are there any advantages or disadvantages of using Windows XP's own CD burning capability vs. using a separate CD burning program such as EZ CD Creator?

I only want to back up a specific folder occasionally.

ScottGem answered on 08/11/04:

In my opinion the built in CD burning support for Win XP is fine for burning CD/Rs. In other words for write once. But I don't like the way it works for CD/RWs. So I use Roxio's software instead.

Hope this helps,
Scott<>

luhayes rated this answer Excellent or Above Average Answer

Question/Answer
Ggillcom asked on 08/01/04 - HD is not detected

Computer was working fine,then suddenly froze up.Error message:hard disk failure.Replaced HD.Went to BIOS.Not detected.Cleared CMOS.No results.Error Message:checksum error.Checked cables.Hd not detected.


Jerry

ScottGem answered on 08/01/04:

It may be the cable or the controller. You will need to take it in for service to determine that.

Hope this helps,
Scott<>

Ggillcom rated this answer Excellent or Above Average Answer

Question/Answer
luhayes asked on 08/01/04 - Download and install drivers

I'm confused about what to do after I download drivers.

After I've downloaded them to my Windows Desktop and double-click to open the downloaded file, do I need to do anything special (direct them somewhere) or just let the installer take over with those decisions?

ScottGem answered on 08/01/04:

Depends on the drivers. Where you download them from there should be install instructions.

Hope this helps,
Scott<>

luhayes rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 07/26/04 - How can I use STANDBUY

What are the settings for standbuy or hibernate mode in XP...

Please tell me why they do not work.

Thanks,

Geraldask

ScottGem answered on 07/31/04:

Define your sleep button. This is NOT a standard button. Is it on your keyboard, PC or screen?

Generally such a button, depending on where its located, will kick off the same process that occurs when the specified level of inactivity occurs. It just kicks it off immediately. It might be that this sleep button has gotten corrupted or changed. How to fix will depend on where its located.

Hope this helps,
Scottu

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
Claire71 asked on 07/29/04 - trojan horse

Hello, wondering how to get rid offf trojan horse downloader.keenval C - I am semi-computer illiterate! Thanks

ScottGem answered on 07/30/04:

What is telling you that you have it? Doesn't that offer removal? If not go to google (or use your favorite search engine) the name and you should find instructions.

Hope this helps,
Scottu

Question/Answer
Nitin asked on 07/27/04 - download manager (DAP)

hi experts
well here is the problem , i have a slow dial up connection and i download stuff like songs etc which are about 5 to 6 mb almost everyday
so with the right download manager i would be able to improve the download time , pls advice me , i currently used DAP but it splits file into only 4 parts so i'm not happy when downloading many files
pls recommend a god download manager which should
1) work with IE and opera
2)resume and pause features
3)give good performance at slow net speed .. download files faster
and yes
it should be free ... :)
just give me one manager but it should satisfy all above criteria
thanks
Nitin

ScottGem answered on 07/28/04:

The reason I ask the question is that too many people are pirating music and I refuse to support that.

However, checking out that site, it looks like its freely distributed stuff.

The two DL Mgrs I have heard the most about are Go!Zilla and GetRight.

Hope this helps,
Scott<>

Question/Answer
Geraldask asked on 07/26/04 - How can I use STANDBUY

What are the settings for standbuy or hibernate mode in XP...

Please tell me why they do not work.

Thanks,

Geraldask

ScottGem answered on 07/28/04:

In my experience the standby or hibernate features cause more problems then the electricity they save. Generally I just turn them off.

Hope this helps,
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
KALIKOKAT asked on 07/25/04 - CCTRUST.DLL

ALOHA,
How can I fix this...MISSING PROGRAM FILES
c:ProgramFilesCommonFilesSymantecSharedccRegvfy.exe
Cannot access a necessary file, cctrust.dll

and
""""""""""""""""""""""""""""SymantecSharedccsymstore.dll

MAHALO,
JR

ScottGem answered on 07/25/04:

Try reinstalling whatever Symantec software you have. Or contact them for help.

Hope this helps,
Scottu

Question/Answer
luhayes asked on 07/22/04 - Backup utility

What is a good backup program to buy that will it easy to back up from 3 different folders to a second hard drive from a single icon on my Windows XP Desktop? I don't want any compression -- and want just the same 3 folders to completely overwrite what was put there the day before.

ScottGem answered on 07/23/04:

I use My PC Backup from Stomp. Its easy to use and you can create job sets that can backup specified folders to just about any media. You can either schedule the back to run at any time or setup a job file as an icon and run it from that.

Hope this helps,
Scottu

luhayes rated this answer Excellent or Above Average Answer

Question/Answer
Greenlea asked on 07/22/04 - Spell Check

Please help.

How do I add my own words to the spell check in Word 2003, using WinXP ?

Thank you.

Greenlea

ScottGem answered on 07/22/04:

As you run a spell check, when it finds a word not in its dictionary there will be an Add To dictionary button.

Hope this helps,
Scottu

Greenlea rated this answer Excellent or Above Average Answer

Question/Answer
luhayes asked on 07/20/04 - Virus on Mac

I continually hear that Macs are less vulnerable to virus attacks. Is this because Macs are naturally more secure or because most Windows-based systems are so much more prevalent?

Also, any sites with stats on this topic?

ScottGem answered on 07/20/04:

Is a little bit of both. The same goes for UNIX and Linux. Since they comprise a much smaller portion of the existing machines, they are not as tempting a target. However, they don't have as many security holes as Windows has.

Hope this helps,
Scott<>

luhayes rated this answer Excellent or Above Average Answer

Question/Answer
slc7948 asked on 07/10/04 - Remove a program from hard drive

Have broadband connection, use Dell w/ XP, IE6.x. Installed trial version of McAfee Secrity Center last week, now can't delete all of the files by using add/delete programs in control panel. Some files remain. No uninstall info on McAfee site except edit registry. Don't know how to edit registry, any suggestions???

ScottGem answered on 07/10/04:

To edit the Registry go to Start>Run and type REGEDIT. But you shouldn't do this unless you know exactly what you are doing.

Some uninstall programs won't delete the folder the program creates, especially if any other files are stored to it. Once the Uninstall does its job then just delete the folder.

I'm not sure what files you think are still there or why, but if you see a file you think should have been deleted, then delete it.

Hope this helps,
Scottu

slc7948 rated this answer Above Average Answer

Question/Answer
denberg asked on 07/07/04 - What does ENCARTA mean?



What does the word ENCARTA actually mean? Ok, of course I know it is Microsoft's own online encyclopaedia, but I have not been able to find the word ENCARTA in any traditional dictionary...so what does it mean?

Many thanks.

ScottGem answered on 07/07/04:

You would probably have to ask Microsoft, but does it have to have a meaning? What does Pentium or Athlon mean?

Its just a word that Microsoft coined to sound high brow. I suspect the Carta part comes from the same root as Magna Carta and the En refers to encyclopedia.

Hope this helps,
Scott<>

denberg rated this answer Excellent or Above Average Answer

Question/Answer
denberg asked on 07/07/04 - Keystrokes for transcribing CDs...

I've recently been transcribing some conversations from audio tapes that have been transferred to CDs. Now normally when transcribing audio cassettes I use a standard transcribing tape machine with a foot pedal. However you can't use this for CDs. So I was wondering, is there any way of programming my PC (or getting my administrator at work to do it for me) so that a keystroke can be assigned to my PC so that I don't have to keep taking my hand off the keyboard to work my mouse every single time I want to stop or "rewind" the CD to some word I didn't hear clearly?

Many thanks,

Paul.

ScottGem answered on 07/07/04:

You can get a macro program that will store a set of keystrokes, mouse movements, etc that can be played back with just a key combination. I use AimKeys (aimsoft.com) to do that for canned answers I use here.

Hope this helps,
Scott<>

denberg rated this answer Excellent or Above Average Answer

Question/Answer
Bradd asked on 07/07/04 - Two Questions

Number 1 - I turn my computer off each night. When I turn it on the next day I click on AW and the page pops up with my username up at the left. Then I go to another page in AW and I'm advised to log in. I log in, get a screen that tells me to log in, etc., etc., etc. I find that when I close out of everything and restart the machine (without turning it completely off), and come back to AW it now recognizes me without my logging in - as it always has.

Number 2 - (In case it's related to number 1) I have been using MSN chat for months without a problem. As of July 1 it would no longer let me sign in. I uninstalled MSN Messenger, reinstalled, rebooted, etc,. and it still won't let me sign in. I emailed MSN support but no reply as yet (supposed to reply within 24 hrs - didn't). As an alternative, I tried to install Yahoo messenger. It just won't download after I do all the preliminaries.

I disabled my firewall (ZoneAlarm), opened up cookies to complete access, ran anti-virus, spybot, etc - still no luck with either MSN or Yahoo. I didn't bother emailing Yahoo because I'm not sure they really exist.

A successful solution will be rewarded with my first-born and a six-pack of your choice.

ScottGem answered on 07/07/04:

I would say its likely cookie related. I would clear out all your cookies then make sure you have them set to prompt or allow.

As for MSN what messages do you get when you try to log in, what messages when you try to install Yahoo Messenger?

Also, what version of windows/IE do you have?

Hope this helps,
Scott<>

Bradd rated this answer Excellent or Above Average Answer

Question/Answer
Akitil asked on 07/01/04 - Downloading from site with "Yellow error icon"

Hi folks!

have Win XP home, P4, use Norton Internet Security, Norton Antivirus, Spyware Blaster, Sygate Personal Firewall & SpyBot.

PROBLEM: trying to access http://nirsoft.cjb.net/

to download a program called "WinUpdatesList" that I read about in the Langa.com newsletter (which is fantastic!).

I get a message that informs me that certain problems prevent the Web page from working (or display- sorry translating) properly. At the bottom of the window, there is the "Yellow error icon".

When I clik on the Yellow icon, it gives this info:

line: 50
car:1
error: 'SymRealWinOpen' is undefined
code: 0

I have tried working with all those programs I have mentionned above to allow the cookies & the site address to pass, but nothing is working out.

so my QUESTION is this: even though I have this problem, which also happens on other sites, will downloads from sites with this problem work properly? or is this a problem that I will have to fix once & for all? (well, I guess that makes 2 questions...)

as always, looking forward to your answers!
thanks,
Akitil

ScottGem answered on 07/02/04:

The publicity from Langa's column probably overloaded the site causing problems. The problem is in the coding of the site, nothing you can do. But it shouldn't affect downloaded files unless they are sloppily coded.

Hope this helps,
Scott<>

Akitil rated this answer Excellent or Above Average Answer

Question/Answer
Petesharky asked on 07/01/04 - I should have added.

I asked this question yesterday for some reason it won't allow me to post a clarafication. I wanted to add some things to it.

Question.
I keep getting this script error message when I use my scanner. It's a HP xi photosmart.


file://C:Program FilesHPDigital ImagingSkinshp1scscan.htm

Any help would be appreciated. I am going crazy and I need this for my work.

Additional info. About every 2 weeks I have trouble with this either all of a sudden it comes up. cannot be found, or New harware found. Same happens if I turn it off. Maybe I am getting intermittent powersoutage for a split second but it doesn't make sense to me. Or a loose connection which I have checked.

Yesterday I removed adobe acrobate by mistake, also a program called print artist and print shop. I re-installed the acrobat.

I have tried un-installing the printer/scanner combo and reinstalling it which takes like an hour each time. I did it twice.

I am going to uninstall it again and try one more time also going to reinstall the programs I removed yesterday. Also having a problem with go-back it won't allow the system to be reverted same with system restore. I am going nuts.

ScottGem answered on 07/01/04:

I assume you have a USB connected All-in-One. I have had problems with USB connection going awry. Usually a reboot helps.

Have you talked with HP tech support on this?

Hope this helps,
Scott<>

Petesharky rated this answer Excellent or Above Average Answer

Question/Answer
Petesharky asked on 06/30/04 - Script Error

I keep getting this script error message when I use my scanner. It's a HP xi photosmart.


file://C:Program FilesHPDigital ImagingSkinshp1scscan.htm

Any help would be appreciated. I am going crazy and I need this for my work.

ScottGem answered on 06/30/04:

Reinstall the scanner software. You may want to remove it first then reinstall.

Hope this helps,
Scottu

Petesharky rated this answer Excellent or Above Average Answer

Question/Answer
Skyeee asked on 06/29/04 - resizing pictures

Hi. How do you decrease the size of a picture so you can send in email or put on webpage?? In case it matters, I am using Win XP, and HP image gallery!! Thank you.

ScottGem answered on 06/30/04:

If you are using the latest HP Image Zone software there is a setting where you can choose picture size. One of the choices is for WEB use. That's also the best for e-mail. This will reduce the pic to 75dpi and about 2"x3". This is more than sufficient for electronic use.

Also make sure you are using a JPG format as that is a compressed format.

Hope this helps,
Scott<>

Question/Answer
Petesharky asked on 06/29/04 - IP Address

Is it possible to identify someone by their IP address without knowing who they are or any information about them?

ScottGem answered on 06/30/04:

Yes and no. When someone connects to the Internet their PC is assigned an IP address for that session. The ISP they connect to will keep a record of what account was assigned what IP during what period. So the ISP can identify the account holder who used an IP at a specified time.

However, ISPs have no rules about how long they can or should keep such logs. More importantly, they cannot and will not release that info without a court order (see the fight between the RIAA and ISPs over revealing info about music pirates).

The most you can do is determine the ISP that owns the IP address. The site Karen gave you lists North American ISPs with links to other regions. Another site is samspade.org which claims to be able to pinpoint it even further, though I don't see how.

Hope this helps,
Scott<>

Petesharky rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 06/26/04 - I have an Lexmark z22 printer with a driver

I want it to work with XP. Do I go to the Lexmaet web site download the driver to the desktop/go to device mgr. remove current driver/go to desk top install driver and reboot machine. Well that does not work. Help

Geraldask

ScottGem answered on 06/27/04:

Assuming there is a driver for XP for the printer, remove the Prinfter from the printers folder. Then use Add New Printer. When it comes up with the list of printers, use tha Have Disk option. Have it look in the folder where you put the drivers. See if that works.

Also look on LexMark's site for install instructions.

Hope this helps,
Scottu

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
craigchamberlain asked on 06/26/04 - value of plates

hi everyone,
I was given a platter and some plates years ago by my grandmother and would like to know if anyone has an idea where to look to find the value of them.It has the name Austria and the letters HUB below it.
thanks,
Craig

ScottGem answered on 06/27/04:

You can also try ebay. Alos this really belongs in the Collectibles and Hobbies area.

Hope this helps,
Scottu

craigchamberlain rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 06/21/04 -

Is there a way to keep??

I use Win XP. Some times I want to clear cookies, history, and delete files. When I do all my logons are lost. How can I delete all and save just a couple like "answerway.com"

Also do the number of icons on a page change the loading time. Example 10 vs 30.

Thank You,

Geraldask

ScottGem answered on 06/21/04:

I almost never clear cookies. Cookies have gotten an unfairly maligned rep. They almost never have an affect on performance. The only time they do is if one gets corrupted.

What I do, is use a cookie manager (I use Cookie Pal from kburra.com, but there are others). This allows me to specific what sites I will accept cookies from, which to reject or prompt me if its a new site. This also allows for deleting specific cookies, or selecting all and unselecting only specific ones.

Hope this helps,
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
Nitin asked on 06/18/04 - Windows XP

dear sir
i use windows xp proffesional , recently it takes lots of time to start
it almost takes 25 seconds , as compared to 15 seconds
i asked my computer engineer as to what might be wrong
he said that i have lots of software and background stuff runnning when
i am using xp
i have a 40 gb Hardisk it is about 50 % used, pentium 4 @ 1.5 ghz and 255 mb ram

( i have windows 98 on drive C and XP on drive D , i use XP all the time ,
windows 98 is only for games like need for speed etc , windows 98 is about 100 % faster
than windows xp,i have not installled norton antivirus in windows 98 )

my computer engineer also says that the use of Antivirus software
slows the computer dramatically , i use norton antivirus on XP
if i uninstall norton , how much improvement will i see ?

personally ... i think AV is necessary


also , i have just started my computer and i press contol alt delete
and the windows task manager opens , under the processes tab
the following processes are running .. just see if some could be
eliminated... which are of no use .... also is there is free software to eliminate unnecessary
background software ??
i use rambooster and when it reaches alarm level it slows down my pc till i have to
manually select "Run Now" and rambooster tries to free up ram
do you have any idea that in rambooster what should i set the "target level of free ram"
because this was the only parameter for which the default value was not given

.. here is the list when i start my PC in lowercase ....

cidaemon.exe
msmsgs.exe
taskmgr.exe
explorer.exe
notepad.exe
fxssvc.exe
svchost.exe
nprotect.exe
navapsvc.exe
mdm.exe
cisvc.exe
alg.exe
ccevtmgr.exe
spoolsv.exe
svhost.exe
ypager.exe
rambooster.exe
svchost.exe
svchost.exe
sbhc.exe
lsass.exe
services.exe
qttask.exe
winlogon.exe
csrss.exe
ccapp.exe
smss.exe
ctfmon.exe
sm56hlpr.exe
system
system idle process

thanking you in advance for your help
Nitin

ScottGem answered on 06/20/04:

Other then Netscape, IE and Mozilla, I'm not sure what other browsers are out there. I have no major problem with IE so never bothered to look.

I am sure, however, that any others out there will be free or have free trials. So search on browsers and try what you find til you find one you like.

One point, if you are having stability problems with IE, it could be because you are using a third party add on to it.

Hope this helps,
Scottu

Question/Answer
Nitin asked on 06/18/04 - Windows XP

dear sir
i use windows xp proffesional , recently it takes lots of time to start
it almost takes 25 seconds , as compared to 15 seconds
i asked my computer engineer as to what might be wrong
he said that i have lots of software and background stuff runnning when
i am using xp
i have a 40 gb Hardisk it is about 50 % used, pentium 4 @ 1.5 ghz and 255 mb ram

( i have windows 98 on drive C and XP on drive D , i use XP all the time ,
windows 98 is only for games like need for speed etc , windows 98 is about 100 % faster
than windows xp,i have not installled norton antivirus in windows 98 )

my computer engineer also says that the use of Antivirus software
slows the computer dramatically , i use norton antivirus on XP
if i uninstall norton , how much improvement will i see ?

personally ... i think AV is necessary


also , i have just started my computer and i press contol alt delete
and the windows task manager opens , under the processes tab
the following processes are running .. just see if some could be
eliminated... which are of no use .... also is there is free software to eliminate unnecessary
background software ??
i use rambooster and when it reaches alarm level it slows down my pc till i have to
manually select "Run Now" and rambooster tries to free up ram
do you have any idea that in rambooster what should i set the "target level of free ram"
because this was the only parameter for which the default value was not given

.. here is the list when i start my PC in lowercase ....

cidaemon.exe
msmsgs.exe
taskmgr.exe
explorer.exe
notepad.exe
fxssvc.exe
svchost.exe
nprotect.exe
navapsvc.exe
mdm.exe
cisvc.exe
alg.exe
ccevtmgr.exe
spoolsv.exe
svhost.exe
ypager.exe
rambooster.exe
svchost.exe
svchost.exe
sbhc.exe
lsass.exe
services.exe
qttask.exe
winlogon.exe
csrss.exe
ccapp.exe
smss.exe
ctfmon.exe
sm56hlpr.exe
system
system idle process

thanking you in advance for your help
Nitin

ScottGem answered on 06/19/04:

I let Windows manage Virtual memory. It usually picks the best settings on its own.

Hope this helps,
Scottu

Nitin rated this answer Excellent or Above Average Answer

Question/Answer
Nitin asked on 06/18/04 - Windows XP

dear sir
i use windows xp proffesional , recently it takes lots of time to start
it almost takes 25 seconds , as compared to 15 seconds
i asked my computer engineer as to what might be wrong
he said that i have lots of software and background stuff runnning when
i am using xp
i have a 40 gb Hardisk it is about 50 % used, pentium 4 @ 1.5 ghz and 255 mb ram

( i have windows 98 on drive C and XP on drive D , i use XP all the time ,
windows 98 is only for games like need for speed etc , windows 98 is about 100 % faster
than windows xp,i have not installled norton antivirus in windows 98 )

my computer engineer also says that the use of Antivirus software
slows the computer dramatically , i use norton antivirus on XP
if i uninstall norton , how much improvement will i see ?

personally ... i think AV is necessary


also , i have just started my computer and i press contol alt delete
and the windows task manager opens , under the processes tab
the following processes are running .. just see if some could be
eliminated... which are of no use .... also is there is free software to eliminate unnecessary
background software ??
i use rambooster and when it reaches alarm level it slows down my pc till i have to
manually select "Run Now" and rambooster tries to free up ram
do you have any idea that in rambooster what should i set the "target level of free ram"
because this was the only parameter for which the default value was not given

.. here is the list when i start my PC in lowercase ....

cidaemon.exe
msmsgs.exe
taskmgr.exe
explorer.exe
notepad.exe
fxssvc.exe
svchost.exe
nprotect.exe
navapsvc.exe
mdm.exe
cisvc.exe
alg.exe
ccevtmgr.exe
spoolsv.exe
svhost.exe
ypager.exe
rambooster.exe
svchost.exe
svchost.exe
sbhc.exe
lsass.exe
services.exe
qttask.exe
winlogon.exe
csrss.exe
ccapp.exe
smss.exe
ctfmon.exe
sm56hlpr.exe
system
system idle process

thanking you in advance for your help
Nitin

ScottGem answered on 06/19/04:

I think you need to consult another engineer. Using an anti-virus utility does not "dramatically" affect performance. It does have an effect obviously, but the alternative of running without one is just not worth it. If you think your PC is running slowly now, think about the problems if you get infected with one or more viruses!

The key is you have a lot of stuff running. Whether you need those things or not there is no way for us to tell. What YOU need to do is determine what each of those items are. You can do that but searching for the file on your hard drive and see what folder they are in, that may give you show you what application they are associated with. If that doesn't help, right click the file and select Properties. In the properties it should indicate where the file is from. Or you can try goggling the filename and see what you can come up with.

Once you have identified each item, you can then determine whether you need it or not. You can run MSCONFIG to prevent unwanted things from loading at startup.

You should also run a spyware utility. Spyware/adware is one of the most common causes of PCs slowing down.

By the way, Ramboost is another utility that will also slow down your system. Anything that has to constantly monitor your system is going to use up processor cycles.

Hope this helps,
Scottu



Question/Answer
Geraldask asked on 06/13/04 - HELP HELP... I have a Compaq 5000 series with WIN ME
HELP/HELP/ I have a Compaq 5000 with Win ME

The computer will not boot I have put it into 2 different but similar Compaq's and it does the same thing. I get splash screen and it goes not futher. If I use it aa a slave it WOOKS! all files are there etc.

My problem customer does not have restore disk and it will take 10 days to receive from Compaq. Is there a way to get the system going without a format and complete rebuild on the hard drive. I have a copy of Win ME that I no longer use. I have doen that in the past but never could get the driver to work the modem correct until getting the restore disk. This user is just on my back (I'm sure you know what I mean) I have startup disks the the ability to download from the net. I have a feeling the hard drive is ok. I need advice on how to "repair it" before I would have to wipe it and start.

Thanks very much for quick help.

Geraldask

ScottGem answered on 06/13/04:

Have you tried booting to Safe Mode? Have you tried running SFC?

What it sounds like is maybe the System files that allows the disk to be bootable have been damaged. I'm just not sure how to restore them using Win Me.

Hope this helps,
Scottu


P.S. if you are posting your question publicly, no need to post it privately too. I'm sure I will see it.

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
mannsrobert asked on 06/05/04 - two simple e mail questions

When I forward a message I have received the text is "scrunched" and difficult to read so I have to highlight the original text, copy and paste to make it readable as the original was. What causes this?
And, how do I forward a message which has attachments? Do I have to download the attachments one by one and then go to each one and attach it to the forwarded message? There has got to be an easier way. Like I said, simple questions from a simple guy.

ScottGem answered on 06/05/04:

Both answers depend on which e-mail client you use. A key piece of info you left out.

In most cases, forwarding includes the attachments. Though if the note has been forwarded many times the attachments may be dropped.

As for the "scrunched" text issue. I'm not sure what might cause that, but it would definitely be something specific to the e-mail client.

Hope this helps,
Scottu

mannsrobert rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 06/02/04 - Custimise
Customize XP start menu??
Customize XP Start Menu

I want to change form classic start back to "XP look" but when I go to the Task and start Menu Properties dialog box only classic start menu choice appears and I can not uncheck it. How can I get the choice of Start menu bacu back.

ScottGem answered on 06/03/04:

Try setting your theme to XP default, then go back and uncheck the Classic menu.

Hope this helps,
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
MAHASHA asked on 06/02/04 - log on window screen

Dear sir/madam
Is there any way that get rid of this window
there is user name and password but i hit OK then its works.windowXp
Yours-RAJ

ScottGem answered on 06/02/04:

Try this:

disable XP Welcome Screen

Hope this helps,
Scott<>

MAHASHA rated this answer Above Average Answer

Question/Answer
Nitin asked on 06/02/04 - net search

hi i am searching the net for a very rare and hard to find audio
file

i want to download the sound of the roaring engine of a commercial
aircraft as it accelerates for take off , right from a stationary position
to the stage where the jet leaves the ground
also
the sound of the rocket engine at take off
thanks in advance

ScottGem answered on 06/02/04:

Interesting. I found them both in under a minute. I goggled sound effects and the first site that came back (http://www.a1freesoundeffects.com/noflash.htm) had several Jet start and rocket blastoff sounds.

There were several other sites listed offering sound effect for downloading.

Hope this helps,
Scott<>

Nitin rated this answer Excellent or Above Average Answer

Question/Answer
Skyeee asked on 05/31/04 - Virus alert and windows cannot end program

Hello! Ok.. I have been having more problems with my computer lately.It has been freezing, opening multiple windows etc. so I did a complete system recovery!Not a restore! A system recovery!! So anyway, Now i am getting all sorts of strange things happening.. when i click on IE I get a Big Red Virus warning . It says Virus alert.. Norton Antivirus has detected a virus on your computer.object name:CWINDOWS/System32Insatll 2.exe.Action taken: Unable to repair this file. But when I run Norton antivirus, it doesnt show up any viruses. The second thing thing that is happening is when I go to Start, shut down, I get a window saying Windows cannot end this program. It may need more time to complete the operationto end prog now click end now. to return to windows clik cancel. Can someone PLEASE HELP ME!! THANK YOU SO MUCH IN ADVANCE!!!!! PLEASE HELP!!!!!!

ScottGem answered on 06/01/04:

After youy did your recovery did you update Norton? By going back to previous version you lose all your updates. Try updating Norton and then run it again.

Hope this helps,
Scott<>

Question/Answer
Skyeee asked on 05/17/04 - Hourglass wont stop

Hello! Ok....I am using Windows XP,Roadrunner,and 256 memory.Lately,the pages are real slow loading and after a few clicks of the mouse the hourglass just wont stop and everything freezes !! I have tried tools,internet options, delete cookies,delete files and delete history,(which I do every day anyway)I tried a disk cleanup(which I do every day also) I tried a disk defrag(which it said I do not need to do,but I did it anyway. I even tried a system restore!!What could be causing this?? And How do I fix the problem??? Thank you

ScottGem answered on 05/18/04:

Have you checked for spyware? Have you talked to Roadrunner?

Hope this helps,
Scott<>

Skyeee rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 05/09/04 - RE: "FAVOURITES" section + how to have in alphabetical order

HELP! Are there any EASY instructions on how to have my listing in the favourites section, be automatically in alphabetical order, when I add a page, or create a new folder......I would appreciate any advice or suggestions. At one point it seems as if it was going into proper alphabetical order, and now it appears that they are all in a mumble jumble......why?

ScottGem answered on 05/09/04:

Try going to your Favorites folder on your hard drive. Where it is depends on your Windows version so just search for Favorites. Then sort that folder.

Hope this helps,
Scottu

violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
Dshonna asked on 05/07/04 - How do you remove Trojan horse viruses

I have at least 13 different forms it hasn't stopped me from getting on the internet but I am being bombarded by pop ups! My virus software can't remove it from the vault and here is an example of one

C:_RESTORETEMPA0006935.CPY the virus name is Trojan horse BackDoor.VB.9.AG

ScottGem answered on 05/07/04:

Go to your A/V's website and look up the name there. You should find removlal instructions.

Hope this helps,
Scott<>

Question/Answer
Raging asked on 05/06/04 - Virus - Trojan Horse

How do you remove a Trojan Horse virus with the extension .exe in a system C drive?

ScottGem answered on 05/07/04:

WHAT is giving you that message? What version of Windows? If the message is coming from your A/V program, then what instructions does it give? Have you checked your A/V vendor's web site for instructions? Have you tried googling Keenval to see what's on the WEB about it?

The point of all this is each virus, trojan, worm, etc. has its own characteristics and removal instructions can vary. BTW, I goggled keenval and found loads of info describing it as adware.

Hope this helps,
Scott<>

Raging rated this answer Average Answer

Question/Answer
Geraldask asked on 05/04/04 - My desktop....

My desktop displays the generic Windows icon with the ~ sign as it’s name. I can delete it but it come back. It’s driving me NUTS.
<<<<<>>>>>

Geraldask

ScottGem answered on 05/05/04:

Did you select a different background?

Scott<>

Geraldask rated this answer Above Average Answer

Question/Answer
Bradd asked on 05/03/04 - System Restore - WXP Pro

On April 5, I create a document in Word - a letter to "Joe".

On April 10, I delete the letter.

On April 15, I defrag the hard drive.

On April 20, I use system restore to restore back to April 7 (before I deleted "Joe").

Will the letter be there when I restore to April 5?

If so, then the "delete" didn't REALLY delete? I understand the "delete" to mean the address is wiped out, but not the letter itself - UNLESS the space is overwritten OR the drive is defragged.

Does this mean, in effect, nothing is ever deleted? Including my plans to put hot sauce in my mother-in-law's tea? (That plan was in my letter to Joe).

What if, instead of deleting "Joe" on April 7, I had uninstalled Word entirely from my hard drive - would the restore "restore" Word?



ScottGem answered on 05/04/04:

No, System Restore only restores critical settings. The Registry and certain other configuration files. It does not restore data files or program files (though it will restore registry entries for programs).

You need to understand that computer data is nothing more than a series of 0s and 1s. Each area of a computer storage media is read as negative/positve, on/off, etc. This translates to the 0s and 1s of the binary language. When an area is written to, that area is not changed until overwritten with something else. Even then, some sophisticated software may be able to reconstruct the data.

Hope this helps,
Scott<>

P.S. That sophisticated software is primarily in the hands of forensic specialists. So if "mom" dies from a heart attack brought on by the hot sauce and the police seize your PC, they might be able to find a sentence where you typed that. ;)

Bradd rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 05/03/04 - REGARDING CARS! WHERE DO I POST THIS TYPE OF QUESTION....

I have a 1993 Eagle Summit Wagon, and want to buy windshield wipers (for the front windows), and I would like to get information on the size, name, product model number, etc. of the wipers I need to purchase are.....I do not know where to post this question on this site? Any suggestions appreciated.

ScottGem answered on 05/03/04:

To answer the question in your subject; under Sports and Recreation is an automotive category.

To answer the question you posted, have you gone into any auto supply store? Most of them have books in the wipers section that list all cars sold in the last 20 years and the wiper sizes for each. You can also try searching for Anco or Bosch wipers and check their web sites.

Hope this helps,
Scottu



violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
jessicaa asked on 05/01/04 - retriving pictures from mydocements

i cannot get myfirstcomputer towork,ican removeeverything and start over but i havesome pictures inmy docements that i dont want tolose,they came off andigedal cameraand i no longer have them on the camers,some of my words are spelled wrong, forgive me,is there anyway i can download them from that computer to this one so i wont lose them, i know i could get email by going to a site on this computer to get it from that computer, am i making any sense, can anyone help me, thank you

ScottGem answered on 05/01/04:

You should be able to copy the files to floppy, burn to CD (if you have a burner) or maybe e-mail them to yourself. so you can get them off the PC.

Hope this helps,
Scottu

jessicaa rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 04/29/04 - AOL Messanger

How can I make it safe? w00w00 does not seem to be the answer.

Thanks,

Geraldask

ScottGem answered on 05/01/04:

Simple, Create a buddy list and restrict IM activity only to people on your buddy list. Anyone else gets blocked or ignored.

Hope this helps,
Scottu

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
Skyeee asked on 04/28/04 - Adding Music to my homepage

hi! I just made my own wesite!! How do I add music to my home page???I am using xP,IE,Roadrunner and the page is hosted by"geocities" Thank you.

ScottGem answered on 04/28/04:

First, I would not do this at least not automatically. Personally I would click off any web site that started playing music without my permission.

If you want to allow the surfer to CHOOSE to play something, then just put a link to the sound file on your page.

Remember though, that copyright laws prohibited using copyrighted works without permission.

Hope this helps,
Scott<>

Skyeee rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 04/21/04 - ADVICE PLEASE: Need website addresses for these Knee Braces - contacts....?

Below is a list of companies that manufacture or distribute knee supports/braces stabilizers etc. and/or other Medical Orthopedic Products.I would like to know if there is a place where I might find a listing of all of their website addresses, or any suggestions on the easiest and quickest way to try to locate each of their website addresses? THANKS!

Active Ankle
Aircast
AliMed
AquaShield
ASO
Bio Skin
BIOFREEZE
Bird & Cronin, Inc.
Cho-Pat
CMO
Darco
DONJOY
FLA
HAPAD
Hely Weber
Malleoloc
McDavid
Medical Specialties
New Options Sports
Otto Bock
Palumbo
Pro Care
Pro-Tec
Sawa
Simply Stable
Soft Form
Soft Point
SofTouch
Swede-O
Tulis





ScottGem answered on 04/22/04:

I tested a few by typing www.companyname.com. In most of the cases I tried the site came up. As a general rule, this usually works, though you have to remove spaces.

Other then finding a orthopedic trade site, I think that's your best bet. For those where just companyname.com doesn't work, Google the company name.

Hope this helps,
Scott<>

violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
maranel asked on 04/20/04 - NOTIFY

SCOTT
LETS SAY I AM WAITING FOR A E MAIL AND INSTANT MESSAGE AND I CANT STAY AT MY COMPUTER IS THERE SOMETHING THAT CAN NOTIFY YOU BY YOUR CELL PHONE SO I KNOW MY FRIEND IS ON THE INTERNET

ScottGem answered on 04/20/04:

I'm not sure. I know you can get IMs and e-mail on your cell, but not sure about just an online notification. I would check with your Cell carrier.

Hope this helps,
Scott<>

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Question/Answer
luhayes asked on 04/19/04 - Quicken and Quickbooks data files

Where do Quicken and Quickbooks store the files that are created within their programs?

ScottGem answered on 04/19/04:

When you first use Quicken (and I assume QB) you are given the option of saving the data files in a name and folder of your choosing. The default (for Quicken is Family finances) and is stored in the Quicken folder. I think the extension if QDX.

Hope this helps,
Scott<>

luhayes rated this answer Excellent or Above Average Answer

Question/Answer
Nitin asked on 04/19/04 - record sound

hi i am looking for a free software to record sound
for example
if i am hearing a song in real player or wmp ,
this software should be able to record
what is being played ...

windows xp has a sound recorder but it cannot do the above...

thanks
Nitin

ScottGem answered on 04/19/04:

A lot of the music that is playable on the WEB, especially using Real Player, is setup so you can't record the sound for copyright reasons.

Hope this helps,
Scott<>

Nitin rated this answer Excellent or Above Average Answer

Question/Answer
Vixen asked on 04/15/04 - How and where do I use and find the

indent command on Microsoft Word? Thanks ~V~

ScottGem answered on 04/15/04:

There is an icon on the toolbar that will increase or decrease indent. It kind of looks like an indented paragraph. But you also need to define what you mean by indent. There are first line indents (where only the first line is indented), hanging indents (where everything but the first line is indented) or full indents (where the left margin is totally indented). I do most of my indenting, by formatting the paragraph or applying an indented style to it.

I would suggest looking up indents in Word help as well as paragraph formatting.

Hope this helps,
Scottu

Vixen rated this answer Excellent or Above Average Answer

Question/Answer
Geraldask asked on 04/15/04 - I BROKE MY WIFE'S COMPUTER

running Windows me and started playing with power opitions (I know bad idea).. Changed screen to trun off 2 min and hibernate in 3 min. Now compaq 5000 series will boot and screen power light goes green for 15 seconds then "reboots" to yellow light and stay's dark. I can puch on foo switch on screen and get a green light that again goes to yellow. During boot up hard disk light is blicking but unable to change anything with out screen. I have unpluged the system and held in power button which should clear system. I do not think the motherboard has a cmos jumper...HELP HELP HELP

ScottGem answered on 04/15/04:

Try booting to safe mode and then changing power saver options.

Hope this helps,
Scott<>

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 04/15/04 - EMAIL NOTIFICATION......HOW TO OBTAIN THIS...

Is there a way to receive an email notification i.e. let's say I am on the internet surfing....is there a way to have a system whereby a bell rings, or something like this, to let me know someone sent me an email......or does this NOT exist...just wondering. thanks.

ScottGem answered on 04/15/04:

duplicate

violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 04/15/04 - EMAIL NOTIFICATION......HOW TO OBTAIN THIS...

Is there a way to receive an email notification i.e. let's say I am on the internet surfing....is there a way to have a system whereby a bell rings, or something like this, to let me know someone sent me an email......or does this NOT exist...just wondering. thanks.

ScottGem answered on 04/15/04:

Again, this is a function of your e-mail client. Most e-mail clients have the ability to inform you either by sound or popup message when new mail is received in your mailbox. But usually this is only after the client has polled your mailbox and downloaded any new mail.

Hope this helps,
Scott<>

violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 04/15/04 - HOW TO DO: with easy instructions......sender receipt on my email

How can I set up that I obtain a sender receipt confirmation (that the person has read my email) Is there an easy way to do this (I can only follow easy instructions as I am self taught and a novice on using computers.) THANKS>!

ScottGem answered on 04/15/04:

Actually there is no easy way to do this since its not supported by Internet e-mail standards. Depending on what e-mail client you use (info you didn't supply), you may be able to request a return receipt, but the recipient might need to be using the same e-mail client and then they would have the option of refusing to send it.

There are pay services, that offer this functionality if you are interested.

Hope this helps,
Scott<>

violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 04/15/04 - HELPPP!! ASAP PLEASE...SEEKING LESS EXPENSIVE CANADIAN Provider! ANY ADVICE?

Any advice or suggestions on finding a Canadian provider that is less expensive? Right now I am hooked up with Sympatico, but have a faster type of system. Before I had dial up (With AOL) and now have a modem? (Speed Stream)....type of set up which is nicer, but too expensive for me! I am with them as it is a trial offer of $19.95 for 3 months....which are up in l week....then it goes to $29.95 PLUS $11.00 for antivirus etc.........I JUST CANNOT AFFORD THIS...plus 15% tax...ouch....any suggestions appreciated!

ScottGem answered on 04/15/04:

Sympatico is Broadband I believe. You would have to check local cable and telephone companies to see what else is avilable. Otherwise you will need to go back to dialup. For a list of dialup ISPs, check out thelist.com.

Are they charging you $11/month for antivirus? That's ridiculous. $11/yr is reasonable. Use your own anti-virus if they are that high.

Hope this helps,
Scott<>

violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 04/15/04 - HELPPPPP!!! How to PRINT.. tips on using less ink

I would appreciate any easy instructions on HOW TO PRINT only parts of a page, and also any way to make it smaller? (So that I use less ink!) THANKS

ScottGem answered on 04/15/04:

This depends on what you are printing and what you are printing from (what software). Please provide more details.

Scott<>

violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
violet0019 asked on 04/15/04 - RE: WINDOWSUPDATE.COM...........HELPPPPP please

I am a self taught novice and would appreciate easy instructions and advice on the following. Someone told me to go on windowsupdate.com and update my computer.But I do not know what to do, which ones to pick, and do not want to fool around and take a chance of doing something to my computer. Any advice appreciated. THANKS

ScottGem answered on 04/15/04:

You need any updates marked critical. Anything else, you need to read the descriptions and decide for yourself whether its applicable for you. If you want our opinions list the updates you are concerned about.

Hope this helps,
Scott<>

violet0019 rated this answer Excellent or Above Average Answer

Question/Answer
Nitin asked on 04/14/04 - cable net v/s dial up

hi
well i wanted to ask some questions regarding cable net

here are the questions

my present usage of dial up is about 40 min per day , i use net to check mail and chat,
some times i chat for more than one hour or so
my telephone bill comes to about Rs 2200 +
my mtnl dial up connects at about 46 kbps
vsnl is free at night

now if i take cable net it will be 28 kbps
@ rs 400 i asked space vision , our cable operator he confirmed that they have Rs 400
net @ 28kbps
my questions are that
1) if i want to discontinue use after some months , will they refund the
charge for cable modem etc , is it possible to switch from cable net to
dial up in the future
2) generally ..how is the payment made for cable net , does the cable man
collect it from you , or u have to go to their office
3) is their after sales service good ?

last but not the least , please advice me , whether should i stick to my
current dial up or go to cable net
give me your honest opinion .. with reason to support your answer

thanks
Nitin



ScottGem answered on 04/15/04:

Of your three questions we can answer none of them. They are all specific to the cable operator and should be addressed to them.

I can tell you that with MY cable service, we have the option of renting or purchasing the cable modem. If we purchase, there is no return policy for dissatisfaction. Also, with MY cable service, the service is listed as a line item on my monthly bill. And, finally, I have been happy with the support I've gotten from my cable service. But, again, that's MY service. I haven't a clue how yours works.

As to your speed numbers, then don't make sense. I don't know what Rs 400 is, but I can't believe that a cable service is offering 28kbps. That gives almost no reason for switching from dialup. My cable service generally gives me about 1-2 MBPS. That more than 100 times 28 kbps.

Hope this helps,
Scott<>

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Question/Answer
lnbhoi asked on 04/05/04 - sap related

hi,

I am a software engineer in a reputed organisation in India with 2 yrs' experience.Now lot of talks going on about sap and its implementation.I know nothing about sap.Could you please tell me the basics of sap and about the career prospects in this field.
Thank you very much.

ScottGem answered on 04/05/04:

SAP is actually a company that produces Enterprise Resource Management software. You can find out more about them at mysap.com.

Hope this helps,
Scott<>

Question/Answer
riccioni asked on 03/25/04 - Deleting files

I have been trying unsuccessfully, even in safe mode, to delete a large file. Every time I try to move the file into the recycle bin for deletion, a message appears saying that the file is or may be already in use by some other users and therefore cannot be deleted. What should I do to delete this file?

Thank you very much in advance for your kind help.

ScottGem answered on 03/25/04:

Try deleting from Safe Mode. Or find out what is using the file and stop it from running before deleting.

Hope this helps,
Scott<>

riccioni rated this answer Above Average Answer

Question/Answer
HANK1 asked on 03/05/04 - SOUND FOR A WEBSITE!


I have a website but I do not have music! Can you help me ... step-by-step ... get music to my website? I'm using Tripod and WebGems! Thanks.

ScottGem answered on 03/05/04:

Frankly, I think sound is a bad idea for a website. Personally, I will quickly click off any sites that play sounds without my permission. I hate going to a site, (especially at the office) and have my speakers start blaring at me all of a sudden.

Hope this helps,
Scott<>

HANK1 rated this answer Excellent or Above Average Answer

Question/Answer
tcd1952 asked on 02/16/04 - need help on windows me

Gose into to safe mode after complete clean install. It gose to reboot to finish setup then gose into safe mode this driveing me nuts all I did was install a m810d mother board just what in on the board. 128 ddr ram 2000+ cpu

ScottGem answered on 02/17/04:

"all I did was install a m810d mother board"

ALL you did??? Changing a motherboard is pretty major. Sounds like the system isn't reading some drivers properly.

Hope this helps,
Scott<>

Question/Answer
philroto asked on 01/31/04 - Why can't I access a specific internet address?

For some reason, my internet browser will access all addresses EXCEPT www.washingtonpost.com. Whenever I try to access this site, I get "the page cannot be displayed, check network settings."

How do I fix this? Is there a setting I can change in internet options?

ScottGem answered on 02/01/04:

Page works for me. Could have just been temporarily down. You might try deleting any cookies from that page.

Hope this helps,
Scottu

Question/Answer
Ggillcom asked on 01/30/04 - computer will not shut off.

AT factor.Pentium II.Started up computer.As soon as Windows 98 screen appears,I get this message:"IT IS SAFE TO TURN OFF YOUR COMPUTER NOW."When you press the button to turn it off,it started all over again,and same thing happens.

Jerry

ScottGem answered on 01/30/04:

Go to support.microsoft.com and search on Windows Shutdown problems. There are a few articles that give tips on troubleshooting this problem.

Hope this helps,
Scottu

Ggillcom rated this answer Excellent or Above Average Answer

Question/Answer
luhayes asked on 01/26/04 - Faxing from computer

Occasionally I need to fax something that's on my computer. I currently print it out and fax it from a local postal store.

I have a phone line connected to my computer that I can use for the Internet.

What do I need to add so I can use this line to fax from my computer when I'm not on the Internet?

ScottGem answered on 01/26/04:

Just about every modem sold in the last 5 years has fax capability. I would be very surprised if yours doesn't.

If you don't have a fax printer setup then check your documentation or contact the system mfg for how to set it up.

Hope this helps,
Scottu

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Question/Answer
riccioni asked on 01/21/04 - RIP OFF

Does the verb "to rip off" have something to do with computing technology?

If so, what does it mean?

Thank you very much for the help.

ScottGem answered on 01/22/04:

No, its a slang term (not a verb) that means to cheat someone.

Hope this helps,
Scott u

riccioni rated this answer Excellent or Above Average Answer

Question/Answer
joelicht asked on 01/19/04 - modem

Hi,
I have installed an old 56k fax modem card in my computer under win xp . Everything is fine except I can't get a dial tone . I have checked the cables and connections - any other ideas ?

thanks

ScottGem answered on 01/20/04:

Is it that you can't HEAR a dial tone or you don't get one?

If you aren't getting a dial tone, then the modem is not working at all. If you you don't hear a dial tone (or the dialing tones and the handshaking tones) then it may be a problem with the sound settings for the mode speaker or the speaker itself.

Hope this helps,
Scott u

Question/Answer
DiamondBrain asked on 01/10/04 - Software Design

I am junior in university and study hard, but when I decided to do software design projects, I realized that I dont know what this means:

Design Documentation
•Use-Case Diagram
•Class Diagram
•Sequence Diagram
•Component Specification
•Test Plan

They didnt teach me this in University and I am not sure they will. I studied algorithms, math and programming languages, but this is different. I have 2 questions: Do they teach this in Universities? How can I learn about this stuff on my own, because I cannot wait?

ScottGem answered on 01/10/04:

Please don't ask or expect us to do your homework assignments for you. Your instructor gave the assignment for YOU to do so you can learn from them. The answers to these questions should be in your texts or class notes. Or you could use the vast resources of the WEB to do your research. I suggest www.google.com as a starting point. A good glossary of computer terms can be found at www.whatis.com.

If you have a specific question that you haven't been able to find an answer to, we can try to help with that.

Hope this helps,
Scottu

Question/Answer
riccioni asked on 01/09/04 - The future is now

Dear Experts:

The following article is taken from the British newspaper "The Independent" and appeared in the 31 December 2003 number/issue.

As most of you are American, would you please read it and then let me know your opinion(s)? In other words, do you totally/fully, partially or not at all agree with the writer's viewpoint?


THE FUTURE IS NOW

The ubiquity of the iPod, the return of the Mac, and the simplicity of the portable memory stick are just some of the developments that could change our lives in 2004. Charles Arthur offers his predictions for a year of innovation
31 December 2003
There's a gleam in technology enthusiasts' eyes when they look forward to 2004. Since the computer industry started plummeting, around the beginning of 2001, there has been much innovation yet nobody has been able to persuade consumers or business to buy anything in large enough volumes to turn things around.

That's ready to change. The pace of innovation is still dramatic; but now people and companies are ready to take it on board. So here's your look forward to what's going to happen, and not happen, in 2004 - followed by my advice on what to do and what not to do. (And if you want to check my predictions for 2003 - which I'd say stand up well - they're online at http://news.independent.co.uk/digital/features/story.jsp?story=366810).

My predictions

* Spam will get worse before it gets better, but it should get better (as in reduce) by the end of the year. Better filtering technologies, allied to moves by big companies such as Microsoft and AOL to make mail servers more identifiable, will help cut down on the unnecessary amount of body/wallet/sex-life enhancement we're continually and unnecessarily offered.

* The USA's "CAN-SPAM" Act, intended to cut spam, and which comes into force on 1 January, will actually make the level of spam worse. (See http://www.spamhaus.org/position/CAN-SPAM_Act_2003.html for why.) It will have a short and unhappy life, then get repealed - as in South Korea, which tried and reversed a similar law a couple of years ago.

* There won't be a huge internet-busting data-destroying worm or virus, because virus writers appear to have moved past that stage of simple, wilful destruction. Any of the viruses which appeared in the past year could have wiped hard disks clean once they'd propagated; they didn't. That suggests that, as in real life, where very few primary infections kill their hosts, the writers of "malware" have realised that destructive programs have shorter lives.

* There will be more viruses and worms that silently exploit holes in Microsoft Windows for criminal motives - such as passing on credit card details and bank passwords. These are the offspring of virus writers hired by organised crime.

* There will also be more "phishing" scams to get you to enter your financial and other details into web pages or emails. These too are from computer experts working for organised crime.

* Legal music downloading stores will arrive properly, spurred by the arrival in Europe in the spring of Apple's iTunes Music Store, which will galvanise people with iPods (of whom there are a lot). Those people have ignored existing online stores because their iPod can't play the Windows Media format used by most operations.

* Some of the music download stores which opened in 2003, and are set to open in 2004, will "consolidate" - that is, close or merge, because it's not a great money-making market.

* The majority of the download stores will keep using Microsoft's Windows Media Audio format, but Apple won't support that on the iPod.

* At least one other download store will join Apple in using the Dolby "AAC" encoding format, because that's the only way to reach iPod owners.

* Picture phones will become pervasive; it'll be unusual not to have one.

* USB "flash memory" sticks (which you plug in to a port on a computer to provide extra storage space) will become very popular, and applications will be released that can be stored on them to run on any computer without altering its settings. Presently, 256Mb costs £125; expect that to halve this year. You could soon carry a stripped-down operating system in your pocket to boot any machine to look like yours. In the long term, this could lead to stripped-down computers where the machine holds no important data; it'd all be on the USB stick.

* Digital media players will be released which can store and display gigabytes of photos. Hard disk space and small liquid crystal displays are cheap; and both nature and marketing people abhor a vacuum.

* Neither the Windows Media Center nor tablet PC formats will take off. Both will grumble along in background sales, but won't ever become mainstream products, nor even significant in sales terms.

* Apple won't release a tablet computer, or a phone, or a camera. It may just squeeze its hot G5 chip into a laptop, perhaps using liquid cooling, by autumn. There won't be a single virus or worm that attacks the Mac OSX operating system.

* Rural areas frustrated by BT's slowness in upgrading exchanges to ADSL will build on the growing experience of local communities and get third-party wireless broadband installed. This has been helped by the Radiocommunications Agency's licensing in 2003 of a slice of spectrum specifically aimed at long-distance high-speed wireless internet communications.

* 3G phones still won't be a huge hit. By autumn, a few companies will have launched 3G services, targeted tightly at commercial users. Even these will struggle against the growing availability of public Wi-Fi, which commercial users will prefer.

* "PVRs" - which store TV programmes on a hard disk - will become more widely available at lower prices. They will compete head-on with DVD recorders, which have the advantage of permanence but the disadvantage of the cost of the disks. With hard disk capacity doubling for a given price, it'll be hard for DVD recorders to compete.

* People will keep pushing the idea of "home media servers" that unite your hi-fi, TV and computer. Having thought this was inevitable for some years, I'm now starting to think the two are too disparate to be united, unless you can control everything from your sofa - which requires a tablet-style controller that you can also type into. Nobody's making that, and the Windows Media Center isn't it, either. Apple might have a chance, but it has its eyes on other areas.

My advice

* If you're buying a computer in the coming year, don't get one that uses Windows. It's simply too insecure. (Did you know there's a secret "administrator" account and password on every machine? You didn't? Every hacker does.) Get one with the Linux operating system installed (Evesham does them, for example) or an Apple machine running OSX. Both systems are fast, stable and secure. With Windows XP... well, sometimes two out of three really IS bad.

* Get a laptop. You'll love the freedom if you've not used one before.

* If you're still using Windows, stop using Internet Explorer; instead try Netscape, Mozilla or Opera. IE has too many security holes for comfort.

* Ditto Outlook Express; try programs such as Eudora or Opera or Mozilla.

* Invest in a good spam filter such as POPfile (http://popfile.sourceforge.net/) or PostArmor (http://www.postarmor.com/). You'll be glad of it later.

* Get an RSS reader: it's a great way to skim the "news" from blogs and news sites (see the list at http://blogspace.com/rss/readers for suggestions).

* Get a DVD burner, if you haven't got one already: they're getting cheap and fast - at the same stage CD burners were five years ago.

network@independent.co.uk

The article can be found at http://news.independent.co.uk/digital/features/story.jsp?story=477004

ScottGem answered on 01/10/04:

I'm more curious about why you ask, but I'll offer some of my opinions on his predictions.

I agree with him on Spam. The Can Spam act will make it worse because it legitimizes spam.

While I agree that "phishing" will become worse, I disagree that viruses will be more geared towards crime. There are a number of factors that are involved in trying to steal info for personal machines that just doesn't make it worth it. On the other hand, there will be more attacks targeted to online merchants to try and steal the info they possess.

I agree with his take on music. I think most people just want a reasonably priced way to obtain music and when presented with options will use them rather then go the illegal route. Sure there will continue to be pirates, but it won't be as rampant.

Picture phones have been predicted since the 1939 World's Fair.

Flash memory needs to come down in price more. I don't see that happening to the extent he suggests in 2004, maybe 2005.

While PVRs are becoming very popular, peple still want to store things. So the recorder will be used in conjunction with a DVD burner, not as a replacement.

I'm not as skeptical as he about Windows Media Center. It needs better control of settop cable and satellite boxes. But once that happens, people will want a PC that can control their home entertainment system.

Windows is not quite as insecure as he makes it out be. But the real key is that Windows softwarre is used widely all over the world. Touting people not to use Windows is wishful thinking. Ain't gonna happen.

Hope this helps,
Scottu


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Question/Answer
craigchamberlain asked on 01/06/04 - putting mail in folder

hi everyone,
I get lots of e-mail that I want to keep but I'm running out of space all the time so I made a folder and had it in favorites and then I put the mail I wanted to keep in there.
Well yesterday I couldn't get rid of my ebay toolbar so I came here and asked and got an answer to use a program to get rid of it and it did but now my e-mail is gone too from that folder I made,I don't for sure if that program got rid of the things in my folder or not.Most of the e-mails in the folder were from groups I belong too so I can go to the groups and get them back if I can find the ones I want but what I would like to know if there is an easy way to make a file or folder to put e-mails I want to keep separate from my mail box.
I'm not real handy with computers so I would like a way thats kind of easy to do.
thanks,
Craig

ScottGem answered on 01/07/04:

Again, Hotmail is an e-mail service, NOT an e-mail client. The Hotmail WEB interface is a specific client, but any mail you save would be saved on hotmail's servers not your PC. You would have to check the fetures that hotmail offers.

Hope this helps,
Scott u

craigchamberlain rated this answer Excellent or Above Average Answer

Question/Answer
craigchamberlain asked on 01/06/04 - putting mail in folder

hi everyone,
I get lots of e-mail that I want to keep but I'm running out of space all the time so I made a folder and had it in favorites and then I put the mail I wanted to keep in there.
Well yesterday I couldn't get rid of my ebay toolbar so I came here and asked and got an answer to use a program to get rid of it and it did but now my e-mail is gone too from that folder I made,I don't for sure if that program got rid of the things in my folder or not.Most of the e-mails in the folder were from groups I belong too so I can go to the groups and get them back if I can find the ones I want but what I would like to know if there is an easy way to make a file or folder to put e-mails I want to keep separate from my mail box.
I'm not real handy with computers so I would like a way thats kind of easy to do.
thanks,
Craig

ScottGem answered on 01/07/04:

Hotmail is web based so that should not have been affected at all. But I suspect you use something else as your e-mail client to store messages locally, probably Outlook Express. If it is Outlook Express, then your folders are stored in DBX files. Try searching your hard drives for these files. if you can't find them, then Spybot may have gotten rid of them.

Spybot appears to catch more then AdAware, but it also tends to remove things you want to keep. So it has to be used very carefully.

Hope this helps,
Scott u

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Question/Answer
justdilly asked on 01/05/04 - Installing printer/device manager problem

Using Windows ME and trying to reinstall an Epson Stylus printer after having the computer in the shop. The computer didn't recognize the printer so I uninstalled and reinstalled it. I have checked in Device Manager and under Ports, it lists LPT1: (ECP Printer Port) Under Other Devices (which has a yellow question mark) it lists ?Epson USB Printer (EPUSB1)and ?Epson Stylus Color 777.

We have this printer connected to the computer using a USB cable. How do I correct this conflict? Thanks so much!

ScottGem answered on 01/06/04:

I would take it back to the shop or at least call the shop. It would appear they may have disabled your USB port.

Hope this helps,
Scott u

justdilly rated this answer Average Answer

Question/Answer
riccioni asked on 12/25/03 - .asf

A friend has a file ending with the extension .asf
What program does she need to open it?
Thanks a lot for the help.

ScottGem answered on 12/25/03:

According to whatis.com ASF is probably a sound file, either used by Electronic Arts or by MS as a streaming audio.

Windows Media Player may open it. But the best idea is to go back to where they got it from and ask there.

Hope this helps,
Scottu

riccioni rated this answer Excellent or Above Average Answer

Question/Answer
HANK1 asked on 12/25/03 - TO SCOTT:


Hope you're having a Happy Holiday Season.

Scott, just one more question. We have a new computer. I have an account with Webshots but I don't know what to do to get started ... even though they have a Help utility. I click on a picture and I get Open or Save. When I click Open, I get a File to put the picture in. Do I type in Webshots or Desktop? Should I click SAVE instead of Open? Would you just tell me how to proceed? I'm getting very tired of looking at a black Desktop.

Thanks once again! The memory went bad in our other computer so we trashed it. It was pretty old! No sense spending good $$$ over bad.

HAVE A GREAT DAY!

HANK

ScottGem answered on 12/25/03:

Not sure what you want to do. As I recall WebShots allows you to randomingly change your wallpaper when you connect to the Net. However, I'm not sure how to set that up.

If all you want to do is download a specific pic as your wallpaper, you can try right clicking the pic and choose Set As Wallpaper. If you want to download the pic you would save it to disk in your Windows folder, then go into Display>Settings to change your background to the downloaded pic.

Hope this helps,
Scottu

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Question/Answer
Squall asked on 12/17/03 - Where is the data going???????

Hi

I've recently noticied that my internet connection is going slower. I don't have broadband or anything like that, just a 56K modem. When I looked at the window that tells how much data has been sent and how much has been recieved in the current connection, it said that the computer had sent 10MB in about 15min! I didn't have any e-mail program open and all I was doing online was browsing a couple of sites. This happens all the time and I assume its slowing the computer down. Where is all this data going, what data is it and how can I stop it?

Thanks

Squall

ScottGem answered on 12/17/03:

It could be innocuous ir the sites you were browsing could have had a lot of graphics. Or it could be some spyware operating on your system.

Get Spybot or AdAware and check your system.

Hope this helps,
Scott u

Squall rated this answer Excellent or Above Average Answer

Question/Answer
HANK1 asked on 12/15/03 - SCOTT!


What do the cursor keys on the keyboard look like? (I don't have a keyboard manual) I've done everything else and I can get the outline but I can't make it smaller! Please advise ... and thanks for what you have done already!

HANK

ScottGem answered on 12/15/03:

The arrow keys. On a standard 102 key keyboard, there are four of them in between the letter keys and the numeric keypad.

Hope this helps,
Scott u



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Question/Answer
HANK1 asked on 12/14/03 - 256 AND SCREEN AREA


Sorry to bother you but ... I'm an Internet dummy:

When I go to Display and right click to open, I can get to colors and the screen area (per the bar) OK but I can't bring up the screen far enough to click OK. Unless I can click OK, the settings won't TAKE! How do I decrease the size of this Display Properties screen? Hope you can help me!

Thanks.

HANK1

ScottGem answered on 12/14/03:

This is a common problem. What you can do is press Ctrl+Spacebar. This will bring up a menu for the active window that will include a Move option. Select that and you can use the cursor keys on the keyboard to move the window up to where you can see the Accept button.

Hope this helps,
Scottu

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Question/Answer
Nitin asked on 12/07/03 - Windows xp

dear sir

i use windows xp
some times when i am running many applications like msn messngenger , real player, yahoo messenger , the computer seems to freeze for a few secinds and stops responding

then after about 5 seconds it comes back to life executing all commannds simultaneously

like if i click on msn and yahoo messenger and incredmail , the computer does not respond for 4 secopnds and then open yahoo, msn togeather

since i had exams and did not use the pc for a month

i started with a virus scan and scan disk , i will not proceed for a degrag

my QUESTION IS ---
do i need a memory manager ??
if yes which one ..
i want it to be freeware

another secondary problem is that my computer takes a long time to shut down

thanks
Nitin

ScottGem answered on 12/08/03:

The symptoms you describe indicate something is taking all your processing power for those few seconds. So the PC can't do anything else. A memory manager isn't going to help becuase its CPU cycles that are being used. You might look for the freeware Cool Beans which constantly displays CPU and memory usage.

You might also check for spyware that may be using those cycles.

Hope this helps,
Scott u

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
riccioni asked on 12/07/03 - DVD decrypter

In a few simple words, what is a DVD decrypter and what is it for? In short, what is its main function?

Thanks in advance for the help.

ScottGem answered on 12/07/03:

I would have the see the context the term is used in. But like many computer terms this one can be reasoned out. To decrypt means to translate from an encrypted or encoded format. So a DVD Decrypter would be something that decrypts DVDs.

Hope this helps,
Scottu

riccioni rated this answer Excellent or Above Average Answer

Question/Answer
kusky13 asked on 12/05/03 - Unable to open word

I have Windows 98se with Office 2000 installed. When I open Word the machine becomes unresponsive. It freezes and will not open. Powerpoint,Excel and Outlook all work fine. It says system resourses dangerously low and out of memory even though nothing else is running. I uninstalled Office 2000 an reinstalled. I still have the problem. I haven't gone any farther. I will be trying this weekend. Please advise
Marty

ScottGem answered on 12/05/03:

How much RAM do you have? Office is a bit of a resource hog. You may also be running things in the background you aren't aware of. Try pressing Ctrl+Alt+Del once and see how many things are running.

Hope this helps,
Scott u

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Question/Answer
milleniumstar10 asked on 12/04/03 - help please

can any one advise me please. I had a virus on my samsung lap top its a v20. took it back to basics and lost lots of things ;( when I came to install my nero cd it says cant install due to an older vershion already being installed. its not there I looked everywhere in program files but when I type it into file search there is 20 nero listings I try to deleat it wont. so cant get cd to install. any idea's how do I del the old files to install new. oh please remember step by step as am only a woman lol xxx

ScottGem answered on 12/05/03:

Did you look in Add/Remove Programs and uninstall it from there? By deleting files you may have inhibited your ability to do that.

I think you may need to contact Nero tech support for instructions on how to remove the Registry key that is preventing your installing the newer version.

Hope this helps,
Scott u

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Question/Answer
Skyeee asked on 11/29/03 - Email

Hi. When I recieve an email where there are pictures in it, I get a big white box where the pic should be and inside this white box there is a tinyWis causing this and how do fix it? Thank You Skyeee

ScottGem answered on 11/30/03:

Usually this indicates a broken link. Probably the sender didn't embed the picture correctly or your e-mail clients are not compatible.

Ask them to send the pic as an attachment.

Hope this helps,
Scottu

Skyeee rated this answer Excellent or Above Average Answer

Question/Answer
justdilly asked on 11/21/03 - New Samsung CD-RW won't burn CD's

Win98SE, trying to use Windows Media Player 7.01. A tech friend installed the player and installed the software (Easy CD Creator and Direct CD). I am getting messages such as (1) no CD recording device found on your system, (2) no qualified Adaptec products have been detected on this system. I have been to the Microsoft website looking for help. It said to remove the Easy CD Creator and install an update so I went to Roxio and waited an hour for an update to download when it completed, a pop-up window said the update had been cancelled because no qualified Roxio product had been detected. I did a Find for adaptec and found a few folders. I opened the setup info folder in wordpad. Near the top was a sentence that said "you need a newer version of advpack.dll". As I scrolled down the page, I saw many models of CD RW's listed but my particular one was not listed.

What does all this mean? Is there anyway I can fix this mess so I can use this CD Writer.

Thanks so much for your response.

ScottGem answered on 11/22/03:

It sounds like what you downloaded was an upgrade to the version of EZ CD Creator that came with the drive. However, since you had uninstalled that, the upgrade couldn't find a qualifying version. So try reinstalling the original software, then upgrading it.

Hope this helps,
Scottu

justdilly rated this answer Excellent or Above Average Answer

Question/Answer
milleniumstar10 asked on 11/21/03 - Help please

am only a humble woman so no complicated answers please . I ran a trial norton and it picked up a spy ware called clientman it tried to del but it would not. I went into program files and its there but wont delete how can I get rid please remember step by step instructions :) please xx

ScottGem answered on 11/21/03:

I did a WEB search on Clientman and came up with several sites that discussed it with references to removal instructions and tools. Since you used Norton to find it I would suggest using this link:

http://securityresponse.symantec.com/avcenter/venc/data/spyware.clientman.html

By the way, I would not use Norton for Spyware detection. Both AdAware and Spybot are free and better tools.

Hope this helps,
Scott u

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Question/Answer
Geraldask asked on 11/16/03 - after installing the last xp update kb810243####

After installing the last xp update kb810243... when I start up the computer my welcome screen NOW REQUIRES me to click the administor icon (all I use) to get to the desk top. In the past I did not have to do that and I hope an expert can tell me how to set it so after start up I get the blue welcome screen that goes directly to my decktop.

Thank You,

Geraldask

ScottGem answered on 11/17/03:

I'm not sure if this is going to do what you want, but you can go to Control Panel>User Accounts and under logon options disable the Welcome screen.

Hope this helps,
Scottu

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Question/Answer
jasgor asked on 11/08/03 - test practice questions

Hi I am studying for some test in computer studies majoring in hardware. Can you suggest some some answers. I have tried to select an answer. I just wanted an advice of what you think is the best answer.

12. A customer calls the local PC repair shop complaining that her new printer only prints gobbledygook. Technician A says that she should check the printer cartridge. Technician B says that she should make sure she's got the correct printer selected when she prints. Which Technician gave this customer the correct advice?


A. Technician A
B. Technician B
C. Both Technician A and B
D. Neither Technician A nor B (I selected this as my answer)

16. A customer tells you that he's upgraded his CPU to a 486, and now the system won't boot. The best suggestion you could give him would be that he

A. check that he's oriented the chip correctly.(I selected this as my answer)
B. make sure that he has enough RAM.
C. replace the BIOS chip.
D. upgrade the cache.

18. A customer has installed a new monitor. Although the system boots up properly, she says that her monitor power light doesn't come on with the rest of the system. What should you tell her to do first?

A. Make sure that the power supply fan is on.
B. Strengthen the connection to the video card.
C. Replace the video card.
D. Check the monitor power cable.(I selected this as my answer)


19. After replacing a faulty keyboard, you get a "keyboard failure" message when you boot up. Your first action should be to

A. press [CTRL] [ALT] [DEL].
B. check the power cord.
C. make sure the keyboard is plugged into the correct port.(I selected this as my answer)
D. replace the keyboard with another new keyboard.

20. A customer's color inkjet printer only prints blank pages. Your best bet would be to

A. reinstall the software drivers.
B. clean or replace the ink cartridge.(I selected this as my answer)
C. check the paper feed mechanism.
D. replace the drum.

Thanks
Jason

ScottGem answered on 11/08/03:

I apologize, I didn't look that closely at your question and see the chosen answers.

12) wrong
16) correct
18) correct
19) correct
20) correct

I will point out that the answers are correct as far as the options offered. There are more correct answers that weren't listed and some questions had multiple correct answers.

Hope this helps,
Scottu

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Question/Answer
jasgor asked on 11/08/03 - test practice questions

Hi I am studying for some test in computer studies majoring in hardware. Can you suggest some some answers. I have tried to select an answer. I just wanted an advice of what you think is the best answer.

12. A customer calls the local PC repair shop complaining that her new printer only prints gobbledygook. Technician A says that she should check the printer cartridge. Technician B says that she should make sure she's got the correct printer selected when she prints. Which Technician gave this customer the correct advice?


A. Technician A
B. Technician B
C. Both Technician A and B
D. Neither Technician A nor B (I selected this as my answer)

16. A customer tells you that he's upgraded his CPU to a 486, and now the system won't boot. The best suggestion you could give him would be that he

A. check that he's oriented the chip correctly.(I selected this as my answer)
B. make sure that he has enough RAM.
C. replace the BIOS chip.
D. upgrade the cache.

18. A customer has installed a new monitor. Although the system boots up properly, she says that her monitor power light doesn't come on with the rest of the system. What should you tell her to do first?

A. Make sure that the power supply fan is on.
B. Strengthen the connection to the video card.
C. Replace the video card.
D. Check the monitor power cable.(I selected this as my answer)


19. After replacing a faulty keyboard, you get a "keyboard failure" message when you boot up. Your first action should be to

A. press [CTRL] [ALT] [DEL].
B. check the power cord.
C. make sure the keyboard is plugged into the correct port.(I selected this as my answer)
D. replace the keyboard with another new keyboard.

20. A customer's color inkjet printer only prints blank pages. Your best bet would be to

A. reinstall the software drivers.
B. clean or replace the ink cartridge.(I selected this as my answer)
C. check the paper feed mechanism.
D. replace the drum.

Thanks
Jason

ScottGem answered on 11/08/03:

As Murray said, Please don't ask or expect us to do your homework assignments for you. Your instructor gave the assignment for YOU to do so you can learn from them. The answers to these questions should be in your texts or class notes. Or you could use the vast resources of the WEB to do your research. I suggest www.google.com as a starting point. A good glossary of computer terms can be found at www.whatis.com.

If you have a specific question that you haven't been able to find an answer to, we can try to help with that.

One way to get help on things like this would be to post the questions then what YOU think is the answer. We can then confirm that you have the correct answer, but we are not going to do the work for you.

By the way, this site hasn't been around for "years" so there is no way you could have been a member for that long. The site opened just over a year ago. Your profile indicates you joined 9/25/03. So the comments you made to Murray seem to be lies. That is no way to get people to help you.

Hope this helps,
Scottu

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Question/Answer
Skyeee asked on 11/02/03 - Keyboard buttons not responding

Hi! My keyboard function buttons such as chat,email,connect,search,shopping,etc, are not responding when I hit them. How do I get them to respond? Thank you.

ScottGem answered on 11/02/03:

Just to expand on karen's answer, these keys are not standard and require a keyboard interface program to read the keystrokes and take appropriate action. The software etc. is specific to the brand of keyboard. So you need to check with the mfg of the keyboard or manual that came with it for the specifics.

Hope this helps,
Scottu

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Question/Answer
riccioni asked on 10/31/03 - How to save pictures in JPEG format

A friend says that when he wants to save a picture or graphic in .jpg (JPEG) format, the only option given is to save it as a .bmp (bitmap) file. How can he overcome this limitation?

Thank you in advance for the help.

ScottGem answered on 11/01/03:

The answer to this depends on the Software you are using. If the software only offers BMP as an option under Files of Type when you select File>Save As, then you have to use a different utility.

I would recommend IrFanView, a freeware graphics, viewer and converter.

Hope this helps,
Scottu

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Question/Answer
mlrtlm asked on 10/23/03 - Microsoft spreadsheet advanced commands?

Hi,

I have a set of data in the spreadsheet (Microsoft) that is roughly 13 000 data points. After having the program arrange it in order, I got all the data points to have a number from 1 to 13 000 next to them. I know I did that, but I can't remember how, so if you could tell me, that would be great.
Anyway, my problem is that I want this data to be statistically analyzed (as some internet sites do - more than just the standard deviation, mean, etc. that the program can do). To get all the data there, I have to copy and paste. The problem is that I can't select all 13 000 cells in my lifetime! I've tried almost everything, but I can't select a range of data other than the manual way. Is there a way that I can select the column down to row 13 000? I can't just select the column, because the numbering filled it to the very last row, and it always selects the entire row... not just the parts I want!
Thanks.

ScottGem answered on 10/24/03:

Well there are a couple of things here. If you have a column (not the spreadsheet row border) that numbers each row, you had to have used a formula or an autofill to do it. All you need to do is click on one of the cells and see what's there. if its a number then you used an sutofill. If its a formula then you can see the formula.

In either case, go down to the last row with actual data, then click on the border for the next row. Hold down the left mouse button and drag all the way to the bottom. Hit the Delete key on your keyboard and that will clear the numbers from those cells.

If you want to deal with this table of data as a block, assign it a name. Use Insert>Name>Define. Give it a name and either highlight the range or type in the range (ex: $A$1:$H$13000).

For statisitical analysis, Excel has several functions. Just look up Statistical functions in Excel help.

Hope this Helps,
Scott<>

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Question/Answer
riccioni asked on 10/23/03 - Virus "C:windowsloader.exe

In the past two days, every time I scan my computer with Norton Anti-virus, the program finds the following virus:

C:windowsloader.exe

It happens that when I try to put it into quarantine and then try to definitely delete it at the end of the process the program says that the computer is still infected with virus. Then I search for the above virus in the “Windows” folder, where I think it’s located. When my computer (I have Windows XP Professional) finds the virus and I try to delete it, the following message appears “Impossible delete loader. Access denied. Check that the disk is not full or protected and the file is not currently in use."

Where am I going wrong? What should I do?

Any help would be greatly appreciated.

ScottGem answered on 10/23/03:

Go to Symantec's website and loook up the error message or virus name. There should be specific instructions on how to get rid of it there. Some viruses infect files used by Windows which can't be deleted while Windows is running.

Hope this helps,
Scott<>

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Question/Answer
riccioni asked on 10/18/03 - Partitioning

What is partitioning and what is it for? What’s the use of "partitioning one’s hard drive"?
Thank you in anticipation for the help.

ScottGem answered on 10/18/03:

Again, I suggest using whatis.com to get definitions of computer terms. The following is from their definition of partition:

In personal computers, a partition is a logical division of a hard disk created so that you can have different operating systems on the same hard disk or to create the appearance of having separate hard drives for file management, multiple users, or other purposes. A partition is created when you format the hard disk. Typically, a one-partition hard disk is labelled the "C:" drive ("A:" and "B:" are typically reserved for diskette drives). A two-partition hard drive would typically contain "C:" and "D:" drives. (CD-ROM drives typically are assigned the last letter in whatever sequence of letters have been used as a result of hard disk formatting, or typically with a two-partition, the "E:" drive.)
When you boot an operating system into your computer, a critical part of the process is to give control to the first sector on your hard disk. It includes a partition table that defines how many partitions the hard disk is formatted into, the size of each, and the address where each partition begins. This sector also contains a program that reads in the boot sector for the operating system and gives it control so that the rest of the operating system can be loaded into random access memory.


So the "use" of a partition is to allow your system to recognize the operating system (or systems) that are on it. There are also other uses, primarily file mgmt, as mentioned. One other issue about partitions has to do with clusters. A cluster is the minimum amount of space a file can occupy on the disk. Depending on the the type of file system (FAT, FAT32, NTFS, etc.) a partition can only hold X many clusters. This means, that the larger the partition the large a cluster. To give an example: the cluster size for a drive might be 4K. If you have a 2K file, that means that 2K is wasted. This issue is important with older (Win 9x) operating systems) but not as important with newer ones.

Generally I use partitions for organization. I use the C partition only for my OS, I use D for data and E for programs. This makes it easier to backup my system and restore.

Hope this helps,
Scottu

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Question/Answer
riccioni asked on 10/09/03 - "Download.Trojan" virus

For the past two days, every time I scan the operating system of my PC with Norton Antivirus, at the end of the scanning the program says that it has found the virus “Download.Trojan” located in C:Windows/IEDLL.EXE. I then put the virus in quarantine, and immediately after I have done this, I delete it. If I scan the computer again immediately after having deleted the virus, Norton alerts me again at the end of the scanning that the above virus is still present in my computer. Then if I again follow the procedure described above, Norton still continues to say that the above-mentioned virus has been found. I could go on for hours and hours doing what I have just said, and yet the virus is still in my computer. Also, when I turn on the computer, a message saying that the computer is still infected by a virus appears in the centre of the screen. Is there something wrong with what I’m doing, that is, scanning the computer and then deleting the virus? I realize that the procedure I’m using isn’t working, but what should I do? Thank you.

ScottGem answered on 10/09/03:

Murray has a good answer. To explain further, what frequently happens is the virus is saved as part of your Restore image. When Norton scans your system it will find it in one of those image files. So you may need to turn off the system Restore to get it cleaned out.

By the way, Symantec has an extensive support site. You might want to double check that for other instructions about removing that file or this problem.

Hope this helps,
Scott u

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Question/Answer
riccioni asked on 10/06/03 - Firewalls: are they really useful/necessary?

With broadband, do I need a firewall?

If so, are there any sites that provide reliable and effective FREE firewalls?

If not, what firewall do you suggest to buy?

Thank you.

ScottGem answered on 10/06/03:

Yes, if you have broadband a firewall is a necessity. With broadband your IP doesn't change and your connection remains live all the time.

There are actually a few good firewalls available free for personal use. The two I would recommend are Zone Alarm (Zone Labs) and Tiny firewall (Tiny Firewall).

Hope this helps,
Scottu

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Question/Answer
riccioni asked on 10/04/03 - Backing up data on an external storage drive

Dear Scott:

What do you think about backing up data on an external storage drive? Do you personally use this type of backup?

As always, many, many thanks for your kind help.

Regards,
Paolo

ScottGem answered on 10/04/03:

No I don't use this and personally I think its overkill. The cost of an external drive is still pretty high. I can see it as a possibility for a business where being able to quickly restore a machine is essential, but not really for a home situation.

I would be more inclined to use a RAID array and/or create a mirrored drive situation with an extra internal.

Hope this helps,
Scottu

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Question/Answer
riccioni asked on 10/02/03 - Back-up in Windows XP

Would you please explain how to properly use the “back-up” feature included in Windows XP (the one located under START/PROGRAMS/ACCESSORIES/SYSTEM UTILITIES)?

Thank you in advance for the help.

ScottGem answered on 10/02/03:

1) My PC Backup's predecessor was the personal version of Veritas's Backup Exec (since I wrote that FAQ I have upgraded to My PC Backup). Like My PC Backup, its a file backup utility. A burning program is not necessarily a backup utility. A burning program's function is to burn files to a CD. A backup utility's function is to manage making backup copies of files and/or drives. While the two functions can overlap, they are not the same.

I have no idea what the exact features of Nero 5 are. I know Nero it is a CD burning utility, but I don't know if it has features to manage file backups or clones.

2) Iomega's Automatic backup can be used with a ZIP drive, but doesn't have to be. Its a utility they have bundled with their storage drives. What it does is monitor files as they are saved. When it detects there is a change in the file, it makes a copy of that file to the location designated. This location could be another drive or drive partition, or it could be a CD/RW, ZIP or other rewriteable media.

3) I think that statement is pretty clear. You can specify that the software keep different versions of the files. Lets say, for example, you are working on school paper. The first time you save it backup 1 is created. You then go back and do some editing of the document and save it again. Instead of overwriting the backup copy it makes the copy as backup 2. You specify the number of backup versions you want to save. If you need to restore the file, you can restore any one of the versions.
----------
I did a little research and it doesn't appear that Nero 5 has a backup utility included, though the newest version (Nero 6) does.

Personally I prefer a file backup utility for data files. his gives me the most flexibility in restoring files. On the other hand I prefer a cloning utility for Operating system backups. If you have a problem with your system you usually need to restore the whole OS partition.

Hope this helps,
Scott u

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Question/Answer
riccioni asked on 10/02/03 - Back-up in Windows XP

Would you please explain how to properly use the “back-up” feature included in Windows XP (the one located under START/PROGRAMS/ACCESSORIES/SYSTEM UTILITIES)?

Thank you in advance for the help.

ScottGem answered on 10/02/03:

Depends on what you mean by "properly".

I would suggest you read my FAQ on backups (in the Beginners and Newbies section). It discusses the options for setting a backup policy. You can then ask any more specific questions you have.

Hope this helps,
Scott u


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Question/Answer
riccioni asked on 10/01/03 - WInMX v3.31

I've just installed WinMX v3.31 and I've noticed that when I download a song it doesn't go to "My Music" folder. What should I do to direct the songs that I want to download to the above folder?

ScottGem answered on 10/01/03:

Before I answer this I must ask what type of things you are downloading. WinMx, like KaZaa, Morpheus and several others are primarily used to pirate copyrighted works.

Scottu

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Question/Answer
jdublu asked on 10/01/03 - Printed documents show the same heading

Anything I print off the web or email says "Network + Job Functions" at the top of the page and the date at the bottom. Sure, I've been to websites pertaining to the job functions but I never saved anything with that name. How can it be printing at the top of any page?
If I print a document of a saved file in Wordpad, not from the net, it prints just fine without that showing.I looked in the printer settings dialog box and it shows nothing with this title.
Thanks, JIm

ScottGem answered on 10/01/03:

From Internet Explorer, select File>Page Setup. In the Header section make sure it shows:
&w&bPage &p of &P

This should show title of the page on the left and Page x of x on the right in the Header area.

I suspect what is there now is static text with the Header you are seeing.

Hope this helps,
Scott u






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Question/Answer
Geraldask asked on 09/30/03 - Windows 98 and ME had a toolbar icon....

that would "load" the desktop no matter what screen you had on the screen. Can you do that in Windows XP.

ScottGem answered on 09/30/03:

That icon should be on the Quick Launch toolbar. You just need to activate it. Right click on the Taskbar and select Toolbars.

Hope this helps,
Scott u

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Question/Answer
riccioni asked on 09/28/03 - Pop-ups: how to stop them?

Would you please suggest the names of pop-up removal programs that I can download free from the Internet?

Also, what are the pros and cons of having a pop-up killer installed on one's computer?

Thank you in advance for the help.

Paolo

ScottGem answered on 09/28/03:

There are so many, many of them working very well. To find freeware ones, try tucows.com and search for popup killers.

A popup killer takes a little overhead but much better then dealing with the popups themselves.

Hope this helps,
Scottu

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Question/Answer
Raging asked on 09/27/03 - IT Strategy & Objective.

Would you be able to help with the development of an IT Strategy & Objective.

Nature of business: is to sell a new idea in the market place & that is fold away pool tables where core functions include management, marketing, information technology, law & financial operations.

How we wish to use Information technology for it:

-Well we wish to put sales through a computing system so we know what we are selling & would like to know about the software & hardware requirements & specifications of such.

-A system that can handle accounts for paying employees as well as utilising the internet & it's applications to sell via the online world and a system we would like to be able to do paperwork such as financial statements.

-Also we wish to use information technology by merging with cell phones & if you could tell me a bit about eCommerce and eBusiness applications to support our fold away pool table business that would be appreciated a great deal.

ScottGem answered on 09/27/03:

Another thing to add to this. I just checked your stats and find you have TWENTY-FIVE unrated questions. Not only do you ask unrealistic questions but you don't rate them when you do get answers.

Scottu

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Question/Answer
Raging asked on 09/27/03 - IT Strategy & Objective.

Would you be able to help with the development of an IT Strategy & Objective.

Nature of business: is to sell a new idea in the market place & that is fold away pool tables where core functions include management, marketing, information technology, law & financial operations.

How we wish to use Information technology for it:

-Well we wish to put sales through a computing system so we know what we are selling & would like to know about the software & hardware requirements & specifications of such.

-A system that can handle accounts for paying employees as well as utilising the internet & it's applications to sell via the online world and a system we would like to be able to do paperwork such as financial statements.

-Also we wish to use information technology by merging with cell phones & if you could tell me a bit about eCommerce and eBusiness applications to support our fold away pool table business that would be appreciated a great deal.

ScottGem answered on 09/27/03:

We've explained this to you before. This medium is best suited to asking and answering SPECIFIC questions. You are asking us to do something that a consultant would take days if not weeks to do. There would need to be time spent in interviewing, gathering info, etc. before a recommendation could be made. That is outside the scope of this medium.

Besides, which your previous questions have always seemd to be homework type questions. This one also appears to be such.

I have pointed you to good resources to get the information you seek, but to expect us to do devise a complete business plan for you is totally unrealistic.

Hope this helps,
Scottu

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Question/Answer
riccioni asked on 09/26/03 - Freeware, ad-ware & spyware

What do “freeware,” “spyware,” and “ad-ware” mean?

ScottGem answered on 09/26/03:

Freeware is software that is distributing free of charge. There are usually restrictions on making changes to the application, but there is no charge to use or distribute the program.

Spyware is software that spies on your. It tracks things that you do on your PC and/or the Internet.

Adware is software that displays ads on your PC. Usually targeted to interests you express thru questionaires or actions.

Hope this helps,
Scott u



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Question/Answer
jdublu asked on 09/24/03 - Does this apply to AOL and others?

A web page says "Microsoft Pulls the Plug on Free Chat". Does that apply only to their chat service or will it affect AOL and Yahoo and others?

ScottGem answered on 09/24/03:

It only applies to MSN chats. Microsoft feels that public chats are breeding grounds for pedophiles so they are cutting back or eliminating them on their service.

Hope this helps,
Scottu

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Question/Answer
Raging asked on 09/22/03 - Strats & Objectives

Hi there,

A bunch of us are wanting to go into a fold away pool table business & I would like to ask you what Information Tecnology strategy & objectives we should have in place for this business?

ScottGem answered on 09/23/03:

Two good sources for you are www.sba.gov (the Small business Administration) and www.score.org, an organization of retired businessmen who offer advice to fledgling businesses.

Hope this helps,
Scott u

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Question/Answer
Geraldask asked on 09/20/03 - I copied XP on top of itself

Hopeing to fix some problems I was having..I did a repair (or I may have copied win XP on to of it's self)and it worked, BUT in doing so I now can't find my address book or my important email. If an expert is working this weekend please send me a fix..

Gerald

ScottGem answered on 09/20/03:

Most likely, the reinstall setup a new version of Outlook Express. When OE is installed its data files are are stored in a folder that is given a name that is randomly generated. Look in the following folder:
C:Documents and SettingsusernameLocal SettingsApplication DataIdentities

(Note: supply the correct username)

You should find multiple folders with a string of letters and number surrounding by {}. follwo those folders down to the Outlook Express folder where you will find your older files. You can open them in Outtlook and export them to import into the new folders.

Hope this helps,
Scottu

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Question/Answer
riccioni asked on 09/18/03 - Overburning: what is it?

What does overburning mean?

ScottGem answered on 09/18/03:

There is an excellent glossary of computer terms at Whatis.com . If it doesn't find the term in its database it searches the WEB. In the case of overburning it came up with this article: Tom's Hardware-Overburning. From this article it appears that overburning is trying to force more data onto a CD then its rated for.

Hope this helps,
Scott u

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Question/Answer
riccioni asked on 09/17/03 - Pros & cons of running Scandisk & Defrag

What are the pros and cons of running Scandisk and Defrag in safe mode? What should I do to run them in safe mode in Windows XP?

Thank you for the help.

Paolo

ScottGem answered on 09/17/03:

Well first there is no Scandisk in XP. There is Error Checking under the Tools Properties of the drive.

the reason why you run Defrag and Error checking under Safe Mode is that Safe Mode doesn't load a lot of the background stuff during regular boot. If you can close everything you can run both in regular mode.

Hope this helps,
Scottu

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Question/Answer
riccioni asked on 09/16/03 - Running anti-virus scan in safe mode

I have read somewhere that running an anti-virus scan on one’s computer for viruses in safe mode is more efficacious. Is this true? If so, how do I do this in Windows XP?

ScottGem answered on 09/16/03:

I've never heard this. Running Scandisk and Defrag yes, but not A/V. I suppose it might run faster since less is loaded into the background.

Hope this helps,
Scottu

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Question/Answer
bgolani16 asked on 09/16/03 - windows MS projects

hi we are studying cpm pert technique , my teacher told us that along with windows we get a package called MS projects
can you help me locate it
in windows 98 for my friends and windows xp for me
thanks
bunty

ScottGem answered on 09/16/03:

Microsoft Project does not come with Windows, any version. Its a separate project management application. Your school bookstore should have it at a discount.

Hope this helps,
Scottu

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Question/Answer
Skyeee asked on 09/15/03 - email sigs

I have been trying to get an email sig into outlook express. All I seem to get into outlook express is the hTML code but not the pic itself. What am I doing wrong? Thanks for any help you can give me.

ScottGem answered on 09/15/03:

Did you set the default format for Outlook e-mails to HTML?

Hope this helps,
Scott u

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Question/Answer
riccioni asked on 09/15/03 - CHKDSK

What does CHKDSK mean? How do I run CHKDSK?

ScottGem answered on 09/15/03:

CHKDSK is a command line utility for Win XP that does sorta what SCANDISK did for earlier versions. To find out more about it, go to a Command Prompt and type HELP CHKDSK.

Hope this helps,
Scott u

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Question/Answer
riccioni asked on 09/15/03 - Formatting

Is formatting one’s computer really useful? If so, how often should I format my computer?

ScottGem answered on 09/15/03:

If you maintain your system well, you should never have to reformat. Formatting only becomes necessary, if you have installed and uninstalled a lot of different programs and your system starts to bog down. If all else fails, formatting is a good last resort as it allows you to start fresh.

Like I said, though, its a last resort. Formatting will wipe out all your data, drivers and settings. So you need to make sure you have all your hardware info and drivers files/disks. You also need all the program disks and install files of the programs you want to reinstall. Finally, you need to back up and data you want to save.

Hope this helps,
Scott u

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Question/Answer
jcbrs3764 asked on 09/13/03 - upgrading the cpu

im currently using an intel pentuim 4 1.3Ghz processor on a dell pc. i would like to upgrade to about a 2.4Ghz processor. the intel chipset is of the i850E family. The front side bus on the motherboard is 400mhz. so i'm wondering what type of processor will work with my motherboard. Im thinking along the lines a pentium 4 2.4Ghz with a 400mhz bus would be what i need but what do i know. any help on what type of processor i could upgrade to would be nice. thanks

ScottGem answered on 09/14/03:

What processors are supported by your motherboard may be listed in the documentation that came with the system or you can contact Dell. If you log onto dell.com and enter your system tag you can find the documentation and upgrade info.

No way for us to tell you at least not wihtout the actual model # of the motherboard. And then ww would have to do what I just told you to do.

Hope this helps,
Scott u

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Question/Answer
Raging asked on 09/13/03 - fixing comps thru the net?

Hi if a company wishes to be able to fix their clients computers through the internet, would you have any ideas on how this might work?

ScottGem answered on 09/14/03:

Depends on how you define "fix". Obviously there is no way to fix hardware. However, there are several packages that allow a remote computer to take control of another PC. With that control, they can run programs, do diagnostics, etc. Win XP has this capability built in. Other packages like Laplink and PC Anywhere can be loaded on systems.

Hope this helps,
Scott u

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Question/Answer
riccioni asked on 09/11/03 - CD-Rewriter

What is a CD-Rewriter and what's its main function?

ScottGem answered on 09/11/03:

A CD Rewriter is just another term for a CD burner, CD recorder, etc. Older burners caould only write to CD/R discs. All newer ones both Write and Rewrite.

The function of a burner is to store data on a CD disc.

Hope this helps,
Scott u



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Question/Answer
riccioni asked on 09/07/03 - Reversing VHS into a CD or DVD

Is it really possible to reverse the contents of a videocassette into a CD?

If so, how? What do I need?

ScottGem answered on 09/09/03:

Read my previous answer.

Scott u

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Question/Answer
Nitin asked on 09/08/03 - computer stand by

dear sir
when ever i recover from stand by mode, the mouse controls freeze
the mouse pointer does not move but it responds to keyboard
any suggestions
i use windows 98 se
thanks
Nitin

ScottGem answered on 09/08/03:

There is an old joke about the patient who goes to his doctor and tells him; "Doc, it hurts when I do this...". The doctor responds; "Then don't do that!"

The point of telling that, is that I have found the sleep, hibernate and standby modes on most PCs just don't work well. More often then not you wind up having to reboot to "wake" the PC. So I will generally, disable those modes on PCs I'm responsible for. I suggest you do that same.

Hope this helps,
Scott u

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Question/Answer
Geraldask asked on 09/07/03 - WORD XP and Word 2000 Safe Mode problem

When I try to start either program it will only start in "safe mode". I have tried to delete the program and reinstall both thru add and remove programs and exployer.. looked at Office fixes on Windows Web site and asked everyone I know.. so far no one has an answer. I have been told that a file called normal.doc has been currupted and must be deleted. My system has no such doc..(looking thur search on start bar) nothing shows up. If anyone has an idea I would appreciate it...I don't want to reformat my drive just for this.

Thanks Guys

ScottGem answered on 09/08/03:

Safe Mode is a diagnostic mode for Windows. It has nothing to do with Word or Office. Are you saying you have to boot to Safe Mode to get these programs to run?

Its normal.doT that you are looking for, not .DOC. Normal.dot is the default template file for Word that is loaded when Word loads. It can be corrupted and could cause problems with loading Word.

Hope this helps,
Scott u

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Question/Answer
riccioni asked on 09/07/03 - Reversing VHS into a CD or DVD

Is it really possible to reverse the contents of a videocassette into a CD?

If so, how? What do I need?

ScottGem answered on 09/08/03:

Not sure what you mean by "reverse". But if you are asking if its possible to record the contents of a video tape onto a CD or DVD. The answer is yes.

You need a video capture device that will capture the output of the VCR onto your system's hard drive. You then need software (and a burner) that can create VCDs that wil play on DVD players.

Hope this helps,
Scott u

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Question/Answer
denberg asked on 09/07/03 - Updating computers used in Spacecraft

In 1977 a spacecraft called Pioneer was launched to Pluto, and in 1999 it passed Pluto and left our solar system forever. I remember at the time it was reported in the media that its computers had been "updated" with "the latest technology" (software?), or so the TV reports said. Now,

1/ What exactly was done?
2/ How?

The impression I got at the time was that NASA had simply "beamed" some instructions to Pioneer...but how could this modify computers installed 22 years before?

Does anyone out there no anything about this?

ScottGem answered on 09/08/03:

Not sure why this puzzles you. Obviously the hardware was not updated, so what happened was a software upgrade. Its no different from you pressing the Windows Updates button on the Start menu and getting updates. Its just a different process, but the conept is the same. NASA sent a stream of code to the satellite that updated the software. Even though the computer may be old, NASA still has duplicate models that they use for testing and reprogramming.

Hope this helps,
Scott u

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Question/Answer
Skyeee asked on 09/05/03 - WINDOWS FREEZING CONSTANTLY!!!!! PLEASE HELP!!!

I have an HP with WindowsXp on it. I also have road runner.Lately,my pc has been doing a lot of strange things.When I click on the internet Explorer icon(Which is how I connect to the internet)nothing happens .I hit Escape. Still nothing. Then I hit trl,alt elete, and a get the grey box saying that iexplore.exe. is not responding. End now, Whether I click on that or not,the grey box keeps rapperaing with the same message. Then I try tapping my power button on pc , still nothing. then I hold the power button on pc.still nothing still just a desktop.So at this point I have no choice but to unplig my computer, and restat all over again. sometimes i have to do it 3 or 4 times and then finally it MIGHT work(get me on internet)It sometimes takes me almost an hour just to get on the internet!!This is very frustrating!! I tried a system restore back to when I think the problem started, But it did not help. I also tried going to Start,Run and typing in "msconfig", which eliminated the programs that were starting up on startup,but still did not solve the other problem.PLEASE HELP!!! THANK YOU!

ScottGem answered on 09/05/03:

Have you done a virus scan? Scanned for spyware?

You might also want to check out this article Anchordesk.com

Hope this helps,
Scott u

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Question/Answer
riccioni asked on 09/02/03 - Do I really need a firewall?

What is a firewall and how really important is to have it a good one installed? Do you know of any websites that offer the downloading of firewalls for free? I have Norton AntiVirus 2003 installed on my computer. Is a firewall included in this program or should I get Norton Utilities? I have heard that Windows XP has its own firewall. Is that true? If so, what are the steps to take to activate it?


ScottGem answered on 09/02/03:

The answer to that question depends on a piece of info that you didn't give, namely how you connect to the Internet. If you use a Broadband connection, then the answer is YES, you do need a firewall. A broadband connection is always on and therefore your IP address rarely (if ever) changes. This combination makes you a target for hackers, especially with things like the MSBlast worm. However, if you use a dialup connection, your IP changes each time you connect and you are only exposed while you are connected. So a firewall is not as necessary. But it can't hurt.

One of the best firewalls is offered free for personal use. I use Zone Alarm and have been happy with it. Another freebie I've heard good things about is Tiny Firewall.

Yes, XP does have its own butil in firewall, but I have not heard good things about it. However, if you look up firewall in XP Help it will tell you how to activate it.

Norton A/V does not necessarily include their firewall. I believe you need the Internet Security suite or just purchase the firewall separately. However, I do not recommend Norton security and maintenance products. They sink their hooks too deeply into the OS which tends to cause other problems.

Hope this helps,
Scott u

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Question/Answer
sunnier asked on 09/01/03 - on a question and answer site like allexperts

what would be the requirement on someones computer in order for them to recieve an answer.
I think they are either having tech problems or rejecting my question about cats.

ScottGem answered on 09/01/03:

See my answer to your other question Anyone understand the tech aspect to allexperts???are
they having problems now?
.

Hope this helps,
Scottu

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Question/Answer
denberg asked on 08/30/03 - PC processor speed

Why won't my PC tell me the exact speed of the processor it has inside?

When I bought my PC in 1998, the box it came in said - I think, if my memory serves me rightly - 266MHZ. But I've thrown the box away and the books that came with it don't tell me what speed my processor is. Now I thought it would tell me in the PC somewhere, so I went,

Desktop>My Computer>Control Panel>System>General Tab

and the General tab says

MS W 98, 32 MB Ram and it even tells me that I have a Pentium II processor - but why on earth doesn't it tell me what the speed of the processor is?

As you can probably guess I know very little about computing, so please pitch your answer at the very simplest level!

But the way my mind is working is this: if you bought a car, the manaul that came with it would tell you the horsepower of the engine and it would most definitely tell you the top speed of the car, wouldn't it ? So why on earth doesn't my PC want me to know what my processor speed is?

Many thanks for your time and trouble, and remember, keep it simple!

Paul Murphy,
London UK.

ScottGem answered on 08/30/03:

Just got into this and I think you owe Whiskey a partial apology. While its true that the System Info won't tell you, his other suggestion about Belarc will. Berlarc gives a comprehensive listing of al your hardware and software, including processor speed.

As to why the processor speed is not so easy to get, there is an assumption that a person would know what they bought. Do you need a diagnostic to tell you how many cylinders your car has?

Too many people don't pay enough attention to the details about their computer purchase and, therefore, make it harder for tech people to help them.

Hope this helps,
Scottu

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Question/Answer
jdublu asked on 08/29/03 - old scanjet drivers

a friend gave me an HP scanjet 5p scanner that has drivers for ancient 3.1 and 95. I went to DriverGuide.com and since I'm trying to get it to work with XP home I can't find any 5p drivers. they only list the 3400 and 4p and couple of others. any idea where I can find the right ones and is there a chance this thing will work with XP?
thanx, Jim

ScottGem answered on 08/29/03:

Its always best to go straight to the source for drivers. Therefore hp.com is where you should start your search.

I have a 4P and XP recognized it with no problem. However the 4P is a SCSI interface which may make a difference.

Hope this helps,
Scottu


Question/Answer
riccioni asked on 08/28/03 - Tips on how to use XP properly

Where on the Internet/www can I find useful and easy-to-understand tips on how to get familiar with Windows XP Professional?

ScottGem answered on 08/28/03:

There are any number of XP tips sites. I would start with Microsoft's own XP site microsoft.com/xp. PCPitstop.com is a good site for tweaking and maintenance tips. Just do a search for Windows XP Tips and you should find several to look at.

Hope this helps,
Scott u

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Question/Answer
riccioni asked on 08/28/03 - What features should...

1) What features should a good CD burner should have? I’m asking this because I have a CDRW 4x4x32 by ACER, but it’s very slow when I back up files.

2) In your opinion, what’s the best burning software program available? (I have Nero – Burning Rom 5)

Thanks.

ScottGem answered on 08/28/03:

Speed is the main difference between burners. The 3 numbers indicate the RWxRxRead speeds. So your burner does rewriteable (RW) at 4x base speed, write once (R) at 4x and reads at 32x. This is fairly slow by todays standards.

I use and like Roxio EZ CD Creator.

Hope this helps,
Scott u

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Question/Answer
riccioni asked on 08/27/03 - Where is Disk Cleanup in XP?

Where is Disk Cleanup located in Windows XP Professional?

ScottGem answered on 08/27/03:

Open My Computer, Right click on the drive. Select Properties. disk cleanup should be on the General tab.

Hope this helps,
Scott u

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Question/Answer
riccioni asked on 08/26/03 - MS Blaster e Sobig
MS Blaster e Sobig
Ms Balster & Sobig

I've heard of two viruses called "MS Blaster" and " Sobig". What are they all about? I have MS XP Professional installed. Am I at risk? If so, what to do and how delete them?


ScottGem answered on 08/26/03:

Both bugs have been much in the news lately and a search at google.com or your favorite search engine would get you articles with a lot of info.

The two are actual very different. followig is a brief description of each.

MSBLAST - is a Worm (slightly different from a virus). It spreads by probing for an open port on a PC. It uses an exploit in the WIN NT line (NT, 2K, XP) to slip onto a computer. It can cause a PC to lock up shortly after rebooting. Having a firewall will usually block it and Microsoft has a patch that will block the exploit preventing it from spreading.

SOBIG - is a virus that spreads via E-mail. If you download and run the attachment it will spread itself by reading your address book and sending itself on to other people in your address book. It also makes these e-mail appear to be from one of the other people in your address book. So they will get any replies or returned mail.

Hope this helps,
Scott u

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Question/Answer
riccioni asked on 08/25/03 - Backing-up files

Where is the best place to make copies/a back-up of the files I have saved on my hard-disk?

What about an external hard-drive?

ScottGem answered on 08/25/03:

There are various different options for backing up files. if you can afford an external drive large enough to cover your existing drive, its a good option.

Following is an entry from my FAQs on backups:
There are basically 3 overall types of backups; Cloning, File Backup and Mirroring.

Cloning (also called disk imaging) involves making an exact copy, sector by sector of your hard drive partition. It backs up the whole partition so you need media that can accomodate all the space. Assuming you have a 20G drive that is half full, it would take 6-7 CDs and several hours to complete the backup. On the other hand, a cloned drive makes it easy to do a full system restore. Examples of cloning software is Norton Ghost and Powerquest Drive Image.

File Backup involves copying files to media. This is the most common form of backup. It makes it easier to restore individual files and can be set to only backup specified folders/files. Within a file backup, there are two types; full and incremental. A full backup backs up all selected files. Incremental backs up only files that have changed. Examples of file backup software are NovaStor, My Backup (CD Stomper) and Retrospect (Dantz).

Mirroring involves real time monitoring of your system and making copies of files after they have been changed. Usually this uses another hard drive as storage for the copied files. Mirroring is the most secure method as you always have a copy of changed files. But it does involve some overhead. Example of mirroring software is Iomega's Automatic backup.

I will tell you my backup strategy. I use all three. I have my system divided into 3 partitions; Operating System, Data and Programs. I use Ghost to make a clone of my operating system partition so I can restore that in case of a crash. I use My Backup's predecessor to backup my data partition to a DVD overnight. Once a week I do a full backup and I do daily incremental backups. I also use Iomega's software to mirror certain partitions that contain data I wouldn't want to lose. The Iomega software allows me to keep versions of files as they change so I can go back to a previous version.

Backups can be tedious, especially if you don't have a high capacity media like a DVD or tape drive. I prefer unattended backups so I keep my partitions small enough to fit on the media. What is really important to back up is your data files. They can't be replaced. The OS and your programs can be reinstalled from your original disks, so making backups of them is less important. So I would concentrate on backing up your data.


Hope this helps,
Scott u

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Question/Answer
riccioni asked on 08/25/03 - Temporary files

What are temporary files and how often should I delete them and how?

ScottGem answered on 08/25/03:

Temporary files are generally files created by a program during processing. Normally these files are deleted when the program is closed. For various reasons they might not be.

Unless you are short of drive space, no real need to delete them any more often then monthly.

Temporary Internet files are a special class. These are your internet cache files and are saved versions of pages recently viewed for quicker recovery. These should be purged if you are having problems accessing the Web

Hope this helps,
Scott u

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Question/Answer
bgolani16 asked on 08/25/03 - pop mail

hi , i am in need of a free pop mail
i have been using hotmail ut since the past week, hotmail has beomce very sow , i cannot check mail he firt time, and i get error of time outs

my friend recopmmends softhome.net, it is wierd since u will be having such a long e mail id ---@softhome.net
is it good?

or can u recommened some thing
any email support for hotmail pop,?, i'm tired of looking through their web help pages
thanks
bunty

ScottGem answered on 08/25/03:

There are very few free pop3 mail mail services. Most (including Hotmail and Yahoo) charge extra for POP3 access. Most ISPs include at least one mailbox along with your subscription.

On the other hand there are an abundance of free WEB based e-mail services. If you are looking for a real short address try iwon.com.

Hope this helps,
Scott u

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Question/Answer
jdublu asked on 08/23/03 - 2 hard drives in 1 PC

I'm studying different ways to do things. I installed 98SE on 2 hard drives and both of them in one computer. I set BIOS as the 1st boot device is primary master hdrive then the next hdrive as secondary master, then the cdrom as secondary slave.
(The initial BIOS settings shows boot up order for your choice of 4 hard drives, floppy, cdrom, etc..)
The boot order right now is #1floppy, #2hardrive, #3cdrom.
Even if I set the initial boot device as hard drive, it doesn't give a choice as to which hard drive that you want to boot first.
Is there a way this can be done?
Thanks, Jim

ScottGem answered on 08/25/03:

System Commander v-com.com is generally considered the best utility for manging a mutliple OS machine.

Hope this helps,
Scott u

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Question/Answer
bgolani16 asked on 08/23/03 - password protection

dear sir some times u need a password to protect your personla information

i got this software
Personal Event Manager

i can set reminders etc but dont want oters users to run the program , what i exactly want , that as i clcik the icon it should ask for a password before continuing

any suggestions ?

ScottGem answered on 08/23/03:

What operating system do you use? The 9x line of Windows is very unsecure. To get any real security you should use XP. With XP you can install apps so that only one user can access the app and you can then put a password on that user account.

You should check the help files for that specific program to see if there is a password feature.

Hope this helps,
Scottu

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Question/Answer
Skyeee asked on 08/22/03 - windows freezing up

Hi. I have an HP with windows XP on it. For the past week or so it has been taking real long to boot and load desktop,real long to get the road runner home page , and also keeps freezing up. I cleared out all my history , temporay internet files, and cookies,ran a disk cleanup, defragmented my hard drive last nite. Loads a little faster now, but still keeps freezing up. What could be causing this and what can I do to fix it?? Thank you so much in advance .

ScottGem answered on 08/22/03:

Check out this article:

HOW TO TROUBLESHOOT A WINDOWS MELTDOWN

Hope this helps,
Scott u

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Question/Answer
jerogers asked on 08/21/03 - opening a attachment

I can open a jpg attachment but cant open a "eml"
attachment. What do I have to do to open this format
(EML)?

ScottGem answered on 08/21/03:

EML files are created by Outlook. Generally they are stripped out HTML code so they really don't matter. But Outlook should open them.

Hope this helps,
Scottu

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Question/Answer
jdublu asked on 08/20/03 - wireless home network setup

For setting up a wireless home network where would you look for info at your broadband account provider to see whether you have a static o dynamic IP account and if you use PPP over PPPoP?
thanks, Jim

ScottGem answered on 08/20/03:

Look in the TCP/IP properties of the network adapter connected to the broadband modem. If its set to automatically obtain an IP then you have a static IP. Odds are you don't. Most services charge extra for a static IP.

For the other, you have to ask the provider.

Hope this helps,
Scottu

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Question/Answer
SandiCha asked on 08/08/03 - Error while installing

While installing Incredimail a window came up that said: ERROR You do not have access to make the required configuration modifications. Please rerun this installation from an administrators account.
Could someone please tell me why I am getting this message, and what can be done about it.

Sandi

ScottGem answered on 08/08/03:

Are you on Win XP? If so you need to use an Admin account to install software.

Hope this helps,
Scott u

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Question/Answer
jdublu asked on 08/06/03 - get printer to work

I have XP on the Host and 98se on client. The printer works fine on XP but not on 98se. If I installed the drivers on 98se how could it find the printer if I have the printer cable connected to the XP PC?
What do need to do to have the printer work with the client?
Thanks,Jim

ScottGem answered on 08/06/03:

First you need to share the printer on the XP machine. Then connect to it from the 98 machine. You will need to install the drivers on the 98 machine.

Hope this helps,
Scott u

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Question/Answer
jdublu asked on 07/28/03 - Unable to browse the network

I have XP being the host and 98se as client. When I'm in XP it shows both network icons on it's desktop. (I moved them there) When I was on the client PC, 98se,I clicked on Network Neighborhood on the desktop and the only icon in it is Entire Network and doesn't show either of the network locations in it. When I click on Entire Network an error msg says "Unable to browse the Network. The Network is not accessable."

I XP, I clicked the icon pertaining to the 98se PC (client) and a msg says: "Jim-eshareddocs is not accessible. You might not have permission to use this network resource. Contact Administrator of this server to find if you have access permissions."
"The Network path was not found"

I went to the Search the Knowledge Base website and it has a help page pertaining to this error message and it says(in 98se) go into the Registry to HKey_Local_MachineSoftwareMocrosoftWindowsCurrentVersionNetworkRealModeNet. Then it says: "Delete the AutoLogon Key Value." I went to the RealModeNet folder and it shows 5 different names in it, but AutoLogon is NOT in there.
Any help would be appreciated.
Thanks, Jim

ScottGem answered on 07/28/03:

First make sure all PCs are in the same workgroup. Also make sure NetBeui protocol is loaded on both. See if that helps.

Hope this helps,
Scottu

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Question/Answer
SandiCha asked on 07/27/03 - Incredimail

I am using SBCYahoo DSL and I would like to download Incredimail, does anyone know if it will work?

ScottGem answered on 07/28/03:

Incredimail should work with any POP3 mail service.

Hope this helps,
Scott u

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Question/Answer
madders asked on 07/26/03 - New 80 Gig Hard drive

I have recently brought a new home PC. I am very happy with it. BUT when i check the properties of my C drive it informs me that i have that C drive is only 2 gigs.

Am i looking at the wrong thing, or this there a way to configure the drive to be 80 gig??

In case you havent guessed, im not an expert!!

ScottGem answered on 07/26/03:

Where did you get the PC from? What probably happened is the system was FDISKed and a 2Gig C partition was set up. Do you have any other drives besides CD or DVD? If not, then I would contact the vendor and have them walk you thru correcting it. If they did partition the drive into multiple partitions (drive letters), then Your C drive is probably too small. Should be 6-8G.

Hope this helps,
Scottu

Question/Answer
Flanker asked on 07/26/03 - Erased !

Guys : I unintentionally erased my Excel and Word programs when uninstalling another program called Microsoft Works . Is there anything I can do to recover them ? Thx Rick

P.S. When I bought the computer ( pre-owned ) that software was already on it . So I don't have the discs.

ScottGem answered on 07/26/03:

If you didn't get the disks, then you didn't have a legal copy. Which means you have to buy a copy of Office.

Hope this helps,
Scottu

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Question/Answer
Geraldask asked on 07/26/03 - Expert "remap" keyboard so that F9 works like F11

How can I make F9 give me "full screen" like F11 does in on the internet IE ver6 . I have a mouse that has F9 but not F11..Therefore if I could get the keyboard remapped then it might work. Please take little steps to explain.

G

ScottGem answered on 07/26/03:

All a keyboard does is send an ASCII code to the computer signifying what key or key combo has been pressed. What actually happens as a result of that keypress is a function of software. Some software allow you to customize keys, others don't. You can also look for macro programs that can respond to keypresses.

Hope this helps,
Scottu

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Question/Answer
jdublu asked on 07/24/03 - audio problem in 98se

I fdisked and installed 98SE on a friends hdrive and for some reason the CD didn't have audio drivers installed. I went into Device Manager, then "Other Devices" which have big yellow questions marks by the "PCI Communication Device" and under that the "PCI Multimedia Audio Device".
Both of them say "Drivers for this device are not installed.Code 28."
If this is the standard audio drivers which are on the 98SE CD why won't the any sounds come out of the speakers? I already checked the speaker connector on the back panel and it's in the correct port.
Now, under "Sound, Video and Game Controllers", listed in Device Manager, it shows "MPU-401 Compatible".Does this have anything to do with sound and audio?
Where can I get the sound, audio drivers from so the speakers will work?
Thanks, Jim

ScottGem answered on 07/24/03:

Not all drivers are included with Windows. The sound board may have been made after Win 98 or it may be so old that drivers weren't included.

Before formatting and installing you should make sure you have ALL hardware drivers. Now you need to identify the manufacturer of the sound board and get drivers from their site.

Hope this helps,
Scottu



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Question/Answer
kreditme2 asked on 07/23/03 - All Experts & Askers: Discuss***

All Experts and All Askers:

Lets make it the longest thread in the AnswerWay and keep it alive for all the time to come.

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START
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ScottGem answered on 07/23/03:

There are discussion forums in each of the categories. Those should be used for discussions, not the Q&A boards. To get there click on the Intro/Forum link and go to the Forum. Or try this link:
Forum.

Hope this helps,
Scott u

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Question/Answer
Nitin asked on 07/19/03 - internet browsers

dear sir
i am a novice and i request you to answer the following questions

1) which is a better browser internet explrer which comes with xp or the latest version of opera browser, i am not comfortable with netscape
2) download accelerator plus and incredimail are two software which work automatically under interet explrer i click on download and DAP starts , i click on mail and incredimail takes over, how do i do it with opera, again i request you,kind sir to guide me using a step by step procedure

thanking you
Nitin

ScottGem answered on 07/21/03:

I don't agree with fred that repeatedly asking the same question is good, but I do agree with him that you should pick what you are comfortable with and stick with it. Best is a relative term. What is best for me may not be best for you.

As for integrating with your other software. I would suspect that DAP is an IE plug-in. Plug-ins are utilities specifically written to add functionality to another program. Therefore, you need to see if DAP has an Opera compatible version. As for Incredimail, you should be able to set it as the default e-mail client in the Prgrams tab of Internet Options in Control Panel.

Hope this helps,
Scott u

Nitin rated this answer Excellent or Above Average Answer

Question/Answer
kreditme2 asked on 07/19/03 - SOS: Advice of charge display on Cisco IP phones 7940 and 7960

Greetings Experts,

We will show the users of the Cisco IP phone 7960 and 7940 real time the telephone costs on the display of the phone while they are placing a call.

Please guide at to how can that be done?

Thanks in advance.
>>>kreditme<<<

ScottGem answered on 07/21/03:

VG gave you an excellent answer. I'd just like to add a few comments.

If you are running a business then what does the length or cost of a call matter? A $5 call may be generating $500,000 in revenue. To try to put a meter on calls can stifle business and reduce profit.

The Cisco phones already display the amount of time spent on a call. I don't think anything more would be necessary.

If you want to improve the utility of the phones, make sure they are integrated into the PCs to sahre address books, etc.

Hope this helps,
Scott u

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Question/Answer
Geraldask asked on 07/18/03 - XP word will not open unless it is in safe mode. How do I fix this problem?

Word XP will not work unless it is in safe mode. I need step by step instructions to fix it. HELP HELP

Gerald

ScottGem answered on 07/19/03:

What message do you get when you try to launch it? Have you tried reinstalling/repairing Office?

Hope this helps,
Scottu

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
saworkie asked on 07/18/03 - Computer booting non stop

I have an older packard Bell pc (pentium 333MHz - 64 MB Ram and 4 Giga byte hard drive). I have installed Windows XP Pro and went ahead and installed all extra services and components using add windows components. The next time I tried to log on, it just showed the Windows Xp logo and then the screen flicks fast and go back to booting again. It did this non stop. Finally, I found out that the 'Internet Information Services' component that makes it to boot non stop. On the other hand, on my Dell laptop computer (Pentium 11 processor - 400 MHz - 128 MB of Ram) I installed the same component, and it works fine. Can any one explain this why? Thanks

Sam

ScottGem answered on 07/18/03:

Did you run the compatability wizard before upgrading? The hardware on that machine barely meets XP's entry level requirements. I would not run XP on less then 128M or anything less then a 500Mhz machine. Plus, the 4G drive is going to use half of it for XP, leaving litte room for other things.

Another issue is where did you get the version of XP you installed? It would surprise me that you invested $150+ to upgrade that machine. Which leads me to speculate that its not a legal copy of XP. This could also be causing the problem.

Hope this helps,
Scott u

saworkie rated this answer Bad/Wrong Answer
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Question/Answer
jdublu asked on 07/09/03 - format hdrive

My friends hdrive had XP installed but he wanted 98SE reinstalled. I fdisked, which worked fine, then typed format: c/s and it says "Cannot format a network drive." If I fdisked it, it should have cleaned the drive so it can be formatted to install 98SE.
How can it be formatted so I can install 98SE?
thanks, Jim

ScottGem answered on 07/10/03:

Why would someone want to go back to 98 from XP???

Where are you running format from? Is it on the boot floppy you used to FDISK? Are you sure you FDISKed properly creating a new Primary DOS partition and making it active?

Hope this helps,
Scott u

jdublu rated this answer Excellent or Above Average Answer

Question/Answer
Laura asked on 07/02/03 - Memory

I went to check my email and a notice came up saying that it couldn't access my programs and that I may be out of memory. But I don't know what memory it is talking about.. I have plenty of disk space..So how do I check my memory.. I have a dell laptop and I'm running windows xp. Thank you. Laura

P.S. After the notice, I could check my mail just fine, but when i went to log in here, I had to sign in.. I never have to do that, only if I accidently delete the cookie to the site.. Does this have anything to do with memory??

ScottGem answered on 07/03/03:

To find out how much RAM you have, right click My Computer and select Properties. This message is often just a glitch, maybe the RAM wasn't read properly on boot. I would just reboot and that should take care of it.

Hope this helps,
Scott u

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Question/Answer
jdublu asked on 07/02/03 - Attachments

I emailed someone, attached a letter to it, and it was confirmed that it was sent with the message by showing a file attachment name and extension but I didn't give it that extension when made it so how can it create it's own extension? When I typed it I gave it a very simple .txt extension. How could it have been assigned an .eml extension? The problem I'm having is when I open the attachment it shows nothing that I typed, nothings attached. Can the person recieving the email open it and read it or did they receive it with the .eml extension so there's no text shown thats readable to them when they open it?
Thanks, Jim

ScottGem answered on 07/03/03:

The eml extension is something create by Outlook. Usually it contains the the stripped out HTML from an e-mail message. Is the eml file the ONLY attachment? Try opening it in Outlook (File>Open) and see if you see the TXT attachment.

Hope this helps,
Scott u

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Question/Answer
jdublu asked on 06/29/03 - standby or hybernate

I have 2 pc's with XP Home networked. Everything works fine except going into standby or hybernate mode. First I had them set in standby and they stayed on all night so I set them to hybernate and they stayed awake all nightagain.
How can I get these settings to work so they can rest all night?

ScottGem answered on 06/29/03:

Personally I wouldn't use them. they have value for laptops when you need to conserve battery life, but they usually cause more problems then they are worth.

Hope this helps,
Scottu

jdublu rated this answer Excellent or Above Average Answer

Question/Answer
anjanimakkena asked on 06/29/03 - Thin Client Server

What is a thin client server and how it works?

ScottGem answered on 06/29/03:

A Thin client is a terminal on a network that has minimal features. Most of the processing is done on the server not the client.

Hope this helps,
Scottu

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Question/Answer
jdublu asked on 06/26/03 - Device Drivers

How do you know when you need to update device drivers and why do you need them if the device works fine?

ScottGem answered on 06/26/03:

I agree with Geezer.

Hope this helps,
Scottu

jdublu rated this answer Excellent or Above Average Answer

Question/Answer
deird58 asked on 06/24/03 -
Printing from Email

Hi,
How do I print just the parts I want from an email? or web page, for that matter?
Deird58

ScottGem answered on 06/24/03:

highlight the part you want to print then select Print and check off the Selection box.

Alternatively you can copy and paste what you want to print into another file and print from there.

Hope this helps,
Scottu

deird58 rated this answer Excellent or Above Average Answer

Question/Answer
simon asked on 06/23/03 - how to load multiple pictures in yahoo groups

hi my friend has made me one of the moderators in one of her yahoo groups.

There is a section given below which enables management to upload one picture on the homepage. We just saw a yahoo group which has multiple Cascading pics one after another, actually pics one below the other (4 of them). How can we do the same thing on our home page.

Below is an example of the page in yahoo where management has the excess to up load one picture.

Thanks.

PS I asked the girl from the other yahoo group and she said that she does it via “html alphabet in "describe your club"”. I checked out that option and it does not have a place to upload any pics after inserting your message.

Can anyone help.

Also, how else can we make up our home page more exciting?

Thanks


++++++++++++++++

Back to Management
Web Address [ Edit ]
Web Address : http://groups.yahoo.com

Description [ Edit ]
Title :
Description : Primary Language : English
Listing Type : Listed in Yahoo! Groups directory

Category [ Edit ]
This category determines where listed groups appear in the directory. Unlisted groups are not visible in the directory.
Category : Entertainment & Arts > Television

Colors and Photo Note: (There is one place to upload one picture)
Colors [ Edit ]

Left Header Sub-header Accent Row Color Background








Photo [ Edit ]


ScottGem answered on 06/23/03:

What that group probably did was put links into the describe your club section. They just hardcoded the ink using either A target=_new hrefs or IMG s tags.

You need to check an HTML reference for instructions on how to insert those tags.

Hope this helps,
Scott u

simon rated this answer Excellent or Above Average Answer

Question/Answer
jdublu asked on 06/17/03 - networking setup

Win XP Home. I need help with setting up a 2 PC network. Where can I find out exactly what settings need to be checked and unchecked, and any other settings, in certain dialog boxes such as "Local Area Networks" at the General,Authentication and Advanced tabs and "Local Area Connection Status" which my CLIENT PC is showing: Address Type- Assigned by DHCP
IP Address- 192.168.0.168 Subnet Mask- 255.255.255.0
and Default Gateway- 192.168.0.1.

All of my HOST PC's settings are in the same box: "Local Area Connection Status" dialog box are: Address Type- IP Address- Subnet Mask- and Default Gateway-.

The PC's DO communicate when I'm offline or online BUT when I go offline, this PC that I'm right now, the HOST, KEEPS TRYING TO DIALUP OVER AND OVER AGAIN TO GO ONLINE!!! when I DON't want it to!!!
Is there any way I can find out the exact correct settings in all of the dialog boxes that would enable this network to work correctly??

ScottGem answered on 06/18/03:

The symptom you describe is probably not a networking issue. Try this. Go to Internet Options in Control Panel (or from Tools in IE). Go to the Connections tab. Set it to 'Never Dial'. Set it that way on both machines. Usually what is happening is you have something on one of the PCs that is looking for the Internet. When it doesn't find it, its causing your host machine to dial.

Hope this helps,
Scott u

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Question/Answer
jocase asked on 06/14/03 - Page setup for a multipage booklet using Word 2000

What is the best way to set up pages to make a booklet of about 35 pages using Word 2000? There will be 3000 copies printed.
John

ScottGem answered on 06/14/03:

For 3000 copies you should take it to a printer. Tehy will tell you how best to set it up.

Hope this helps,
Scottu

jocase rated this answer Excellent or Above Average Answer

Question/Answer
jdublu asked on 06/12/03 - 6 in 1 memory card drive

I saw an advertisement and they referenced a 6 in 1 memory card drive. In the picture of the front of the PC I didn't see a floppy drive,I saw it instead. Is this some type of new drive that eliminates the floppy drives because it does the same thing as a floppy drive?

ScottGem answered on 06/12/03:

Some mfgs are no longer included floppy drives because they have such small capacity. But the memory cards do not replace them.

Hope this helps,
Scott u

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Question/Answer
jdublu asked on 06/11/03 - XP Home network

If I'm in my account on one PC, how can I share files with someone elses account on another PC?

ScottGem answered on 06/12/03:

Not sure what you mean by "account". If you are referring to the User identity, then the answer is yes. To share any files, you first need to set up the folder as a share. This gives permission for other users to acces that folder.

Hope this helps,
Scott u



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Question/Answer
jdublu asked on 06/09/03 - Networking

I have 2 PC's running XP Home Edition and both are set as Administrators. One has a NIC which is an Intel 8255x-based PCI Ethernet Adapter. The other PC has a Realtek RTL8139 Family PC Fast Etherent embedded into the motherboard.

They both have different host names and both of them show NO to have IP Routing and WINS Proxy Enable.
Both of them have Dhcp enabled and also Autoconfiguration Enabled saying YES.
Niether one has a default Gateway address showing.
When I ping the other one with it's IP address 169.254.99.69 it shows "Request Timed Out". I did the same ping to first PC and it's IP address is 169.254.114.73 and also shows "Request Timed Out".
One of them shows the box saying "Network connected at 100Mbps". I didn't see that message on the other PC.
Any idea why they won't connect to each other?
Thanks, Jim

ScottGem answered on 06/10/03:

Check your subnet masks. The 2 PCs seem to be on different subnets.

Hope this helps,
Scott u

jdublu rated this answer Excellent or Above Average Answer

Question/Answer
HANK1 asked on 06/06/03 - PAGE TOO LARGE FOR MY SCREEN!


That's my problem. The pages are too large for my screen and I have to use the bottom scroll to see the whole page. How can I fix this? Thanks.

HANK


ScottGem answered on 06/06/03:

What pages? Are we talking about WEB pages or screens in other programs?

If its WEB pages, try using the View menu and adjusting Text size. If its other programs, try going to Display>Settings in Control Panel and adjusting the Pixel setting to something larger then you have.

Hope this helps,
Scott u

HANK1 rated this answer Excellent or Above Average Answer

Question/Answer
jcbrs3764 asked on 06/04/03 - rdram

i want to upgrade my rdram from 128mb. i just purchased 1 256mb rdram component. i also just read that rdram must be installed in pairs. do i have to buy another 256mb rdram component? or can i just use one of my existing 64mb rdram with my recently purchased 256rdram? i hope i can rdram aint cheap. a prompt answer would be greatly appreciated.

ScottGem answered on 06/05/03:

This infomration depends on your motherboard. You need to check the documentation for the motherboard which will describe what type of RAM you need, how much RAM you can have and how you need to fill the slots.

In the past, RAM needed to be installed in pairs, meaning the same sizes and other characteristics (speed, type, etc.) However, newer motherboards have changed that.

By the way. If you have Win 9x, going above 128M of RAM is not going to give you any visibily increased performance.

Hope this helps,
Scott u

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Question/Answer
Ggillcom asked on 05/30/03 - modem installation

Installed a Cirrus Logic 56 K modem in a COMPAQ Despro 2000 .Pentium(R) 200 MHZ,32MB RAM.Device manger detects it but Windows automatically installed modem on COM 4.Device manager shows only COM1 and COM 2.On the PORT dialog box I tried to change the port from COM 4 to Com2,but they are shadowed.When I run DIAGNOSTICS computer froze up.I uninstalled and reinstalled the modem,and computer stopped again on DIAGNOSTICS.How do I change the port from COM4 to COM 2.?

Jerry

ScottGem answered on 05/30/03:

Its not necessary to. COM 3 and 4 are virtual ports not physical ones. That's why they don't show up in Device Manager. Does the modem run on Com 4? If so, then just leave it there.

Hope this helps,
Scott u

Ggillcom rated this answer Excellent or Above Average Answer

Question/Answer
whokilledkenny asked on 05/26/03 - Network Management & System Backup

Dear expert,

In a real company,how do they actually perform network management? Are they adopting special management techniques?

How actually system backup process works? Usually for a company how long they perform system backup? I would like to know more how all these run in a real company.

Thank you.

ScottGem answered on 05/26/03:

Why do you want to know?

Each company has it own policies depending on the size of the company, the network, the IT staff, etc.

Hope this helps,
Scottu

whokilledkenny rated this answer Average Answer

Question/Answer
jdublu asked on 05/23/03 - ICQ IM

A friend of mine said that ICQ Instant Messenger communicates with any of the other ones such as AOL, Yahoo,Exite, Jabber, Odigo, etc... Can it be used for a Chat Room to talk back and forth to someone if they have a different Instant Messengers like the ones above?
Thanks,Jim

ScottGem answered on 05/24/03:

As SES said the services are not interactive. However, you might consider using Trillian. This is freeware that allows you to coordinate all your IM accounts into one interface. You still can't communicate across services, but you can sign into all your services from one interface and have a consolidated buddy list.

I have accounts at the 3 majors services; AOL, MSN and Yahoo. I use Trillian to manage them.

Hope this helps,
Scottu

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Question/Answer
jdublu asked on 05/23/03 - Spybot Search & Destroy

I downloaded this and when I ran it it showed 32 problems. How do you know if it will be safe to delete them if this program specifies itself as a "Use at your own risk" program?
Thanks, Jim

ScottGem answered on 05/24/03:

I also prefer AdAware, but Spybot has gotten good reviews. There was a recent article (April I think) in PC Magazine that had detailed info about spyware and removal tools.

Hope this helps,
Scottu

jdublu rated this answer Excellent or Above Average Answer

Question/Answer
mcavoy4 asked on 05/14/03 - upgrading to win xp pro

I just upgraded to win xp pro from win98 se and my start programs are all gone. How do I get my programs on my start menu to come up under xp. They are listed under the c: drive but they are not on my start menu-
Also how come I don't have the "games" listed in my start menu and it reads "empty"in my entertainment tab? Is this all just because I didn't do a "clean" install/upgrade? Thanks for your help...

ScottGem answered on 05/14/03:

Actually it indicates you DID do a clean install. An upgrade should have copied all the settings over again.

What you can do is look for the Start Menu folder under your old version of Windows (if its still there) and you can try copying that to the user account you setup or to the Default user if you want it available to all.

If you can't find the old Start Menu folder, then you will need to recreate your icons. Go to Start Help and look up Shortcuts. Then right click on Start and select Open. Open the Programs folder and add your shortcuts.

Hope this helps,
Scott u

Question/Answer
Nitin asked on 05/09/03 - internet browser

hi
which is a better browser and why
1) internet explrer 6.0 which came with win xp
2) latest version of opera , version 7.10

thanks
Nitin

ScottGem answered on 05/09/03:

Better and Best are relative terms. What is better for you may be worse for me. The features you want may not suit me.

So look for what you want the browser to do and choose the one that fits YOUR needs.

Hope this helps,
Scottu

Geraldask rated this answer Excellent or Above Average Answer

Question/Answer
Nitin asked on 05/09/03 - installing C Sofware

dear sir
this is regarding installaiton of C language
i am a beginner and dont know much

so i downloaded the software and installed it in D:
as bortland

then i clicked on the read me file
i am pasting the contents below for your reference , so that you can guide
me in as easy manner

i have allready completed step one installing the software on drive d , now please help me from then

here it is .....

thanks

Nitin
----------------------------------------------
Installing and running the Command Line Tools
-----------------------------------------------

1. Run freecommandlinetools.exe; choose the
drive and folder into which you want to
install the free C++Builder 5 command line
tool development system.

2. From the bin directory of your installation:
a. Add "c:BorlandBcc55"
to the existing path
b. Create a bcc32.cfg file which will set
the compiler options for the Include
and Lib paths (-I and -L switches to
compiler) by adding these lines:
-I"c:BorlandBcc55include"
-L"c:BorlandBcc55lib"
c. Create an ilink32.cfg file which will set
the linker option for the Lib path by
adding this line:
-L"c:BorlandBcc55lib"

Other product notes
-----------------------------------------------

"PSDK" (libPSDK) is an acronym for the
Microsoft Platform Software Development Kit.

ScottGem answered on 05/09/03:

You need to take a class in C programming. What you need to understand is that a C program is just a text file. What you need to do is run the text file thru a compiler (which is probably what you installed). The compiler creates an EXE file.

Or you may have Debugger tools that all you to step thru program code to test it. But each such tool has its own manual and own way of doing things.

Hope this helps,
Scott u

Nitin rated this answer Excellent or Above Average Answer

Question/Answer
Robnie asked on 05/08/03 - How do I connect my desktop computer to my laptop?

How can I connect my desktop computer to my laptop, so I can use my laptop as a complete backup to my desktop, and also share my cable internet?

ScottGem answered on 05/09/03:

To share the cable connection you need to get a Cable/DSL router. There are several available. Most come with 4 port switches that you can connect your computers to. Since you have a laptop, you might want to consider a wireless router so the laptop can be used around the house.

You will also need Network Interface Cards in both machines.

You need to define what you mean by a "complete backup" for me to give you more info on that. But by connecting the machines to a switch, you will be networking them so they can share files.

Hope this helps,
Scott u

Question/Answer
Robnie asked on 05/08/03 - Raid Driver

What is a Raid Driver?

ScottGem answered on 05/09/03:

RAID is a specification for a hard drive interface. You can look up RAID at whatis.com for a detailed definition.

RAID is used primarily in network servers to provide fault tolerance against crashes.

A RAID driver is software that interfaces with the RAID array of drives.

Hope this helps,
Scott u

Question/Answer
mcavoy4 asked on 05/07/03 - internet explorer cookies

IE will not let me connect to my yahoo because it says cookies are not enabled. I have checked and double checked that cookies are enabled (in fact I have cookies in my temp internet files). I have downloaded ie service pack 6 with no change. I've never run into this before...any suggestions? (I'm running win98se.)
Thanks.

ScottGem answered on 05/07/03:

Usually this is caused by a stale cookie. Try deleting all Yahoo cookies and then try again.

Hope this helps,
Scott u

Question/Answer
jdublu asked on 05/06/03 - PC's not communcating

I have a practice network of 2 PC's connected using a crossover cable. I have XP Home Edition, that I named JimW, and 98SE named Jim, on the other one. I had them communicating until the 98SE hard drive crashed. I did everything I could to revive it but it simply refused to, showing "missing COMMAND.COM line 14" and other error messages, so I FDISKED and Formatted it and then installed 98SE again.
I went into DOS and tried pinging them. The XP-JimW pings and DOES find the 98SE PC-Jim and it shows the paths in the detection process that are showing a good connection between the 2 PC's but when I go to the 98SE PC-Jim and type ping XP-JimW it says "Unknown Host". So, it looks like the XP PC-JimW is finding 98SE-Jim but the 98SE-Jim is NOT finding the XP PC-JimW.
Does anyone have an answer to this so I can get them communicating again?

ScottGem answered on 05/06/03:

Make sure the Workgroup name is the same. Also check that NetBeui protocl is loaded on both.

Hope this helps,
Scott u

jdublu rated this answer Excellent or Above Average Answer

Question/Answer
Raging asked on 04/30/03 - Conversion

Hi, I am using Microsoft Works Word Processor yet I cannot seem to send attachments & want to know how I go about converting my document in Works Word Processor to a Microsoft Word document in order for my attachments to work? Am using the email program "outlook express!"

ScottGem answered on 04/30/03:

We need to know more details about what happens when you try to send attachments. What it sounds like is that the problem is NOT sending attachments but your recipients being able to open the attached file.

If that's the case, try using File>Save As and saving as an RTF file. Word can read that file format with no problem.

Hope this helps,
Scott u

Raging rated this answer Excellent or Above Average Answer

Question/Answer
jdublu asked on 04/29/03 - Anti virus provider

I currently have AVG Anti virus, which from what I read before I downloaded it, it's rated very high and I read about it in one Smart Computing's prior issues. I've had no problems with it. In the current issue of Smart Computing on page 58 they reference ALWIL Software's Avast Home as an excellent freeware option. I'd like peoples opinions of both anti virus programs. Should I stay with AVG or switch to ALWIL Avast at www.avast.com?
Thanks, Jim

ScottGem answered on 04/29/03:

I've heard good things about AVG, but nothing about ALWIL. However, I frankly don't trust freeware in this area. For an anti-virus utility to be effective it must be constantly updated. This means a research staff to identify viruses and develop a fix for them. This costs money.

A/V programs are not expensive. Generally, they cost from $0-$40 for the initial purchase and $10-$20 for an annual subscription. This is cheap insurance.

Hope this helps,
Scott u

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Question/Answer
Nitin asked on 04/27/03 - windows operating system

dear sir,
i have a intel pentium 4 computer with drive c and drive d rach 20 gb , total 40 gb
i have windows 98 se on drive C ehich is about 20 % used and windows xp proffesional on drive d which is
85 % used

i want to know the following
1) will win 98 slow down win xp proffesional ?, (will xp be faster if i delete win 98 se ?) and which is better ,
2) win xp proffesional makes internet explrer crash , it recommends to dowenload servie pack 1a
which installs onlyon genuine win xp prof which i dont have ,

3) my computer engineer recommends that I format my drives and install win Xp "home edition"
whats the difference between xp home and xp proffesional?

4) as i told u that 98 on drive c which gives it dirst preference to any application , how do i delete 98 and transfer xp from drive d to drive c without any software loss "as it is"


will xp home truoble me regarding service pack 1a which makes IE crash ?

thanks
Nitin

ScottGem answered on 04/27/03:

1) No, 98 won't affect XP. XP wil probably be faster.
2) Get a legal copy of XP.
3) You can get the details are Microsoft.com, but basically, Pro has more features for netwokring and remote control.
4) To get rid of 98 you will need to format the C drive. However, You can change winboot.ini to automatically load XP.

Since you apparently have a bootleg copy of XP pro, XP Home will probably not give you the crashing problems.

Hope this helps,
Scottu

Question/Answer
jrweil asked on 04/20/03 - Individualized icons on favorites listings

Some web pages when added to the "favorites" list come with an individualized icon while some just use the standard internet browser "E" icon. Recently all of the specialized icons disappeared from my list being replaced by the "E". I tried reentering those that had the specialized icons, but on being reentered they came without the specialized icon. A few days later I repeated this, and all but ot one of the pages that previously had specialized icons came on with the special icon. The one that didn't had had a site redsign since I originally entered it. Any ideas as to what happened? As of now it is mainly academic. I should mention I have Windows 98. Thanks

ScottGem answered on 04/20/03:

I wish I could answer this, but I'm not sure why that happens. I can tell you I've experienced the same thing.

Part of the answer may be due to a connection issue or ts possible you cleared your cache which cleared the icon file the shortcut was pointing to. It nay have returned because you re downloaded the icon.

Hope this helps,
Scottu

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Question/Answer
laparka asked on 04/20/03 - Faxmodem vs. ordinary modem

Do I need an faxmodem to receive faxes on my computer, or will a regular 56k modem work?

Also, can I use my cable modem/broadband connection to receive faxes?

ScottGem answered on 04/20/03:

Every modem sold for over the past 5 years (or longer) has fax capability. If it supports speeds of 28.8 or higher it does. So any 56K modem is a faxmodem.

Besides the hardware, you need fax software to receive faxes. However, most modems come with such software.

No you cannot receive fax from a boradband connection. Faxing is an analog process and uses regular phone line. You CAN, however, subscribe to a service like efax.com and receive your faxes through that.

Hope this helps,
Scottu

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Question/Answer
whitworth2000 asked on 04/18/03 - Stronghold crusader

hi i want to start again in strong hold but cannt because of i need to delete thr registry files, What is the address of these files ?

Rik

ScottGem answered on 04/18/03:

If you need to extend the trial period of trial software, please contact the author and ask for an extension. Trying to "start again" or otherwise get around the expiration of the trial is fraud. We do not support illegal activities here.

Hope this helps,
Scott u

Question/Answer
mcavoy4 asked on 04/15/03 - win98 new install on new system

I'm performing a new install of win98se on a new system like I have done many times and am getting a weird problem. I have all new hardware that has all been tested in other systems . The hard drive has been formatted and is ready for install but when I exit the results of scandisk(which finds no errors)and the registry is scanned and it copies files in order to install windows it returns to the a: prompt and will not continue with setup. I have cleared the BIOS and tried every different way of setting up the BIOS that I can think of but this is where I wind up every time. I have an MSI km2m,Athlon xp1800,256mg of Crucial ram,80gig WestDig HD,Toshiba DVD,Win98se and start up floppy that I have used successfully before. I'm stumped! Any help would be very much appreciated.

ScottGem answered on 04/16/03:

What you need to do is look at what's different here. Maybe a problem with support for the CD or DVD drive (I doubt if its large drive support). The most likely thing is some problem with driver support for the hardware.

Hope this helps,
Scott u

Question/Answer
Nitin asked on 04/14/03 - incrediblemail and outlook express

dear sir
i havc been using outlook for the past many years and have only yesterday started to use incresimail
while it is the best e mail editor in tersm of grapics etc ,but i yet find it to be very inconvenient in some respects
such as
1) multiple hotmail a/c should have separate folders
2) how do i transfer messages which i have stored on my LOCAL FOLDERS on outlook express to local polders here (a local folder is stored on your compouter and not on hotmail)
3)how can i manage multiple IDENTITITES , and switch between them., my mom and i use outlook express but when i start express it asks me which identity i want to use, i also have an option for a password (so that my om does not read letters form my girlfirends :))
4)any other differences between outlook expreess and incredible mail which i cant think off at the moment
5) if i have multiple a/c i should have option as to which a/c i want to send the mail from , thewre is no dropdown box as in outlook
please help me with the above as soon as possible , and help me using this new but excellent software
thanks
Nitin Golani

ScottGem answered on 04/15/03:

I would suggest you address these questions to Incredimail's tech support. Though you should first read the Help screens. Just about every application has a menu option; Help as the last item on the menu bar. The Help screens can usually answer most of your questions.

Its very possible that Incredimail can't do some of the e-mail mgmt tasks you are asking about.

Hope this helps,
Scott u

Nitin rated this answer Excellent or Above Average Answer

Question/Answer
Nitin asked on 04/08/03 - outlook express

hi
i have been using outlook express since quite some years

my friend has this software called incredimail
it is very colourfull but i want to be sure if it is really good, and most important i want it to be free
http://www.incredimail.com/english/splash.html

although it says it is free but it for a 10 day period, i heard that there is a crack for it ?
can u help me ?
thanks
Nitin

ScottGem answered on 04/08/03:

Incredimail is not free. Nor do we support cracking software. That is illegal and illegal activities are not allowed here.

If you think you want Incredimail, download the trial, try it out and decide whether its worth purchasing.

Hope this helps,
Scottu


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Question/Answer
jdublu asked on 04/08/03 - IM provider

If I have ICQ as my main Instant Messenger provider can I communicate with someone who's main provider is AOL-Time Warner or Yahoo Messenger or can I communicate only with other people that are using the same IM provider?
Thanks

ScottGem answered on 04/08/03:

Currently the services are NOT compatible like e-mail. You can only communicate with people on the same service. AOL users can communicate with AIM and Compuserve users. They may also be able to communicate with ICQ since AOL owns them as well. AOL users cannot IM with Yahoo or MSN.

Trillian is a IM managing tool it provides a front end that allows you to see all your buddies and manage IMs thru one interface. It does not allow you to connect across services.

Hope this helps,
Scott u

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Question/Answer
Richelle asked on 04/04/03 - switch board problem

I just bought an Emerson switchboard it worked on two ocassions both time it disable my modem so i had to disconnect it. I need some help with this problem since i need to get it working.

richard

ScottGem answered on 04/04/03:

My best suggestion is to contact Emerson for tech support. This is a fairly new product and I doubt if you will find a lot of people with experience using it.

Hope this helps,
Scott u

Richelle rated this answer Above Average Answer

Question/Answer
forare asked on 04/02/03 - boot sequence

I have win98se and xp installed on the same unit but XP starts before 98 all the time unless i choose. Can i do it in a way that win98 will start first ?

Thank you
Tom

ScottGem answered on 04/03/03:

Yes. the following is from an article in Microsoft's Knowledge Base. HOW TO: Create a Multiple-Boot System in Windows XP

Specifying the Default Operating System for Startup
If you have more than one operating system on your computer, you can set the operating system that you want to use as the default one for when you start your computer:
Click Start, click Control Panel, and then double-click System.
On the Advanced tab, under Startup and Recovery, click Settings.
Under System startup, in the Default operating system list, click the operating system that you want to start when you turn on or restart your computer.
Select the Display list of operating systems for check box, and then type the number of seconds for which you want the list displayed before the default operating system starts automatically.

To manually edit the boot options file, click Edit. Microsoft strongly recommends that you do not modify the boot options file (Boot.ini), because doing so may render your computer unusable.

Hope this helps,
Scott u

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Question/Answer
jdublu asked on 04/02/03 - RED X

If you have graphics on a web page and they are shown as a square with a red X is there a way you can open them to see the picture?
Thanks, Jim

ScottGem answered on 04/02/03:

A Red X usually means a broken link. Therefore there is nothing to open.

Hope this helps,
Scott u

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Question/Answer
Skyeee asked on 04/01/03 - Yahoo email

How do you take your real first and last name off of the outgoing messages in yahoo email??? Thank you

ScottGem answered on 04/01/03:

The name is in your Yahoo Profile. Take it out of there.

Hope this helps,
Scott u

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Question/Answer
Nitin asked on 03/31/03 - hotmail

i'm sure u must be having a hotmail a/c
this is regarding sent items folder

as u know messages more than 30 days old are deleted

how do i modify it , like about 5 days?

ScottGem answered on 03/31/03:

Check the Hotmail preferences. If you can adjust the period, it will be in there. Also check Hotmail's Help and FAQ pages.

Hope this helps,
Scott<>

Question/Answer
imransiddiquis asked on 03/30/03 - Communicating with modem in Oracle Forms!!

Dear Experts!!
I am developing a database for telephone directory, and i want that when ever someones search a specific number and when it appears in a fiels, then if user clicks a button a modem dials a number and when user presses another button, it will get disconnected.
The process is similar as we normally used in dial up network connection inorder to use the Internet.
Do u all have any idea????
Please reply soon................

ScottGem answered on 03/30/03:

There is a lot more involved here. You need to have an interface with your phone system or at least a voice modem.

You would then need to write an interface with the phone system's APIs that would kick off the dialing session.

So you need to talk to the vendor of your phone system for details.

Hope this helps,
Scottu

Question/Answer
MAHASHA asked on 03/28/03 - bulk mail delete automatic in yahoo

Dear Expert
Please guide me that in yahoo mail account there is bulk mail,there are Email comming 30 Email.Is there any way that delete automatic in bulk Email.
Yours-RAJ

ScottGem answered on 03/28/03:

Not that I know of but you can periodicallly go to the Bul Mail folder, select all and press Delete.

Hope this helps,
Scottu

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Question/Answer
Nitin asked on 03/27/03 - windows xp servoce pack

hi
i have a sorty of problem
windows xp makes IE & outlook close
i reported the problem and i was informed that a service pack ws available
at
http://www.microsoft.com/windowsxp/pro/downloads/servicepacks/sp1/default.asp

30 mb will take years to download over a dial up

should i revert back to win 98 (although i love XP)
)use this same (defected) software
i have win XP pro ,

pls help
thanks
Nitin

ScottGem answered on 03/27/03:

At that bottom of that page is a link to order the Service pack on CD. The cost is $9.95.

Hope this helps,
Scott u

Nitin rated this answer Excellent or Above Average Answer

Question/Answer
jdublu asked on 03/25/03 - Faxing documents

How do you fax a document from home using a standard desktop PC running XP and using the default printer-HP 810C?

ScottGem answered on 03/27/03:

Yes, your fax number is your phone number. However, if the phone is not dedicated to the computer, then you will have to receive the faxes manually. So you will have to know the fax is incoming.

Hope this helps,
Scott u

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Question/Answer
Skyeee asked on 03/26/03 - downloading free songs

Does anyone know where you can download FREE songs , without having to join a club or membership? Thank you. I especially like oldies, pop, and country!!

ScottGem answered on 03/27/03:

The first thing you need to understand here is that most music is still under copyright protection. Especially the categories you mentioned. Therefore, downloading such songs for free is piracy and is illegal.

However, there is some free music available. Some stuff is public domain, other stuff is new groups giving away their music in hopes of gaining a following.

You just need to search to dig out such freebies. A rule of thumb would be if the songs are sold in stores, then they are still under copyright and downloading them without paying would be theft.

Hope this helps,
Scott u

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Question/Answer
forare asked on 03/27/03 - PC magazine subscription

Anyone can recommend a good PC Magazine. I saw many at bizrate and epinions, but still not sure of which one to choose. I am mainly interested about latest news of new pc hardware, software and gaming releases.
Thank you

ScottGem answered on 03/27/03:

I doubt if there is any one mag that fits all. PC Magazine and PC World are probably the most comprehensive. But for gaming I would check out game specific mags.

Hope this helps,
Scott u

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Question/Answer
jdublu asked on 03/26/03 - Fax attachments

I want to fax several documents to a friend but I can't figure out how to attach them to the fax setup box where I enter the persons name and fax number, etc...
Thanks

ScottGem answered on 03/26/03:

I don't use that, so can't be sure. But one way might be to select the documents you want to fax then drag them and drop them on the Fax printer icon in the Printers folder.

Generally you fax by using File>Print then selecting the Fax as your printer. But for multiple documetns you need to print in batch or make the previous docs as attachments. But try the drag and drop first.

Hope this helps,
Scottu

jdublu rated this answer Excellent or Above Average Answer

Question/Answer
jdublu asked on 03/25/03 - Faxing documents

How do you fax a document from home using a standard desktop PC running XP and using the default printer-HP 810C?

ScottGem answered on 03/25/03:

Faxing has nothing to do with your printer. Generally your fax software installs as a separate printer. To send a fax, you just need to select File>Print (from your software) and select the Fax as the printer. This assumes you have a fax modem.

If the XP fax software or some other fax software was not installed you can install it from Add/Remove Programs in Control Panel, under Windows Components.

Hope this helps,
Scott u

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Question/Answer
MAHASHA asked on 03/24/03 - how update anti-virus software regularly

Dear expert
Please guide me that how update anti-virus software regularly ,HOW ?.2nd is Is backup files is neccesary then how?.Please donot mind ,Because I did not yet in my life.Give me all instructions too.
Yours-RAJ

ScottGem answered on 03/25/03:

This depends on your anti-virus software. Each A/V program is slightly different. Generally, there is an update option somewhere within the program. You choose the update option and the program goes to the A/V company's web or ftp site and checks for and downloads the latest updates. Then presents you the option to install them.

These updates are the "signature" files that the program uses to identify a virus. There may also be program upgrades that enhance the program itself. Some of these upgrades may be free, other require a fee. You have to check with your A/V vendor for details.

Hope this helps,
Scott u

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Question/Answer
whitworth2000 asked on 03/19/03 - pc shutdown

hi

during gameplay of the newest games out my pc restarts for no apparent reason. i have all the latest display drivers and the hardwere capable of running these games and 650mb ram, i have recently reinstalled win xp and still i have the problem.

any surgestions ?

rik

ScottGem answered on 03/19/03:

A couple of possibilities come to mind, though you provided scanty info.

First, how much Video RAM do you have. If you are low on video RAM this could be a cause.

Second, many games try to tweak performance by directly accessing your video and not going thru Windows. Unless the game supports your video board that could cause your problem.

My suggestion is to contact the authors/distributors of the specific games and see if they have some fixes or suggestions for you.

Hope this helps,
Scott u

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Question/Answer
Nitin asked on 03/19/03 - digital diary confusion

hello
i have two digital diaries with me at the moment and i am confused as to which one to use, as you know
that it is wise to maintain only one diary , since you have to manually enter data everytime u get a new one
so please assist me in making the choice

case 1
32 kb didital diary having six lines by six lines , for maximum data entry without scrolling
one telephone , one memo function , fully functional calender upto the year 2099 and hence u can see schedules monthwise which is a mjor advantage , and the advantage with memo is that the last item stored appears first , thus u dont need to search for data
the only disadvantage is that is is a big bulky and big like say 15 cm x8 cm by 2.5 cm , it retrives data instantly
and powered by 3 batteries, i have fed all my nos and yet have 20 kb free


case 2
100 kb digital diary , but with two lines only , each line can go to 20 characters but you have to scroll for every item
the schedule has no day function , you just have to enter the item and date, no calender function
and the memos are stored alphabetically so , like supoose i have an exam , i make 10 things
that i have to do , then i have to manually search for them
more over it takes about 2 seconds to search for any data

it is extremly compact and light weight , only 70 grams , hence i can put in my pocket, not like in case one which is bulky


i use my diary everyday , it has become an integral of my planning of what work i have to do etc

i hope that you will help me out as to which one u can choose

case one the 32 kb or case 2 100 kb one

thanks a lot !!

Nitin

ScottGem answered on 03/19/03:

Nitin,
No one can answer this for you. This is purely a matter of personal preference for YOUR use. You have done a good job of listing the pros and cons. Now what you have to do is weigh those pros and cons againt your personal needs, then make your own decision.

Hope this helps,
Scott u

Nitin rated this answer Excellent or Above Average Answer

Question/Answer
MAHASHA asked on 03/17/03 - window xp update

Dear Expert
Please guide me,that If I have dsl cable connection,
then we have to update critical update or not.or window XP update in updates.

ScottGem answered on 03/17/03:

Whether you have cable or DSL has no bearing on whehter you should keep up to date with your Critical Windows updates. These should be kept up to date no matter what Internet connection and what version of Windows.

Hope this helps,
Scottu

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Question/Answer
forare asked on 03/17/03 - Uninstall windows 2000

Hello,
A friend brought his laptop Compaq 800 mhz, 10 GB HDD and win 2k installed in Germany on drive c.

We installed XP on partition D and it works fine.

1- now we want to delete win 2k and all its installed components from c because it is almost full and we want to keep only Windows XP. How can we do that safely?

2- I also noticed that the directory “windows” of XP on D is about 1.13 GB, is this a normal size? I did not install anything else on drive D yet?

Thanks
Tom

ScottGem answered on 03/17/03:

I think the best way to do this is to reinstall XP on the C Drive. The only way to remove 2K would be to reformat the partition. But that might interfere with with booting to XP. After installing on C, you can reformat D:

Yes the size of the XP folder is normal.

Hope this helps,
Scott u



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Question/Answer
MAHASHA asked on 03/14/03 - Itching on all body

Dear expert
Please guide me,what kind od defficiency I have that some time I got itching all body ,not all the time,mostly when I ready to go on bed.Is there need any vitamin.or I am taking too much taking vitamin.
yours-RAJ

ScottGem answered on 03/14/03:

You want the Health category not Computing. Please choose your categories carefully.

Hope this helps,
Scottu

MAHASHA rated this answer Average Answer

Question/Answer
Nitin asked on 03/14/03 - search word documents

sir
i used win xp and want to search for word documents only
i went to the search menu
start-- serch--document search

but i find all types of documents
but i want to search microsoft word documents only
pls tell me ho

thanks

ScottGem answered on 03/14/03:

Just to add to almawy correct answer. Files have a type. The type is usually defined by a 3 character extension after the dot in the file name. For example; Word adds the extension .doc to its files, Phot files may be .jpg, etc.

To find files of a specific type you can search using wild cards. Typing in *.doc will search for files with anything prior to the dot and only doc after the dot. There is another wild card, the ? this stands for any character in that place. So searching for document??.doc will find document01.doc, document02.doc, etc. but not document999.doc.

Hope this helps,
Scott u

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Question/Answer
anilkck asked on 03/13/03 - Pentium III

Hi

The processor of my pc (Compaq Deskpro with Pentium-3) had been replaced with Celeron by someone from my office, during my vacation. If I check other pc's on the 'System' in the control panel, I may find out whether the processor is pentiumII or III. But, how can I make sure that the processor belongs to my Compaq pc...? Is there any serial number with the processor? If so, how can we find out? There is a sticker of Compaq serial number outside the cpu. It has any connection with the processor...?

Please help to solve this problem.

Anil

ScottGem answered on 03/13/03:

I have to go along with the others. Please explain why you believe this has happened. Have you spoken to the IT people in your office?

If you want to check exactly what processor you have I suggest going to belarc.com. Download and run the free Advisor and it will show you what's in your system.

To answer some of your questions. The Compaq serial number is for the PC itself, not the CPU. There are some identifications on the CPU but you would need to check with Compaq to see if they can tell you the S/N of the CPU that was included with your PC.

Its not that easy to replace a P3 with a Celeron. I'm not sure if the motherboards (especially Compaqs) would be compatible.

Hope this helps,
Scott u

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Question/Answer
craigchamberlain asked on 03/12/03 - RealOne Player

I have RealOne player on my pc and everytime I want to use it a box comes up and says I need to upgrade it,but the upgrade is so big I can never get it downloaded,(I have dial up).
I would like to know if there is anything I can do about it.I have windows media player too but when I need to know how to say sound out a word, RealOne comes up all the time.I have some songs on my computer and by the names is RealOne player too.I don't even remember putting RealOne player on my pc unless it was put on when I bought it.
thanks,
Craig

ScottGem answered on 03/12/03:

Real is bundled with a lot of machines or software packages. So that's how it got on your system. I'm not a big Real fan (I prefer Windows Media Player). You can uninstall Real from Add/Remove Programs in Control Panel.

Hope this helps,
Scott u

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Question/Answer
jdublu asked on 03/10/03 - cookies

How much hard drive space do cookies take up? In my old Pack Bell PC I didn't know about them until I read an article. I clicked on Tools, then Internet Options, then Temporary Internet Files. There were over 4000 cookies in there!! I deleted them but I don't remember how much hard drive space they took up.
Thanks

ScottGem answered on 03/10/03:

Cookies are small text files the amount of space they take up is negligible. Generally a cookie is rarely larger then the minimum cluster size on your PC. However, since cluster size can vary its hard to tel you how much space they take up. We are only talking a few Mb here. hardly a drop inthe bucket.

Hope this helps,
Scott u

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Question/Answer
MAHASHA asked on 03/06/03 - command prompt

Dear expert
When I restart in safe mode window 98.then this screen comes this
WHEN START IN SAFE MODE THEN SCREEN COMES LIKE AS:
MSCDEX version 2.25
Copy right Microsoft ect
Drive M: driverIDECD000 unit 0
Mouse driver version 9.11b
Copy right 1985-1997
Installed on mouse port
Riptide audio miscellancous utility1.9 10.23.98
RIPUtil:
Riptide base address is 0.defaulting to 0000FF00
Riputil:
Located: riptide at pci configuration address 80005800
Ripaudio base address 0000FF00
Modem base address is 00000000
Ripjoystick base 00000000
After that computer stuck
Then we have to start again as press ctrl+alt+del
How fix this problem
Yours-RAJ

ScottGem answered on 03/06/03:

Do you run any DOS apps? If not, then you can comment out al the lines in your Autoexec.bat that refer to the Riptide stuff. To do this go to Start>Run type in SYSEDIT. Then type a REM in front of each of those lines.

Hope this helps,
Scott u

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Question/Answer
Raging asked on 03/03/03 - Business 2 Consumer

Hi I want to design an eBusiness Gift Shop & would like to know how I go about structuring the eBusiness to meet what the digital customer desires?

ScottGem answered on 03/04/03:

Voiceguy left very little to add, but there is one point. Assuming you have gone thru all the things he mentions and are ready to setup your gift shop, the next step is to find a WEB host. There are many services that will sell you an e-commerce package that will include a shopping cart and order processing. You might also look at the services Yahoo provides in terms of an electronic mall.

You might also consider these resources for a new business:
score.org
sba.gov

Hope this helps,
Scott u

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Question/Answer
Nitin asked on 02/28/03 - internet explorer 6

hi i use internet explorer 6.0

i get the following error , pls tell me what to do

"your current security setting prohibit running ActiveX controls on this page.as a result the page may not diplay correctly"

thanks
Nitin

ScottGem answered on 02/28/03:

Lower your security settings. I beleive its under custom in Security.

Hope this helps,
Scott u

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Question/Answer
HANK1 asked on 02/26/03 - Clip Art


I feel like I'm missing the boat by not knowing how to use clip art. Could you give me a step-by-step procedure? I have access to clip art sites! Thanks.

HEINRICH

ScottGem answered on 02/26/03:

Let me add some things to what Voiceguy said. You are not missing anything.

There is the saying that a picture says a thousand words. And that's why people will sometimes use some sort of artwork to enhance their text. But many people go overboard in doing so.

The phrase "clip art" comes from pre computer days. Companies (Dover art is the most well known) would publish books of drawings for use by publishers. A publisher would cut (clip) the artwork out of the book and paste it onto the the page they were designing. The pasted up page would then be sent to a printer to be "set".

Using clipart depends on the software you are using. Generally there is an Insert menu option where you choose the file containing the artwork.

Hope this helps,
Scottu

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Question/Answer
craigchamberlain asked on 02/25/03 - address bar

at the end of my address bar there is a v and when I click it on it shows my cookies of what I have looked at,I would like to know how do you get rid of them if you want too.
thanks,
Craig

ScottGem answered on 02/25/03:

I just wanted to clarify something here. What you see in that drop down is NOT cookies. They are just a history of URLs recently visited. Karen gave you the correct answer for clearing them.

Hope this helps,
Scottu

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Question/Answer
Nitin asked on 02/24/03 - outlook express

Monday, February 24, 2003
Sir
I have three questions
I access my hotmail account via outlook express 6 , I can read and compose mail, but I have a problem deleting mail
Can you tell me how to delete mails
Once when I was offline I deleted the mails , when I logged online , I click connect , and a box opened , saying “performing offline actions “
After quite some time , I get the message ,
Not all of your offline action could be completed successfully
When I see my inbox , no mails have been deleted
What is the correct procedure of deleting mails from outlook express
now it says, outlook express has experienced an error and must restart ?

Case 2
I also check hotmail , manually by logging to net , going to www.hotmail.com etc
Now , I have decided to change my mail service to yahoo.co.in

Is it possible to divert all my incoming messages from hotmail to yahoo ,if so give me the detailed procedure

Case 3
Is there any other e mail service , (besides hotmail) which allows you to check mail from outlook express for free

Thanks
NITIN GOLANI

ScottGem answered on 02/24/03:

To delete mails from the online storage, go to Tools>Accounts and open your Hotmail Account and select Properties. In the Advanced tab, there should be a check box to delete from server when deleted from Servers folder. You will have to delete from the Deleted folder and then they will be deleted online.

I'm not sure if Hotmail allows an automatic forwarding to another address. You would need to check Hotmail FAQs for that.

Most of the free services are WEB based only. To receive such mail thru Outlook, you need to use a POP3 service. Most free services provide POP3 service only at an additional cost.

Hope this helps,
Scott u

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Question/Answer
violet0019 asked on 02/18/03 - HELP! RE: POSTING QUESTIONS ON ANSWERWAY???

What is the best category to post a question such as:
needing help in finding a web address? Is there a "TRIVIA" section somewhere that I cannot find....if so where??!! THANKS!!

ScottGem answered on 02/19/03:

Actually it depends on what web site you are trying to find. The Find A WEB page category is good. But you might also try a category that reflects what you are searching for. For example to find that cosmetics firm you were looking for, you could ask in Health and Beauty area.

Hope this helps,
Scott u

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Question/Answer
forare asked on 02/13/03 - Illegal operation

I have just formated my pc and installed all necessary drivers, but now every time i try to open an application i get an error message example "nfs.exe has caused illegal operation......close or details", the same when i open mycomputer i get error for "explorer.exe....close or details..."
I should mention that in device manager i have yello mark "pci management bus" and i don't know what it is or which driver i should install for it. can this be the reason ? what is wrong with my windows ?

I appreciate all suggestions

Tom

ScottGem answered on 02/13/03:

Sounds like the install for Windows did not go properly. I'm afraid you will probably need to reinstall.

Did you do a surface SCANDISK before reformatting?

As to the PCI Management bus, that wouldn't cause the illegal ops messages you have. That should be picked up automatically when you install Windows. Its a standard Intel driver.

Hope this helps,
Scott u

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Question/Answer
whokilledkenny asked on 02/12/03 - Total System Intervention (TSI)

Dear ScottGem,
I have problem looking for materials on Total System Intervention for my research. Could you please suggest me some websites explaining what is TSI? most of the websites introduce books on TSI,but i need an article. Hope you could help. Thanks.

ScottGem answered on 02/12/03:

I couldn't find much either. I did find this:

http://www.projectshub.com/projects/50010/50010a.htm

and this (which you will need Powerpoint to see)
http://fbweb.cityu.edu.hk/template/upload/msycchan/ms3106/TOTAL%20SYSTEM%20INTERVENTION.ppt

I went to google.com and searched on "Total System Intervention" with the quotes. You will probably need to dig into the lower pages to find more.

Hope this helps,
Scott u


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Question/Answer
salama asked on 02/12/03 - Spam problem

I really want to solve this problem once and for all.

Someone in our company filled my name in one of these spam,(Porno).I don' know who it cause our organisation has 300 employees.

We use outlook 97,for access to e-mails.Spam guards wont work cause the control must be at the server level.Changing address must have a good reason to the IT manager.

How will I solve my problem really?

ScottGem answered on 02/12/03:

Sorry, but spam is one of the biggest problems on the Net. No one has yet found a solution. You CAN set Rules in Outlook (Tools>Rules) to move mail that meets certain criteria to another folder.

But frankly I would discuss this with the IT manager. At some point IT may look at the mail store and see all this mail and question you on it. Better that you let them know in advance of the problem. They may have or want to install spam filters on the server level.

Hope this helps,
Scott u

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Question/Answer
laparka asked on 02/10/03 - I have 6 gigs free on (C:) drive, but it is full!

I'm running Win98. Over the last 3 weeks, I've started to have the problem where according to my Windows Explorer I have up to 6 gigs free of hard drive space, but various software programs (usually when I'm downloading) will tell me I have run out of hard drive space generally when my space goes below 6 gigs. By the way, this seemed to happen around the same time I installed an external hard drive to the same computer. Any ideas on what might be the cause, and how I can fix it?

ScottGem answered on 02/11/03:

I agree with Talamar. There could have been misreported files.

You might want to do a defrag also.

Hope this helps,
Scott u

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Question/Answer
craigchamberlain asked on 02/10/03 - e-mail attachments

I had a friend send me something with 3 small attachments to my hotmail address and I wanted to send it to my wife at her hotmail address but when she got it the attachments weren't there.
I tried doing it 3 times and it still didn't work,so I was wondering if there is something I'm doing wrong,all I'm doing is clicking on the forward button and sending it.
When I got the letter I didn't even have to click on the attachments, the pictures just downloaded without me doing anything if that makes any difference.
thanks,
Craig

ScottGem answered on 02/10/03:

Try sending a new mail and attaching the pics. Its possible that hotmail is removing attachments when forwarding to prevent the spread of viruses.

Hope this helps,
Scott u

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Question/Answer
violet0019 asked on 02/03/03 - ANONYMOUS QUESTIONS......IS IT POSSIBLE ON THIS SITE.....

I am asking this question for someone who is a bit shy and would like to join this site, but wishes to remain ANONYMOUS...........is it possible to post questions on this site, but remain ANONYMOUS? And if so, how would he be able to actually post a question and not have his name appear anywhere............THANK YOU.

ScottGem answered on 02/04/03:

As someone who feels very strongly about the anonymous issue, let me add my own comments here.

The vast majority of experts here are here because they enjoy helping people. I see no reason to be shy about anything. I do understand there are some areas where discussions can get into sensitive areas. Those categories have been setup to allow for anonymous questions. But for the most part it is unnecessary. Part of the main reason for this is the user is already sufficiently anonymous. For example, you are violet0019. We know nothing more about you then that. So all your freind needs to do is create a screenname which is almost the same as being anonymous.

But there are distinct advantages to using a screenname. Its friendlier for one. it establishes a continuity that often helps us help members better.

So please, encourage you friend to join and ask any questions they want. I think they will be pleased and happy with the results.

Hope this helps,
Scott u

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Question/Answer
violet0019 asked on 02/03/03 - TRIVIA QUESTIONS OR OTHER QUESTIONS WITH NO CATEGORY

ANY ADVICE ON WHERE TO PLACE A QUESTION WHICH DOES NOT HAVE A CATEGORY ANYWHERE? For example, if I want to ask a question about this site and how it works, where to best place a question , ie. in which category,...................................are there any suggestions please? THANKS!

ScottGem answered on 02/04/03:

As Voiceguy noted Answerway has provided a special place for users to discuss this service. Just click the Visit User Forum link to the left, or this link.

Answerway has established a load of categories that should fit almost any circumstances. If you are unsure take your best guess. If its not appropriate some expert will try to steer you.

Hope this helps,
Scott u

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Question/Answer
forare asked on 01/30/03 - Internet blocked

our LAN admin has set a time limit for our browsing during the day so as when minutes accumulate to a certain period the access is blocked.
For no intention of breaking any rules , just curious and for information how does this work and can we go around this filter.

thank you
Tom

ScottGem answered on 01/31/03:

It would be unethical for anyone to help you get past this restriction. Trying to do so could mean loss of your job. Therefore, I will not explain how you might get around it nor give you specifics about how its done. If there is no intention of breaking rules, there should be no reason to ask the question.

What I will tell you is that there is probably a proxy server in use that monitors all requests for Internet access. That proxy server is probably running some software package that keeps a timer on which node has been sending request out thru it.

Hope this helps,
Scott u


P.S. I noticed recently that I have answered a number of questions of yours that have never been rated. I'm curious as to why.

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Question/Answer
forare asked on 01/27/03 - download entire site

what is the best utility which allows me to download a whole website inlcuding all linked images and pages so i can view it offline later on.

thanks
T

ScottGem answered on 01/27/03:

The best I have found is actually Adobe Acrobat (the full version). You can use Acrobat as a web browser to go to a URL then save the site as a PDF. You can control the number of levels, etc.

Hope this helps,
Scott u

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Question/Answer
Flanker asked on 01/26/03 - File deleting

Guys : I'm running out of space on my hard drive . I know I have a bunch of junk that I can get rid of . But I'm concerned about deleting some files that may be shared as at times a small window indicates . Is there a way of telling what can be safely deleted ? Thx JF

ScottGem answered on 01/26/03:

If you get that message and the file is in a shared folder, I would leave it.

However, hard drives are cheap these days. You can get a 40G drive for under $50. Why not add a second drive?

Hope this helps,
Scottu

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Question/Answer
GolfCents asked on 01/22/03 - Shopping cart (databases vs cookies)

Shopping cart databases
Hi I setup a product selling website and used a freeshopping cart program from nopdesign.com, and it works great, but there is a problem LIMIT of 20 cookies, which for this means a limit of 20 separate
items. Each item consists of (description, Quantity and Price). I'm told there are 2 ways to get around this.
[1] Put multiple items on 1 cookie, this however seems to perplex many people(including myself) as to how to do so. I have seen 2 functions written by Sjors Pals that put many items on a cookie, but these are strings of just items, not item with their subvalues, so trying to work that code into the existing cart isnt an easy feat. If I provide the js file can any of you experts figure out how I can get say 4 items on each cookie(which equivalates to separate 80 products)
Remember each item has its own desc,qty,price.
No Tax or shipping fields are used.

[2]the 2nd possibility is going to a database shopping cart system... This is also very new to me. Is there any free shoppingcarts using databases, and are there
fairly simple ones. I dont need anything elaborate.
A simple pulldown of products and a quantity update, with a totaling price, and a view of the cart, and finally a submit screen with the items . I dont need fancy Credit card ordering or other fancy features, just a simple text selection from a form of products.

thank you in advance for any help on both of these situations.

PS If you cant answer can you direct me to the appropriate forum.

ScottGem answered on 01/22/03:

See my answer under Databases.

Hope this helps,
Scott u

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Question/Answer
moedog asked on 01/20/03 - Memory at startup

HI, I have a HP pavilion P3 with ME 383mb ram. I installed a new graphics card and disabled the on-board graphics. When I first turn on the computer it used to read the same amount of memory that showed in the system. Now it has the graphics card chip name and shows only 64mb. My question, is this a problem or is the computer still using all of the memory that I have installed on the motherboard. Thank you.

ScottGem answered on 01/22/03:

I agree with talamar that what you are seeing is probably the video board RAM. Also, I think, after disabling the onboard video, you will find your RAM is 384, not 383. RAM is ALWAYS an even number. The reason you might be seeing 384 is because some of it was used as shared video RAM.

One last point; 384 is overkill for Win Me. Because of the system resource poools you will run out of resources long before you fill up RAM. For Win 9x, anything over 128M of RAM is not going to give a significant performance boost. With your specs, you might consider upgrading to Win XP which will utilize the RAM better.

Hope this helps,
Scott u

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Question/Answer
forare asked on 01/13/03 - creat my won forum/chat

Dear experts,
My hosting company does not provide a forum service but it supports ASP, is there any easy way that i can setup my own forum/chat without using outside free ones.

thanks
TOM

ScottGem answered on 01/13/03:

There are several free java message board applets you can put on your page. Just search the WEB gor them. There are also chat room applets, but I'm not sure if any of those are available for free.

Hope this helps,
Scott u


P.S. You might want to post this on the WEB development category.

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Question/Answer
whokilledkenny asked on 01/09/03 - Internet

Dear experts,
Is setting country proxies a good way to solve Internet congestion? what is the main purpose of setting up proxy?
Thanks.

ScottGem answered on 01/09/03:

Check out the following link for an explanation of what a proxy server does http://whatis.techtarget.com/definition/0,,sid9_gci212840,00.html.

The part about caching requested pages does help relieve congestion ot some extent, but I don't think its THE solution.

Hope this helps,
Scott u

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Question/Answer
whokilledkenny asked on 01/07/03 - IT Vs IS

Dear experts,
Is there any difference between Information Technology and Information Systems?
Thanks.

ScottGem answered on 01/07/03:

Information Technology covers a broad area that encompasses anything to do with using technology to process information. Informations Systems generally refer to some program or cleection of programs used by larger companies to manage their information.

Hope this helps,
Scott u

whokilledkenny rated this answer Above Average Answer

Question/Answer
plexus asked on 01/04/03 - Host or ISP?

What is the difference between a host and an Internet Service Provider?

ScottGem answered on 01/07/03:

Depends on what you are referring to as a host. An ISP provides a direct (usually SLIP or PPP) connection to the Internet. I think, by host you are referring to a WEB host which is a service that rents space on WEB servers for WEB pages.

An ISP may also provide WEB hosting and a WEB host may also provide ISP services.

Hope this helps,
Scott u

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Question/Answer
plexus asked on 01/04/03 - What is a bot?

Is it a computer program or a computer? What is an example of one?

ScottGem answered on 01/07/03:

Bot is short for robot. Generally it refers to a software program that operates automatically. an example of a bot is software that catalogues the WEB.

Hope this helps,
Scott u

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Question/Answer
plexus asked on 01/04/03 - What is register.com?

Is register.com considered a domain name server? No. What is it called. I know it is a company that registers domain names, but what is this kind of company called? And what are two or three of the other big name companies that do this kind of thing?

ScottGem answered on 01/07/03:

Its a domain registrar. there are several others in this field and you can find a list of approved registrars at icann.org

Other major registrars are Verisign and godaddy.com

Hope this helps,
Scott u

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Question/Answer
plexus asked on 01/02/03 - Web pages per year

Is there a site that lists how many web pages there are currently?
How about a site that lists how many web pages there were estimated per year in the past 10 or 20 years?

ScottGem answered on 01/03/03:

I've never seen such a site. WEB sites and pages come and go so rapidly it would be very hard to monitor it. You can try a search at google.com. Search for WEB site count or something like that. Remember that sites and pages are different things. A WEB site might have one or more pages. Some sites might have hundreds of pages.

The WEB didn't exist until 1993.

Hope this helps,
Scott u

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Question/Answer
Caroline99 asked on 12/31/02 - Trouble with Kazaa

Hey, Sometimes when I download video files on KAZAA (like a TV show or movie clips) instead of seeing the picture when I try to play it I see wavey squiggly lines. The sound is usually there, I can hear what is going on but there is absolutely no picture. This has happened to me a few times. Its the same everytime, these lines that move along the area where I am supposed to see the video file. The lines sort of react to the sound moving faster when there is more noise and slowing down when there is less. I cant think of a better way to describe this to you. Alot of the files I download are normal so I dont think its a problem with Kazaa. I downloaded the most recent version but it still happens. I have a cable modem that is very fast. My guess whould be that there is a problem with the settings on my computer. Thanks so much for your help !
Caroline

ScottGem answered on 01/01/03:

Frankly, I would suggest getting rid of KaZaa. KaZaa deposits a load of spyware and adware on your system. Signing up for KaZaa gives permission to another company to use your PC. Lots of people deposit malicious files on there. The primary purpose for using KaZaa is to pirate copyrighted material.

However, your problem sounds like poorly recorded material. Remember most of the stuff on these file sharing networks is material people recorded and (for the most part illegally) make available to others.

Hope this helps,
Scottu

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Question/Answer
coco331038 asked on 12/28/02 - Optimum 3 partition sizes for Windoze XP

What do you recomend for the Optimum 3 partition sizes for Windoze XP. I gave XP only 1 GB which was not enough. Specs claim up to 1.5 GB needed. Is 2 GB a good size?

ScottGem answered on 12/28/02:

I wonder if you looked at my question on the Win XP category (its always a good idea to search for a specific category for your question). We discussed this there.

I gave XP a 6G partition and would consider that minimum. Since you don't say how big your drive is, I can't say more. With a 6G partition I would also set the swapfile to a different partition.

As for the other 2 partitions which I assume are data and programs, they depend on your personal needs.

Hope this helps,
Scottu

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Question/Answer
plexus asked on 12/27/02 - What is PKI?

What is PKI? It has something to do with online security.

ScottGem answered on 12/27/02:

From Whatis.com

A PKI (public key infrastructure) enables users of a basically unsecure public network such as the Internet to securely and privately exchange data and money through the use of a public and a private cryptographic key pair that is obtained and shared through a trusted authority. The public key infrastructure provides for a digital certificate that can identify an individual or an organization and directory services that can store and, when necessary, revoke the certificates. Although the components of a PKI are generally understood, a number of different vendor approaches and services are emerging. Meanwhile, an Internet standard for PKI is being worked on.
The public key infrastructure assumes the use of public key cryptography, which is the most common method on the Internet for authenticating a message sender or encrypting a message. Traditional cryptography has usually involved the creation and sharing of a secret key for the encryption and decryption of messages. This secret or private key system has the significant flaw that if the key is discovered or intercepted by someone else, messages can easily be decrypted. For this reason, public key cryptography and the public key infrastructure is the preferred approach on the Internet. (The private key system is sometimes known as symmetric cryptography and the public key system as asymmetric cryptography.)

A public key infrastructure consists of:

A certificate authority (CA) that issues and verifies digital certificate. A certificate includes the public key or information about the public key
A registration authority (RA) that acts as the verifier for the certificate authority before a digital certificate is issued to a requestor
One or more directories where the certificates (with their public keys) are held
A certificate management system
How Public and Private Key Cryptography Works
In public key cryptography, a public and private key are created simultaneously using the same algorithm (a popular one is known as RSA) by a certificate authority (CA). The private key is given only to the requesting party and the public key is made publicly available (as part of a digital certificate) in a directory that all parties can access. The private key is never shared with anyone or sent across the Internet. You use the private key to decrypt text that has been encrypted with your public key by someone else (who can find out what your public key is from a public directory). Thus, if I send you a message, I can find out your public key (but not your private key) from a central administrator and encrypt a message to you using your public key. When you receive it, you decrypt it with your private key. In addition to encrypting messages (which ensures privacy), you can authenticate yourself to me (so I know that it is really you who sent the message) by using your private key to encrypt a digital certificate. When I receive it, I can use your public key to decrypt it. Here's a table that restates it: (use link at top to see table)

Who Provides the Infrastructure
A number of products are offered that enable a company or group of companies to implement a PKI. The acceleration of e-commerce and business-to-business commerce over the Internet has increased the demand for PKI solutions. Related ideas are the virtual private network (VPN) and the IP Security (IPsec) standard. Among PKI leaders are:
RSA, which has developed the main algorithms used by PKI vendors
Verisign, which acts as a certificate authority and sells software that allows a company to create its own certificate authorities
GTE CyberTrust, which provides a PKI implementation methodology and consultation service that it plans to vend to other companies for a fixed price
Xcert, whose Web Sentry product that checks the revocation status of certificates on a server, using the Online Certificate Status Protocol (OCSP)
Netscape, whose Directory Server product is said to support 50 million objects and process 5,000 queries a second; Secure E-Commerce, which allows a company or extranet manager to manage digital certificates; and Meta-Directory, which can connect all corporate directories into a single directory for security management

Hope this helps,
Scott u

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Question/Answer
plexus asked on 12/27/02 - What is SSL?

What is SSL and who developed it?

ScottGem answered on 12/27/02:

From Whatis.com

The Secure Sockets Layer (SSL) is a commonly-used protocol for managing the security of a message transmission on the Internet. SSL has recently been succeeded by Transport Layer Security (TLS), which is based on SSL. SSL uses a program layer located between the Internet's Hypertext Transfer Protocol (HTTP) and Transport Control Protocol (TCP) layers. SSL is included as part of both the Microsoft and Netscape browsers and most Web server products. Developed by Netscape, SSL also gained the support of Microsoft and other Internet client/server developers as well and became the de facto standard until evolving into Transport Layer Security. The "sockets" part of the term refers to the sockets method of passing data back and forth between a client and a server program in a network or between program layers in the same computer. SSL uses the public-and-private key encryption system from RSA, which also includes the use of a digital certificate.
TLS and SSL are an integral part of most Web browsers (clients) and Web servers. If a Web site is on a server that supports SSL, SSL can be enabled and specific Web pages can be identified as requiring SSL access. Any Web server can be enabled by using Netscape's SSLRef program library which can be downloaded for noncommercial use or licensed for commercial use.

TLS and SSL are not interoperable. However, a message sent with TLS can be handled by a client that handles SSL but not TLS.

Hope this helps,
Scott u

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Question/Answer
plexus asked on 12/27/02 - What is SET?

What is Secure Electronic Transaction and who developed it?

ScottGem answered on 12/27/02:

From whatis.com

Secure Electronic Transaction (SET) is a system for ensuring the security of financial transactions on the Internet. It was supported initially by Mastercard, Visa, Microsoft, Netscape, and others. With SET, a user is given an electronic wallet (digital certificate) and a transaction is conducted and verified using a combination of digital certificates and digital signatures among the purchaser, a merchant, and the purchaser's bank in a way that ensures privacy and confidentiality. SET makes use of Netscape's Secure Sockets Layer (SSL), Microsoft's Secure Transaction Technology (STT), and Terisa System's Secure Hypertext Transfer Protocol (S-HTTP). SET uses some but not all aspects of a public key infrastructure (PKI).
Here's how SET works:

Assume that a customer has a SET-enabled browser such as Netscape or Microsoft's Internet Explorer and that the transaction provider (bank, store, etc.) has a SET-enabled server.

The customer opens a Mastercard or Visa bank account. Any issuer of a credit card is some kind of bank.
The customer receives a digital certificate. This electronic file functions as a credit card for online purchases or other transactions. It includes a public key with an expiration date. It has been through a digital switch to the bank to ensure its validity.
Third-party merchants also receive certificates from the bank. These certificates include the merchant's public key and the bank's public key.
The customer places an order over a Web page, by phone, or some other means.
The customer's browser receives and confirms from the merchant's certificate that the merchant is valid.
The browser sends the order information. This message is encrypted with the merchant's public key, the payment information, which is encrypted with the bank's public key (which can't be read by the merchant), and information that ensures the payment can only be used with this particular order.
The merchant verifies the customer by checking the digital signature on the customer's certificate. This may be done by referring the certificate to the bank or to a third-party verifier.
The merchant sends the order message along to the bank. This includes the bank's public key, the customer's payment information (which the merchant can't decode), and the merchant's certificate.
The bank verifies the merchant and the message. The bank uses the digital signature on the certificate with the message and verifies the payment part of the message.
The bank digitally signs and sends authorization to the merchant, who can then fill the order.

Hope this helps,
Scott u


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Question/Answer
plexus asked on 12/27/02 - On-line securities trading

What is on-line securities trading and what are some of the top companies in on-line securities trading?

ScottGem answered on 12/27/02:

Just what the name implies, trading in stock securities using a web site. there are many sites that do this. Like Charles Schwab, Ameritech, and many others.

Hope this helps,
Scott u

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Question/Answer
plexus asked on 12/27/02 - Is ebay still tops?

Is ebay still the top on-line auction company or is there another?

ScottGem answered on 12/27/02:

Yes e-bay is still tops but there are lots of others, yahoo for one.

Hope this helps,
Scott u

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Question/Answer
plexus asked on 12/27/02 - What is bot technology?

What is bot technology? How can it be used to locate multimedia files on the internet?

ScottGem answered on 12/27/02:

A bot is short for robot. Basically a piece of software that preforms a task automatically.

Hope this helps,
Scott u

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Question/Answer
plexus asked on 12/27/02 - Secure payment processing

What are the top internet companies for secure payment processing?

ScottGem answered on 12/27/02:

paypal.com is probably the top. Citibank also has a service as does Yahoo.

Hope this helps,
Scott u



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Question/Answer
Geraldask asked on 12/17/02 - Is there a Windows Media Player that will..
Is there a Windows Media player..

That supports Windows Media, Quicktime, RealPlayer, and AppleTime both in vidio and audio. Or must I go thur changeing the defalt all the time..

Thanks,

Gerald

ScottGem answered on 12/17/02:

I don't think one player supports everything. However, there is NO need for you to keep changing the default. There are TWO ways to open a data file. The first, which is what you are apparently using, is to use Windows Explorer or My Computer to find the file you want to open and double click it. This will launch whatever application is associated with that file type. The second way, is to launch the application first, then use File>Open to find and open the file.

Hope this helps,
Scott u

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Question/Answer
ontadian asked on 12/08/02 - Start-up problem

Every time I start up by pressing the on button on my PC there is nothing except the fan sound. On pressing the re-set there is a sertes of beeps. If I now hold in the start button for 8 seconds the computer turns off. Now I can start it up normally by pressing the on button again. We have tried a new power supply but the fault is not there. Any ideas?.

ScottGem answered on 12/08/02:

Sounds like a short or problem on the motherboard. You would probably need a tech to diagnose it.

Hope this helps,
Scott u

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Question/Answer
milleniumstar10 asked on 12/03/02 - fancy e mails?

ow can I make fancy e mails I know of avimail is there any other free one?

ScottGem answered on 12/03/02:

I would avoid "fancy" e-mails. Not everyone can receive HTML based mail (or wants to). Sending some of this to friends may be ok, but I would opt to make things like powerpoint slide shows that they can download and view on their option.

Hope this helps,
Scott u

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Question/Answer
Geraldask asked on 11/30/02 - PLAY LIST

I just can't figure out how to creat a play list for Windows media player. Or is there a way to create a play list in the shaired files folder from a peer to peer download.

I NEED HELP>

Thank You,

Gerald

ScottGem answered on 11/30/02:

To create a Playlist is really very simple. Click on Media Library on the left side. The Click Create a Playlist. Give it a name and the list is created. Then find the music files that you want to add to the list. When a music file is select the Add to Playlist icon is lit up, click on it and select the playlist you want to add to. That's all there is to it.

However, I must point out that music downloaded from peer to peer services is usually illegal. Unless you have a prior right to the music (because you have purchased it in another media, i.e. LP, cassette or CD or its public domain or freely distributed), then you are committing piracy by downloading such items. Very little music is public domain and most of the freely distributed stuff is usually distributed by the artist, not peer to peer networks.

Remember illegal activities are not allowed on Answerway and we cannot support piracy.

Hope this helps,
Scottu

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Question/Answer
becko asked on 11/26/02 - Does this website suck??

I can see the promise in this site, but I just don't know how anyone could spend a long time here. For the lack of questions, the format does not work.

What do you think?

ScottGem answered on 11/26/02:

First, I think this is better posted in the User forum rather then on the boards.

But I can tell you the ONLY major problem with this site is traffic. The guys have done an EXCELLENT job in providing a replacement for AskMe. Far and away better then any of the other options. And what's more is they have proven responsive to fixing bugs, making enhancement and listening to feedback.

The format works VERY well. The traffic will come has more and more people find out that this is the best Q&A site out there.


Hope this helps,

Scott u

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Question/Answer
HANK1 asked on 11/18/02 - Disk Content - Need To Delete!

I have quite a bit of download from a Q/A site that I use to frequent as an Expert for about two years. I downloaded all of my Q/A a couple of weeks ago to a disk. Now I've decided not to keep said content. How do I get it out of the disk and out of my computer? Thanks. HEINRICH

ScottGem answered on 11/21/02:

Go to Start>Help and look up Deleting files. This will give you detailed instructions. Basically, find the file, using Windows Explorer, select and press the Delete key.

Hope this helps,
Scott u

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Question/Answer
HANK1 asked on 11/18/02 - ACCESS TO A DISCUSSION GROUP

I have been maintaining a Discussion Group at MSN for a few days. All of our members have MSN or Hotmail e-mail accounts. My Group is a MSN Group. I'm just wondering if someone who doesn't have an e-mail account other than MSN or Hotmail can access and then JOIN our site? If you'd like to check out the site, it's: http://groups.msn.com/SUBJECTIVELIVING Sure hope you can help me! Thanks. HANK HANK

ScottGem answered on 11/18/02:

I just checked ant it appears anyone who setup a Passport can get in.

Hope this helps,
Scott u

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Question/Answer
Ccl471 asked on 11/15/02 - Required Education

What kind of education do I need to become a technical support representative? You know, working for a computer company helping customers on the phone resolve technical problems with their computers? Many thanks, C.L.

ScottGem answered on 11/16/02:

There are several support certifications out there. A general Computer Science degree would also help. To work for a specific company, all you really need is knowledge of their product. To do level 1 support for a user group would require more general knowledge.

Hope this helps,
Scottu

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Question/Answer
jessicaa asked on 11/11/02 - email

someone gave me a site to go into to get email from another computer but i cant remember what it is, can you help me

ScottGem answered on 11/12/02:

To get your e-mail from another computer depends on what e-mail service you use. There are some WEB sites like yahoo.com and iwon.com that allow you to retrieve mail from POP3 mailboxes. So you can access your mail from anywhere you you can reach the WEB.
Is that what you are looking for?
Hope this helps,
Scott<>

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Question/Answer
Peppermint asked on 11/09/02 - Websites

Hello, Looking at doing a personal website but would like to find one that will allow me to work both on line & offline as I only have so many megabytes I can use a month. Thankyou

ScottGem answered on 11/10/02:

I'm not sure I understand what you problem is. Generally I create my sites offline and just upload them. The # of Megs that can be transfers is more for surfers then for uploading pages. Besides, WEB pages are very small, unless you need to upload a lot of graphics. Hope this helps, Scott<>

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Question/Answer
Geraldask asked on 11/06/02 - hibernate..Welcome Brave Soles

I have Win ME. About 1/2 the time when I try to shut down in hibernate mode the computer just acts like it's doing a restart. Some times it shuts down just right and it's the best thing becuaue it writes the setting to the HD and the restarts are very very fast anybody can help... I know it works 1/2 the time so it should work all the time.

ScottGem answered on 11/07/02:

I have found hibernate mode on most PCs to be flaky at best. I tend to turn it off. Hope this helps, Scott<>

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Question/Answer
Geraldask asked on 11/06/02 - How can I delete

How can I delete an email in outlook express so that it will not send a copy to the deleted file.

ScottGem answered on 11/07/02:

You can't. However, under Tools>Options>Maintenance you can set OE so it purges the Deleted folder on exit. Hope this helps, Scott<>

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Question/Answer
cagey asked on 11/03/02 - win98 turn on

Hi! About half the time when I turn on my computer it seems to be doing right up to the final screen. Then after I get the start button, quick launch tool bar and the desktop icons it has a dark background and the curser with the "working in background" Hourglass. It hangs up there and I have to turn it off and start it again. So far it has always turned on right the second time. Any suggestions will be appreciated. Thank you.

ScottGem answered on 11/06/02:

Try booting to safe mode. If the problem doesn't occur you have a problem withsomething loading at startup. You can run MSCONFIG and turn off everything then add them back one by one to determine the culprit. Hope this helps, Scott<>

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Question/Answer
janice_2k asked on 10/30/02 - Multiple Selection for List Box in Access

Dear Expert, How can I create multiple selection for list box where users can select either 1 or many or all options from a list box. The options available can be optained from a field in a table. What are the scripts needed? Can someone please give me details in doing so? I would like to let user select more than one branch from the Branch_LstBox from the Form I created. How should I do so?

ScottGem answered on 10/31/02:

First you need to enable the Multi-select property which is on the Other tab of the properties dialog. The next question is what you want to do with the selection. If you just want to store the selected values, that will be automatic. If you want to do something more with it, please let us know (though I would suggest using the Database board). You can find examples of using multi-select in Access help and at www.mvps.org/access. Hope this helps, Scott<>

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Question/Answer
janice_2k asked on 10/29/02 - XP Trouble

Dear Experts, I am having trouble in XP. Whenever users login to my PC, the PC will automatically store user profiles in a folder. this includes what applications, programs the users have done or used on my PC. For example, favourites, briefcase, and so on. This has cause my PC to run very slowly as it accumulates all the unnecessary user profiles in my PC. Are there any methods to disable user profiles being created? I have to manually delete all the unwanted files every day and it is cumbersome. Can someone please advice and help me? Thank you and have a nice day!

ScottGem answered on 10/30/02:

Right click on My Computer and select Manage. You can manage User accounts from there. You should set up a Guest account with limited rights and let those who need to use your PC use that account only. you need to add a password to your account and lock the machine when you leave your PC. Hope this helps, Scott<>

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